Festool Owners Group

FESTOOL DISCUSSIONS => Sales & Dealer Area => Topic started by: Alan Crook on February 11, 2019, 02:58 PM

Title: Beaver Industrial Supply and Bob Marino
Post by: Alan Crook on February 11, 2019, 02:58 PM
Beaver Industrial Supply would like to wish the best to Bob on his retirement. Through this transition, we are working with Bob and are taking over his daily operation until it fully transitions to Festools-Online.com. We are excited to work with Bob's customers, to provide the same quality service Bob offered for so many years. Beaver Industrial Supply strives to provide the best customer service we possibly can. If you have any Festool questions, you can reach out to myself here or any any one of our Festool Trained customer service reps. You can reach us at 833-GETTOOL (314-438-8665). We have a huge in-stock inventory, offer very quick shipping, free shirts or hats with tool purchases, and an awesome reward points system! Again if you have an questions about the transition, our company or anything Festool or other brands we carry related, do not hesitate to reach out! Thank you for your continuous support.


Festools-Online.com
Beavertools.com
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Bob Marino on February 14, 2019, 09:24 PM
  Hey Alan,

 It was great meeting you and the gang at BIS last month and you did a pretty good job with that video, but no one is going to confuse either John or myself with Gregory Peck or George Clooney that's for sure. [laughing] ;)  ;) [laughing]

 And I'm sure my ol' customers are in good hands with BIS.
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Alan Crook on February 15, 2019, 09:25 AM
If anyone has any questions you can contact our Festool trained customer service at 866-Festool

Also, As of now, All Festool orders are now Free shipping! If you purchase a tool you also get a free Festool shirt or hat!
Beaver Industrial Supply also has a reward points system where you earn points with every purchase. You can then use those points on future orders to save money! Through Feb 17 we are offering Double reward points!

Festools-Online.com (https://festools-online.com/)

We have also added more 50% OFF abrasives!

Sales and closeout deals (https://festools-online.com/festool-sales-closeouts.html)
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Jim_in_PA on February 22, 2019, 12:32 PM
Alan, is it now free shipping on everything Festool? 'Just asking for clarification because that wasn't the case for a recent order. Thanks in advance and thank you for taking on Uncle Bob's operation as he joins many of us in "retirement". (yea, right... LOL)
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Alan Crook on February 22, 2019, 02:55 PM
Yes, we now do free shipping on all Festool orders, we switched the minimum order amount last week, it used to be a $50 minimum for free shipping. . Now any order from Festool will be free Shipping!
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: jobsworth on February 23, 2019, 10:53 AM
I was making a wise crack, but felt it best to remove it.
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Romanf345 on February 27, 2019, 07:31 PM
Do not think the free shipping is valid in all cases. Today I placed an order for $65 in Festool stuff and was charged shipping.  I do however have to say you sure ship fast.

I ordered today and it was shipped today...Are there certain Festool products that do not qualify for free shipping?

Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Shavings on February 27, 2019, 08:55 PM
Recently, I placed an order with Beaver Industrial Supply for a Festool consumable item.  On their website the product page clearly stated that it was free shipping, however, when I tried to place the order over the internet it wanted to charge me for shipping.  I played with it for a little while to see if I could get it to give me free shipping.  Ultimately, I couldn't convince the website - so I called and placed the order over the phone.  No problem! - the Sales Rep took care of it - free shipping.  I would think that if you have been charged for shipping since the change that they will refund it if you contact them.
Product was well packaged just like Bob use to do.
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: JimH2 on February 27, 2019, 08:58 PM
I have to laugh at the last name of Crook.
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Alan Crook on February 28, 2019, 09:02 AM
Hello!

There is free shipping on all Festool items. When you are at the check out after you put your zip code in the option will show up, if you got charged for shipping you chose the smart post option and not the free shipping option in that selection menu.
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: cpw on March 09, 2019, 08:34 PM
FWIW, if you're looking for the successor to Bob's business there is both a "festoolsonline.com" which redirects to "festoolsales.com" and a "festools-online.com" which is Beaver industrial.
Title: Re: Beaver Industrial Supply and Bob Marino
Post by: Alan Crook on March 11, 2019, 09:27 AM
Festools-Online.com or Beavertools.com are the only two sites affiliated with Bob Marino after the merger.