Author Topic: Important Announcement  (Read 6255 times)

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Offline Bob Marino

  • Festool Dealer
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    • bobmarinosbesttools.com
Important Announcement
« on: February 04, 2019, 04:33 PM »
 
 To all my most valued customers and friends,

 I'm writing this letter to announce my retirement as a Festool dealer, effective next Monday February 11. It has truly been a pleasure dealing and speaking with each and every one of you for the last so many years. Simple words cannot express the deep gratitude I owe to all of you. But it's time to "pass that baton" onto another longstanding and highly respected Festool dealer - Beaver Industrial Supply (BIS).

 I can promise you that if you have been satisfied with the service that I have provided you, you will receive that same or better, service from BIS. You can reach them through their websites www.festools-online.com or www.beavertools.com or by phone at that familiar number 866-FESTOOL.

 Beaver Industrial Supply is centrally located in St. Louis, MO. They have a huge inventory, both wide and deep, for all Festool products, so it's rare day when an item is on back order. I've met the staff - they are friendly, Festool factory trained and helpful, and by the way, the owner, John has been selling Festool tools for as long as I have!

 Beaver also offers Free (no minimum) Same Day shipping and either a Free Festool T-Shirt or Festool Cap with each tool ordered!

All orders placed on or before February 10, will be shipped from my Tennessee warehouse, back orders will be dropped shipped to you by Festool. I will around and easily contacted by phone or email. No worries there.

 So again, thank you all your support throughout the years.

 https://www.bobmarinosbesttools.com/important_announcement/a/222/

 Best Regards,

Bob
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline rvieceli

  • Posts: 902
Re: Important Announcement
« Reply #1 on: February 04, 2019, 04:36 PM »
Bob- Congratulations on your retirement. Best of luck to you in your future endeavors.

Ron


Offline Bob Marino

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Re: Important Announcement
« Reply #2 on: February 04, 2019, 04:37 PM »
Bob- Congratulations on your retirement. Best of luck to you in your future endeavors.

Ron

 Thanks Ron!
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline fn

  • Posts: 4
Re: Important Announcement
« Reply #3 on: February 04, 2019, 04:37 PM »
Best wishes from a very satisfied customer.

Offline Bob Marino

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    • bobmarinosbesttools.com
Re: Important Announcement
« Reply #4 on: February 04, 2019, 04:38 PM »
Best wishes from a very satisfied customer.


 Thank you!
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Gerald_D

  • Posts: 315
Re: Important Announcement
« Reply #5 on: February 04, 2019, 04:42 PM »
Bob,
Thanks for being a great supplier and for answering my Festool questions!  Best Wishes to you!

Regards,
Gerald
Gerald
I have Festools- Big and Small and a few other tools

Offline waho6o9

  • Posts: 1418
    • Garage Door Handyman.com
Re: Important Announcement
« Reply #6 on: February 04, 2019, 05:02 PM »
May you have good fortune going forward and thanks for putting your customer's needs first.

Waho
All the Best

Offline Shane Holland

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    • The Tool Nut's Festool Store
Re: Important Announcement
« Reply #7 on: February 04, 2019, 05:02 PM »
I've known Bob now for almost 15 years, as a friendly competitor, a partner of Festool when I worked there, but mostly as a personal friend. Bob has had an immeasurable impact on the success of Festool in the USA as one of its earliest dealers. He's been a great contributor here on the forum and formed his own cult following and earned the moniker of "Uncle Bob".

Sorry to see you step away from Festool, Bob. Best wishes for you as you move on to new things. You'll be equally as great at whatever you do next, no doubt.  [not worthy]

Your buddy,
Shane
Buy Festool Online" class="bbc_img
Fast, Free Shipping - Festool Trained Experts - Unparalleled Customer Service
Toolnut.com and FestoolProducts.com
877-866-5688

Offline jimbo51

  • Posts: 447
Re: Important Announcement
« Reply #8 on: February 04, 2019, 05:07 PM »
Best wishes to you in retirement, Bob.

