Author Topic: UK - FREE battery from Festool and lower prices from Toolfest  (Read 11660 times)

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Offline bobfog

  • Posts: 809
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #30 on: January 05, 2017, 03:51 AM »
What I'm picturing in my head is an episode of Are You Being Served in which word has come down from on high to increase sales and the minions dream up a scheme; and they are more excited about it than the punters are.

5% off a 500 Festool will get you dinner at a decent restaurant (by yourself) , but I'd hardly call it epic either.

Epic is 65% off with coupon for further savings on a future tool.

But, I can tell you this - excited salespeople are better for everyone.  No one wants to shop at a store where the people are crumudgeons.

Im thinking more Only Fools and Horses. Del Boy, ever the wideboy is telling Rodney to sell whatever their latest cash cow product is at "triffic" low prices and Rodney trying to explain that he can't just expect people to believe the prices are "triffic" just because he says they are.

Offline toolfest.co.uk

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Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #31 on: January 05, 2017, 03:56 AM »
Mmmm, I hope that comment is just in fun.
www.toolfest.co.uk for FESTOOL products

www.systemcontainer.co.uk for TANOS products

Offline GarryMartin

  • Posts: 1602
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #32 on: January 05, 2017, 04:04 AM »
I can't remember the last time a major, very well regarded dealer lowered their prices *across a range of machines* to the highest percentage discount they've ever sold at *for them*, and at levels below their competitors. Even at "just" 5%, it's still a great deal.
[NOTE: Tools from other manufacturers are of course available. As this is the Festool Owners Group, I tend to limit my advice to the tools that Festool sell, and assume that you've come to this site to get advice on Festool tools and because the level of skill and experience of the community here outstrips most you'll find elsewhere. If you *are* interested in tools from other manufacturers, please mention it in your post and also take the time to visit their user forums too.]

UK and Southern Ireland Members  |  Supplemental Manuals  |  Festool Links  |  Festool UK Spare Parts

Offline PatR

  • Posts: 178
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #33 on: January 05, 2017, 05:07 AM »
What I'm picturing in my head is an episode of Are You Being Served in which word has come down from on high to increase sales and the minions dream up a scheme; and they are more excited about it than the punters are.

5% off a 500 Festool will get you dinner at a decent restaurant (by yourself) , but I'd hardly call it epic either.

Epic is 65% off with coupon for further savings on a future tool.

But, I can tell you this - excited salespeople are better for everyone.  No one wants to shop at a store where the people are crumudgeons.



Warren, your gracious and measured response to crass comments shows inordinate self-restraint. Well done and shame on the cheap and uncalled for posts which merely highlight bad manners. 

« Last Edit: January 05, 2017, 06:13 AM by PatR »

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #34 on: January 05, 2017, 05:50 AM »
I can't remember the last time a major, very well regarded dealer lowered their prices *across a range of machines* to the highest percentage discount they've ever sold at *for them*, and at levels below their competitors. Even at "just" 5%, it's still a great deal.

^^Exactly!  We know Warren has told us before that he is largely UN-able to compete in the same level as some of the other dealers at the their rock bottom profit margins and buying power.
But suddenly he is trying something new and is now the  lowest on price for every product i checked!

Warren is also regularly on the FOG being a wonderfully helpful and friendly member - i hope whatever he is trying out works well for toolfest.co.uk  and helps keep our UK prices competitively low.

The rude posts in this thread are surprising and unnecessary.
there's nothing like the right tool for the job

Offline SouthRider

  • Posts: 63
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #35 on: January 05, 2017, 07:21 AM »
In the US 5% off of Festool on an ongoing basis would be HUUUGE!

It's hard here to get them to throw in a tshirt or a cap when you pay full retail.

Time for a revolution.

Offline mikeomalley

  • Posts: 43
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #36 on: January 05, 2017, 11:13 AM »
Have to say Warren is a good guy and would get my business if I was closer.  Mike

Offline antss

  • Posts: 1079
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #37 on: January 05, 2017, 08:29 PM »
Warren , I'm not looking to take shots at you.  I hope your new promo is successful too.  Have you done 100k in new FT business in the few days since that was anounced ?   [eek]  [eek]. That's got to be some sort of record, and I can see why you're excited.  If it's just projections, well..... 

Is it your plan to make the 5% off the normal selling price ? This can be good for the consumer in the short term, especially if others match or exceede your offer. Then you're just playing a war of attrition and unless you're a big juggernaut with lots of volume and other lines you'll eventually lose as those types can easily fill orders at a few point of margin because of the volume and they'll always be able to out price you. It's simply a race to the bottom. 

This is exactly what FT doesn't want to happen, as it devalues their brand along the way.  Now , maybe they're at the business point they want to increase units sold at the expense of margin , but I don't know.

Of course 5% is better than nothing, like we have here in NA.  I'm just having a conversation about whether 5% is "epic" , or "huuuge" as SouthRider says.  I still maintain it is not either.  All are entitled to their opinion.

