Author Topic: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)  (Read 122376 times)

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Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #300 on: October 13, 2016, 01:15 PM »
If you successfully placed an order for the Pro 5 sander before sales were suspended, are you guaranteed of receiving your order?

@Christopher Fitch, Festool has asked all dealers to suspend taking orders as of 10/7. We had submitted our order with Festool prior to the communication asking that orders be suspended. We ordered more than enough inventory to cover all pre-orders. That is all of the information we have at this time. Festool had said they would start shipping these to dealers on Monday, 10/17, in preparation for the official November 1st release date.
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Offline Kodi Crescent

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #301 on: October 13, 2016, 08:40 PM »
selling track saws and routers with imperial scales that can only be adjusted in metric increments

Do you think that this might bother some people? You can be looking at the imperial scale, but you can only adjust to an exact imperial measurement using the fine adjust mechanism.

Uh, Jimbo....ahahhahahahahahahhahha!  It is ridiculous, isn't it?

Offline SRSemenza

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #302 on: October 13, 2016, 11:37 PM »
Lets try keeping this Sales and Dealer Sander Promotion topic on track from this point forward.

Thanks,

  Seth

Offline antss

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #303 on: October 15, 2016, 06:55 AM »
Shane - when are you going to have a video up of the new sander(s) ?   [poke]

Online Cheese

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #304 on: October 18, 2016, 02:53 AM »
Update from ToolNut:
You may have heard that Festool has asked all of their dealers to suspend taking additional orders for the PRO 5 effective Friday, October 7th.

We have received numerous emails and phone call asking when Festool will ship these sanders. Please rest assured, we have ordered more than enough to satisfy all orders placed with us and orders will be processed in the order they were received.

We will keep you informed if any additional information is provided by Festool that may affect your order. You can also find answers to some common questions on our website, which we will keep up-to-update.

Offline antss

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #305 on: October 18, 2016, 10:16 PM »
@Cheese - Shane told us that 4-5 days ago right here .

Online Cheese

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #306 on: October 18, 2016, 11:15 PM »
@Cheese - Shane told us that 4-5 days ago right here .

Whoops...thanks for the heads-up...I certainly spaced that FOG announcement out, I just received an email yesterday and wanted to pass along the info.  [tongue]...never mind...

Offline TSO Products

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #307 on: October 20, 2016, 08:56 PM »
Shane:
when FESTOOL says "suspend taking orders" does that mean the remaining days of the original promotion will be reopened for ordering ? - or does it mean FESTOOL backed out of of the original promotion and changed the date with no notice to customers?

Hans
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Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #308 on: October 20, 2016, 09:00 PM »
when FESTOOL says "suspend taking orders" does that mean the remaining days of the original promotion will be reopened for ordering ? - or does it mean FESTOOL backed out of of the original promotion and changed the date with no notice to customers?

@TSO Products, it's unclear at this point whether this is a temporary freeze or the end of the promotion. There's been no official statement for the reason for the suspension. There was no "date" to back out of. This was a "while supplies last" promotion.
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Offline antss

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #309 on: October 20, 2016, 09:15 PM »
thought you said the suspension was voluntary ?

Suppose adhering to it keeps you from becoming a Seinfeld episode:  "you can take the pre-order, but you can't deliver the pre-order ................."

Online Cheese

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #310 on: October 21, 2016, 01:14 AM »
This was a "while supplies last" promotion.

Just curious @Shane Holland if you've received in-house any Pro 5 sanders yet. I read somewhere that Festool was expecting to ship product to their dealers the 2-3rd week of October to ensure the dealers would be able to ship product to customers on the first of November. 

Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #311 on: October 21, 2016, 01:41 AM »
@Cheese, We have not received them yet.
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Online Cheese

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #312 on: October 21, 2016, 01:45 AM »
@Cheese, We have not received them yet.

Thanks for the update Shane. [smile]

Offline antss

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #313 on: October 21, 2016, 07:24 PM »
Are we there yet ?

Are we there yet ? [big grin]

Offline Xoncention

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #314 on: October 21, 2016, 07:42 PM »
Are we there yet ?

Are we there yet ? [big grin]

Almost, son; now look out the window and I want you to tell me how many flying pigs you can see... :-X

Offline dmick

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #315 on: October 23, 2016, 09:14 PM »
I got word last Friday that some blue systainers would be delivered on Monday 24th. So it looks like Festool will be able to meet the initial dates to dealer they were hoping for! Good sign for Pro 5 wanna be owners, lol.
Festoolian since 1999

Online Cheese

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #316 on: October 24, 2016, 01:30 AM »
Hmm...interesting that we have Pro 5 product sightings from 2 sources even though one of those acknowledged sightings has been removed. According to Woodcraft and Toolnut, they are unaware of any Pro 5 sightings.

The time is drawing near, the ship date is almost here, this should prove to be interesting.  [popcorn] [popcorn]

Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #317 on: October 24, 2016, 03:14 PM »
Everyone,

We have been notified by Festool that, due to overwhelming demand, we will not be receiving all PRO 5 sanders by the Nov 1st ship date.  But don't sweat!  Your sander is on the way, but at this time we do not have an ETA.  We will immediately communicate additional shipment ETA's in the coming days and weeks as we receive updates. Please note that this inventory shortage affects all Festool dealers, not just The Tool Nut.
 
