Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Spare parts question for MFS  (Read 2838 times)

0 Members and 1 Guest are viewing this topic.

Offline Steve Rowe

  • Posts: 825
  • Teach them safety when they are young.
Spare parts question for MFS
« on: May 19, 2016, 09:48 PM »
Since Festool has discontinued the MFS system in North America, I would like an explanation of how Festool intends on meeting its "Service All-Inclusive" 10 Year Parts Availability commitment to those of us who have the MFS.  Of particular interest to me are replacement rails, screws, clamps, etc.

Thank you,
Steve

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline RJNeal

  • Posts: 299
Re: Spare parts question for MFS
« Reply #1 on: May 20, 2016, 12:44 AM »
 [popcorn]
Rj
Have you walked your saw today?

Offline ScotF

  • Posts: 2337
Re: Spare parts question for MFS
« Reply #2 on: May 20, 2016, 01:24 AM »
Hopefully things will be available, but since this is not a tool, technically, we shall see.

Online Cheese

  • Posts: 3600
Re: Spare parts question for MFS
« Reply #3 on: May 20, 2016, 02:13 AM »
Great question...I contacted Festool today about returning some connectors for the MFS rails and was informed that they do not accept returns on spare parts.  [eek]

So, I now have tons of back-up for a discontinued product.

 [popcorn] [popcorn]

Offline Rick Christopherson

  • Retailer
  • *
  • Posts: 1559
    • http://www.rts-engineering.com/
Re: Spare parts question for MFS
« Reply #4 on: May 20, 2016, 02:25 AM »
Great question...I contacted Festool today about returning some connectors for the MFS rails and was informed that they do not accept returns on spare parts.  [eek]

So, I now have tons of back-up for a discontinued product.

 [popcorn] [popcorn]

Good, I think I lost one or two. Do you mean those tiny little connectors and screws? Toss a couple in your pocket.  [big grin]

Online Cheese

  • Posts: 3600
Re: Spare parts question for MFS
« Reply #5 on: May 20, 2016, 02:32 AM »
That's funny Rick...I'll bring a couple with me when I pick up the Maxsys stuff.

Offline Rick Christopherson

  • Retailer
  • *
  • Posts: 1559
    • http://www.rts-engineering.com/
Re: Spare parts question for MFS
« Reply #6 on: May 20, 2016, 02:37 AM »
Well, I figured that as long as I was going to frisk you on the way out of my shop, I'd probably find 'em.  [big grin]

Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 996
Re: Spare parts question for MFS
« Reply #7 on: May 20, 2016, 08:16 AM »
Although the MFS has been discontinued in North America, spare parts will remain available. It has not been discontinued globally, we don't anticipate that availability of parts will be an issue.

Offline RJNeal

  • Posts: 299
Re: Spare parts question for MFS
« Reply #8 on: May 20, 2016, 09:16 AM »
Thank you Tyler.
Have you walked your saw today?

Offline ear3

  • Posts: 3349
Re: Spare parts question for MFS
« Reply #9 on: May 21, 2016, 04:43 PM »
Some of the items can be got from the 80/20 store on Ebay:

http://www.ebay.com/usr/8020inc?_trksid=p2057872.m2749.l2754

I got my MFS 400 set off there a few months back for a really good price, partly I suppose because it was missing a few of the T-nuts, which I was able to get for $1.20 a pop from 80/20: http://www.ebay.com/itm/8020-Inc-T-Slot-HW-20-Series-M4-Roll-In-T-Nut-w-Ball-Spring-Part-13083-N-/331089221137?hash=item4d16749611:g:UjMAAOxyUrZSsHaH
Kapex KS 120 w/UG Cart and Extensions • CXS Set • T18+3 w/Centrotec Installer's Set • PDC 18/4 • TS 75 • TSC 55 • HKC 55 w/250, 420 and 670 FSK rails • Carvex 420 w/Accessory Kit • Domino 500 Set • Domino 700 XL • OF 2200 w/Base Accessory Kit • OF 1400 • OF 1010 • MFK 700 EQ Set • LR 32 • MFS 400 w/2000, 1000, and 700 extensions • Rotex 90 • Rotex 150 • LS 130 • ETS-EC 150/5 • ETS 150/3 • Pro 5 LTD • RTS 400 • RAS 115.04 • DX 93 • RS 2 • HL 850 • Vecturo OS 400 • CT 26 w/Long-Life Bag • CT Sys w/Long-Life Bag • MFT/3

Online Cheese

  • Posts: 3600
Re: Spare parts question for MFS
« Reply #10 on: May 21, 2016, 06:04 PM »
That's great news @Edward A Reno III, because Festool charges $21.97 for these 3 pieces...plus shipping.  [eek]

« Last Edit: May 21, 2016, 06:06 PM by Cheese »

Offline mike_aa

  • Posts: 977
Re: Spare parts question for MFS
« Reply #11 on: May 22, 2016, 09:52 AM »
That's great news @Edward A Reno III, because Festool charges $21.97 for these 3 pieces...plus shipping.  [eek]

@Cheese  @Edward A Reno III

Have you found another source for the threaded insert that's shown in the photo Cheese posted?

Thanks, Mike A.

Offline ear3

  • Posts: 3349
Re: Spare parts question for MFS
« Reply #12 on: May 22, 2016, 07:24 PM »
@mike_aa No. All I needed to complete the set I got off eBay were the t nuts, so that's all I bothered looking for.
Kapex KS 120 w/UG Cart and Extensions • CXS Set • T18+3 w/Centrotec Installer's Set • PDC 18/4 • TS 75 • TSC 55 • HKC 55 w/250, 420 and 670 FSK rails • Carvex 420 w/Accessory Kit • Domino 500 Set • Domino 700 XL • OF 2200 w/Base Accessory Kit • OF 1400 • OF 1010 • MFK 700 EQ Set • LR 32 • MFS 400 w/2000, 1000, and 700 extensions • Rotex 90 • Rotex 150 • LS 130 • ETS-EC 150/5 • ETS 150/3 • Pro 5 LTD • RTS 400 • RAS 115.04 • DX 93 • RS 2 • HL 850 • Vecturo OS 400 • CT 26 w/Long-Life Bag • CT Sys w/Long-Life Bag • MFT/3