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Author Topic: Repairs.  (Read 918 times)

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Offline Iceclimber

  • Posts: 504
Repairs.
« on: March 06, 2017, 07:35 PM »
I have a 2-3 year old DTS. I cant really remember exactly when it was purchased but it kight be just outisde or insode the three year window. AnYway one of the small cord pins snapped off with the female portion on the tool itself.

Is this a send the sander in for repairs kinda thing or order the part and do it myself.

Also the wheel lock broke on my CT midi and i need the whole assembly.

Thanks in advance for any help offered.
Kapex, MFT/3, MFT, CMS VL, 1400, TS75, Carvex420, CXS, DTS 400, Midi, CT36, RO90 and a bunch of other little crap and accessories it would be nuts to get into listing..

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Online Alex

  • Posts: 5292
Re: Repairs.
« Reply #1 on: March 07, 2017, 02:03 AM »
I would order the part and do it myself. I have done this a couple of times. The part is cheap and it is a very easy repair, you have to take out 6 screws and that's it.

Letting festool do it would turn a $5 repair into a $80 repair.

Only do this if your comfortable maintaining your own tools.

Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 717
Re: Repairs.
« Reply #2 on: March 07, 2017, 09:08 AM »
I know that you aren't sure when you purchased it, but I recommend that you start by trying to determine that. If you purchased it less than 3 years ago, you should definitely send it in for repair.

If you're outside of the three-year window, it gets a little more complicated. I know that some people have done the repair themselves relatively easily. However, any time that you open up the tool, you risk voiding your warranty, which is not something that I would recommend.

Offline Chris Wong

  • Festool Dealer
  • *
  • Posts: 808
  • I make sculptural furniture.
    • Flair Woodworks
Re: Repairs.
« Reply #3 on: March 08, 2017, 03:36 AM »
Check the label on the side of the tool for a manufacturing date, written as mm/yy. If that date is within three years, the purchase date will be as well.
Chris Wong, http://FlairWoodworks.com

The thoughts and ideas expressed here are my own and do not necessarily represent those of http://UltimateTools.ca.  But Dan does say "hello".

Offline Iceclimber

  • Posts: 504
Re: Repairs.
« Reply #4 on: March 08, 2017, 07:42 AM »
Thanks guys,

If out of the three year window from who do i purchase replacement parts from?



Kapex, MFT/3, MFT, CMS VL, 1400, TS75, Carvex420, CXS, DTS 400, Midi, CT36, RO90 and a bunch of other little crap and accessories it would be nuts to get into listing..

Offline Iceclimber

  • Posts: 504
Re: Repairs.
« Reply #5 on: March 08, 2017, 07:44 AM »
Just looked,

3/14 looks like i had best get on the phone asap!

Thanks guys,

If out of the three year window from who do i purchase replacement parts from?
Kapex, MFT/3, MFT, CMS VL, 1400, TS75, Carvex420, CXS, DTS 400, Midi, CT36, RO90 and a bunch of other little crap and accessories it would be nuts to get into listing..