Author Topic: Important Announcement  (Read 8512 times)

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Offline Bob Marino

  • Posts: 3180
Important Announcement
« on: February 04, 2019, 04:33 PM »
 
 To all my most valued customers and friends,

 I'm writing this letter to announce my retirement as a Festool dealer, effective next Monday February 11. It has truly been a pleasure dealing and speaking with each and every one of you for the last so many years. Simple words cannot express the deep gratitude I owe to all of you. But it's time to "pass that baton" onto another longstanding and highly respected Festool dealer - Beaver Industrial Supply (BIS).

 I can promise you that if you have been satisfied with the service that I have provided you, you will receive that same or better, service from BIS. You can reach them through their websites www.festools-online.com or www.beavertools.com or by phone at that familiar number 866-FESTOOL.

 Beaver Industrial Supply is centrally located in St. Louis, MO. They have a huge inventory, both wide and deep, for all Festool products, so it's rare day when an item is on back order. I've met the staff - they are friendly, Festool factory trained and helpful, and by the way, the owner, John has been selling Festool tools for as long as I have!

 Beaver also offers Free (no minimum) Same Day shipping and either a Free Festool T-Shirt or Festool Cap with each tool ordered!

All orders placed on or before February 10, will be shipped from my Tennessee warehouse, back orders will be dropped shipped to you by Festool. I will around and easily contacted by phone or email. No worries there.

 So again, thank you all your support throughout the years.

 https://www.bobmarinosbesttools.com/important_announcement/a/222/

 Best Regards,

Bob
Former Festool  Dealer since 2002; user well before that!

Offline rvieceli

  • Posts: 986
Re: Important Announcement
« Reply #1 on: February 04, 2019, 04:36 PM »
Bob- Congratulations on your retirement. Best of luck to you in your future endeavors.

Ron


Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #2 on: February 04, 2019, 04:37 PM »
Bob- Congratulations on your retirement. Best of luck to you in your future endeavors.

Ron

 Thanks Ron!
Former Festool  Dealer since 2002; user well before that!

Offline fn

  • Posts: 4
Re: Important Announcement
« Reply #3 on: February 04, 2019, 04:37 PM »
Best wishes from a very satisfied customer.

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #4 on: February 04, 2019, 04:38 PM »
Best wishes from a very satisfied customer.


 Thank you!
Former Festool  Dealer since 2002; user well before that!

Offline Gerald_D

  • Posts: 321
Re: Important Announcement
« Reply #5 on: February 04, 2019, 04:42 PM »
Bob,
Thanks for being a great supplier and for answering my Festool questions!  Best Wishes to you!

Regards,
Gerald
Gerald
I have Festools- Big and Small and a few other tools

Offline waho6o9

  • Posts: 1445
    • Garage Door Handyman.com
Re: Important Announcement
« Reply #6 on: February 04, 2019, 05:02 PM »
May you have good fortune going forward and thanks for putting your customer's needs first.

Waho
All the Best

Offline Shane Holland

  • Festool Dealer
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  • Posts: 10603
    • The Tool Nut's Festool Store
Re: Important Announcement
« Reply #7 on: February 04, 2019, 05:02 PM »
I've known Bob now for almost 15 years, as a friendly competitor, a partner of Festool when I worked there, but mostly as a personal friend. Bob has had an immeasurable impact on the success of Festool in the USA as one of its earliest dealers. He's been a great contributor here on the forum and formed his own cult following and earned the moniker of "Uncle Bob".

Sorry to see you step away from Festool, Bob. Best wishes for you as you move on to new things. You'll be equally as great at whatever you do next, no doubt.  [not worthy]

Your buddy,
Shane
Buy Festool Online" class="bbc_img
Fast, Free Shipping - Festool Trained Experts - Unparalleled Customer Service
Toolnut.com and FestoolProducts.com
877-866-5688

Offline jimbo51

  • Posts: 459
Re: Important Announcement
« Reply #8 on: February 04, 2019, 05:07 PM »
Best wishes to you in retirement, Bob.

Will you eventually retire your website also or will your name be everlasting like Colonel Sanders?

I actually asked a similar question to Paul Prudhomme about 25 years ago and at that time he intended that his likeness be removed from his products after his death. A Google search indicates that he must have changed his mind.

Offline Cort

  • Posts: 121
Re: Important Announcement
« Reply #9 on: February 04, 2019, 05:10 PM »
Thank you.

Offline Runhard

  • Posts: 814
Re: Important Announcement
« Reply #10 on: February 04, 2019, 05:16 PM »
Congratulations, Bob!

I’ve enjoyed spending my money with you over the years! I hope you will still be active on the FOG and that you have a wonderful retirement!!

Daniel
Daniel

Offline Jim Metzger

  • Posts: 65
Re: Important Announcement
« Reply #11 on: February 04, 2019, 05:19 PM »
Bought my first C-12 many years ago and last C22 wet container(last week)with many other purchases in between from Bob, a class act and a stellar example of how to run a business and provide great customer service. Thanks Bob. Enjoy your retirement, you deserve it.


Jim

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #12 on: February 04, 2019, 05:20 PM »
Bob,
Thanks for being a great supplier and for answering my Festool questions!  Best Wishes to you!

Regards,
Gerald
 

 Thanks Gerald for those kind words. I appreciate it.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #13 on: February 04, 2019, 05:21 PM »
May you have good fortune going forward and thanks for putting your customer's needs first.

Waho
All the Best
  Thanks!!!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #14 on: February 04, 2019, 05:23 PM »
I've known Bob now for almost 15 years, as a friendly competitor, a partner of Festool when I worked there, but mostly as a personal friend. Bob has had an immeasurable impact on the success of Festool in the USA as one of its earliest dealers. He's been a great contributor here on the forum and formed his own cult following and earned the moniker of "Uncle Bob".

Sorry to see you step away from Festool, Bob. Best wishes for you as you move on to new things. You'll be equally as great at whatever you do next, no doubt.  [not worthy]

Your buddy,
Shane

   Shane,


Thanks for the nice words. Yes buddies we are and will always be. If in the NE NJ area lemme know and we can grab a bite/brew.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #15 on: February 04, 2019, 05:26 PM »
Best wishes to you in retirement, Bob.

Will you eventually retire your website also or will your name be everlasting like Colonel Sanders?

I actually asked a similar question to Paul Prudhomme about 25 years ago and at that time he intended that his likeness be removed from his products after his death. A Google search indicates that he must have changed his mind.

 Thank you.  All the bob marino best tools URLS will be going to Beaver Industrial Supply in another week or so. But I'll still be around....
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #16 on: February 04, 2019, 05:27 PM »
Congratulations, Bob!

I’ve enjoyed spending my money with you over the years! I hope you will still be active on the FOG and that you have a wonderful retirement!!

Daniel

 Hey Danny. Welcome, yep, I''ll still be around here...... and there.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #17 on: February 04, 2019, 05:29 PM »
Bought my first C-12 many years ago and last C22 wet container(last week)with many other purchases in between from Bob, a class act and a stellar example of how to run a business and provide great customer service. Thanks Bob. Enjoy your retirement, you deserve it.


Jim

 Thank you Jim for those very kind words. I really do men it that it has been a pleasure dealing with my so many customers through the years!
Former Festool  Dealer since 2002; user well before that!

