Well turns out you guys were right... What a disgrace Carba-tec (Perth) is!!
So I go there this morning to pick up the items I wanted and notice on their whiteboard they have a little * under the "Massive 10% off EVERYTHING".... *Excludes power tools!!!
Hmmm I thought...
Went in and the first thing on my list was the domino assortment systainer. I didn't even consider it a problem because it's obviously not a power tool... So wrong! "Oh no, that's not included in the sale cause it's a power tool accessory"... Exactly I say, it's not a power tool! "No, because it's an accessory of a power tool it's not included"
Incredulous I moved on... "OK, so the next thing I want is a CT-17 extractor, they must be included because they're on sale on your website". Reply was "no, that's a power tool as well" so I show him his own website where it clearly shows the 10% off.http://www.carbatec.com.au/festool-ct-36-dust-extractor_c20208
"Oh ok, I'll check with the boss" he says
Comes back and says "I've checked with the boss and he says that the sale is only in Brisbane"!!!
Stupidly I continued arguing! Reminded him that the website is Australia-wide, not Brisbane specific blah blah... In the end I just shook my head and walked out...
In conclusion, Carba-Tec Perth = frauds!
That's my third dealing with three different local Fedtool dealers... 2 were horrendous, one was just average.
Why would I bother paying a premium for 'service' which is just bad?!
Might aswell buy from UK... Can't say I didn't try!