I have a complaint, NOT about Festool but a sales guy at a local woodstore. I have never been treated that way in a store by a person so uncaring and knowing so little about the product he was going out of is way to not sell. This is NOT a Festool issue, they didnt hire the guy, I am well aware of that. But I want to write a complaint letter to the store owner and I am hoping that if he sees I CC'd Festool on it, maybe it will have more weight. Heck, Festool might even want to get in on some training for the not very nice and untrained sales guy.
I don't want the guy fired, just his attitude with Festool customers changed.
So anyway...what would Festool's snail mail address be ?