Offline vkumar

  • Posts: 381
Re: Important Announcement
« Reply #18 on: February 04, 2019, 05:30 PM »
Thank you Bob from a very loyal customer.  I have purchased many items from you and you have always come through with your instant availability and support.  You will be a tough act to follow.
Best of wishes in your retirement.

Vijay Kumar
Vijay Kumar

Offline batmanrobin

  • Posts: 104
Re: Important Announcement
« Reply #19 on: February 04, 2019, 05:39 PM »
I havnt been on FOG for awhile but just got email that you are retiring Bob!  I wish you the best and want to Thank you for the great service you’ve provided.
I’ve just retired myself and it’s pretty awesome. Enjoy your time with family and hope to see you in Lebanon soon.

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #20 on: February 04, 2019, 05:42 PM »
Thank you Bob from a very loyal customer.  I have purchased many items from you and you have always come through with your instant availability and support.  You will be a tough act to follow.
Best of wishes in your retirement.

Vijay Kumar
 

 Thanks Vijay!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #21 on: February 04, 2019, 05:43 PM »
I havnt been on FOG for awhile but just got email that you are retiring Bob!  I wish you the best and want to Thank you for the great service you’ve provided.
I’ve just retired myself and it’s pretty awesome. Enjoy your time with family and hope to see you in Lebanon soon.


 Thanks and maybe one day I'll get to Lebanon at Connect.
Former Festool  Dealer since 2002; user well before that!

Offline BarneyD

  • Posts: 73
Re: Important Announcement
« Reply #22 on: February 04, 2019, 05:47 PM »
I just placed an order this morning. When I got the important announcement I was worried my credit card got declined or something. So sorry to see you go Bob. You've always been a real gentleman. And the lads in your shipping department set the Gold Standard for packaging. Best of luck to you in the future.

Barney
Barney

Offline justaguy

  • Posts: 200
Re: Important Announcement
« Reply #23 on: February 04, 2019, 05:50 PM »
Bob,

Congratulations on your retirement. It has always been a pleasure to do business with you. You always made sure the outcome of transaction was perfect.

Thank You !

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #24 on: February 04, 2019, 05:58 PM »
Bob,

Congratulations on your retirement. It has always been a pleasure to do business with you. You always made sure the outcome of transaction was perfect.

Thank You !

 Welcome _ I tried to at least!
Former Festool  Dealer since 2002; user well before that!

Offline live4ever

  • Posts: 804
Re: Important Announcement
« Reply #25 on: February 04, 2019, 06:11 PM »
Congrats Bob!  Wishing you all the best in your future endeavors.  Thanks for all of your contributions to the community (and for selling me some gear a while back)!
Current systainer to productivity ratio:  very high

Offline Christopher Fitch

  • Posts: 75
Re: Important Announcement
« Reply #26 on: February 04, 2019, 06:35 PM »
Sorry to see you go and Best Wishes!

Offline JD2720

  • Posts: 1083
Re: Important Announcement
« Reply #27 on: February 04, 2019, 06:35 PM »
Enjoy retirement Bob.

You got me started down the Festool road in October of 2007.

Thank you.

Chris

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #28 on: February 04, 2019, 07:08 PM »
I just placed an order this morning. When I got the important announcement I was worried my credit card got declined or something. So sorry to see you go Bob. You've always been a real gentleman. And the lads in your shipping department set the Gold Standard for packaging. Best of luck to you in the future.

Barney

 Thanks Barney. No worries about your order - its shipping tonight. I'd recommend my fulfillment center to anyone wishing the best in the business.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #29 on: February 04, 2019, 07:09 PM »
Congrats Bob!  Wishing you all the best in your future endeavors.  Thanks for all of your contributions to the community (and for selling me some gear a while back)!


 Thanks again.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #30 on: February 04, 2019, 07:11 PM »
Sorry to see you go and Best Wishes!
 
 Thanks Chris and to be honest -it's kind of bitter sweet not having that customer contact but like I mentioned I'll still be around - I'm going to still be selling the QWAS products.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #31 on: February 04, 2019, 07:12 PM »
Enjoy retirement Bob.

You got me started down the Festool road in October of 2007.

Thank you.

Chris

 Chris - that's a loooooooooong time on that road and hope you enjoyed the ride.
Former Festool  Dealer since 2002; user well before that!

Offline Peter Halle

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  • Posts: 11904
Re: Important Announcement
« Reply #32 on: February 04, 2019, 07:18 PM »
@Bob Marino 

My heartfelt best wishes for you after stepping away.  Over the past 12 years you have been a dealer to me, a counselor, and a friend in addition to what you have brought to the FOG.

From the first time I contacted you (following advice given here) you always took the customer first approach that I learned when I first got into retailing.  You never pressured, you spent far too much time explaining things to a Festool junkie, and you didn't care about the time of day.

When I was ill you were there for me.

You are a class act and will always be!

(And you rock that plaid coat!)

Peter

Offline TSO Products

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    • TSO Products
Re: Important Announcement
« Reply #33 on: February 04, 2019, 07:49 PM »
as they say in Minnesota: "Holy Moly!"  - what a hard act to follow for those guys in St. Louis. You set the bar kind of high for them, didn't you?

Bob, the respect of your peers and customers in this business was earned the old fashioned way: sustained dedicated hard work!

Our very best wishes and a special thank you for being our first TSO dealer in the USA.

Hans, Eric and Tamara
TSOproducts.com

Home of the GRS-16 and GRS-16 PE  plus TPG Parallel Guide -  the MTR-18 Triangle - TDS-10 Dog Stop and GRC-12 Guide Rail Connector; Work Holding solutions plus AXMINSTER UJK in the USA

Offline jobsworth

  • Posts: 5665
  • Festool Baby.....
Re: Important Announcement
« Reply #34 on: February 04, 2019, 07:59 PM »
Wow Bob, I must say I was shocked when I recieved your email. Youve been a very good dealer and friend. Ill miss our conversations. I wish you the best in your retirement. Now youll be able to take the vacations to the places youve wanted to go.

But be aware, Ive been retired for about a year half and Im busier now then i was when I was working making up for all the things I couldnt get done when I was working.

If by chance ya ever make it out west to SoCal plz let me know, I would be great seeing an chatting with you again.

Offline RL

  • Posts: 3040
Re: Important Announcement
« Reply #35 on: February 04, 2019, 08:39 PM »
Good luck with the future Bob! And thank you for the outstanding service over all the years. You and Tom Bellemare were the best dealers one could have hoped for as I built up my workshop over the years.

All the best,
Richard.

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #36 on: February 04, 2019, 09:24 PM »
@Bob Marino 

My heartfelt best wishes for you after stepping away.  Over the past 12 years you have been a dealer to me, a counselor, and a friend in addition to what you have brought to the FOG.

From the first time I contacted you (following advice given here) you always took the customer first approach that I learned when I first got into retailing.  You never pressured, you spent far too much time explaining things to a Festool junkie, and you didn't care about the time of day.

When I was ill you were there for me.

You are a class act and will always be!

(And you rock that plaid coat!)

Peter

 Pete, what can I say? I'm humbled and thankful for your friendship and kind words - and I still like that coat.

Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #37 on: February 04, 2019, 09:26 PM »
Wow Bob, I must say I was shocked when I recieved your email. Youve been a very good dealer and friend. Ill miss our conversations. I wish you the best in your retirement. Now youll be able to take the vacations to the places youve wanted to go.

