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Author Topic: Another Kapex Bites the dust. Again.  (Read 82925 times)

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Offline Jiggy Joiner

  • Posts: 298
Re: Another Kapex Bites the dust. Again.
« Reply #450 on: May 13, 2019, 04:42 PM »
Hi,

I haven't posted for some time but do keep tabs of what's going on. Well my Kapex died today half way through a big job  [sad].

I have had it for 7 years but it only gets used on kitchen fits due to it's accuracy. I have a smaller Dewalt for studwork etc.
So it has not had a lot of use really but as it is 7 years old, well out of guarantee.
So will make the call tomorrow to Bury St. Edmunds where I believe they repair them. The good news is it's only 35 miles down the road so will deliver it there myself.
No idea of cost but knowing Festool it is probably going to be expensive.

Will keep you posted on how it goes.

Sorry to read this, I hope it gets sorted as quickly as possible for you.
No sure how true this is but, at the weekend I asked a dealer about his experience with Kapex failures, and he was very honest, or at least seemed so. He said he had seen a fair few come in for repair but, some consolation is that for a while now, the repairs have been carried out with later improved parts, that the latest 120 has. He said this should, and has so far eradicated repeat failures?

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Offline ChuckM

  • Posts: 1011
Re: Another Kapex Bites the dust. Again.
« Reply #451 on: May 13, 2019, 04:50 PM »
Snip.
some consolation is that for a while now, the repairs have been carried out with later improved parts, that the latest 120 has. He said this should, and has so far eradicated repeat failures?

As much as it is something I was happy to hear, I kinda doubt about that assessment unless we can pinpoint what those improved parts are. In any case, the new Kapex has been around for just 6 months(?), and even if the new parts are used now for repairs, it would be too early to draw any useful conclusions.

Offline Jiggy Joiner

  • Posts: 298
Re: Another Kapex Bites the dust. Again.
« Reply #452 on: May 13, 2019, 05:05 PM »
I thought the same Chuck but, I wonder if the latest parts have been around for longer than we think, and using them in repairs for a while may have been part of testing?
Just thinking out loud here.

Online Slowlearner

  • Posts: 43
Re: Another Kapex Bites the dust. Again.
« Reply #453 on: May 13, 2019, 06:22 PM »
Im happy they might have fixed the problem but also un happy bc then ill have to blow 2500 lol