Author Topic: FestoolRecon.com coming VERY soon (US)  (Read 21497 times)

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Offline TylerC

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #90 on: October 02, 2017, 08:13 PM »
@Wooden Skye - The email that you have associated with your FOG account is not on the recon list. If you signed up with a different email address, send me a message, and I'll check for you. Otherwise, you might want to sign up again. Shoot me a message afterward if you want me to check again.

Offline Michael Kellough

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #91 on: October 02, 2017, 08:17 PM »
@Cheese Interesting. Yes, please forward them to me. I received mine at 2:09.
FWIW as another data point, I received the Domino email at 12:20 eastern and the C18 email at 2:09 eastern, too.

Ha! My C18 announcement arrived at 2:08!

Offline SRSemenza

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #92 on: October 02, 2017, 08:17 PM »
This is a crappy way to handle the reconditioned tools that is sure to disappoint most. The desk jockey's/retired folks have the upper hand on those of us who work and can't check their email continuously. Festool's call on how to get rid of the merchandise, but way to complicated. Same mess as the last sale except a different method for getting there. For the record I have no interest in the sale other than reading about the complaints and those sharpshooting the how's and why's.

I don't really don't see what's complicated about it.

These tools are going to go really fast no matter how it is set up. So anyone interested will need  to be ready.

Since today is the first one, it is quite possible that any wrinkles will get ironed out. As opposed to other recon sales that were one shot affairs.

Seth

Offline jimbo51

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #93 on: October 02, 2017, 08:39 PM »
Festool could make the announcements everyday at 11:00 pm Eastern time. That way more people would have a chance to see the notice. Then the people with the fastest reflexes could make a purchase.

Offline Wooden Skye

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #94 on: October 02, 2017, 08:42 PM »
@Wooden Skye - The email that you have associated with your FOG account is not on the recon list. If you signed up with a different email address, send me a message, and I'll check for you. Otherwise, you might want to sign up again. Shoot me a message afterward if you want me to check again.

@TylerC that's alright, I'm not buying anything, so I never signed up, I thought you would be notified if you has an address on file will Festool USA.  Guess I didn't read the original announcement closely enough.
Bryan

TS 55, (2) 1400 Guide Rails, 1900 Guide Rail, MFT/3, Domino DF 500, 2 domino systainers, ETS 150/3, RO 90, CT 26, (2) OF1400, RO 150. RTS 400, LR 32 set, PS300 jigsaw, 3 abrasive systainers, (2) sys toolbox, (2) sys mini, clamps and other accesories

Offline ben_r_

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #95 on: October 02, 2017, 08:47 PM »
So was that it? Just the two tools today?
If at first you don't succeed, redefine success!

Offline Peter Halle

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #96 on: October 02, 2017, 08:51 PM »
Yep.  Two different items with limited quantities of each.
Disclaimer:  I have been involved with the development of some TSO Products.  I have offered thoughts and ideas freely.  I am not paid but I may receive products during the development process or afterwards.

Offline neilc

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #97 on: October 02, 2017, 08:56 PM »
For those asking about state taxes...

I believe tax nexus in a state applies if you have an employee (even an individual territory rep calling on dealers) in that state.  Certainly a distribution, manufacturing, design, customer service or other facility would also apply.


Offline Brandon

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #98 on: October 02, 2017, 09:27 PM »
Another Festool blunder in my opinion. This is just silly the way they put this together. Having to sit by your email hoping a tool you want comes up then purchasing within 15 minutes before it sells out. Just dumb. I’ve had enough, Festool has become a joke.


Online Cheese

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #99 on: October 02, 2017, 09:34 PM »
FWIW as another data point, I received the Domino email at 12:20 eastern and the C18 email at 2:09 eastern, too.

Thanks for the heads up...I received my Domino notice at 11:20, a full hour before you, yet I received my C 18 notice at 2:30, 21 minutes after you and a long time after the gear was sold and the both of us were thus unable to bid.  [eek]

WTH... I’m totally confused. 


So, receiving my Domino notice an hour before yours, I’d be able to purchase the entire store before you got your first bid in. What am I not understanding here?
So much for the level playing field. I actually had a better shot at the old way of doing business.
« Last Edit: October 02, 2017, 09:37 PM by Cheese »

Offline #Tee

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #100 on: October 02, 2017, 09:55 PM »
lol what a joke, after the email (30mins later) i checked both c18 and df500 already gone. useless.
When youre feeling depressed just treat yourself to a systainer even if its a mini systainer its ok.