@PatR - since when does disagreeing with someone make a person rude.  My comments are no different than a group discussion about any other promotion from a retailer.  Some times they are good , sometimes they are stinkers , and sometimes they're just ho hum.  Perhaps you're new to retailing , but businesses generally don't offer promotions or sales because they love their customers. They do it because they want to generate more sales and money for themselves.

 The goal is to have a product or service that doesn't need a gimmick to sell. 

Another case in point : you know you've got an epic , huuuge , get it while it's hot deal when it ends after 3 days and your initial run is sold out, your three month supply is spoken for and there won't be any more for six.  That's big news, not 5% for an indefinite amount of time.

Offline toolfest.co.uk

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Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #38 on: January 06, 2017, 03:49 AM »
Warren , I'm not looking to take shots at you.  I hope your new promo is successful too.

Thanks @antss ,

Best regards

Warren
www.toolfest.co.uk for FESTOOL products

www.systemcontainer.co.uk for TANOS products

Offline yetihunter

  • Posts: 333
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #39 on: January 06, 2017, 08:35 PM »
It pains me that I'm not allowed to curse on this forum.  [big grin]

Retail Price Management is super awesome. 
TOOLFEST/System Container/Bunny's Bolts = top notch.

Unfortunately, RPM is illegal in the U.K., so Warren probably takes care of tons of people that turn around and buy stuff he offers from amazon or b&q or whatever, just to save a lousy couple of £. 

Festool plays a big part in keeping my favorite businesses in business, here in the United States.   Do not underestimate the fact that most people will gladly spend all day in a store, demo products, tie up the salespeople, leave empty handed, and buy the product online to save a lousy ten bucks. 

Festool will maintain their pricing agreements in the US, and I am happy for it.
It really irks me to see anyone hassling a long time devoted Festool dealer over chump change.  However, that seems to be the trend in the U.K. these days.   😔







Offline Ordewin

  • Posts: 2
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #40 on: January 09, 2017, 10:59 AM »
Hi all
I have been around the FOG and a Festool owner for a long while now and met Warren a couple of years ago when he hosted the road show and the wonderful Phil Beckly let have a go on the HK85, wow what a machine!
I am amazed at the responses that have come Warrens way as if anyone bothered to spend a bit of time looking at the prices he is now offering would see that he is the best part of 10% cheaper than the two biggest hitters in this country N&B and FFX. I for my part will certainly taking Warren up on this deal and hope he is able to sustain it in the longer term

Robin

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #41 on: January 09, 2017, 12:47 PM »
^^ Welcome Robin - Thanks for your fair and reasoned response.
there's nothing like the right tool for the job

Offline msc

  • Posts: 94
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #42 on: March 24, 2017, 09:09 PM »
I took this offer and bought the T18 with the new smaller 3.1ah batteries. Service received from toolfest was simply amazing, i.e. quick delivery etc but the warranty form and battery offer form had been filed in on my behalf and i did not have to do anything, the free battery arrived a couple of weeks later directly from festool. The only part time a little annoyed is regarding the 3.1ah batteries not been able to be used in the ts55c, yes the saw is power hungry but it should still be able to power up with 2 x 3.1bats and be used to cut say 6mm mdf/ply or just a few short cuts. Festool should really make this clear, but the smaller battery size and reduced weight really makes a difference with the drills. However i think the offer is very good and with the best prices from toolfest I've just ordered a bhc 3.1ah plus and the full hkc set.

Offline joiner1970

  • Posts: 3199
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #43 on: March 25, 2017, 04:22 AM »
I was looking at that T18 compact set looks a real bargain at that price and you get a free 5.2ah battery :-).

Do i need another drill lol

Offline msc

  • Posts: 94
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #44 on: March 25, 2017, 06:51 AM »
Yes, that's what I got, the free battery makes it good value, just a little annoyed that the smaller bats won't power up a saw even tho I've got a old 3ah batt and it does. Festool should make this clear

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #45 on: March 25, 2017, 06:59 AM »
@msc Then you will be in the fairly unique position of being able to confidently answer a question I have not yet managed to get answer from on the forum. . . . . . Will the 18v 3.1ah Compact Batteries run the HKC saw?

I would be so grateful to finally get a confirmed answer for this!!
there's nothing like the right tool for the job

Offline fuzzy logic

  • Posts: 333
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #46 on: March 25, 2017, 07:50 AM »
Just reinforcing what joiner1970 wrote. 
Seems the free battery is now 5.2aH now?? 
Probably pull the trigger on BHC Basic now... 
(Not sure if can use this promotion on more than one tool.) 

https://www.festool.co.uk/campaigns/18-volt#aktion 

Richard (UK)
Decent people do the right thing - always?