But be aware, Ive been retired for about a year half and Im busier now then i was when I was working making up for all the things I couldnt get done when I was working.

If by chance ya ever make it out west to SoCal plz let me know, I would be great seeing an chatting with you again.

 Hey Ron. Thanks again and if I ever make it out west, I sure will give you a holler.

Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #38 on: February 04, 2019, 09:28 PM »
Good luck with the future Bob! And thank you for the outstanding service over all the years. You and Tom Bellemare were the best dealers one could have hoped for as I built up my workshop over the years.

All the best,
Richard.

 
Thanks Richard and Tom (RIP - dear friend) is still missed. He left us all way too soon.
Former Festool  Dealer since 2002; user well before that!

Online duburban

  • Posts: 1037
Re: Important Announcement
« Reply #39 on: February 04, 2019, 09:37 PM »
I called you once (at least) like a maniac during the dreaded Festool Recon by dealer days...

I asked for a T18 drill and an MFK700 both at the 30% discounts range. They had just posted it, I felt like I won a lottery or something.

You took the order and I crossed my fingers that'd I'd make it out alive in the stampede of Festool recon chaos.

Communicated with you through phone or email and got the bad news that I was too late...

THEN. My account got charged and both items were in the mail!

Thanks Bob!

Best to you and your next moves.

helper: i used a festool "circular saw" to do something simple and it made it really hard

me: exactly, it makes simple cuts complicated and complicated cuts simple

Offline Wooden Skye

  • Posts: 1151
  • My little girl was called home 12-28-15
Re: Important Announcement
« Reply #40 on: February 04, 2019, 09:59 PM »
Bob, thanks for the years of great service and best of luck in retirement.  It always amazed me how quick things arrived from your out of state DC, almost as quick as if I drove up the turnpike.
« Last Edit: February 05, 2019, 12:00 AM by Wooden Skye »
Bryan

TS 55, (2) 1400 Guide Rails, 1900 Guide Rail, MFT/3, Domino DF 500, 2 domino systainers, ETS 150/3, RO 90, CT 26, (2) OF1400, RO 150. RTS 400, LR 32 set, PS300 jigsaw, 3 abrasive systainers, (2) sys toolbox, (2) sys mini, clamps and other accesories

Offline Cheese

  • Posts: 5995
Re: Important Announcement
« Reply #41 on: February 04, 2019, 10:48 PM »
Bob...now that the rest of the members have worn your fingers down to the nubs from typing responses,  [smile]   I just want to thank you for the service you've provided over the years. Answering emails on Sunday during football season and answering the phone on Fridays after closing. Customer service just doesn't get better than that. Everything I received over the years was in one piece and damage free. And that's a heck of a lot of packages at 100%.  You deserve some time off...Enjoy...but work on your grilling.  [big grin]

Offline DeformedTree

  • Posts: 495
Re: Important Announcement
« Reply #42 on: February 04, 2019, 10:51 PM »
Well, that's disappointing (for me, I'm happy for you Bob).  When I started buying Festool Tools I purposefully order from multiple dealers (to spread the money around and try different ones). I've been very happy with your you, everything shows up in great shape and as planned. I've been very un-happy with a certain other very large dealer and won't use them again, and now I loose you. Grr.  It's amazing how when you find something you like, that's right when it goes away.

So any hobbies for retirement,  take up woodworking maybe, I hear many people do that.

Offline Untidy Shop

  • Posts: 2716
Re: Important Announcement
« Reply #43 on: February 05, 2019, 12:45 AM »
Congratulations Bob and best wishes for a fulfilling retirement.
If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #44 on: February 05, 2019, 04:43 AM »
I called you once (at least) like a maniac during the dreaded Festool Recon by dealer days...

I asked for a T18 drill and an MFK700 both at the 30% discounts range. They had just posted it, I felt like I won a lottery or something.

You took the order and I crossed my fingers that'd I'd make it out alive in the stampede of Festool recon chaos.

Communicated with you through phone or email and got the bad news that I was too late...

THEN. My account got charged and both items were in the mail!

Thanks Bob!

Best to you and your next moves.

  Ah yes, the Recon Sale - that was always a crap-shoot. Glad it worked out and thanks again.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #45 on: February 05, 2019, 04:45 AM »
Bob, thanks for the years of great service and best of luck in retirement.  It always amazed me how quick things arrived from your out of state DC, almost as quick as if I drove up the turnpike.

 Thanks Bryan. Yep, we did our best to ship well and fast!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #46 on: February 05, 2019, 04:47 AM »
as they say in Minnesota: "Holy Moly!"  - what a hard act to follow for those guys in St. Louis. You set the bar kind of high for them, didn't you?

Bob, the respect of your peers and customers in this business was earned the old fashioned way: sustained dedicated hard work!

Our very best wishes and a special thank you for being our first TSO dealer in the USA.

Hans, Eric and Tamara

  Thanks All. And thanks for offering to let me be a TSO dealer. I was proud to be selling such high quality products.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #47 on: February 05, 2019, 04:53 AM »
Bob...now that the rest of the members have worn your fingers down to the nubs from typing responses,  [smile]   I just want to thank you for the service you've provided over the years. Answering emails on Sunday during football season and answering the phone on Fridays after closing. Customer service just doesn't get better than that. Everything I received over the years was in one piece and damage free. And that's a heck of a lot of packages at 100%.  You deserve some time off...Enjoy...but work on your grilling.  [big grin]

 Thanks for the kind words. Well, if customers/people are thoughtful enough to post here, they deserve a response.
Over the years, I've used 3 fulfillment centers and the second one was a disaster, but the first and third were - and are outstanding.

 I hear you about grilling though.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #48 on: February 05, 2019, 04:59 AM »
Well, that's disappointing (for me, I'm happy for you Bob).  When I started buying Festool Tools I purposefully order from multiple dealers (to spread the money around and try different ones). I've been very happy with your you, everything shows up in great shape and as planned. I've been very un-happy with a certain other very large dealer and won't use them again, and now I loose you. Grr.  It's amazing how when you find something you like, that's right when it goes away.

So any hobbies for retirement,  take up woodworking maybe, I hear many people do that.

  Thanks you! Sorry you had a bad experience with a dealer - but we all, all all make mistakes. There are plenty of great dealers out there (I passed by Festool baton onto Beaver Industrial Supply) and Festool is greatly expanding its dealer network.
 One I regain my shop space (my garage) back and make a semblance of order there, I'd like to get back into some woodworking.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #49 on: February 05, 2019, 05:00 AM »
Congratulations Bob and best wishes for a fulfilling retirement.

 Thank you!
Former Festool  Dealer since 2002; user well before that!

Offline Bob D.

  • Posts: 1050
Re: Important Announcement
« Reply #50 on: February 05, 2019, 05:06 AM »
Best wishes Bob in your retirement, and thanks for contributions to the Festool community through great service and always being available to answers questions here and on the phone. Sorry to see one of the few NJ Festool dealers go away. I've bought from you and BIS and had smooth transactions with both.
-----
It's a table saw, do you know where your fingers are?

Offline Sparktrician

  • Posts: 3770
Re: Important Announcement
« Reply #51 on: February 05, 2019, 08:34 AM »
Bob, best of luck in your retirement,  Thanks for taking such good care of all the orders I placed over the years.  Godspeed on whatever your next adventure might be.   [smile]

Willy
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline Kevin D.

