thank you all for the continuing flow of orders. More GRS-16's are continuing to be machined this week.
After we have actual pre-production examples of the -PE models in August, we can get serious about the best ways to provide protection in Systainers. Systainer 2 does not leave a lot of cushioning room. Better take a look with the real article and see what makes sense.
We have been looking for indications that enough interest would justify producing molded High-Density EPS filler blocks matching the interior shape of the Systainer. (think Tooling and inventory $)
Some of these issues are more a bit more complex than you might imagine. For example - the current GRS-16 ships in an 18x6x6 box and weighs right at 3 lbs. But UPS (and FedEx, too) look at the combination of weight and/or volume to determine cost. Even though our current package weights only 3 lbs, we are being charged for 4 lbs based on the volume occupied by our shipment in the UPS stream of packages.
So you say just make the box smaller so its "dim weight" comes down. No technical problem - just an economic one. Saving labor cost associated with cutting down the taller box manually means the smaller box would have to be a custom box (tooling cost, inventory and warehouse $). To make that work would require visibility on future demand. But we are already talking about change the pack to possibly include the EPS filler block which will definitely have us shipping based on Dimension rather than weight. Well if that's the case, you say, just pack the GRS-16 and the GRS-16PE together as a set - probably cost the same as only one square in the box. Forgot to mention that a bigger box$ is required.
I am writing all this not to complain or justify anything. Instead I hope some of you will find a look behind the scenes informative. After all, you're clearly are more technically interested and understanding audience than 99% of (power-) tool buyers.
We have opted, above all, to be a nimble developer of specialty products which make our customer's work more productive and more enjoyable. This means not settling for the way things are usually done. Let us know anytime you feel we're slacking.