Offline msc

  • Posts: 94
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #47 on: March 25, 2017, 08:17 AM »
The 3.1ah compact does power up a hkc but Ime unable to cut anything until next week. Never tried it until now. I knew about not powering a tsc55c because I ran out of and only had my 3.ah compact on hand and would not work even with 2 fully charged

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #48 on: March 25, 2017, 08:28 AM »
^^^ thanks msc - that ultimately tells me what I need to know - of course any extra report on how well it performs with the battery would always be appreciated. . .

Cheers!
there's nothing like the right tool for the job

Offline carlb40

  • Posts: 367
  • Site carpenter
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #49 on: March 25, 2017, 11:04 AM »
Just reinforcing what joiner1970 wrote. 
Seems the free battery is now 5.2aH now?? 
Probably pull the trigger on BHC Basic now... 
(Not sure if can use this promotion on more than one tool.) 

https://www.festool.co.uk/campaigns/18-volt#aktion 

Richard (UK)

It has always been a 5.2 amp battery you receive, even if you purchased the compact set with 3.1 amp batteries. What is new is the added feature of buying a body only, it used to be set versions only up until a few days ago.
Carl

Never never go, never never know [smile]

Flickr

Offline fuzzy logic

  • Posts: 333
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #50 on: March 25, 2017, 03:39 PM »
Thanks Carl - shows how much attention I've been paying  [embarassed]   

Have vaguely fancied the BHC basic for a some while now.  The free battery
is pushing me over the edge - despite the fact BHC doesn't have a chisel mode. 

Richard (UK) 
Decent people do the right thing - always?

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #51 on: June 28, 2017, 10:57 AM »
Persuaded by the free battery offer, i bought another Carvex last month.

But after the delivery company inexplicably returned my parce/battery to Germany I've been unable to get a response from festool! For over two weeks and repeat emails [sad].

Is there a better way to be contacting them than info@festool.co.uk?  @Phil Beckley 

Thanks.
« Last Edit: June 28, 2017, 03:33 PM by mrB »
there's nothing like the right tool for the job

Offline LoftyDave

  • Posts: 6
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #52 on: June 29, 2017, 10:08 AM »
After 6 months of dithering, finally decided to purchase the PDC 18/4 Set version so I could get the free battery.  Also, purchased the Carvex basic from Warren at www.toolfest.co.uk as his price is the best currently available.

Closing date for purchasing and registering a battery tool in the U.K. is tomorrow 30 June 2017.





Sent from my iPad using Tapatalk

Offline toolfest.co.uk

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Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #53 on: June 29, 2017, 10:24 AM »
Thanks for the order @LoftyDave , your post is a timely reminder that the offer does close tomorrow at midnight, so if anyone is still thinking of going for it and getting a free battery - now is the time.

Any orders received after midnight on 30th June will not qualify!!  [scared]

Best regards

Warren
www.toolfest.co.uk for FESTOOL products

www.systemcontainer.co.uk for TANOS products

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #54 on: July 07, 2017, 05:06 AM »
I have now been trying to get hold of festool for a whole month! (See 3 posts back) Multiple emails & social media. Why will no one actually respond to me? What is going on? Where is the excellent customer service Festool continually claim to provide? Any customer service will do.....
there's nothing like the right tool for the job

Offline GarryMartin

  • Posts: 1602
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #55 on: July 07, 2017, 06:36 AM »
I have now been trying to get hold of festool for a whole month! (See 3 posts back) Multiple emails & social media. Why will no one actually respond to me? What is going on? Where is the excellent customer service Festool continually claim to provide? Any customer service will do.....

Clearly it's not acceptable, and I don't know why this is, but the quickest responses seem to come from Facebook. But have you tried calling them?

@Phil Beckley
[NOTE: Tools from other manufacturers are of course available. As this is the Festool Owners Group, I tend to limit my advice to the tools that Festool sell, and assume that you've come to this site to get advice on Festool tools and because the level of skill and experience of the community here outstrips most you'll find elsewhere. If you *are* interested in tools from other manufacturers, please mention it in your post and also take the time to visit their user forums too.]

UK and Southern Ireland Members  |  Supplemental Manuals  |  Festool Links  |  Festool UK Spare Parts

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #56 on: July 07, 2017, 07:20 AM »
Thank Gary. For some stupid reason it never occurred to me to call them. So used to email  these days i guess. I'll try that on Monday if i don't recieve any response from my latest round FB messages today.

Sadly my recent FB attempts are bordering on rude. Really not my style and i genuinely hate doing it, but im becoming insensed by the lack of response. I'm a very patient guy but I'm being tested here.

Part of my annoyance comes from the fact that when purchased my 2nd Carvex back well over two months ago it was in part because i knew the free 5.2ah battery would come in handy for the job im doing this week, outside with no power.

Anyway sh/t happens, i just want someone to answer me. 😭😁
there's nothing like the right tool for the job

Offline mrB

  • Posts: 389
Re: UK - FREE battery from Festool and lower prices from Toolfest
« Reply #57 on: July 07, 2017, 09:17 AM »
After my 4th attempt on Facebook i finally had a response!👍
there's nothing like the right tool for the job