Peter Halle
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« Reply #60 on: June 10, 2011, 01:29 PM » |
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Does this mean that you are using it to interact with us right now?
Peter
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The tools in my truck were talking the other day. The Dewalts, PC's, Boschs, Makitas were not happy. They also were in the minority. Their complaint: They felt unused and unappreciated since the Festools moved in. I guess the truth hurts.
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Bob Marino
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« Reply #61 on: June 10, 2011, 01:59 PM » |
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Yep!
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joraft
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« Reply #62 on: June 10, 2011, 02:07 PM » |
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When in the store, they ran some other tests and nothing showed up - until the computer froze right there. At that point, they swapped out a new machine and all looks good so far.
I'm glad the problem showed up in the store, Bob, intermittent problems can be really tough to troubleshoot. I hope things go well from this point on. Reading through this thread has me puzzled though. I've been using PCs extensively for thirty years (business and personal) and haven't had a fraction of the technical and service problems being reported here. I'm feeling kinda left out.  |
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John
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Ken Nagrod
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« Reply #63 on: June 10, 2011, 02:17 PM » |
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John, Want to trade computers? I have a Dell Xtra Personal Stressor craptop.  |
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Peter Halle
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« Reply #64 on: June 10, 2011, 02:34 PM » |
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Reading this thread about the problems and then mentally comparing it to threads about tool issues, the one thing that comes to my mind is that: the more complex things become, the more likely there will be an issue. No matter how much care and testing the manufacturers perform, things will slip by and not work. As demand increases, the numbers of issues will increase, but that does not necessarily mean that the quality has gone down - just that more are being produced and put into use. Successful, painless rectification of the issues at hand is the difference between those companies that have a vibrant repeat business and product referral scenario and those that are stagnant and fighting for growth.
Just my 2.5 cents.
Peter
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The tools in my truck were talking the other day. The Dewalts, PC's, Boschs, Makitas were not happy. They also were in the minority. Their complaint: They felt unused and unappreciated since the Festools moved in. I guess the truth hurts.
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Bob Marino
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Location: Glen Ridge, NJ Member Since: Jan 2007
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« Reply #65 on: June 10, 2011, 04:12 PM » |
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Reading this thread about the problems and then mentally comparing it to threads about tool issues, the one thing that comes to my mind is that: the more complex things become, the more likely there will be an issue. No matter how much care and testing the manufacturers perform, things will slip by and not work. As demand increases, the numbers of issues will increase, but that does not necessarily mean that the quality has gone down - just that more are being produced and put into use. Successful, painless rectification of the issues at hand is the difference between those companies that have a vibrant repeat business and product referral scenario and those that are stagnant and fighting for growth.
Just my 2.5 cents.
Peter
Well said, Peter. Bon |
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joraft
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« Reply #66 on: June 10, 2011, 04:35 PM » |
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John, Want to trade computers? I have a Dell Xtra Personal Stressor craptop. If you're having problems with it, no thanks. I'd rather feel left out. By the way, I've had a Dell XPS 1530 laptop for a couple years (now running Win 7) and it has performed flawlessly. However I did have another Dell laptop many years ago with a display that failed. I called Dell and within two hours it was picked up by a courier, and I got it back the next day. I was blown away by the speed with which the problem was handled. I do not recall any other time I've had to take or send any computer to anyone for repair. I did get a disabling virus once long ago, but that was due to my own carelessness. I have never let that happen again. All in all, PCs have served me well for decades, and I have no complaints. I do hope that Bob's new Apple serves him just as well. I know that that OSX's (or Boot Camp's) Windows emulation is not always flawless, and I have had problems with running some software on my MacBook Pros. I hope that Bob does not have that experience with any software he needs to run his business. |
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John
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jmbfestool
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« Reply #67 on: June 10, 2011, 05:49 PM » |
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Have you got the Magic mouse or Magic Pad?
If you have not got the Magic Pad then get one! Throw the Magic mouse away Rubbish! I love the Magic Pad AMAZING! I never use the mouse any more! I never want to use a mouse ever again!
JMB
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Peter Halle
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« Reply #68 on: June 10, 2011, 06:43 PM » |
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JMB,
Let Bob just get used to the iMac working first. Go for the concept first and then go for the "system". Where have I experienced that before?
Peter
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The tools in my truck were talking the other day. The Dewalts, PC's, Boschs, Makitas were not happy. They also were in the minority. Their complaint: They felt unused and unappreciated since the Festools moved in. I guess the truth hurts.
