Author Topic: A New Rail Square Coming to Market - Teaser for Future Review  (Read 76008 times)

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Offline copcarcollector

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #150 on: August 01, 2016, 07:25 PM »
I placed my order online and today got the following email message:

Based on feedback from a few customers here in the States and around the world, we've decided to upgrade our shipment packaging to insure that your GRS-16 arrives in the condition we feel it should. We started this over last weekend, so we're looking to resume shipping within the next few days this week.

 I want to thank you in advance for your understanding. Our goal is your complete satisfaction when you receive one of our products.


Good to know these guys are trying to improve things and get a perfect product to the customer! Looking forward to receiving mine soon.  [smile]

Offline Kev

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #151 on: August 01, 2016, 08:06 PM »
Just an observation .. I'm surprised shipping has been a problem in terms of damage - considering my rail square went half way round the planet ... but as they say, most transit damage occurs in the "last few yards" ... sadly!

Offline TSO Products

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #152 on: August 01, 2016, 10:06 PM »
Just an observation .. I'm surprised shipping has been a problem in terms of damage - considering my rail square went half way round the planet ... but as they say, most transit damage occurs in the "last few yards" ... sadly!

in all fairness to Postal and UPS, we have just one damage issue owing to what we define as a packaging design failure. If it happened once it could happen again - so we fix it.
We are committing funds to an upgraded package. Due to lead times and tooling the upgrade will be implemented in two incremental steps. Both steps will provide serious protection. The first step will be at a premium cost to ourselves. The second phase will be based on tooling with more sustainable cost to ourselves.  We first needed to see what initial field experience showed us. No change in pricing.

We have one other damage report with possible undetected (by us) in plant damage. We'll get to the bottom of that one afte receeived the damaged tool back at our plant.
Hans
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Offline Cheese

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #153 on: August 01, 2016, 10:29 PM »
in all fairness to Postal and UPS, we have just one damage issue owing to what we define as a packaging design failure. If it happened once it could happen again - so we fix it.

Kudos to you...I received the same message today as @copcarcollector. I applaud your due diligence to real/potential or yet to be realized packaging issues. I'm impressed...that says a lot about your personal integrity.  [thumbs up]

Offline Alan m

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #154 on: August 02, 2016, 09:07 AM »
I got the same message.
its great to see a company getting on top of these things.
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline tazprime38

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #155 on: August 02, 2016, 01:39 PM »
I ordered mine on 18th July and still waiting to receive it😕. The tracking info shows its stuck in transit.  Who knows may get it tomorrow ☺(hoping anyway).

Offline charley1968

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #156 on: August 02, 2016, 03:21 PM »
Ordered July,24th-arrived in central Sweden August,1st. Well packaged; no blemish, chipping, denting whatsoever. You got one happy customer here in Sweden,Hans. Looking forward to doing business with you again.
Just for today..

Offline ewils91

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #157 on: August 02, 2016, 03:26 PM »
Mine came in while I was away on business, no issues what-so-ever. Made my wife send me photos of it...I think I have a problem.  :o

Offline Peter Halle

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #158 on: August 02, 2016, 05:10 PM »
Well, the doorbell range a few minutes ago and sorry for the delay in posting this but the UPS guy was very happy to get a cold bottle of water and a COKE.'

In my box was a perfectly received second version of the square all of you are talking about.  Luckily for me I had my camera and a scale handy (I was making pickles).

So below are the images.  The squares are made out of the same size rectangle of aluminum - same thickness.  The weight difference is 92 grams - the rectangular one is heavier.   

In one of the images I stacked one on top of another and it appears that the top web is weird but that is merely due to the tilt of one on top of another another and the clamp below.





Peter
Scraps to Smiles.  To be continued.....  Stay Tuned.

Offline tazprime38

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #159 on: August 02, 2016, 06:35 PM »
The PE square looks good, makes me think the original one is not needed😐.

Will be buying the PE also as it just seems more usefull.

Maybe having a triangular piece that has a lip which you can screw onto predrilled  holes on the square at the top would maybe sllow 45° capabilities?

Offline Peter Halle

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #160 on: August 02, 2016, 06:42 PM »
The 45 angle on the original is just to save weight.  Only 90 degrees with the rail.

Peter
Scraps to Smiles.  To be continued.....  Stay Tuned.

Offline tazprime38

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #161 on: August 02, 2016, 06:55 PM »
I was just throwing an idea that may or may not work to allow an option for cutting at 45° .

What I meant was have an additional triangular 45° piece that you can screw onto existing square enabling 45 °cuts. My suggestion was to have a lip on this triangle piece that rests on the existing square in the appropriate postion and is screwd in by means of thumb screws so its easily attached and disconnected. I think it should be possible.

Offline tazprime38

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #162 on: August 02, 2016, 07:01 PM »
I've just realised it will not be possible as the section of the square that is under the track would not allow you to swing the track to 45° as the workpiece would prevent this unless cutting on the end of workpiece.

Offline Kev

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #163 on: August 02, 2016, 07:50 PM »
Regardless of what the required gadget looks like, a rail attachment that gives fuss free 45's would get my money.