  • Posts: 945
Re: Important Announcement
« Reply #52 on: February 05, 2019, 08:55 AM »
I feel like a Festool chapter in its history is closing.  Being on this forum for many years, you easily start to connect the dots with who were the standout folks and retailers and without hesitation, had it not been for the issue of being in Canada and Festool's cross border shipping restrictions, I would have easily been dealing with you many times over the years for my Festool needs and purchases.  You just stood out as a class act Bob!

All the best in retirement Bob!
Kapex, CT-SYS, SYS-Cart, Pro 5 Sander, CT36AC, TS75, MFT 1080, MF-SYS/2, PS300 EQ-Plus, Parallel Guides Set, LR32 SYS, RO 150FEQ-Plus, OF1400 EQ Plus, DOMINO 500 Q-Plus,  Domino XL, MFK 700 EQ-Set, FS-SYS/2, CT22 w/hose storage, D36HW-RS-Plus, FS 1900/2, FS 3000/2, FS 1080/2-LR32, FS 1400/2-LR32, Gecko, Festool Floor Mat, Festool Stein, Multi-Tool, tape measure, large and small Festool floor mats (foam rubber).

Offline hemlock

  • Posts: 93
Re: Important Announcement
« Reply #53 on: February 05, 2019, 09:25 AM »
Thanks for the great service, Bob.  You will be missed.  All the best in your retirement.

Offline Michael Kellough

  • Posts: 3942
Re: Important Announcement
« Reply #54 on: February 05, 2019, 09:46 AM »
Peter Halle said, “you spent far too much time explaining things to a Festool junkie”.

That resembles my first conversation with Bob sixteen years ago. He’s been my main man ever since.

Bob, I’m very surprised by the retirement announcement considering all the work that went into changing the fulfillment center and it’s success but only you know what’s best for you and your family. I’m glad you’re able to walk away from this phase of your life with so much more time ahead for new endeavors.

Offline Holzhacker

  • Posts: 915
    • www.aic-chicago.com
Re: Important Announcement
« Reply #55 on: February 05, 2019, 09:57 AM »
Congratulations Bob. Enjoy your semi-retirement. Guys like you don't actually retire from my experience. You just do something else that supposedly will take up less time.  [big grin]
"The Code is not a ceiling to reach but a floor to work up from"

Offline Chris Perren

  • Posts: 98
Re: Important Announcement
« Reply #56 on: February 05, 2019, 11:41 AM »
Bob - Congrats on your retirement.  It has been a pleasure from my first order many years ago though my last order recently.  Best wishes and much enjoyment in your retirement.

Offline six-point socket II

  • Posts: 911
  • aka @the_black_tie_diyer
Re: Important Announcement
« Reply #57 on: February 05, 2019, 12:33 PM »
Congrats Bob! Have a great time!

Kind regards,
Oliver
Kind regards,
Oliver

Offline esy1

  • Posts: 1
Re: Important Announcement
« Reply #58 on: February 05, 2019, 01:24 PM »
Congratulations Bob on your retirement!

I just got into the festool game less than a year ago as I started tackling (more and more of) my remodel, and I’ve been so impressed not just by the tools, but by the dealer network and online community.

I’ve ordered from a few different dealers, including BIS, since getting my first piece (a sweet TSC55) and have always been impressed by your service and broad inventory (that spot sander (493069) I needed for finishing with rosettes)!

Thanks for helping to get my journey started!

Eugene Yoo

Offline Festool USA

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 8428
    • Festool USA
Re: Important Announcement
« Reply #59 on: February 05, 2019, 02:39 PM »
Bob,

On behalf of our entire team, congratulations on your Festool retirement! You've been a special part of our story here in the US. You will absolutely be missed — both by your customers and by all of us at Festool. The next time that you're in the Indianapolis area, we expect you to come by the office! Best of luck in your next chapter!

- Tyler & the rest of the team

Offline ctfeet

  • Posts: 36
Re: Important Announcement
« Reply #60 on: February 05, 2019, 03:37 PM »
Bob,
 
I haven't bought a whole lot of stuff from you but every order I have placed has been received very quickly. That kind of service is
difficult to replace. Hopefully I can use the "Naked Gun - Leslie Nielsen" line of "Nice Beaver!!!!" with the new supplier.
 
Best of luck on your retirement Bob!!
 
Stan

Offline Billy D

  • Posts: 23
Re: Important Announcement
« Reply #61 on: February 05, 2019, 04:29 PM »
Congrats Bob!

Offline SilviaS7

  • Posts: 35
Re: Important Announcement
« Reply #62 on: February 05, 2019, 07:12 PM »
Nooooo, Bob I don't want you to go!  :'( :'( :'(  I hope you enjoy your retirement, truly.  I will miss ordering from you, even if it was for little tiny orders like sandpaper.  I hope you can get back into woodworking and show off what you're working on here on FOG.  <3 <3 <3

Offline rst

  • Posts: 2177
Re: Important Announcement
« Reply #63 on: February 05, 2019, 08:20 PM »
Retailers Hall of Fame honoree

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #64 on: February 06, 2019, 07:44 AM »
Best wishes Bob in your retirement, and thanks for contributions to the Festool community through great service and always being available to answers questions here and on the phone. Sorry to see one of the few NJ Festool dealers go away. I've bought from you and BIS and had smooth transactions with both.

 Sorry for the delay in responding, but thanks Bob for the kind words. I'm sure there will be plenty of NJ dealers coming on board.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #65 on: February 06, 2019, 07:45 AM »
Bob, best of luck in your retirement,  Thanks for taking such good care of all the orders I placed over the years.  Godspeed on whatever your next adventure might be.   [smile]

Willy


 Willy, thanks for the kind words and support all of these years.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #66 on: February 06, 2019, 07:47 AM »
I feel like a Festool chapter in its history is closing.  Being on this forum for many years, you easily start to connect the dots with who were the standout folks and retailers and without hesitation, had it not been for the issue of being in Canada and Festool's cross border shipping restrictions, I would have easily been dealing with you many times over the years for my Festool needs and purchases.  You just stood out as a class act Bob!

All the best in retirement Bob!
 

 Thanks Kevin and I'm not this is a chapter in Festool history that is closing, but it certainly is a chapter in my history that's closing.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #67 on: February 06, 2019, 07:49 AM »
Thanks for the great service, Bob.  You will be missed.  All the best in your retirement.
 

 Thank you and a large part of me will miss that day to day "contact/conversation" with my customers.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #68 on: February 06, 2019, 08:05 AM »
Peter Halle said, “you spent far too much time explaining things to a Festool junkie”.

That resembles my first conversation with Bob sixteen years ago. He’s been my main man ever since.

Bob, I’m very surprised by the retirement announcement considering all the work that went into changing the fulfillment center and it’s success but only you know what’s best for you and your family. I’m glad you’re able to walk away from this phase of your life with so much more time ahead for new endeavors.

 Hey Mike - thanks for the kind words and support for all these years. Brings me back to those early days of me loading up my SUV and doing those door to door in shop demos when just about nobody - at that time,  heard of Festool.  I think the biggest "wows" came when they saw those amazingly clean and simple cuts the AS 55 Saw (now TS 55) gave on sheetgoods - no one else had a track saw here i the USA,  the smoothness of the ETS 150 sanders and the power and versatility of the old Rotex150.