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Bob Marino
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Location: Glen Ridge, NJ Member Since: Jan 2007
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« Reply #69 on: June 10, 2011, 07:29 PM » |
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John, Want to trade computers? I have a Dell Xtra Personal Stressor craptop. If you're having problems with it, no thanks. I'd rather feel left out. By the way, I've had a Dell XPS 1530 laptop for a couple years (now running Win 7) and it has performed flawlessly. However I did have another Dell laptop many years ago with a display that failed. I called Dell and within two hours it was picked up by a courier, and I got it back the next day. I was blown away by the speed with which the problem was handled. I do not recall any other time I've had to take or send any computer to anyone for repair. I did get a disabling virus once long ago, but that was due to my own carelessness. I have never let that happen again. All in all, PCs have served me well for decades, and I have no complaints. I do hope that Bob's new Apple serves him just as well. I know that that OSX's (or Boot Camp's) Windows emulation is not always flawless, and I have had problems with running some software on my MacBook Pros. I hope that Bob does not have that experience with any software he needs to run his business. Good to hear John. Sounds like excellent service to me. Did you any type of "upgraded" service plan? Actually, my software needs are as simple as they come - Excel for orderding from Festool and reading a few spreadsheets, logging onto my warehouse site - (uses Citrix). I will need to call Microsoft regrading Excel and have gotten the Citrix thing to work though not nearly as well as even on my old PC. Also, emailing (OUTLOOK) seems to have been easier on my PC - could be me though. I think I should be ok as I get to find the workarounds. I have one more week until I can return it if I need to, but I don't think that will be the case. I'm wiling to relearn a few things from my PC thinking to use my IMAC proficiently - like redoing the Function keys - again. BTW, had to place another quick call to AppleCare - my CAPS light on the keyboard stopped working. Rebooted the computer and all is well; although I must say, out of the box, I never had to call for a PC issue and am hoping that I won't have to be that familiar with the techs at AppleCare or the Apple Store.  Bob |
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GPowers
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Metric convert
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« Reply #70 on: June 10, 2011, 07:43 PM » |
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. BTW, had to place another quick call to AppleCare - my CAPS light on the keyboard stopped working. Rebooted the computer and all is well; although I must say, out of the box, I never had to call for a PC issue and am hoping that I won't have to be that familiar with the techs at AppleCare or the Apple Store. Bob Maybe this is a sign of Apple growing so FAST and so BIG (larger the Microsoft) that they are having some production, quality, and support problems. Just like all the other big guys? |
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Greg Powers
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NuggyBuggy
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« Reply #71 on: June 10, 2011, 08:57 PM » |
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Reading through this thread has me puzzled though. I've been using PCs extensively for thirty years (business and personal) and haven't had a fraction of the technical and service problems being reported here. I'm feeling kinda left out. John, You and I have danced this dance before. You must be extraordinarily lucky because while DOS-based PCs were quite stable, since its advent Windows has long been a cruel joke, so much that it spawned a host of Windows-related jokes - long before Mac OS X became fashionable - and the widely understood acronym BSOD. Two hands are not enough for me to count the number of Windows-based POS terminals I've seen at gas stations that have crashed, for instance. Windows 7 may be more stable but it is a useability nightmare, IMO. You've never experienced as many technical problems under Windows as Mac problems have been listed here ? How many times have you had to debug IRQ conflicts, re-assign DMA addresses, hang out on technical support forums to debug driver incompatibility issues, or edit the registry ? How many times have you had a few hours on the phone with outsourced, overseas tech support ? If not that many, your definition of extensive PC use differs from mine. And I don't even work in tech support, where a common solution to pervasive problems or performance issues is simply to reinstall Windows. Have you ever won the lottery ? |
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“I am on a drug. It’s called Charlie Sheen.”
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WarnerConstCo.
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« Reply #72 on: June 10, 2011, 10:08 PM » |
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I am holding out for the humancentipad.