As we receive additional inventory, orders will ship in the order they were received.
 
For those whose orders are affected, please accept our apologies for the delay with your Festool PRO 5 sander order. We will continue to keep you up-to-date with the latest information.

I will be sending an email with this statement to any of our customers who have orders that will be delayed. If you do not receive this email and you ordered from us, your order is scheduled to be shipped on November 1st.
« Last Edit: October 24, 2016, 03:17 PM by Shane Holland »
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Offline waterloomarc

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #318 on: October 24, 2016, 03:18 PM »
Down with Tool-Nut! String them up!!

Nah, just kidding! Thanks for keeping us updated Shane, I'm sure we all appreciate it.

Offline clark_fork

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #319 on: October 24, 2016, 03:31 PM »
Shane:

I ordered the new 400 at the same time. Is that going to be delayed also? I intended to use the $50.00 rebate against the 400 but now if it ships on November 1, it may be interpreted as a prior purchase. 

 
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Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #320 on: October 24, 2016, 03:40 PM »
I ordered the new 400 at the same time. Is that going to be delayed also? I intended to use the $50.00 rebate against the 400 but now if it ships on November 1, it may be interpreted as a prior purchase.

There's nothing to indicate a delay on anything other than the PRO 5 sander. So the RTS 400 REQ and DTS 400 REQ should be shipping on schedule. Per the terms of the voucher, it's good on any power tool purchase from 11/1/16 - 12/31/17, so you should be fine. @TylerC can confirm.

Shane
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Offline TylerC

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #321 on: October 24, 2016, 04:29 PM »
I ordered the new 400 at the same time. Is that going to be delayed also? I intended to use the $50.00 rebate against the 400 but now if it ships on November 1, it may be interpreted as a prior purchase.

There's nothing to indicate a delay on anything other than the PRO 5 sander. So the RTS 400 REQ and DTS 400 REQ should be shipping on schedule. Per the terms of the voucher, it's good on any power tool purchase from 11/1/16 - 12/31/17, so you should be fine. @TylerC can confirm.

Shane

Shane is correct. The new RTS and DTS sanders will ship on time and shouldn't affect anything with the rebate.

I wouldn't sweat the date of the second tool purchase too much. If anyone runs into any issues as they try to submit their info, please contact me directly. As long as you're not clearly trying to game the system, you'll probably be fine.

Offline HarveyWildes

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #322 on: October 24, 2016, 05:14 PM »
Any indication yet whether more will be made available?

Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #323 on: October 24, 2016, 05:20 PM »
Any indication yet whether more will be made available?

If you're asking for those who did not order before Festool suspended sales, I don't think that's clear at this point. I think the priority is to fulfill pre-orders first.
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Offline jblair

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #324 on: October 24, 2016, 05:58 PM »
I will be sending an email with this statement to any of our customers who have orders that will be delayed. If you do not receive this email and you ordered from us, your order is scheduled to be shipped on November 1st.

For reference, my order was placed at 10/5 at 10:42 AM and I received a "Your order is delayed" email. I'm guessing this should have been capped at one per customer if orders couldn't survive 24 hours from when the email was sent.

Offline Shane Holland

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #325 on: October 24, 2016, 06:09 PM »
I'm guessing this should have been capped at one per customer if orders couldn't survive 24 hours from when the email was sent.

I've seen this mentioned multiple times in this thread and I've not said anything because I can't speak about the promotion as a whole, but... From our orders, there was not an issue with customers ordering in bulk, or even more than one. Sure, there were some people who ordered two, but that was very much a small percentage of orders. The number who ordered more than 2 was almost nonexistent.
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Offline wood wiz

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #326 on: October 24, 2016, 06:31 PM »
Like others, I ordered early morning on 10/5.

I truly appreciate the update but am not too happy with the delay especially given the fact my order was made early on in the promo. I paid with PayPal instead of CC. With that being the case my card was charged on the 5th when I ordered. Paying via PP was my choice at the time of purchase but that choice was made with a promise of an 11/1 ship date. Now with the update I don't even have any real information on my order other than it is delayed.

I realize that this whole situation is out of Tool Nut control.

Offline TylerC

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #327 on: October 24, 2016, 06:36 PM »
Any indication yet whether more will be made available?

This hasn't been decided yet. We're certainly hoping so.

Offline ChrisK1970

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #328 on: October 24, 2016, 08:11 PM »
And yet, like a true glutton, I will continue to purchase :) I mean seriously....what's the choice?!?!!?!?!??!?
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Offline antss

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Re: $99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)
« Reply #329 on: October 24, 2016, 08:45 PM »
hmmmmm, wonder if we'll see delivery slots for pro5s from ToolNut & others auctioned or sold or traded to those that didn't order in the first few hours ?

Kinda reminds me of the Cabbage Patch doll craze a few decades ago.