During most recent Christmas/New Year season, i ordered my OF 1400 router and CT 22 from Bob.  wouldn't you know, he screwed up.  Of course, you know the fact i placed the order a day before New Years Day had nothing to do with any sort of screw up (I'm only kidding about the screw up Bob) and about two weeks later, i decided to call just to check up on the order.  Somehow, with the fact it had been placed on a weekend, and a long weekend at that, and a weekend when I am sure there were more fun things to do at that, he had not processed the order.  It can happen.  Bob was actually more upset than i was and offered to drive up to my place from New Jersey the next morning with my toys.  Now, i think that would have been just a little beyond any call of duty and so I allowed I could wait for the natural forces of UPS.  It would have been atleast a three hour round trip, probably more at the hours he would have been traveling.  Then, once he found my town, that would have been his real downfall.  I live in an area of town where "you cahn't get theah from heah".  I don't think one could ask for any better service attitude than that.
Tinker