 About retirement after all the work and effort I hear you, but after giving it a lot of thought and consideration with both family and friends, it's the proper decision.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #69 on: February 06, 2019, 08:06 AM »
Congratulations Bob. Enjoy your semi-retirement. Guys like you don't actually retire from my experience. You just do something else that supposedly will take up less time.  [big grin]

 Thank you on the well wishes - and you are probably correct - never really totally retire.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #70 on: February 06, 2019, 08:07 AM »
Bob - Congrats on your retirement.  It has been a pleasure from my first order many years ago though my last order recently.  Best wishes and much enjoyment in your retirement.
 

 Thanks Chris and thanks for your support - especially after some of those bumps in the road with my old warehouse!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #71 on: February 06, 2019, 08:09 AM »
Congrats Bob! Have a great time!

Kind regards,
Oliver
  Thanks Oliver and I enjoy your (and other's) contributions on here and in the What's Cooking thread!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #72 on: February 06, 2019, 08:10 AM »
Congratulations Bob on your retirement!

I just got into the festool game less than a year ago as I started tackling (more and more of) my remodel, and I’ve been so impressed not just by the tools, but by the dealer network and online community.

I’ve ordered from a few different dealers, including BIS, since getting my first piece (a sweet TSC55) and have always been impressed by your service and broad inventory (that spot sander (493069) I needed for finishing with rosettes)!

Thanks for helping to get my journey started!

Eugene Yoo

 Thanks Eugene for those kind words and your support.
Former Festool  Dealer since 2002; user well before that!

Offline Pompeio

  • Posts: 42
Re: Important Announcement
« Reply #73 on: February 06, 2019, 08:39 AM »
Bob

I bought my first Festool product (an MFT3) a little more than a year ago from you and a few more purchases since than.  The service and packaging were exemplary.

I was fortunate enough to retire early and have the time to enjoy things that, while working, did not have sufficient time.  Now I can do a lot of things but often still not enough time!  Enjoy the time with your family and friends as you go down the new road ahead!

Offline deepcreek

  • Posts: 801
    • TimberFire Studio
Re: Important Announcement
« Reply #74 on: February 06, 2019, 09:29 AM »
Bob,

I've dealt with a number of different Festool dealers over the past ten years - mostly local plus Tom (God rest his soul) in Austin.  Your detailed knowledge and extreme level of service trumped them all.  You are the best.  One of a kind.  Top of the mountain.

My first purchase with you was a Kapex after several phone calls to answer my many questions.  That was the most I've ever spent on a single Festool and your candid advice alleviated my apprehension.  It has served me well for a decade.  (Fingers crossed!)  My most recent and likely final purchase from you was a metric scale decal for an OF-1400.  Undoubtedly, the smallest in dollars and size but I was so very grateful you had it after Festool USA service said they were no longer available.

You will be greatly missed.

Enjoy retirement and keep rocking that Filson coat.

Joe
Joe Adams
TimberFire Studio
Houston, Texas

http://www.facebook.com/timberfire

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #75 on: February 06, 2019, 09:30 AM »
Bob,

On behalf of our entire team, congratulations on your Festool retirement! You've been a special part of our story here in the US. You will absolutely be missed — both by your customers and by all of us at Festool. The next time that you're in the Indianapolis area, we expect you to come by the office! Best of luck in your next chapter!

- Tyler & the rest of the team

 Tyler and da gang at Festool.

 Where to begin? Maybe at the beginning back in 2001 when I bought my first Festool tool (PS2E JIGSAW) at a woodworking event at the Rhode Island Convention Center - yep, the same place where Festool offered the first series of CONNECT events some years later.
 Festool was there and demonstrating the tools were Strother Purdy (pro woodworker and Fine Woodworking magazine author) and Festool Manager Saulius Tolekas. That was a time when Festool had only a couple of dozen dealers (Independent Sales Agents -ISA's) most of which were pro contractors themselves.
 The Festool Santa Barbara office was tiny and when you'd call there for info, there was a good as chance as any that the man in charge Christian Oltszcher, would pick up the phone.

 I don't want this to sound like a bad academy awards speech - spouting out names - but hey, here's my chance. Though there are too many names to remember through all these years - I will never forget them; they were and are the nicest bunch of people I have had the pleasure of dealing with. I think another couple of my fellow dealers from those early years - Jim Ray of McFeelys and John Krumrey of BIS fame can relate to that large group of Festool employees who made dealing with  Festool a pleasure. Gentlemen - feel free to chime in.

 From Christian O - the most loved and respected CEO ever a 6' 9"man with brains and a heart to match - the man who took a shot and allowed me to start selling Festool tools, Brian Goldthorpe -CFO,  David McGibbon - that Festool tool god who actually brought Festool into the USA, Saulius T, Jim Maner - my Managers - who both looked out for me as well as entertaining/dealing with all my BS, Rick Bush, Brian Sedgley, Brent Shivley, Erick Garby on the product development and training/application side, RIP - Lester Wethington - in charge of tool repair,  Frank Tetreau - now in charge of TANOS, Martin Johnson  - Marketing, office staff past and present  - Julie P, Yvonne C, Ravi T, Minnie G, Lars, Robert H, Tyler C and Shane H - yep that Shane ;) and all many others who  made it easy - a big and heartfelt THANKS.

 
« Last Edit: February 06, 2019, 11:04 AM by Bob Marino »
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #76 on: February 06, 2019, 09:33 AM »
Bob

I bought my first Festool product (an MFT3) a little more than a year ago from you and a few more purchases since than.  The service and packaging were exemplary.

I was fortunate enough to retire early and have the time to enjoy things that, while working, did not have sufficient time.  Now I can do a lot of things but often still not enough time!  Enjoy the time with your family and friends as you go down the new road ahead!

 Thank you very much - we tried to do our best!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #77 on: February 06, 2019, 09:51 AM »
Bob,

I've dealt with a number of different Festool dealers over the past ten years - mostly local plus Tom (God rest his soul) in Austin.  Your detailed knowledge and extreme level of service trumped them all.  You are the best.  One of a kind.  Top of the mountain.

My first purchase with you was a Kapex after several phone calls to answer my many questions.  That was the most I've ever spent on a single Festool and your candid advice alleviated my apprehension.  It has served me well for a decade.  (Fingers crossed!)  My most recent and likely final purchase from you was a metric scale decal for an OF-1400.  Undoubtedly, the smallest in dollars and size but I was so very grateful you had it after Festool USA service said they were no longer available.

You will be greatly missed.

Enjoy retirement and keep rocking that Filson coat.

Joe

 Joe - thank you for your very  kind words and support all these years; much appreciated and I'll keep my fingers crossed about your Kapex too!

 About that Filson coat - well that was 5 years ago and with my daughter now 21, soooooo much has changed. Where does that time go?

And a couple of weeks ago - not sure when the cigars started tasting so good.....
« Last Edit: February 06, 2019, 10:05 AM by Bob Marino »
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #78 on: February 06, 2019, 10:09 AM »
  Just a few words about spending a lot of space here replying and I hope its not too tedious on the viewers, but I thought if people  are taking the time to post a reply, I owe them an individual response, so please bear with me.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #79 on: February 06, 2019, 11:06 AM »
Bob,
 
I haven't bought a whole lot of stuff from you but every order I have placed has been received very quickly. That kind of service is
difficult to replace. Hopefully I can use the "Naked Gun - Leslie Nielsen" line of "Nice Beaver!!!!" with the new supplier.
 