I also have the large and small Festool protractors that attach to the rails. I don't like either of them and the large one is simply clumsy ... but they obviously come in handy if you need to cut some other than a right angle!

Having a slot in the material facing edge that allowed you to slide an angled piece into the rail square could be an option .. if the interface edge was centred you could flip and orient the angle piece either way ... just a thought.

Offline squawkin

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #164 on: August 03, 2016, 09:54 AM »
This tool is fantastic! Dead on every time. Thank you for making this great tool. [big grin]

Offline TSO Products

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #165 on: August 03, 2016, 10:37 PM »
Aha, I see the cat is out of the bag!
Well, we're close to starting production shipments of the Parallel Edge  -PE version by August 19.
Working to get -PE ordering info up on the website, etc.
Packaging improvement interim Step 1 is in place and shipping Thursday Aug 4th.  The permanent packaging improvement for both version will likely go into effect around Labor Day Sep 5th week.
You fellows are keeping us busy and we appreciate it !
Hans
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Offline clark_fork

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #166 on: August 04, 2016, 12:39 AM »
We hope that those who adopted early and benefited from free shipments will be able to take advantage of the discount of purchasing the pair.  Will we have to call in our order to verify our first purchase?


I was motivated by the free shipment offer. Perhaps the same would  be a good idea when the new version is introduced.

My immediate thought is one of astonishment and kudos for the fast track development.

My second observation is that the new version is a quite elegant design. The Z is a nice touch.
Clark Fork

"straight, smooth and square" Mr. Russell, first day high school shop class-1954

" What's the good of it?" My Sainted Grandmother

"You can't be too rich, too thin or have too many clamps." After my introduction to pocket joinery and now the MFT work process

"Don't make something unless it is both made necessary and useful;
but if it is both necessary and useful,
don't hesitate to make it beautiful." -- Shaker dictum

Offline icecactus

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #167 on: August 04, 2016, 04:18 PM »
I received mine the other day. Is there a way to adjust the clamp? When I unclamp mine, its leaving marks and slightly deforming my rail...
TS 55 REQ, MFT/3, CT 48 w/Boom Arm, OF1400, LR32, 55" Holey Rail, 118" Rail, Domino 500, RO150, ETS150/3, RO90, DTS400

Offline TSO Products

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #168 on: August 04, 2016, 05:09 PM »
I received mine the other day. Is there a way to adjust the clamp? When I unclamp mine, its leaving marks and slightly deforming my rail...

thank you for sharing your concerns. Some marking or creating impressions of guide rails by associated tools is normal. FESTOOL's Connector Screws leave marks which is normal. Our tool will also leave its imprint. The question, of course, is "how much"
The best way to answer this: bring your particular tool back to us, at our expense, and examine its function. Email us now so we can identify you in our order database, please. most FOG names don't enable us to identify who needs help  [unsure]
It expedites things if a customer will simply email us directly rather than wait until we have chance to check forums.
Hans
We look forward to your email  info@tsoproducts.com
Hans

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Offline TSO Products

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #169 on: August 04, 2016, 05:14 PM »
We hope that those who adopted early and benefited from free shipments will be able to take advantage of the discount of purchasing the pair.  Will we have to call in our order to verify our first purchase?


I was motivated by the free shipment offer. Perhaps the same would  be a good idea when the new version is introduced.

My immediate thought is one of astonishment and kudos for the fast track development.

My second observation is that the new version is a quite elegant design. The Z is a nice touch.

we will have a special discount coupon enabled on our website for early purchase customers so it will be easy to order the -PE version online.
And thank you for the copliments. Yes, we're passionate about what we do and glad it shows  [smile]
Hans
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Offline Svar

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #170 on: August 04, 2016, 05:15 PM »
I received mine the other day. Is there a way to adjust the clamp? When I unclamp mine, its leaving marks and slightly deforming my rail...

thank you for sharing your concerns. Some marking or creating impressions of guide rails by associated tools is normal. FESTOOL's Connector Screws leave marks which is normal. Our tool will also leave its imprint. The question, of course, is "how much"
The best way to answer this: bring your particular tool back to us, at our expense, and examine its function. Email us now so we can identify you in our order database, please. most FOG names don't enable us to identify who needs help  [unsure]
It expedites things if a customer will simply email us directly rather than wait until we have chance to check forums.
Hans
We look forward to your email  info@tsoproducts.com
Hans

A plastic bumper or coating (just like one on the handle) could be added to the clamp hook. Just a thought.
I think clamping pressure could be reduced if you bend/compress that pin like spring.

Offline TSO Products

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #171 on: August 04, 2016, 05:22 PM »
Well, the doorbell range a few minutes ago and sorry for the delay in posting this but the UPS guy was very happy to get a cold bottle of water and a COKE.'

In my box was a perfectly received second version of the square all of you are talking about.  Luckily for me I had my camera and a scale handy (I was making pickles).

So below are the images.  The squares are made out of the same size rectangle of aluminum - same thickness.  The weight difference is 92 grams - the rectangular one is heavier.   

In one of the images I stacked one on top of another and it appears that the top web is weird but that is merely due to the tilt of one on top of another another and the clamp below.

