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Author Topic: Another Happy Festool USA Repair Service Customer  (Read 1443 times)

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Offline Peter Halle

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Another Happy Festool USA Repair Service Customer
« on: May 12, 2014, 04:20 PM »
I had my first opportunity to experience Festool's service department when the battery on my Syslite stopped holding a charge.  Out and back in exactly 7 days and it works great now.

Thank you Russell V [thumbs up] and the rest of the Service Team!

Peter

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Offline gjh119

  • Posts: 31
Re: Another Happy Festool USA Repair Service Customer
« Reply #1 on: August 19, 2014, 04:39 PM »
I have to echo Pete's comments on the Festool USA Service. I sent my MFK 700 to the Indiana facility on a Friday. It was returned to me the following Friday. They replaced the electronic module in it. The only bad thing was this router was used only once before I had to return it for service so that kinda didn't sit well with me. But now she's fixed and up and running.