One thing that has me concerned are the consumables and add-ons. I own a RAS 115, I also own a RO 125, so the exchange for that, although fair, in my case has no value. I called Festool and they offered to refund my money which is fair, but I have > $140 is abrasives and a sanding pad (purchased from Mr. Lee's company in March). I was told if they were opened, there was nothing they could do. I have this issue escalated, I'm quite flexible, there are many ways they could resolve this to my satisfaction, especially when you consider the price difference between the RAS 115 and the RO 125, there seems to be some flexibility. The lady on the phone however was quite adamant that nobody at Festool was going to offer me anything different.
Wait and see I guess.
I am now officially confused. Is there a recall on the RAS 115?
EDIT> moved reply out of quote box
« Last Edit: August 03, 2013, 11:28 PM by SRSemenza »
Kapex, Best Fence System, Delta Mobile Stand, TS75, PSB300, OF1400, OF1010, LR32 Systainer, CT26, Workshop Kit, DF500, Domino Assortment Systainer, Domiplate, EHL-65, RAS115, ETS150/3, RS-2, RO 150, Hand Sanding Block Set, SysLite, MTF/3 x 2, FS 800/2, FS 1080/2, FS 1400/2, FS 1400/2-LR32, FS 1900/2, Parallel Guide Set, Qwas Dogs, Qwas Square, Anderson Square