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Author Topic: Recon Domino xl  (Read 866 times)

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Offline BT

  • Posts: 4
Recon Domino xl
« on: November 29, 2017, 03:53 PM »
Hi All,

I purchased my first actual fes-tool (domino 700) last Friday in the reconditioned tool sale.  I thought about my purchase for a while and am looking forward to using it.  How long should I expect to wait for its delivery? I have not been updated, and as it has been over 5 days, and 3 working days, I am feeling antsy.

Thanks!

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Offline Festool USA

  • Festool USA Employee
    FOG Administrator
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  • Posts: 8305
    • Festool USA
Re: Recon Domino xl
« Reply #1 on: November 29, 2017, 04:13 PM »
Please send me a message with your order number, and I will have the recon team reach out to you regarding the status of your order. If you don’t have your order number, please send your shipping address or some other identitying information.

(Tyler)

Offline BT

  • Posts: 4
Re: Recon Domino xl
« Reply #2 on: November 29, 2017, 04:21 PM »
Hi Tyler.

Thanks!  How do I send a message directly to you?

Online Peter Halle

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  • Posts: 10929
  • Let's Redux / Revive / Rewind / Rollback the FOG!
Re: Recon Domino xl
« Reply #3 on: November 29, 2017, 06:23 PM »
@BT
I know that Tyler is out of town.  If you look at his post, look over to the left.  In his profile information there are 4 little icons.  If you hover over the right most one it is the messaging one. 

Or you can click on the avatar (image) to the left and ultimately choose to send him a private message from the menu you will see on the left.

Peter
Disclaimer:  I have been involved with the development of some TSO Products.  I have offered thoughts and ideas freely.  I am not paid but I may receive products during the development process or afterwards.

Offline BT

  • Posts: 4
Re: Recon Domino xl
« Reply #4 on: November 29, 2017, 07:46 PM »
Thanks Peter.

Offline SouthRider

  • Posts: 94
Re: Recon Domino xl
« Reply #5 on: November 29, 2017, 08:04 PM »
You can also log into your account on the recon site and check the status.

I ordered one also on the same day and it shows as:

Fulfillment status: unfulfilled

They were previously shipping them out in a day or so - but with the flurry of activity in the last week they are probably a little behind.
"We, the willing, led by the unknowing, are doing the impossible, for the ungrateful. We have done so much, for so long, with so little, that we are now qualified to do almost anything, with nothing at all."

Offline Michael Kellough

  • Posts: 3029
Re: Recon Domino xl
« Reply #6 on: November 29, 2017, 08:34 PM »
Hi All,

I purchased my first actual fes-tool (domino 700) last Friday in the reconditioned tool sale.  I thought about my purchase for a while and am looking forward to using it.  How long should I expect to wait for its delivery? I have not been updated, and as it has been over 5 days, and 3 working days, I am feeling antsy.

Thanks!

Last Friday?!

The big Domino is the only recon tool I'm trying to buy and I never got email notice that it was for sale.
This is the first I've heard about it.

Offline Cheese

  • Posts: 3726
Re: Recon Domino xl
« Reply #7 on: November 29, 2017, 11:45 PM »
The big Domino is the only recon tool I'm trying to buy and I never got email notice that it was for sale.
This is the first I've heard about it.

Join the lonely group Michael...like you, I also seldom receive the emails. I had been waiting for the XL to go on sale but pretty much gave up on the possibility as emails were just not coming my way. I decided to place my laptop in the kitchen and every time I came up stairs from the basement, I’d hit the recon refresh button.

One day, probably 3-4 weeks ago when I hit the refresh button, the XL suddenly appeared. I got so excited I almost knocked the laptop off of the counter and on to the floor. I hit the purchase button immediately, not knowing if I had just purchased the XL or the XL kit.

Then a minute later, I remembered my brother-in-law also wanted a XL. So I hit the refresh button a couple of times and then hit the purchase button...I got the old “Wow, that went fast” message.

So did I purchase the last XL?...dunno. Does my brother-in-law now own a XL?...no. In the weeks since my personal windfall, every time I’ve hit the refresh button and the XL comes up, it’s already sold out.

Luck...just plain luck but it is in mint condition I might add.

I really hope these email issues/inconsistencies are addressed before the next recon sale.   [sad] [sad]
« Last Edit: November 29, 2017, 11:52 PM by Cheese »

Offline Michael Kellough

  • Posts: 3029
Re: Recon Domino xl
« Reply #8 on: November 30, 2017, 11:15 AM »
@Cheese, I thought I'd been lucky in receiving all the emails in a timely manner. (I missed the first Domino XL because I was out)

Checked all my mail folders and saw a Domino 500 offered on Thursday but I didn't receive any emails Friday. That was first and only time I've been blacked out, that I'm aware of...

Where is the Festool recon page? I only know how to get to the expired sale pages for specific tools.
« Last Edit: November 30, 2017, 11:17 AM by Michael Kellough »

Offline Cheese

  • Posts: 3726
Re: Recon Domino xl
« Reply #9 on: November 30, 2017, 11:25 AM »
Where is the Festool recon page? I only know how to get to the expired sale pages for specific tools.

Here's the page I refresh...

https://www.festoolrecon.com

Offline Michael Kellough

  • Posts: 3029
Re: Recon Domino xl
« Reply #10 on: November 30, 2017, 12:27 PM »
Where is the Festool recon page? I only know how to get to the expired sale pages for specific tools.

Here's the page I refresh...

https://www.festoolrecon.com

Thanks! That might help.

Offline BT

  • Posts: 4
Re: Recon Domino xl
« Reply #11 on: November 30, 2017, 01:27 PM »
Good story Cheese.

Tyler, Thanks, Email says it's getting in tomorrow.  Now I have to figure out what i'm going to build with it, I guess.