(Attachment Link)

(Attachment Link)

Peter

from Peter's post it may not be obvious why you might want one, the other or both. Please let me try to explain:Reasons for choosing the PE version:
•   permits referencing the opposite end AND front edge of the sheet being cut
•   Retains all the benefits of the original GRS-16 Square

Reasons for choosing the original GRS-16 version:
•   Ideal for conventional front edge referencing of cuts
•   Smaller form factor for easier mobility, convenience in shop or job site
•   Lowest weight on the tool belt
•   Stores in FESTOOL Systainer 1 TL

Reasons for choosing both GRS-16 and GRS-16 PE
•   Permits squaring both ends of longer rails for greatest accuracy
•   Combination for greatest accuracy on any length workpiece or track
•   Keep one in the truck and one in the shop


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Offline tazprime38

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #172 on: August 05, 2016, 10:28 AM »
Finally got my square today. I had to psy £30.76 customs duty including  an £8 Royal Mail handling charge. This is more than other UK buyers have mentioned here.

To UK buyers, what dod you get charged for customs duty as I cannot understand why the difference.

Offline Richard/RMW

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #173 on: August 07, 2016, 01:15 PM »
@crampedshop - sorry it took so long to reply, I was just re-reading this thread and saw your question. Those are the guide clips from my RipDogs setup.

RMW


Richard/RMW in your recent pic, what is the black piece at about the midpoint of your rail?
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Offline Cheese

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #174 on: August 08, 2016, 04:16 PM »
I received my square today and am very pleased with it.  [thumbs up]  The foamed in-place packaging is a real nice touch.

A couple of quick questions:
1. What is the purpose of the tapped hole near the apex of the triangle?
2. The key on the square that engages the slot of the rail is not the full width of the square but is about 1" shorter than the width. Why is that?
3. At the end of the key (RH side) there is a relieved portion, what is that radiused relief for?


Offline Michael Kellough

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #175 on: August 08, 2016, 04:27 PM »
I received my square today and am very pleased with it.  [thumbs up]  The foamed in-place packaging is a real nice touch.

A couple of quick questions:
1. What is the purpose of the tapped hole near the apex of the triangle?
2. The key on the square that engages the slot of the rail is not the full width of the square but is about 1" shorter than the width. Why is that?
3. At the end of the key (RH side) there is a relieved portion, what is that radiused relief for?

1. Add a fender washer (which would rest on top of the work) to keep the rig from tipping to the left.

2&3 seem to be the same question?  The notch leaves space for a clamp.

Offline tazprime38

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #176 on: August 08, 2016, 04:36 PM »
@TSO_Products,
With regards to Cheeses questions, my square does not have the tapped hole for a washer (which is not an issue as it is easily done),  will the PE square ship with tapped holes top and bottom for washers so to stop track and square flipping at either end?

Offline Michael Kellough

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #177 on: August 08, 2016, 04:39 PM »
The tapped hole is a new addition. Easy to add your own to aluminum.

Offline Cheese

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #178 on: August 08, 2016, 06:03 PM »
Thanks for the input @Michael Kellough, all that makes sense.  [smile]

Offline TSO Products

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Re: A New Rail Square Coming to Market - Teaser for Future Review
« Reply #179 on: August 08, 2016, 07:35 PM »
I received my square today and am very pleased with it.  [thumbs up]  The foamed in-place packaging is a real nice touch.

A couple of quick questions:
1. What is the purpose of the tapped hole near the apex of the triangle?
2. The key on the square that engages the slot of the rail is not the full width of the square but is about 1" shorter than the width. Why is that?
3. At the end of the key (RH side) there is a relieved portion, what is that radiused relief for?

Adding to what Michael Kellough said, I'm attaching a picture of our AUxiliary Support set up. THis idea seems to be going nowehere based on feedback, or lack thereof, on a separate thread I started.Th etopic focused on using short(ened) guide rails. With a rail a good bit shorter than 42" / 1080mm the overhaung weight of the GRS-16 can tilt the guide rail when ther is no saw resting on it yet. WE await further feedback from the field on this feature or any need.

Another comment regarding the "T" feature which loosely engages the T-slot in the bottom of the rail. FIst this feature is intended NOT to make a close tolerance engagement so as to let he Square's 90 degree edge and the side of the rail be the driving dimensions. The T-slot clearance is intended to be a driven dimension only. In fact we are considering shortening this feature to something more like a button or knob. Two reasons: 1. the only function for this feature is to keep the Square tool from falling down and tilting thus allowing the Latch to be twisted off the guide rail edge.
2. The the shorter this feature, the easier it is to engage and disengage the tool on the rail. We will try this experimentally and see if its advantageous or not.

A final comment here: the easiest way to install the Square is to look at the 90 degree edge of the tool (the one that runs under the Latch) and place it next to the rail, then slide it forward. That takes care of the T-slot alignment - as opposed to focusing on the T-slot and trying to get everything lined up.
Help yourself with some hard furniture wax or similar low friction material and wipe the T-slot inside as well as the T-feature on the square so they glide more easily. - enjoy
Hans
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