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Author Topic: Registering tools that aren't on the dropdown menu  (Read 1224 times)

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Offline bwehman

  • Posts: 11
Registering tools that aren't on the dropdown menu
« on: February 06, 2017, 11:50 AM »
Hi there!

I have a bunch of tools to register on the Festool USA site, but some of them aren't available on the pulldown menu that lists all the tools. For example, I have an ETS 125 (571817) that's not on there. Or my TS55 REQ (not the imperial one). What's the best way to go about this?

Brandon

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Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 907
Re: Registering tools that aren't on the dropdown menu
« Reply #1 on: February 06, 2017, 12:00 PM »
I'll pass those along about getting them added to the tool registration list. If you notice others that aren't there, let me know, and I'll have them added. We're preparing to launch a new website, and our site is currently in a transitional place.

Offline bwehman

  • Posts: 11
Re: Registering tools that aren't on the dropdown menu
« Reply #2 on: February 06, 2017, 12:16 PM »
Awesome! The only other one I noticed was my old T12 + 3 (564377). All else was there.

Offline freemand50

  • Posts: 1
Re: Registering tools that aren't on the dropdown menu
« Reply #3 on: April 12, 2017, 10:11 PM »
i used to have a place on the drop down menu to see all my registered tools, and to register a new one, but it is not there any more....  Where is it - _ I have about 15 registered and want to register a new one and make sure it is in the list.

Thanks,  Anyone

Offline yetihunter

  • Posts: 333
Re: Registering tools that aren't on the dropdown menu
« Reply #4 on: April 12, 2017, 10:23 PM »
LOL

Offline RKA

  • Posts: 877
Re: Registering tools that aren't on the dropdown menu
« Reply #5 on: April 12, 2017, 10:46 PM »
Tyler said it may take some time (summer?) before the get that working.  A recent website upgrade nuked it.
-Raj

Offline Gregor

  • Posts: 360
Re: Registering tools that aren't on the dropdown menu
« Reply #6 on: April 13, 2017, 05:08 AM »
Tyler said it may take some time (summer?) before the get that working.  A recent website upgrade nuked it.
FYI: The festool.de site falls back to the legacy version of my festool.
No idea if your account will work on in (and if you can live with a german UI) but it might be worth a try.

Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 907
Re: Registering tools that aren't on the dropdown menu
« Reply #7 on: April 13, 2017, 08:19 AM »
Tyler said it may take some time (summer?) before the get that working.  A recent website upgrade nuked it.
FYI: The festool.de site falls back to the legacy version of my festool.
No idea if your account will work on in (and if you can live with a german UI) but it might be worth a try.

The old versions of the US/CA and German websites were completely separate, so the accounts wouldn't be linked.

The new sites are closely connected, and the new MyFestool section should launch in all/most countries around the same time.

If you're in the US or CA and you want a list of products that you registered on the old US or CA sites, send me a DM.