Will you eventually retire your website also or will your name be everlasting like Colonel Sanders?

I actually asked a similar question to Paul Prudhomme about 25 years ago and at that time he intended that his likeness be removed from his products after his death. A Google search indicates that he must have changed his mind.

Offline Cort

  • Posts: 120
Re: Important Announcement
« Reply #9 on: February 04, 2019, 05:10 PM »
Thank you.

Offline Runhard

  • Posts: 805
Re: Important Announcement
« Reply #10 on: February 04, 2019, 05:16 PM »
Congratulations, Bob!

I’ve enjoyed spending my money with you over the years! I hope you will still be active on the FOG and that you have a wonderful retirement!!

Daniel
Daniel

Offline Jim Metzger

  • Posts: 64
Re: Important Announcement
« Reply #11 on: February 04, 2019, 05:19 PM »
Bought my first C-12 many years ago and last C22 wet container(last week)with many other purchases in between from Bob, a class act and a stellar example of how to run a business and provide great customer service. Thanks Bob. Enjoy your retirement, you deserve it.


Jim

Offline Bob Marino

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Re: Important Announcement
« Reply #12 on: February 04, 2019, 05:20 PM »
Bob,
Thanks for being a great supplier and for answering my Festool questions!  Best Wishes to you!

Regards,
Gerald
 

 Thanks Gerald for those kind words. I appreciate it.
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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    • bobmarinosbesttools.com
Re: Important Announcement
« Reply #13 on: February 04, 2019, 05:21 PM »
May you have good fortune going forward and thanks for putting your customer's needs first.

Waho
All the Best
  Thanks!!!
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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    • bobmarinosbesttools.com
Re: Important Announcement
« Reply #14 on: February 04, 2019, 05:23 PM »
I've known Bob now for almost 15 years, as a friendly competitor, a partner of Festool when I worked there, but mostly as a personal friend. Bob has had an immeasurable impact on the success of Festool in the USA as one of its earliest dealers. He's been a great contributor here on the forum and formed his own cult following and earned the moniker of "Uncle Bob".

Sorry to see you step away from Festool, Bob. Best wishes for you as you move on to new things. You'll be equally as great at whatever you do next, no doubt.  [not worthy]

Your buddy,
Shane

   Shane,


Thanks for the nice words. Yes buddies we are and will always be. If in the NE NJ area lemme know and we can grab a bite/brew.
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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    • bobmarinosbesttools.com
Re: Important Announcement
« Reply #15 on: February 04, 2019, 05:26 PM »
Best wishes to you in retirement, Bob.

Will you eventually retire your website also or will your name be everlasting like Colonel Sanders?

I actually asked a similar question to Paul Prudhomme about 25 years ago and at that time he intended that his likeness be removed from his products after his death. A Google search indicates that he must have changed his mind.

 Thank you.  All the bob marino best tools URLS will be going to Beaver Industrial Supply in another week or so. But I'll still be around....
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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Re: Important Announcement
« Reply #16 on: February 04, 2019, 05:27 PM »
Congratulations, Bob!

I’ve enjoyed spending my money with you over the years! I hope you will still be active on the FOG and that you have a wonderful retirement!!

Daniel

 Hey Danny. Welcome, yep, I''ll still be around here...... and there.
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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Re: Important Announcement
« Reply #17 on: February 04, 2019, 05:29 PM »
Bought my first C-12 many years ago and last C22 wet container(last week)with many other purchases in between from Bob, a class act and a stellar example of how to run a business and provide great customer service. Thanks Bob. Enjoy your retirement, you deserve it.


Jim

 Thank you Jim for those very kind words. I really do men it that it has been a pleasure dealing with my so many customers through the years!
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline vkumar

  • Posts: 372
Re: Important Announcement
« Reply #18 on: February 04, 2019, 05:30 PM »
Thank you Bob from a very loyal customer.  I have purchased many items from you and you have always come through with your instant availability and support.  You will be a tough act to follow.
Best of wishes in your retirement.

