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Author Topic: Ordering Parts Direct?  (Read 311 times)

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Offline stroker351w

  • Posts: 1
Ordering Parts Direct?
« on: November 23, 2017, 12:14 AM »
Can I order parts direct from Festool? I need a circuit board for my CT 26 E and most of the dealer approved sites say they are discontinued but looks like Festool has them. How do I place and order direct?

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Offline SRSemenza

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  • Posts: 8069
  • Finger Lakes Region, NY State , USA
Re: Ordering Parts Direct?
« Reply #1 on: November 23, 2017, 12:27 AM »
Hi,

  Welcome to the forum.  [smile]

   Call Festool at the number in the header above ^^^   See hours of operation there as well.

Seth

Offline jobsworth

  • Posts: 4557
  • Burger Babe Says: I Even Buy Green Bananas
Re: Ordering Parts Direct?
« Reply #2 on: November 23, 2017, 11:15 AM »
Yup call festool. I usually call them first for replacement parts, screws etc which fall off and I cant find.

But I learned they only speak in technical terms such as  the ones I use and found most helpful when I call them is:

 I need the thingy that holds that doodad on my work center . My last one was I need those round rollers on my cms sliding table you know those black thingies with the bearings in in them

Once you get that down its easy peasy
Loving the Calif sun....