Author Topic: One for the Aussies...  (Read 365189 times)

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Offline Untidy Shop

  • Posts: 2673
Re: One for the Aussies...ACCC
« Reply #540 on: January 12, 2016, 09:11 PM »
I am currently drafting a letter to the ACCC re price fixing and the lack of improved services from a customer perspective.

It would not be fair  to the FOG moderators or Festool USA if this action was directly pursued here on the FOG, so I will not be publishing the letter here. Consequently if you want to see, have input and/or co-sign this letter, please PM me with your email address so this direct action can be taken away from the FOG.

I am not saying that this matter should not be discussed here, just not any direct discussion regarding, or participation in, this letter to the ACCC.


@Kev @Bohdan @DB10 @Michael1960 @Linbro @Grakat @Holmz
@mike68au
@benwheeler

For Peter and Seth to note - @Peter Halle  @SRSemenza
« Last Edit: January 13, 2016, 07:22 AM by Untidy Shop »
If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #541 on: January 13, 2016, 02:45 AM »
PM sent.

I agree in one regard, at least Festool USA post onto this forum and participate in discussions with the customer base.

I wish TTS would do the same.

Now back to dreaming about the next Festool purchase. Got a box to make  [big grin]

Graham
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline Kev

  • Posts: 7651
Re: One for the Aussies...
« Reply #542 on: January 13, 2016, 03:02 AM »
PM sent.

I agree in one regard, at least Festool USA post onto this forum and participate in discussions with the customer base.

I wish TTS would do the same.

Now back to dreaming about the next Festool purchase. Got a box to make  [big grin]

Graham

The last bastion for me is the Conturo and everything that goes with it ... ignoring new products I've exhausted my Festool options outside of a few accessories.

(There is a PLANEX desire, but it'd be ludicrous without a body of work to apply it)

Locally it really is a love (love the tools) and hate (hate the pricing policy) relationship.

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #543 on: January 13, 2016, 03:26 AM »
Agree totally Kev,

The satisfaction of doing quality work with quality tools does it for me every time. I only really cry about the price once. However the quality is lifelong.

Regards
Graham
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #544 on: January 13, 2016, 04:04 AM »
PM sent.

I agree in one regard, at least Festool USA post onto this forum and participate in discussions with the customer base.

I wish TTS would do the same.

Now back to dreaming about the next Festool purchase. Got a box to make  [big grin]

Graham

 I did mention to Shane a while back when he was running the show, about inviting someone from Festool Aus to come on board.
 Knowing Shane's dedication to the FOG I'm sure he would have passed the message on, but as of yet they haven't participated. It's a shame as Tyler and Phil in the UK add a great balance to the forum.

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #545 on: January 16, 2016, 04:48 PM »
At least it hasn't held me back  [big grin]

Festool ETS150/3 followed me home yesterday. Got the deal with a box of sandpaper for free with the sander. Going to be christening it today.

Regards
Graham
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #546 on: January 17, 2016, 07:44 AM »
At least it hasn't held me back  [big grin]

Festool ETS150/3 followed me home yesterday. Got the deal with a box of sandpaper for free with the sander. Going to be christening it today.

Regards
Graham

 That's not to be sneezed at, I like the Granat paper but why a box of 100 papers of the same grit when it's a new sander, mixed grits say 10 or 20 of each grit would make more sense. It's an expensive exercise kitting out the 150 with a good selection of papers.

Offline Linbro

  • Posts: 203
Re: One for the Aussies...
« Reply #547 on: January 17, 2016, 09:08 PM »
Any Aus members have a Classic Sys4, prefferably in Anthracite but Grey is ok, they would like to sell?
Thanks, Lincoln.

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #548 on: January 20, 2016, 11:26 PM »
At least it hasn't held me back  [big grin]

Festool ETS150/3 followed me home yesterday. Got the deal with a box of sandpaper for free with the sander. Going to be christening it today.

