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Steve-CO

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Location: Littleton, CO
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« on: January 03, 2012, 11:40 PM »
Any Apple Thunderbolt display owners?  Is it normal for the fan to run all the time after the system has been shut down?
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bionicus

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« Reply #1 on: January 04, 2012, 02:01 AM »
Tried this yet? http://support.apple.com/kb/DL1453
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Kev

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« Reply #2 on: January 04, 2012, 03:22 AM »
Quote from: bionicus on January 04, 2012, 02:01 AM
Tried this yet? http://support.apple.com/kb/DL1453


Not much of a link ...

There was a fan issue - could still be one ... but I don't know what the detail was. You do need to contact Apple or at least locate an update, if there's one that'll fix the problem.

Do you have other Thurderbolt devices hanging off it? (such as a storage array ...)

Kev.
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bionicus

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« Reply #3 on: January 04, 2012, 11:34 AM »
Quote from: Kev on January 04, 2012, 03:22 AM
Not much of a link ...

The link is just fine. It's the latest firmware update for TB displays specifically addressing fan issues and I've seen it fix at least one noisy display.

Of course if the update doesn't do anything then it's time to talk to Apple, and if they start giving you the run-around just ask to speak with an Apple certified technician. This has helped me in the past. But either way the fans shouldn't be running if your system is shut down or asleep so it's something to be addressed, either with a fix or a replaced display.
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Steve-CO

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« Reply #4 on: January 04, 2012, 11:13 PM »
Thanks for the link, I'll give it a try.  It didn't make sense that the fan would run when shut down, with no heat being generated.
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Ken Nagrod
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« Reply #5 on: January 04, 2012, 11:18 PM »
Quote from: Steve-CO on January 04, 2012, 11:13 PM
Thanks for the link, I'll give it a try.  It didn't make sense that the fan would run when shut down, with no heat being generated.

Another haunting by the late Mr. Jobs.
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Steve-CO

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« Reply #6 on: January 04, 2012, 11:41 PM »
Worked great, thanks again!!!
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Kev

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Location: Australia
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Posts: 2468
« Reply #7 on: January 05, 2012, 01:16 AM »
Quote from: bionicus on January 04, 2012, 11:34 AM
Quote from: Kev on January 04, 2012, 03:22 AM
Not much of a link ...

The link is just fine. It's the latest firmware update for TB displays specifically addressing fan issues and I've seen it fix at least one noisy display.

Of course if the update doesn't do anything then it's time to talk to Apple, and if they start giving you the run-around just ask to speak with an Apple certified technician. This has helped me in the past. But either way the fans shouldn't be running if your system is shut down or asleep so it's something to be addressed, either with a fix or a replaced display.


No - I meant literally ... I get a 404 message when I follow that link ... different when I copy the URL text ...

Strange!
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