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joraft
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« Reply #73 on: June 10, 2011, 11:23 PM » |
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... You and I have danced this dance before. You must be extraordinarily lucky because while DOS-based PCs were quite stable, since its advent Windows has long been a cruel joke, so much that it spawned a host of Windows-related jokes - long before Mac OS X became fashionable
Nuggy, I think "fashionable" is a very appropriate word, as it applies to the Apple "genre". And luck has little to do with it as it applies to the PC world. I think of it more as knowledge and skill in what you're doing.  |
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John
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Tim Raleigh
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« Reply #74 on: June 11, 2011, 11:25 AM » |
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Reading through this thread has me puzzled though. I've been using PCs extensively for thirty years (business and personal) and haven't had a fraction of the technical and service problems being reported here. I'm feeling kinda left out. While I have not used PC's for as long a John, (I am not that old ) I have used them extensively for at least the last 29 years I have not had these problems either. That is not to say others I have worked with haven't had problems with them because they do. The shear number of users with PC's vs Macs (7%) increases the probability of increased problems occurring. Previous to that I only used Apple machines. In our home we have 4 working PC's networked wireless to the internet and to a printer and after each Microsoft update they need to be reconnected to the printer. I fairly certain that this wouldn't be a problem if I had an apple. We may soon add an apple to the stable. My son who is going of to university next year is contemplating getting an apple so if will be interesting if he does indeed get a Mac how the integration into the existing network goes...that is if he ever comes home again Because we use computers so much, whether you use a Mac or PC a porter cable or a Festool it's really infuriating to have these problems. Tim |
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GhostFist
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« Reply #75 on: June 11, 2011, 12:10 PM » |
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In relation to firmware upgrades and compatibility to your network, there is bound to be problems with third party peripherals regardless of the OS. If said peripheral is designed to be used with both mac and pc you can bet your bottom dollar that that devices firmware will be upgraded for pc first for the sole reason that there is more pc users out there. of course if the product is designed specifically for apple, you would expect the company to be in tune with any changes apple makes. I will point out that apple doesn't really make that many system wide upgrades....well apart for the new $30 firmware upgrade they're about to release (Lion)
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joraft
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« Reply #76 on: June 11, 2011, 01:10 PM » |
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(I am not that old ) Few people are. 
In our home we have 4 working PC's networked wireless to the internet and to a printer and after each Microsoft update they need to be reconnected to the printer. I fairly certain that this wouldn't be a problem if I had an apple. We may soon add an apple to the stable. My son who is going of to university next year is contemplating getting an apple so it will be interesting if he does indeed get a Mac how the integration into the existing network goes...
Tim, we have two PC desktops and a network printer hard-wired in our system, plus a centrally located wifi hub for our Dell laptop and two MacBooks. And when our daughter and son-in-law visit, they always bring their MacBooks. We have had no problems with any of these devices working together on the network. In fact, the machines sometimes get along better than their owners. |
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« Last Edit: June 11, 2011, 01:13 PM by joraft »
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John
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joraft
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« Reply #77 on: June 11, 2011, 01:19 PM » |
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Good to hear John. Sounds like excellent service to me. Did you have any type of "upgraded" service plan?
It's been a while, Bob, but as I recall the machine was still under warranty. And I've never had an upgraded service plan. However, I do have a pretty good service plan now, if anything goes wrong with my PCs I fix it myself, and if anything goes wrong with my Macs I just give it to my son-in-law. |
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John
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vidkid26
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« Reply #78 on: June 11, 2011, 03:10 PM » |
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When in the store, they ran some other tests and nothing showed up - until the computer froze right there. At that point, they swapped out a new machine and all looks good so far.
I'm glad the problem showed up in the store, Bob, intermittent problems can be really tough to troubleshoot. I hope things go well from this point on. Reading through this thread has me puzzled though. I've been using PCs extensively for thirty years (business and personal) and haven't had a fraction of the technical and service problems being reported here. I'm feeling kinda left out. I have been using Apple products since before the Mac. After, let me count, 23 machines from an Apple II to a Mac Pro and a number of phones and ipads, I have had ONE machine that died or needed tech assistance. In my book, that's a pretty good track record. But then again It's just my experience. |
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TS-75,RO90,Domino,CT-26
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Holzhacker
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« Reply #79 on: June 11, 2011, 03:51 PM » |
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I started with an Apple II or IIe, can't remember for sure. Before that it was a Tandy? Radioshack job with a tape drive. I vaguely remember I may have taken one of mine in for service, not sure. That's far less than the years of complaints from DOS and windows users I hear.
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"The Code is not a ceiling to reach but a floor to work up from"
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joraft
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« Reply #80 on: June 11, 2011, 05:03 PM » |
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... That's far less than the years of complaints from DOS and windows users I hear.
That's why I took the time to mention my good experiences. Unhappy people generally make the most noise. There must be millions of users like me with little to complain about, so we're seldom heard from. |
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John
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pugilato
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« Reply #81 on: June 11, 2011, 07:04 PM » |
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this is too funny... every apple/PC thread becomes a back and forth. Its almost worth it to start something every month or so just to see the sparks fly.