Regards
Graham

 That's not to be sneezed at, I like the Granat paper but why a box of 100 papers of the same grit when it's a new sander, mixed grits say 10 or 20 of each grit would make more sense. It's an expensive exercise kitting out the 150 with a good selection of papers.

Unfortunately that was what the deal offered. If you purchased the 150/3 then you got 180 grit paper, if you purchased the 150/5 you got 100 grit paper.

I agree that 20 of all the popular sizes would have been more user friendly. Now I have lots of 180 grit for everything and 1 x disc of 80 grit that came with the sander, and that's it.

As an aside, what grits are you guys buying. As mentioned, I need to stock up.  [big grin]

Regards
Graham
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline Kev

  • Posts: 7651
Re: One for the Aussies...
« Reply #549 on: January 21, 2016, 03:10 AM »
At least it hasn't held me back  [big grin]

Festool ETS150/3 followed me home yesterday. Got the deal with a box of sandpaper for free with the sander. Going to be christening it today.

Regards
Graham

 That's not to be sneezed at, I like the Granat paper but why a box of 100 papers of the same grit when it's a new sander, mixed grits say 10 or 20 of each grit would make more sense. It's an expensive exercise kitting out the 150 with a good selection of papers.

Unfortunately that was what the deal offered. If you purchased the 150/3 then you got 180 grit paper, if you purchased the 150/5 you got 100 grit paper.

I agree that 20 of all the popular sizes would have been more user friendly. Now I have lots of 180 grit for everything and 1 x disc of 80 grit that came with the sander, and that's it.

As an aside, what grits are you guys buying. As mentioned, I need to stock up.  [big grin]

Regards
Graham

Most of them [embarassed] it is easy coz you'll use it one day!!

It really depends on the application, but I typically don't like to grit skip - so if I'm starting with 60, I'll go 60, 80, 100, etc up to my target.

Honestly, most of what I have varies between 60 and 320 Granat for most sander formats with some exceptions (bargains, bonus packs, etc).

If you end up with a RO150 to partner the ETS150, you'll have no problem using up your 150mm abrasives stash [big grin]

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #550 on: January 22, 2016, 03:56 PM »
Ok no problem

I had a look on the Festool website, it wouldn't take long to spend $800 in abrasives to cover me through all the grits. But like you say, if I standardise on the RO150 and the ETS150 there is commonality across the machines. If I purchased an RO125, time to start again.
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #551 on: January 22, 2016, 06:41 PM »
You haven't factored in the cost of replacement backing pads and interface pads yet.

 For most of my work with the ETS 150, I prefer using the blue hard backing pad over the soft pad that comes with the sander.

 Just a side note, I checked the price of a new backing pad and it's being advertised at $71.20 but this includes a 20% limited time discount, this can't be right can it,
as the last one I bought I'm sure was $50 something last year, that makes the new price when the discount ends to be about $85, for a backing pad?

Offline Kev

  • Posts: 7651
Re: One for the Aussies...
« Reply #552 on: January 22, 2016, 07:30 PM »
You haven't factored in the cost of replacement backing pads and interface pads yet.

 For most of my work with the ETS 150, I prefer using the blue hard backing pad over the soft pad that comes with the sander.

 Just a side note, I checked the price of a new backing pad and it's being advertised at $71.20 but this includes a 20% limited time discount, this can't be right can it,
as the last one I bought I'm sure was $50 something last year, that makes the new price when the discount ends to be about $85, for a backing pad?

@DB10 surely that's 20% off the current list of $63.20 (Festool website) when you're buying them with a sander ... [eek]

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #553 on: January 22, 2016, 10:07 PM »
You haven't factored in the cost of replacement backing pads and interface pads yet.

 For most of my work with the ETS 150, I prefer using the blue hard backing pad over the soft pad that comes with the sander.

 Just a side note, I checked the price of a new backing pad and it's being advertised at $71.20 but this includes a 20% limited time discount, this can't be right can it,
as the last one I bought I'm sure was $50 something last year, that makes the new price when the discount ends to be about $85, for a backing pad?