Best of luck on your retirement Bob!!
 
Stan

 Thanks Stan. I was wondering if that reference would be coming up! ;)
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #80 on: February 06, 2019, 11:09 AM »
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #81 on: February 06, 2019, 11:11 AM »
Nooooo, Bob I don't want you to go!  :'( :'( :'(  I hope you enjoy your retirement, truly.  I will miss ordering from you, even if it was for little tiny orders like sandpaper.  I hope you can get back into woodworking and show off what you're working on here on FOG.  <3 <3 <3
 
 Thanks for the kind words; I hope so too once I make a semblance of order out of my shop!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #82 on: February 06, 2019, 11:12 AM »
Retailers Hall of Fame honoree

 Thanks - that's a good one, but Festool was a great line to be selling.
Former Festool  Dealer since 2002; user well before that!

Online RJNeal

  • Posts: 375
Re: Important Announcement
« Reply #83 on: February 06, 2019, 11:25 AM »
Congrats to you Bob. And thanks for the help and sales.
Enjoy!!!
Rick
Have you walked your saw today?

Offline Mike Goetzke

  • Posts: 236
Re: Important Announcement
« Reply #84 on: February 06, 2019, 11:35 AM »
Bob congratulations! Hopefully I'll join you in retirement soon.

You were always the first place I went to when looking up Festool. I'm a serious hobbyist but you always took time to talk to me and many times talked me out of tools that weren't necessary for the job at hand.

Will truly miss the personal touch.


Mike

Online DynaGlide

  • Posts: 388
Re: Important Announcement
« Reply #85 on: February 06, 2019, 12:06 PM »
@Bob Marino

My wife purchased my first Festool's from you for our anniversary gift to me a year and a half ago. You were great to work with. Then somehow we ended up on the phone talking about grills for what seemed like hours. Best of luck in your retirement.
@matts.garage

Offline Jesse Cloud

  • Posts: 1731
  • Festooling at the end of a dirt road in New Mexico
Re: Important Announcement
« Reply #86 on: February 06, 2019, 12:15 PM »
Hey Bob,
Congrats on retirement, I highly recommend it. ;D ;D

Thanks for answering all my stupid questions.

I spent a lot of $$ on Festool, even buying some things I was a little skeptical of, because
I knew that if there was a problem I could count on Bob Marino to make it right - and you always
came through.

Best wishes for your next next chapter.

Jesse Cloud

Offline JimRay

  • Posts: 99
Re: Important Announcement
« Reply #87 on: February 06, 2019, 12:26 PM »
Bob:

You have my heartiest congratulations on your imminent retirement. I highly recommend it.

As a fellow, early Festool dealer (I think you beat us to the punch though), you set a very high bar for us and all the dealers that followed. Your customer service was legendary (and darn tough to beat - it was hard to compete with nearly 24hr tech support!). Most of all, as a fellow dealer, you were friendly, ethical, and competed fairly. There were not many competitors with those qualities. You were truly one of the good guys!

Now, enjoy your retirement. Perhaps you will now have time to spend in the shop exercising those great tools you sold.

All the best, my friend.

Jim Ray
Jim Ray

Offline EdL

  • Posts: 109
Re: Important Announcement
« Reply #88 on: February 06, 2019, 03:29 PM »
Congratulations Bob!

You have been very good to me as a dealer all these years, not sure how long it's been but we were hanging out over at the "Oak" forum when I ordered my first Festool.
Your prompt attention and helpful advice has been appreciated all these years.

Best wishes in your retirement.

Ed

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #89 on: February 06, 2019, 06:08 PM »
Congrats to you Bob. And thanks for the help and sales.
Enjoy!!!
Rick
 

 Thanks Rick. I'm envious that you are living the life in wine country!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #90 on: February 06, 2019, 06:11 PM »
Bob congratulations! Hopefully I'll join you in retirement soon.

You were always the first place I went to when looking up Festool. I'm a serious hobbyist but you always took time to talk to me and many times talked me out of tools that weren't necessary for the job at hand.

Will truly miss the personal touch.


Mike

 Thank you Mike. I appreciate that and always was careful of spending my customer's money.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #91 on: February 06, 2019, 06:15 PM »
@Bob Marino

My wife purchased my first Festool's from you for our anniversary gift to me a year and a half ago. You were great to work with. Then somehow we ended up on the phone talking about grills for what seemed like hours. Best of luck in your retirement.
 

Thanks.  Yep, Matt. I remember those conversations - very helpful and informative.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #92 on: February 06, 2019, 06:17 PM »
Hey Bob,
Congrats on retirement, I highly recommend it. ;D ;D

Thanks for answering all my stupid questions.

I spent a lot of $$ on Festool, even buying some things I was a little skeptical of, because
I knew that if there was a problem I could count on Bob Marino to make it right - and you always
came through.

Best wishes for your next next chapter.

Jesse Cloud

 
  Thanks again Jesse - all those orders for almost forever. No stupid questions there, perhaps a stupid answer on my part!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #93 on: February 06, 2019, 06:22 PM »
Bob:

You have my heartiest congratulations on your imminent retirement. I highly recommend it.

As a fellow, early Festool dealer (I think you beat us to the punch though), you set a very high bar for us and all the dealers that followed. Your customer service was legendary (and darn tough to beat - it was hard to compete with nearly 24hr tech support!). Most of all, as a fellow dealer, you were friendly, ethical, and competed fairly. There were not many competitors with those qualities. You were truly one of the good guys!

Now, enjoy your retirement. Perhaps you will now have time to spend in the shop exercising those great tools you sold.

All the best, my friend.

Jim Ray

 Hey Jim,

 If I was there first it could only have been by a month or so and as I remember - you had that incredibly informative website that was simply the best Festool website out there. Phew, was that a tough one to compete against though.
 Once again, thanks for everything kind words and all.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #94 on: February 06, 2019, 06:24 PM »
Congratulations Bob!

You have been very good to me as a dealer all these years, not sure how long it's been but we were hanging out over at the "Oak" forum when I ordered my first Festool.
Your prompt attention and helpful advice has been appreciated all these years.

Best wishes in your retirement.

Ed 

 Thanks Ed - those early years on The Oak, that takes me back to another world, another time. Thank you for all your support for all of those years.
Former Festool  Dealer since 2002; user well before that!

Offline Chance B

  • Posts: 48
Re: Important Announcement
« Reply #95 on: February 06, 2019, 06:39 PM »
My first experience with Festool was with Bob. If i remember correctly, he called me back on his personal cell phone after hours (time zone difference) to answer my question before I place my first Festool order. It was always great service. Thanks Bob and enjoy your retirement.

Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 11904
Re: Important Announcement
« Reply #96 on: February 06, 2019, 06:47 PM »
@JimRay,  So glad to see that Bob pulled you out of the lurking mode.  You too are a legend!

Peter

Online duburban

  • Posts: 1037
Re: Important Announcement
« Reply #97 on: February 06, 2019, 07:32 PM »
I feel like a Festool chapter in its history is closing.  Being on this forum for many years, you easily start to connect the dots with who were the standout folks and retailers and without hesitation, had it not been for the issue of being in Canada and Festool's cross border shipping restrictions, I would have easily been dealing with you many times over the years for my Festool needs and purchases.  You just stood out as a class act Bob!

