The CT36 dust collector came with the hose that looked brand new however both connector ends were definitely used there was a new hepa filter, bag and electric cord attachment also new. Other than that, the extractor was used, and I would say that Festool is definitely selling used items that has been inspected, and tested, definitely not cleaned
Personally when I hear the word “reconditioned” I usually think of tools that have been purchased, returned, perhaps within the period of warranty for reasons of dissatisfaction or malfunction and therefore the manufacturer takes it back do the repairs and sell it as such.
When a tool is 7 year old (as in a former post indicated) or as in my case 5/2014 that tells me it is “used” in the sense that it is definitely past warranty period.
I just wonder why Festool is dealing with this, I would think that there is just too much hassle dealing with this that potentially can affect their name..... It kinda did with the fact that they can do a better job sending clean used products.
Otherwise Happy with the purchase