@DB10 surely that's 20% off the current list of $63.20 (Festool website) when you're buying them with a sander ... [eek]
@Kev my mistake I was looking at item, 496210 @ $71.20.
 The ETS 150 backing pads are, as you say $63.20 but it also say's on the website this price includes a 20% discount. I didn't see anything about when buying with a sander, so is the current price $63.20 inclusive of the 20% discount?

Offline Kev

  • Posts: 7651
Re: One for the Aussies...
« Reply #554 on: January 22, 2016, 10:31 PM »
@DB10 based on the prices on gettoolsdirect.com.au ... these pads are now $79.00, which says the $63.20 prices is less the 20% discount.

Fixed price ROBBERY !!! [mad]

Are we paying for these bits of plastic to be blessed by the pope or something? These are parts that wear and should be priced reasonably ... you don't expect to pay $10K for a set of tyres for your car.






Offline Bohdan

  • Posts: 890
Re: One for the Aussies...
« Reply #555 on: January 22, 2016, 11:15 PM »
you don't expect to pay $10K for a set of tyres for your car.

I do for a set of tyres for my tractor. $3.5k for the rears and $1.5k for the fronts and I just had a puncture repair and it cost $420.

So I can assure you that Festool aren't the only ones who know how to gouge if there is no competition.

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #556 on: January 23, 2016, 12:01 AM »
So I guess it's a case of grabbing the blue backing pad ASAP. Looks like the pricing model is a brief discount followed by a price hike.

I see the special on the Domino at the moment. Buy a Domino and get the Domino systainer for free. $1750.00. I think it will be a while before a Domino graces the workshop
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline Untidy Shop

  • Posts: 2673
Re: One for the Aussies...
« Reply #557 on: January 23, 2016, 12:49 AM »
@DB10 based on the prices on gettoolsdirect.com.au ... these pads are now $79.00, which says the $63.20 prices is less the 20% discount.

Fixed price ROBBERY !!! [mad]

. . . . .... you don't expect to pay $10K for a set of tyres for your car.

So, Kev I assume you are yet to replace those tyres on the Ferrari!?  [smile]


_______________________________

Re the pads - you only forget to put the sanding disc on once!
If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #558 on: January 23, 2016, 01:00 AM »
So I guess it's a case of grabbing the blue backing pad ASAP. Looks like the pricing model is a brief discount followed by a price hike.

I see the special on the Domino at the moment. Buy a Domino and get the Domino systainer for free. $1750.00. I think it will be a while before a Domino graces the workshop
@Grakat You are learning quickly, That Tooltchnic don't give anything away for free.

 The price of the domino has gone up quite a bit from last year and by my reckoning has gone up nearly $200 since I first entertained the idea of purchasing one, with the current price structuring the revelation of the domino will unfortunately for me remain a fantasy.

Offline Untidy Shop

  • Posts: 2673
Re: One for the Aussies...ACCC submission
« Reply #559 on: January 23, 2016, 01:06 AM »
Submission - last call for signatories.

Please read Reply 541.

Draft one of the submission has been completed and circulated to those who PM'd me wishing to participate. Thank you to those who responded.

If you want to see and sign the document, and live in Australia, please PM me ASAP.

Thanks,

Stephen
« Last Edit: January 23, 2016, 01:13 AM by Untidy Shop »
If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Offline Kev

  • Posts: 7651
Re: One for the Aussies...
« Reply #560 on: January 23, 2016, 01:18 AM »
@DB10 based on the prices on gettoolsdirect.com.au ... these pads are now $79.00, which says the $63.20 prices is less the 20% discount.

Fixed price ROBBERY !!! [mad]

. . . . .... you don't expect to pay $10K for a set of tyres for your car.

So, Kev I assume you are yet to replace those tyres on the Ferrari!?  [smile]


_______________________________

Re the pads - you only forget to put the sanding disc on once!

I didn't know you could replace the tyres on a Ferrari .. I've just been replacing the entire car [huh] [wink]

Tyres for the Audi are $600+ a corner ... that's why I like riding my bicycle!