All the best in retirement Bob!


I agree with your sentiments about the closing of an era


Sent from my iPhone using Tapatalk
helper: i used a festool "circular saw" to do something simple and it made it really hard

me: exactly, it makes simple cuts complicated and complicated cuts simple

Offline Jim_in_PA

  • Posts: 65
Re: Important Announcement
« Reply #98 on: February 06, 2019, 08:15 PM »
Bob, I congratulate you on your decision to retire...trust me, it's a wonderful thing, but also trust me that you'll probably be busier than ever given my experience over the past year. I also thank you for introducing me to Festool back in the early 2000s, and compliment you on your sales technique of leaving things behind for me to "try". LOL You were one dangerous dude to by wallet, my friend. Zero regrets, however!

Don't be a stranger... ;)

Best wishes! Jim
----
ETS 150/3, Rotex 150, OF1010, OF1400, Trion PS 300, TDK-12, CT-22, MFT 1080, TS55, Domino XL DF 700, 8' track, (2) 55" tracks

SCM MiniMax S315WS, FS350, MM16, Camaster Stinger II SR-44 CNC

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #99 on: February 06, 2019, 08:39 PM »
My first experience with Festool was with Bob. If i remember correctly, he called me back on his personal cell phone after hours (time zone difference) to answer my question before I place my first Festool order. It was always great service. Thanks Bob and enjoy your retirement.
 

 Hi Chance,

More than welcome. Glad I could help.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #100 on: February 06, 2019, 08:40 PM »
@JimRay,  So glad to see that Bob pulled you out of the lurking mode.  You too are a legend!

Peter
  A huuuuuuuuuuuuge legend and a true gentleman. Jim did everything right and so very much deserves what he earned.
Former Festool  Dealer since 2002; user well before that!

Offline kdzito

  • Posts: 332
Re: Important Announcement
« Reply #101 on: February 06, 2019, 08:43 PM »
Bob congrats on your retirement!  You will be missed. I’ve enjoyed seeing you at the Connects over the past couple of years. Take care. Kurt
Building one day at a time.

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #102 on: February 06, 2019, 08:51 PM »
Bob, I congratulate you on your decision to retire...trust me, it's a wonderful thing, but also trust me that you'll probably be busier than ever given my experience over the past year. I also thank you for introducing me to Festool back in the early 2000s, and compliment you on your sales technique of leaving things behind for me to "try". LOL You were one dangerous dude to by wallet, my friend. Zero regrets, however!

Don't be a stranger... ;)

Best wishes! Jim

 Thanks Jim. I remember those days and the hosting you did at your home for a Festool demo. Those were the days. We will have to catch up.....
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #103 on: February 06, 2019, 08:52 PM »
Bob congrats on your retirement!  You will be missed. I’ve enjoyed seeing you at the Connects over the past couple of years. Take care. Kurt
 

 Thanks Kurt for all your support over the years and maybe we can meet up if.when there's another CONNECT event.
Former Festool  Dealer since 2002; user well before that!

Offline Brice Burrell

  • Posts: 7363
  • Remodeling Contractor
    • The Green and Dark Blue blog
Re: Important Announcement
« Reply #104 on: February 06, 2019, 11:16 PM »
Best wishes Bob.
Check out my new blog, The Green and Dark Blue Blog.

Online RJNeal

  • Posts: 375
Re: Important Announcement
« Reply #105 on: February 06, 2019, 11:50 PM »
Congrats to you Bob. And thanks for the help and sales.
Enjoy!!!
Rick




It’s called Mayflower moving.
Only 30* this morning and warmed up to 60. I even got out to prune some vines today.
Rick.
Have you walked your saw today?

Offline SRSemenza

  • Global Moderator
  • *
  • Posts: 8823
  • Finger Lakes Region, NY State , USA
Re: Important Announcement
« Reply #106 on: February 07, 2019, 10:09 AM »
Like many others my first Festools were purchased from Bob. And also like many others I had to   call   him on the  phone   to order. Pretty sure the order was ATF55, CT22, 2700 rail.

Always enjoyed our chats at Festool events, Bob.  [smile]

Perhaps you will have more time to enjoy your coffee and grilling  [thumbs up]


Seth

Offline leakyroof

  • Posts: 2260
Re: Important Announcement
« Reply #107 on: February 07, 2019, 04:46 PM »
What.... WHAT. Well, okay, we will miss you.... [sad] [sad] [sad] [sad] [sad] [sad]

 And yes, Beaver Tool is a good outfit.... But they're not YOU,    BOB...... [jawdrop]

 Have a great retirement in whatever you are moving into next.
Not as many Sanders as PA Floor guy.....

Offline Jim Kirkpatrick

  • Posts: 1079
    • Jim Kirkpatrick Woodworking
Re: Important Announcement
« Reply #108 on: February 07, 2019, 06:30 PM »
Al Pacino,  You've been a big help for me over the years, like others have said, even talking me out of a tool that I thought I needed.  Or selling me partial boxes of sandpaper when I've had a special project that I where I didn't need a whole lot.  From the brief times we've me at eventst, I've left with a nice lasting impression of you. 
I've been fortunate enough to retire early a couple of years ago and it's true what people say, I never knew how I ever had time to go to work! ....provided your health is ok (it is ok, isn't it?)   
I wish you all the best in the future!  You will be missed.
Jim

Offline Bigdaddy65

  • Posts: 22
Re: Important Announcement
« Reply #109 on: February 07, 2019, 06:36 PM »
Bob popped my Festool cherry.  [big grin]
Best wishes on your retirement.

Offline Nailed IT

  • Posts: 13
Re: Important Announcement
« Reply #110 on: February 07, 2019, 09:26 PM »
Best of luck in your next endeavor!  Thanks for the fantastic service! :D
A systainer of bits and bytes.

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #111 on: February 08, 2019, 09:14 PM »
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #112 on: February 08, 2019, 09:17 PM »
Like many others my first Festools were purchased from Bob. And also like many others I had to   call   him on the  phone   to order. Pretty sure the order was ATF55, CT22, 2700 rail.

Always enjoyed our chats at Festool events, Bob.  [smile]

Perhaps you will have more time to enjoy your coffee and grilling  [thumbs up]


Seth

 
 Thanks Seth. Yes I remember those early purchases and of course meeting up at those Festool events.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #113 on: February 08, 2019, 09:18 PM »
What.... WHAT. Well, okay, we will miss you.... [sad] [sad] [sad] [sad] [sad] [sad]

 And yes, Beaver Tool is a good outfit.... But they're not YOU,    BOB...... [jawdrop]

 Have a great retirement in whatever you are moving into next.

 I think Beaver Tools are glad they are not me!  Thanks again.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #114 on: February 08, 2019, 09:21 PM »
Al Pacino,  You've been a big help for me over the years, like others have said, even talking me out of a tool that I thought I needed.  Or selling me partial boxes of sandpaper when I've had a special project that I where I didn't need a whole lot.  From the brief times we've me at eventst, I've left with a nice lasting impression of you. 
I've been fortunate enough to retire early a couple of years ago and it's true what people say, I never knew how I ever had time to go to work! ....provided your health is ok (it is ok, isn't it?)   
I wish you all the best in the future!  You will be missed.
Jim

  Al Pacino? Yes, we Italian Americans do look alike. [wink] I appreciate your kind words and support all these years Jim. Yes, my health good - no worries there.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #115 on: February 08, 2019, 09:24 PM »
Bob popped my Festool cherry.  [big grin]
Best wishes on your retirement.


