@Cheese mine was in my spam folder

I didn't receive an email either.  I signed up at Festool Connect and signed up again yesterday after not receiving the emails- checked spam and nothing there.  Not sure what's wrong.

No loss so far- first 3 tools were not on my list to buy, but eventually they might get to something I'm interested in.  Maybe third time's a charm and sign up again??

Regards,
Gerald

Quote from: Cheese on October 03, 2017, 12:55 PM

Hey Ron, I just received mine a couple of minutes ago with a time stamp of 11:45. 

I just had a thought 💭 maybe if I unsubscribe from the mailing list and then go to the website and rejoin, maybe this issue will be solved.

11:45 Central is very slow email service. Who is your provider?

Mine arrived 11:51 Eastern time.

11:51 here. I would also look into provider routing, etc.

11:45 Central is very slow email service. Who is your provider?

Mine arrived 11:51 Eastern time.

 Comcast

It has something to do with the Festool site.
My Festool unsubscribe notice was sent at 12:15, I received it at 12:39.
The Festool reconditioned tool notice was sent at 10:51, I received it at 11:45.

I had a chat with Ron Rvieceli on the FOG, sent at 12:17, received at 12:18.
I had a chat with Shane at TN, sent at 11:52, received at 11:52.

I think this says the issue is with the Festool site...yes? no?

happened  again..got the email ..20 mins later i checked on the item "no longer available" this seems like its going to be an on going thing. unsub as its wasting my time. ill pay full price to save the fuss.

Remember the good 'ol days, when the recon sale was through dealers and if you missed out you just kind of said 'oh well..." to yourself, and did not have to announce it to the world....?

Now we are describing in detail when emails were sent out and when they were received... what if everyone got the email at the exact same time? what if there were six drills available and you were the seventh person trying to order? It's the same thing with the festool end user classes, six spots and a mass email goes out. It's luck of the draw... you missed out, maybe next time you will be lucky---

Goz,

Does this post mean you bought a PDC for $450 or you want one?

Jack

PDC18 5.2Ah Cordless Drill Set $450

It would be nice to know if it's going to be a consistent time each day.

Hey @#Tee , I’ve had a myriad of issues with this promotion including notices of the sale that were 45-60 minutes too late.
My solution was to unsubscribe from the notification, and then to resubscribe to the notification. That has worked well for me, so far, at this point.

However, be very very patient as the Festool website is extremely slow. When I unsubscribed, Festool announced that they would send a message of acknowledgement of unsubscription to me.  I had to wait 20-25 minutes before that came through. You then have to confirm that unsubscription and again wait for the next response. Be patient...be extremely patient.

My best advice is to unsubscribe, put the phone down and walk away for 30-45 minutes. Perform the next step and walk away for an additional 30-45 minutes. After each key stroke you’ll receive a new message...you just have to be very patient and wait for the next step to arrive.

The upside to this horrific work-around is that as of today, I received the sale announcements within 1 minute of the sale as opposed to 60 minutes too late. .

For those that are dissatisfied with this program -  do you feel that last year's (or last month's) disposal sale at Connect was a better avenue ?

The one where you had to physically be there and stand in line for hours, or the one where there was no shipping option ?

I haven't followed this thread so someone may have already suggested this.  Why not sent out email for the tool(s) that will go on sale tomorrow at a set time.  People will have a day to decide if they want to try for a tool.  That way fewer people will completely miss the sale.   

For those that are dissatisfied with this program -  do you feel that last year's (or last month's) disposal sale at Connect was a better avenue ?
The one where you had to physically be there and stand in line for hours, or the one where there was no shipping option ?

IMHO this program is much ado about nothing. No need for a program, mailing lists, and other complications. Just post and sell recon tools in whatever order they become available just like everybody else is doing. E-bay, if you are lazy. Unless the purpose here is to stir up customer base, and not to actually offload used stuff.

SysLite for $131.75.
Or get it at Amazon for $125 brand new. 

I wonder if it will outlast all of the previous offerings.

SysLite for $131.75.
Or get it at Amazon for $125 brand new. 

I wonder if it will outlast all of the previous offerings.

The Amazon @$125 is the original version.

Festool must be offering the $198 KAL ll as a refurb for $131 but you'd never know it from the email or buy page.