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #561 on: January 23, 2016, 06:55 AM »
So I guess it's a case of grabbing the blue backing pad ASAP. Looks like the pricing model is a brief discount followed by a price hike.

I see the special on the Domino at the moment. Buy a Domino and get the Domino systainer for free. $1750.00. I think it will be a while before a Domino graces the workshop
@Grakat You are learning quickly, That Tooltchnic don't give anything away for free.

 The price of the domino has gone up quite a bit from last year and by my reckoning has gone up nearly $200 since I first entertained the idea of purchasing one, with the current price structuring the revelation of the domino will unfortunately for me remain a fantasy.

The funny thing was that I had to educate my "premium" dealer on the deal for the sanding pads with the ETS150/3. However he hadn't adjusted the prices on the shelf, so according to consumer law I should have got the sander for the old cheaper price, however with the price fixing deal they wouldn't honour it.

The domino is on the list, but like you say it's going to be a while.
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #562 on: January 23, 2016, 08:37 PM »
Three weeks since the new price rises and my premium dealer can't be ar*ed to put up any of the new prices, so if you want to know the price of something you have to que up and wait for them to price check it. Couldn't be bothered so left.

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #563 on: January 24, 2016, 03:09 AM »
Yes I found that too. Maybe now would be a good time for someone to start an argument with their dealer.   [big grin]

Does anybody know how long the DF500 + domino systainer going to be available?
« Last Edit: January 24, 2016, 04:58 AM by Grakat »
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline DB10

  • Posts: 911
Re: One for the Aussies...
« Reply #564 on: January 24, 2016, 07:50 PM »
Yes I found that too. Maybe now would be a good time for someone to start an argument with their dealer.   [big grin]

Does anybody know how long the DF500 + domino systainer going to be available?

 As it's part of the latest promotion, I read in the brochure until the 31st of March

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #565 on: January 25, 2016, 11:04 PM »
Hmmmmmm

Since the base tool will no doubt go up by 8% after the sale might have to try and get one by March 31st. I doubt any of the dealers will be able to give a good demo on the tool first, as it's a specialist tool, and it would be good to know the ins and outs before dropping $1750 on it.
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline Grakat

  • Posts: 233
Re: One for the Aussies...
« Reply #566 on: January 26, 2016, 12:21 AM »
BTW hope you all have a great Australia Day. Spent mine getting the lawn under control, as this rain/sun cycle promotes vigorous lawn growth.

Lamb goes on the Weber tonight. [big grin]
Regards
Graham

Festool ETS150/3, TS55, CT26, DF500+ Domino set, PS300, HKC55, RO150

Offline TheTassieBFG

  • Posts: 84
Re: One for the Aussies...
« Reply #567 on: January 26, 2016, 12:46 AM »
Three weeks since the new price rises and my premium dealer can't be ar*ed to put up any of the new prices, so if you want to know the price of something you have to que up and wait for them to price check it. Couldn't be bothered so left.

have they taken down the old prices (if they ever had them up) you would have a case for getting them at shelf price.

Offline Kev

  • Posts: 7651
Re: One for the Aussies...
« Reply #568 on: January 26, 2016, 12:48 AM »
Prices on shelves?? My hear couldn't take it!

Offline Untidy Shop

  • Posts: 2673
Re: One for the Aussies...
« Reply #569 on: January 26, 2016, 01:55 AM »
BTW hope you all have a great Australia Day. Spent mine getting the lawn under control, as this rain/sun cycle promotes vigorous lawn growth.

Lamb goes on the Weber tonight. [big grin]
Hi,
Before you have Lamb, you should look at this -

http://festoolownersgroup.com/general-friendly-chat/happy-australia-day!!!/msg439993/?topicseen#msg439993
 [big grin] [big grin] [big grin] [smile]
@Grakat
« Last Edit: January 26, 2016, 02:02 AM by Untidy Shop »
If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values