Vijay Kumar
Vijay Kumar

Offline batmanrobin

  • Posts: 104
Re: Important Announcement
« Reply #19 on: February 04, 2019, 05:39 PM »
I havnt been on FOG for awhile but just got email that you are retiring Bob!  I wish you the best and want to Thank you for the great service you’ve provided.
I’ve just retired myself and it’s pretty awesome. Enjoy your time with family and hope to see you in Lebanon soon.

Offline Bob Marino

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    • bobmarinosbesttools.com
Re: Important Announcement
« Reply #20 on: February 04, 2019, 05:42 PM »
Thank you Bob from a very loyal customer.  I have purchased many items from you and you have always come through with your instant availability and support.  You will be a tough act to follow.
Best of wishes in your retirement.

Vijay Kumar
 

 Thanks Vijay!
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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Re: Important Announcement
« Reply #21 on: February 04, 2019, 05:43 PM »
I havnt been on FOG for awhile but just got email that you are retiring Bob!  I wish you the best and want to Thank you for the great service you’ve provided.
I’ve just retired myself and it’s pretty awesome. Enjoy your time with family and hope to see you in Lebanon soon.


 Thanks and maybe one day I'll get to Lebanon at Connect.
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline BarneyD

  • Posts: 64
Re: Important Announcement
« Reply #22 on: February 04, 2019, 05:47 PM »
I just placed an order this morning. When I got the important announcement I was worried my credit card got declined or something. So sorry to see you go Bob. You've always been a real gentleman. And the lads in your shipping department set the Gold Standard for packaging. Best of luck to you in the future.

Barney
Barney

Offline justaguy

  • Posts: 197
Re: Important Announcement
« Reply #23 on: February 04, 2019, 05:50 PM »
Bob,

Congratulations on your retirement. It has always been a pleasure to do business with you. You always made sure the outcome of transaction was perfect.

Thank You !

Offline Bob Marino

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Re: Important Announcement
« Reply #24 on: February 04, 2019, 05:58 PM »
Bob,

Congratulations on your retirement. It has always been a pleasure to do business with you. You always made sure the outcome of transaction was perfect.

Thank You !

 Welcome _ I tried to at least!
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline live4ever

  • Posts: 797
Re: Important Announcement
« Reply #25 on: February 04, 2019, 06:11 PM »
Congrats Bob!  Wishing you all the best in your future endeavors.  Thanks for all of your contributions to the community (and for selling me some gear a while back)!
Current systainer to productivity ratio:  very high

Offline Christopher Fitch

  • Posts: 75
Re: Important Announcement
« Reply #26 on: February 04, 2019, 06:35 PM »
Sorry to see you go and Best Wishes!

Offline JD2720

  • Posts: 1060
Re: Important Announcement
« Reply #27 on: February 04, 2019, 06:35 PM »
Enjoy retirement Bob.

You got me started down the Festool road in October of 2007.

Thank you.

Chris

Offline Bob Marino

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Re: Important Announcement
« Reply #28 on: February 04, 2019, 07:08 PM »
I just placed an order this morning. When I got the important announcement I was worried my credit card got declined or something. So sorry to see you go Bob. You've always been a real gentleman. And the lads in your shipping department set the Gold Standard for packaging. Best of luck to you in the future.

Barney

 Thanks Barney. No worries about your order - its shipping tonight. I'd recommend my fulfillment center to anyone wishing the best in the business.
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be

Offline Bob Marino

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Re: Important Announcement
« Reply #29 on: February 04, 2019, 07:09 PM »
Congrats Bob!  Wishing you all the best in your future endeavors.  Thanks for all of your contributions to the community (and for selling me some gear a while back)!


 Thanks again.
Festool  Dealer since 2002; user well before that!
            http://bobmarinosbesttools.com
                   Service As It Should Be