Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: CT 26 Hose Garage Replacement And Mounting Bolt Issue.  (Read 2756 times)

0 Members and 1 Guest are viewing this topic.

Offline Sean.M

  • Posts: 95
Been awhile since I have posted but I have a question. I recently demolished the hose garage on my CT 26, and the mounting bolt is bent. I was going to buy a new hose garage but I was wondering if it would come with new mounting bolts? If not what is the part number for the mounting bolts?

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline T. Ernsberger

  • Posts: 832
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #1 on: July 14, 2016, 09:46 PM »
It doesn't come with new bolts.  Just had to do the one on my ct36. 

Offline McNally Family

  • Posts: 468
  • Festool Atomic Phaser Particle Blaster (APPB Set)
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #2 on: July 15, 2016, 02:31 AM »
Been awhile since I have posted but I have a question. I recently demolished the hose garage on my CT 26, and the mounting bolt is bent. I was going to buy a new hose garage but I was wondering if it would come with new mounting bolts? If not what is the part number for the mounting bolts?

http://ekat.festool.de/login/jsp/main.jsp?doAction=start&autologin=true&userId=US-Kunde-FT_US&password=Customer&design=festool

CT26  Item #19    P/N 474911   Cheese head screw   5ea   1.37       USD   Location:5A-2-07   
GREEN: In order of purchase = | CT26 w/Installer Cleaning Set | C18 5.2 Set w/Centrotec Installer's Set | RS 2 E | Hose w/ Sleeve 3.5m | 115mm X 226mm Hand Sanding Block | 80mm X 133mm Hand Sanding Block | HSK D21.5 5m hose | CT Boom Arm Bundle Set |  Won the CXS Li 2.6 90 Limited Edition on 06/20/2016 | Metric Parallel Guide Set | 1080 Plate for custom MFT | OF 1400 EQ Router (metric) w/accessories | FS1400/2-LR 32 Guide Rail (x1) | Next  Purchase: A new sander by Christmas |

RED: // Mafell P1cc  //  MT55cc  // Next purchase: TBD

Offline Sean.M

  • Posts: 95
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #3 on: July 16, 2016, 10:35 PM »
Thanks for the replies guys. I ordered the hose garage a couple hours after the post, so I guess I will track down the hardware next. :)

Offline TSO Products

  • Retailer
  • *
  • Posts: 499
    • TSO Products
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #4 on: July 17, 2016, 08:50 AM »
question: why would you feel the need to go to the FOG forum rather than directly to the people who sell the item - namely Festool USA Customer Service. I am asking because I have seen similar inquiries on the FOG forum making me wonder what the best place is for product support answers when I have a need sometime in the future.
Is Festool customer service  unable to provide reliable and prompt answers to  a simple inquiry like this?

Klemm
TSOproducts.com

Home of the GRS-16 and GRS-16 PE Guide Rail Squares -  the MTR-18 Triangle and Work Holding solutions

Offline BMAC

  • Posts: 159
  • BMAC Construction & Consulting Ltd.
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #5 on: July 17, 2016, 11:51 AM »
Apparently, the FOG forum section named as "Ask Festool" is supposed to be one method of determining any issues or to seek answers to a myriad of Festool questions.

See attached snapshot of the description and intent of the "Ask Festool" section of FOG.

I surmise that answers posted there would be checked and answered by Festool during normal business hours

Bruce
BMAC Construction & Consulting Ltd.

Support services for the Fire and Flood Restoration Industry. Specializing in custom cabinetry restoration and millwork.

Offline Festoolfootstool

  • Posts: 2076
  • The trouble with Bob is its all about Bob
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #6 on: July 17, 2016, 12:24 PM »
The ask festool area only works rarely these days, there seems to be little interest in festool staff answering questions like this anymore.


Could the bolt not be straightened in a vice?
If the milk turns out to be sour, I ain't the kind of **** to drink it.......

Why do Festool accessories only have a two month guarantee here in the UK ?

Offline Sean.M

  • Posts: 95
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #7 on: July 17, 2016, 01:41 PM »
question: why would you feel the need to go to the FOG forum rather than directly to the people who sell the item - namely Festool USA Customer Service. I am asking because I have seen similar inquiries on the FOG forum making me wonder what the best place is for product support answers when I have a need sometime in the future.
Is Festool customer service  unable to provide reliable and prompt answers to  a simple inquiry like this?

Klemm

My honest answer is much like many of you I am a busy guy in general and with a message board system I am able to ask a question and come come back to see if there is a response at my convenience. Yes the information could have been gathered from other resources, but I did not consider the question to be so far out in left field that it did not fit.

Offline Sean.M

  • Posts: 95
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #8 on: July 17, 2016, 01:46 PM »


Could the bolt not be straightened in a vice?

That is going to be my go to move. I just was not sure if mounting bolts came with the hose garage or not. My 26 is on the go a lot rather than a stationary tool, so currently no systainer can be attached to the top of the tool.

Offline T. Ernsberger

  • Posts: 832
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #9 on: July 17, 2016, 06:02 PM »
It was a good question.  Being that I had to replace my hose garage I know what a hose garage comes with.  It doesn't come with screws or a sticker.  Just wait if you own a Festool vacuum you will have to replace the hose garage at some point.  The plastic that they use for the garages is horrible and  becomes brittle over time. 

Offline Sean.M

  • Posts: 95
Re: CT 26 Hose Garage Replacement And Mounting Bolt Issue.
« Reply #10 on: July 18, 2016, 12:19 AM »
It was a good question.  Being that I had to replace my hose garage I know what a hose garage comes with.  It doesn't come with screws or a sticker.  Just wait if you own a Festool vacuum you will have to replace the hose garage at some point.  The plastic that they use for the garages is horrible and  becomes brittle over time.

It doesn't come with stickers? That is good info. The stickers were what was holding part of mine together the last little bit lol. The plastic gets really brittle over time. Mine was on it's way out for awhile and then took a tumble and that was all she wrote.