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Author Topic: Festool Rotex 150 - less than 30 days old --- Having problems???  (Read 835 times)

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Hey guys, I recently purchased a Festool Rotex 150 (like 2-3 weeks ago). I have been using it to sand a walnut slab 3-4 times a week (or as time permits). It is seldom used more than 30 minutes at a time.

Tonight, all of a sudden, the power started surging. I thought maybe the connection to the Festool Dust Extractor had come loose. I checked that - no problem there. I turn the Rotex back on and again it is surging like a lawnmower running out of gasoline.

So I think maybe it is the Dust extractor? I unplug it from that and plug it directly in to the wall outlet. Same thing, only now instead of surging, it is running at a very low speed. It will not increase speed at all. Just very low. I even take it and plug it in to a different outlet altogether to rule that out. Same issue.

Has anyone ever experienced this issue? Thoughts?

Jeff

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Offline Peter Halle

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Re: Festool Rotex 150 - less than 30 days old --- Having problems???
« Reply #1 on: October 08, 2018, 08:16 PM »
Personally I would return the unit to your dealer and get a new one.

Peter

Offline Festool USA

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Re: Festool Rotex 150 - less than 30 days old --- Having problems???
« Reply #2 on: October 08, 2018, 10:08 PM »
With our 30-day return policy, you can take it back to your dealer as Peter suggested.

Otherwise, you can send it in for repair. Start the repair process at http://service.festoolusa.com/account/repair/

(Tyler)

Re: Festool Rotex 150 - less than 30 days old --- Having problems???
« Reply #3 on: October 10, 2018, 04:05 PM »
I sent it in to be swapped out. Thanks guys.