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Author Topic: Festool address  (Read 621 times)

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Offline mikeyr

  • Posts: 53
Festool address
« on: March 30, 2017, 11:47 AM »
I have a complaint, NOT about Festool but a sales guy at a local woodstore.  I have never been treated that way in a store by a person so uncaring and knowing so little about the product he was going out of is way to not sell.  This is NOT a Festool issue, they didnt hire the guy, I am well aware of that.  But I want to write a complaint letter to the store owner and I am hoping that if he sees I CC'd Festool on it, maybe it will have more weight.  Heck, Festool might even want to get in on some training for the not very nice and untrained sales guy.

 I don't want the guy fired, just his attitude with Festool customers changed.

 So anyway...what would Festool's snail mail address be ?
ex-cabinet maker, now I just play with wood

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Offline Alex

  • Posts: 5414
Re: Festool address
« Reply #1 on: March 30, 2017, 11:53 AM »
Festool's adress is probably on their website.

But if you have a problem with a store employee, take it up with the owner/manager. It is none of Festool's business.

Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 907
Re: Festool address
« Reply #2 on: March 30, 2017, 12:01 PM »
Here's our address:

Festool USA
400 N. Enterprise Dr
Lebanon, IN 46052

If you want to add my name on it, feel free to. I'll get it to the right person.