 [scared] [blink] [huh]

 Uhm........glad I introduced you to Festool.

 Thank you!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #116 on: February 08, 2019, 09:25 PM »
Best of luck in your next endeavor!  Thanks for the fantastic service! :D

 THANK YOU!
Former Festool  Dealer since 2002; user well before that!

Offline Jim Metzger

  • Posts: 65
Re: Important Announcement
« Reply #117 on: February 11, 2019, 10:31 PM »
So, hows retirement treating you? [big grin]


Jim
« Last Edit: February 12, 2019, 11:14 AM by Jim Metzger »

Offline DrD

  • Posts: 416
  • I might not be fast BUT I sure am slow
Re: Important Announcement
« Reply #118 on: February 12, 2019, 03:03 AM »
Bob, I wish you all the best! Other than the jig saw and a guide rail, I got all my Festool stuff from you, first while we were in Chicago and continuing when we retired to Mississippi.  Haven't bought much in past 3 years; have gone the way of some of the older FOG guys and have been looking at Blue tools.  I always appreciated your honesty!

As I recall you had an avatar posted for a while with you holding a K80.  Hope you get to use that a lot in retirement!  Old age and football knees don't allow me to do much trap or sporting clays anymore.  Shoot while you can!


Best Wishes


DrD

KS12 EB Kapex with Delta Folding Table & FastCap Best Fence; TS75 EQ with Parallel Guide Rail Set (FS-PA 495717 & FS-PA-VL 495718) and FS 800/2, 1080/2, 1400/2 LR32, 1400/2, 1900/2 Guide Rails, and Betterly SLC23 Straight Line Connector; DF500 Q with Assortment Systainer; OF1010 EQ with Fine Adjuster for Guide Stop, WA-OF Angle Arm, UP-OF Edging Plate and SF-OF Chip Deflector (486242); OF1400 EQ with OF1400 Dust Hood x 2, OF 1400  Edge Guide x 2, OF 1400  Guide Stop; LR32 Set; PSB399 EQ; EHL65 E; RAS115.04 E; RS2 E; ETS150/3 EQ; RO150 FEQ; Hand Sanding Block Set; CT26 with assortment of AS and Non-AS Hoses; MFT/3 Table x2; SysLite; Assortment of Quick & Screw Clamps, Consumables, Dogs.

Offline Tinker

  • Posts: 3709
Re: Important Announcement
« Reply #119 on: February 12, 2019, 04:27 AM »
I knew it! I knew that some day you would run out of bubble wrap!

Bob, I, as all who have written, (I only just got to this party and I have not gotten past the second reply yet), i feel happy for you. You were the one who alerted me to the Fog way back when we were on Yahoo. When i lost track, you steared me to the new site. I have bought many tools from you with no more than a phone call and a mental handshake of the promise both ways. I have never met you in person, probably never will, but I feel that you have been a good friend, as we all do. I wish you the best of luck and I hope you get to use a few of the Festoys I am sure you have lying around. Enjoy your family.
Tinker



Wayne H. Tinker

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #120 on: February 13, 2019, 05:35 PM »
So, hows retirement treating you? [big grin]


Jim

  Hi Jim,


 Still tying up some loose ends so "retirement" is a little ways away.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #121 on: February 13, 2019, 05:38 PM »
Bob, I wish you all the best! Other than the jig saw and a guide rail, I got all my Festool stuff from you, first while we were in Chicago and continuing when we retired to Mississippi.  Haven't bought much in past 3 years; have gone the way of some of the older FOG guys and have been looking at Blue tools.  I always appreciated your honesty!

As I recall you had an avatar posted for a while with you holding a K80.  Hope you get to use that a lot in retirement!  Old age and football knees don't allow me to do much trap or sporting clays anymore.  Shoot while you can!


Best Wishes


DrD

 Thanks for the kind words and your support throughout the years. A K80? Nah, never had one.
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #122 on: February 13, 2019, 05:41 PM »
I knew it! I knew that some day you would run out of bubble wrap!

Bob, I, as all who have written, (I only just got to this party and I have not gotten past the second reply yet), i feel happy for you. You were the one who alerted me to the Fog way back when we were on Yahoo. When i lost track, you steared me to the new site. I have bought many tools from you with no more than a phone call and a mental handshake of the promise both ways. I have never met you in person, probably never will, but I feel that you have been a good friend, as we all do. I wish you the best of luck and I hope you get to use a few of the Festoys I am sure you have lying around. Enjoy your family.
Tinker

 Now that's funny, Wayne!  I feel the same way too and have always enjoyed your keen wit and way with words here on the FOG.

Thanks again!
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #123 on: February 13, 2019, 05:55 PM »
 
 As an aside, I will be selling some of the used tools in my shop in the near future - don't need 3 Carvex jigsaws anymore. ;)
Former Festool  Dealer since 2002; user well before that!

Offline ScotF

  • Posts: 2604
Re: Important Announcement
« Reply #124 on: February 13, 2019, 08:50 PM »
Congratulations, Bob! So happy for you and I am sure you will enjoy retirement. I have enjoyed reading your posts on this and other forums and your advice as well. I wish you all the best!

Offline Paul G

  • Posts: 1982
Re: Important Announcement
« Reply #125 on: February 14, 2019, 12:11 AM »
Bob, I thank you for your many contributions here on the forum. Best wishes to you as life takes you in other directions.
+1

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #126 on: February 14, 2019, 06:55 AM »
Congratulations, Bob! So happy for you and I am sure you will enjoy retirement. I have enjoyed reading your posts on this and other forums and your advice as well. I wish you all the best!
 

  Thanks Scot!

 Other forums? Do you mean AudiWorld?

 
Former Festool  Dealer since 2002; user well before that!

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #127 on: February 14, 2019, 06:56 AM »
Bob, I thank you for your many contributions here on the forum. Best wishes to you as life takes you in other directions.

 Thanks Paul.
Former Festool  Dealer since 2002; user well before that!

Offline ScotF

  • Posts: 2604
Re: Important Announcement
« Reply #128 on: March 07, 2019, 12:55 AM »
Congratulations, Bob! So happy for you and I am sure you will enjoy retirement. I have enjoyed reading your posts on this and other forums and your advice as well. I wish you all the best!
 

  Thanks Scot!

 Other forums? Do you mean AudiWorld?

The other Festool Forum and Sawmill Creek...going waaaay back.

Offline Bob Marino

  • Posts: 3180
Re: Important Announcement
« Reply #129 on: March 07, 2019, 07:16 AM »
Congratulations, Bob! So happy for you and I am sure you will enjoy retirement. I have enjoyed reading your posts on this and other forums and your advice as well. I wish you all the best!
 

  Thanks Scot!

 Other forums? Do you mean AudiWorld?

The other Festool Forum and Sawmill Creek...going waaaay back.

 Oh yeah, way back - Woodnet and The Oak forums too!
 Thanks again.
Former Festool  Dealer since 2002; user well before that!