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joraft
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« Reply #82 on: June 11, 2011, 07:38 PM » |
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this is too funny... every apple/PC thread becomes a back and forth.
I thought it was funny too. Bob posts about a problem with his new Apple, the first page or so of posts is mostly disbelief that an Apple could even have a problem, then it moves onto the assertion that his problems would have been much worse if he had bought a PC. So, even when it's an Apple that breaks down it's the PC that gets the criticism.  |
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John
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Peter Halle
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« Reply #83 on: June 11, 2011, 07:59 PM » |
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Heck, I am waiting to see if he (Bob) is getting along. Although I love my Mac I have more non Mac computers in my house. I can get stuff accomplished with both, have never had real issues with any except software from Adobe which lead me to buying Macs. Bottom line to me - computers from any manufacturer can do certain things better and faster than I can. If they don't, then they are no good to me in their current state. If that can change - Great. If not - I will look for one that does within reason.
I might be alone here, but there are times I get tired of computers and the nano-second world and the expectations that are created for us non machine inhabitants of this globe.
Peter
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The tools in my truck were talking the other day. The Dewalts, PC's, Boschs, Makitas were not happy. They also were in the minority. Their complaint: They felt unused and unappreciated since the Festools moved in. I guess the truth hurts.
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joraft
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« Reply #84 on: June 11, 2011, 08:55 PM » |
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I might be alone here, but there are times I get tired of computers and the nano-second world and the expectations that are created for us non machine inhabitants of this globe.
Some of you younger folks might not remember, but there was a time when we could take days thinking about what we wanted say in a letter, and then put more time and thought into actually writing it. Correspondence was a lot slower back then, as well as less frequent. But as I recall, it was usually a lot more meaningful and interesting to read. |
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John
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Ken Nagrod
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« Reply #85 on: June 11, 2011, 10:04 PM » |
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John,
It's funny to me how you and I have the same laptop (Dell XPS M1530) and you haven't had problems, yet I've had enough problems for several people including a rocky start with Windows 7 upgrade due to lack or close to a lack of driver and chipset support from Dell. I have the top components originally offered for build options so speed and memory shouldn't have been issues. I am running 64-bit though to speed things up and make full use of 8 gigs.
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joraft
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« Reply #86 on: June 12, 2011, 11:07 AM » |
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John,
It's funny to me how you and I have the same laptop (Dell XPS M1530) and you haven't had problems, yet I've had enough problems for several people including a rocky start with Windows 7 upgrade due to lack or close to a lack of driver and chipset support from Dell. I have the top components originally offered for build options so speed and memory shouldn't have been issues. I am running 64-bit though to speed things up and make full use of 8 gigs.
Ken, it sure does seem like some kind of luck is involved, either good luck for me or bad luck for you. I can't say which, I know there are a lot of 1530s out there, but I really don't know what their over all reputation is. |
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John
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pugilato
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« Reply #87 on: June 12, 2011, 11:30 AM » |
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I might be alone here, but there are times I get tired of computers and the nano-second world and the expectations that are created for us non machine inhabitants of this globe.
Some of you younger folks might not remember, but there was a time when we could take days thinking about what we wanted say in a letter, and then put more time and thought into actually writing it. Correspondence was a lot slower back then, as well as less frequent. But as I recall, it was usually a lot more meaningful and interesting to read. Too true... what is the hurry? |
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jmbfestool
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« Reply #88 on: January 01, 2012, 03:05 PM » |
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Woodguy,
About the Imac! YES YES YES AND.................... YES! I would buy it again! It craps all over a PC! I dont think ill ever go back to a PC their are 3 laptops next to me and another 2 some where else and a Macbook and a PC which is not setup any more and the only computers I use are the Imac Macbook Pro and Ipad! Reason! They run soooooo smoother they all start up and shut down SO fast they run extremely fast not had any crashes or faults or any signs of them slowing down no error messages or anything like that!
All 5 laptops and 1 PC all have had errors crashes faults all at some point and lets put prices for more comparison
Every Laptop here when bought where no less than £1200 the PC I built cost me £2000 in parts at the time.
So total of £8000 on laptops PC
Macbook Pro is £ 2000
Imac £2200 (with student discount)
Total £4200 so half the price but 10x better than than pc laptops mentioned above.
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woodguy7
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« Reply #89 on: January 01, 2012, 03:16 PM » |
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Just had a look on the Apple web site & the top I Mac 27 is £1649 ? Did you spec yours up to be over £2200 ? I presume the 27 is the way to go |
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If its made of wood, i can make it smaller.
Shirt size medium
p.s- ive started reading these too
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