Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Another Happy Festool USA Repair Service Customer  (Read 1513 times)

0 Members and 1 Guest are viewing this topic.

Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 11893
Another Happy Festool USA Repair Service Customer
« on: May 12, 2014, 04:20 PM »
I had my first opportunity to experience Festool's service department when the battery on my Syslite stopped holding a charge.  Out and back in exactly 7 days and it works great now.

Thank you Russell V [thumbs up] and the rest of the Service Team!


Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.

Offline gjh119

  • Posts: 31
Re: Another Happy Festool USA Repair Service Customer
« Reply #1 on: August 19, 2014, 04:39 PM »
I have to echo Pete's comments on the Festool USA Service. I sent my MFK 700 to the Indiana facility on a Friday. It was returned to me the following Friday. They replaced the electronic module in it. The only bad thing was this router was used only once before I had to return it for service so that kinda didn't sit well with me. But now she's fixed and up and running.