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Online Cheese

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #101 on: October 02, 2017, 09:57 PM »
Seriously, unless the goofyness with this sale is eliminated, I’d say just donate the equipment to Habitat for humanity, take the corporate tax deduction and be done with it.

This thing is starting to remind me of the Pro 5 & Kapex debacle. And then they wonder why we’re cynical...and the beat goes on...and the beat goes on...but nothing changes.

Offline six-point socket II

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #102 on: October 02, 2017, 10:00 PM »
FWIW as another data point, I received the Domino email at 12:20 eastern and the C18 email at 2:09 eastern, too.

Thanks for the heads up...I received my Domino notice at 11:20, a full hour before you, yet I received my C 18 notice at 2:30, 21 minutes after you and a long time after the gear was sold and the both of us were thus unable to bid.  [eek]

WTH... I’m totally confused. 


So, receiving my Domino notice an hour before yours, I’d be able to purchase the entire store before you got your first bid in. What am I not understanding here?
So much for the level playing field. I actually had a better shot at the old way of doing business.

Hi,

someone with more knowledge about network infrastructure please correct me if I'm wrong, but my guess is the answer could be as simple as server queues.

Kind regards,
Oliver

Offline TylerC

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #103 on: October 02, 2017, 10:09 PM »

Thanks for the heads up...I received my Domino notice at 11:20, a full hour before you ... [eek]


You might want to double check that. The Domino email was sent at 12:19 p.m. ET.

Offline TylerC

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #104 on: October 02, 2017, 10:12 PM »
If you missed out on today's recon sales, you'll have plenty more opportunities. Today was just the first of many. We're starting small to be sure that we can manage fulfillment properly and get this off the ground well. Lots more recon tools to come!

Online Cheese

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #105 on: October 02, 2017, 10:33 PM »
You might want to double check that. The Domino email was sent at 12:19 p.m. ET.

Hey Tyler...I did check it, this is a screenshot of my computer.
« Last Edit: October 03, 2017, 09:34 AM by Cheese »

Offline TylerC

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #106 on: October 02, 2017, 10:52 PM »
@bnaboatbuilder Good data! Both of yours arrived within a minute of when they were sent. I agree that Gmail usually seems to be very fast.

@Cheese I don't know what to tell you on the 11:20 am thing. I assume that you actually received it at 12:20 p.m. and there's a glitch in your timestamp or something in your time zone settings. That or your Delorean got up to 88 mph. :)

Online Cheese

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #107 on: October 02, 2017, 11:02 PM »
I assume that you actually received it at 12:20 p.m. and there's a glitch in your timestamp or something in your time zone settings. That or your Delorean got up to 88 mph. :)

I’m impressed that you’re familiar with Delorean. That’s bonus points in my book for you. I always hated those darn things... they gave stainless steel a bad name because they turned green.

Now about tomorrow...I just want a DF 700.  [big grin] [big grin]
« Last Edit: October 02, 2017, 11:31 PM by Cheese »

Offline beewerks

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #108 on: October 03, 2017, 12:11 AM »
In my opinion Festool is doing a pretty normal way of smoothly selling inventory.  Amazon does the same thing with their Lightening Deals, where if the product is desirable it will sell out in minutes.  It's a be there or be square type of sales method and it works.

Now as far as pricing I haven't been impressed, but my lack of funding isn't Festool's fault.  [wink]

Offline Getmaverick

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #109 on: October 03, 2017, 08:22 AM »
Just to clarify, these tools only come with a 1 year warranty right?

Offline TylerC

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #110 on: October 03, 2017, 08:36 AM »
Just to clarify, these tools only come with a 1 year warranty right?

This is correct.

Offline Bob Marino

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #111 on: October 03, 2017, 09:27 AM »
I look at it per my prior comment, i.e. they have a business issue (how to handle the disposal of returned tools) to resolve in the most cost effective & expeditious manor. My hunch is that the magnitude of this issue has grown as they have expanded sales and continue to offer the 30-day return policy. The old process of annual sales thru the dealers has become unmanageable. I recall the stampede the past few years where Bob, Tom (RIP) and others were sitting up all night dealing with a flood of email orders and manually processing them, silly given the state of technology. If anything I would ask why they didn't get this dealt with years sooner.

Anyway, I agree with Seth. Simple, easy and fair (our Canadian brethren aside). Participate or not as you see fit.

