I thought I would follow up on this thread. I wound up placing my initial Festool order with Tom Bellemare @ Tool Home. I cannot sing his praises enough. He did a wonderful job of keeping me well informed throughout the ordering & delivery process. He was also able to make a lightning fast remedy to a shipping issue we encountered with the 3000mm guide rail which was sent via a freight carrier who shall remain nameless. Unfortunately, It was mishandled by the freight carrier (clearly not Tom's fault) and when it arrived, it was bent in half like a banana?!?!  . When I notified Tom of this situation later that afternoon, he immediately made arrangements to have a new one shipped out to me first thing that next morning! Now that is service. Thank you Tom!