   RMW


 There never was and probably will never be a perfect way to have a Festool reconditioned tool sale. There are relatively few tools and lots of customers competing for that same product, all in a very, very short time period - so there will of course be winners and losers, no way around that.
 But as Rich mentioned, the older dealer based model was not a good solution for all reasons stated - and I was in the thick of each and every one of them. The proof of that was while Festool has several hundred dealers, I'm betting less than a few dozen -
 if that many, participated. The time commitment and frustration were simply not worth it for the vast majority of dealers.

 The older model REQUIRED that a dealer be in front of his computer to check status and place the order right then and there. Literally the moment a new tool going on recon sale was announced, your phone was overloaded with mucho calls at that instant. Calls would come in from dawn until midnight, weekends included. Take a customer's order while outside or having dinner and place it later? Nope, by the time you entered it (in later recon sales - you had 30 minutes) you lose your place and chances were high that the tool was sold.
 Festool will work out the bugs in this sale and while not perfect is way better, fairer and more efficient than in previous years.
 
Festool  Dealer since 2002; user well before that!
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Offline JimH2

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #112 on: October 03, 2017, 09:42 AM »
This looks to be a bigger headache than prior years sale. Just put them all on eBay, announce the time the auctions will start (have the all start at the same time) and let the bidding begin. No emails to send and no sour grapes as everyone knows the start time up front.

Offline Potts17

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #113 on: October 03, 2017, 09:52 AM »
There are a lot of negative comments on this thread (and on FOG lately as a whole) about the Recon sale. While everyone may not feel it's fair, this is Festool's decision on how they want to sell their excess used/refurbished tools. If you don't like how they are doing it, that's fine you don't have to buy, you don't have to request to get the emails, you don't have to come to this site. While I haven't posted much, I'm on this site almost daily hoping for good content, hoping for someone's incredible build pics, hoping to pick up some tips from someone. Unfortunately lately everyone is just complaining about everything, it doesn't help a website that is trying to provide a helpful forum to Festool owners and possibly new Festool buyers. No tool is perfect, no car is perfect, no house is perfect and no person is perfect. You can always find something wrong with everything in the world, hopefully we can all just decide for future not to focus so much on the bad or frustrating, but on the good and helpful things. Constructive criticism is good, but lately it just seems to have gone way too far into almost bashing the product daily. Just my thoughts. If I get the chance to buy a tool I want/need on the Recon sale I will, if they are gone, good for the ones who got them!

Offline SRSemenza

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #114 on: October 03, 2017, 10:12 AM »
If the sale model is given more than one day to become perfect .............  I think that there could be change and tweaks and wrinkles can be worked out.
-------------------------------------------------------------------------------------------------------------------------------
Put them on Ebay seems simple on the surface but if you don't think there will be issues with that you are dreaming. I have used Ebay a lot both buying and selling and have for many years. It works well for me, but that doesn't mean if Festool sold that way it would be any better than what they are currently doing. It would simply be a different variety of issues. There will be people who bring up a variety of problems with it just like the current method. EX- Off the top of my head, in relation to "fairness" ........... what about people that "don't like Ebay".

At least with the current model Festool could make direct changes and improve it.

Seth
« Last Edit: October 03, 2017, 10:28 AM by SRSemenza »

Offline RJNeal

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #115 on: October 03, 2017, 10:24 AM »
I agree with Potts 17.
I haven't even registered for the sale and probably won't. I'm good on tools and need the money elsewhere currently.
As what Pott said about the negative comment they get old.
And yes tools break down just like vehicles. I pretty much seen all makes of cars/ truck needed repairs.
It's Festool's sale they can run it THEIR way. They're the ones entitled make the happen.
Rick


 
Have you walked your saw today?

Offline Goz

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #116 on: October 03, 2017, 11:53 AM »
Carvex PSB 420 EBQ jigsaw is live for $279.

Offline Getmaverick

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #117 on: October 03, 2017, 11:55 AM »
Just to clarify, these tools only come with a 1 year warranty right?

This is correct.

25% discount and loose 2 years worth of warranty.....I'll pass.

Offline Goz

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #118 on: October 03, 2017, 12:03 PM »
Aaaand it's gone already. Yeesh, these are going fast!

Online Cheese

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Re: FestoolRecon.com coming VERY soon (US)
« Reply #119 on: October 03, 2017, 12:12 PM »
Well that’s nice...I didn’t receive a notification for this item either.