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Author Topic: Anyone considering ditching Festool tools?  (Read 19398 times)

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Offline aloysius

  • Posts: 278
Re: Anyone considering ditching Festool tools?
« Reply #60 on: December 31, 2017, 09:05 PM »
Except that Festool doesn't really have anything with SDS, besides that one battery hammer.

Protool used to have some wired hammers, but they seem to have disappeared completely.

Hitachi sells one in a Classic systainer.


I firmly believe that Bosch is, was & probably will remain the kings in hammers of all varieties:  cordless, corded, sds +, max & even hex.  Some others are up there too.  Both Hilti & Makita make excellent bigger hammers, & Wacker Neumann certainly make the most powerful (3600w, 100+J) electric hammers in the business.

But nobody else has the depth of range in all categories as Bosch.  Not the power & performance edge.  Nor the price points either.  Whilst much of Robert Bosch's tool range leaves a little (or a lot) to be desired, their hammers rule.  All but the biggest should fit into Sys IIs, Midi or maybe MaxiSys/tainers.
To be king or queen, both will be fine. [big grin] Even though, Hilti and Makita with Bosch are very good and I have respect  for all of them, but I would never give up my Flex and Metabo for none of them including Festool. Cordless or corded.
Here is the latest Metabo with dust collector.

http://www.youtube.com/watch?time_continue=3&v=LoLb_BOPQgY

I've both owned & tried a few others along the way, too.  DeWalt Max 1500w, Metabo Cordless & Corded Plus, & an old Atlas Copco/Kango/Milwaukee.  Plus quite a few assorted Hiltis, Makitas, DeWalts, Milwaukees etc borrowed and tried out from suppliers, colleagues & employers.

There's a nice long-format 1700w Max combi hammer made in Germany & marketed as an AEG, Milwaukee & Metabo in their respective corporate colours.  It was for years the biggest, i.e. most powerful (I think) SDS Max hammer that still drills (52mm in solids, 150mm cores).  I'm actually on my third one now.  Bosch have a newly-released equivalent out now, too (GBH 12).  But its shorter L-frame chassis layout places too much bending effort on my ageing back for chipping/chiselling.  I like the longer ones for these tasks.

Always went back to the Bosch range 'though.  For me anyway, they just build a better mousetrap.  In each & every size range I required, from 5mm Hilti plug setting, dynabolting & loxton setting, mating new to old slab pours, through-boring cable access holes, chiselling & chasing to heavy demolition of slabs, my carefully selected range of Bosch hammers invariably worked best for me.  Admittedly some better than others, but that's hardly a valid criticism of a range that must have over 50 different variants!

The specs tell part of the story:  in each, size, wattage, cordless voltage, weight class the Bosch version tends to have the most outright power, punch & capacity.  Apart from the overall max & min capacities, their "sweet spot" also tends to be slightly wider too.  For intensive use, they also seem to have "better" vibration damping strategies than the competition.  As an industrial white finger sufferer with recurrent carpal tunnel issues, I take NVH performance seriously.
FOG-wit since '95:  Some say since birth...

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Offline Joe Felchlin

  • Posts: 128
  • Just another day in paradise - Livin’ the dream!
Re: Anyone considering ditching Festool tools?
« Reply #61 on: January 01, 2018, 03:22 PM »
An ardent hobbyist woodworker for many years,
I’ve been a FOGer since 2007, when I took up with Festool.
As you can see be my “signature”, I’ve bought/own a lot of Festool products.
Early on, Festool QA was excellent, and I almost never had a reason to have a tool sent for service.
As the years have gone by, I’ve had more problems with Festool tools -
And Service has declined appreciably without “intervention from higher up”...
Not only in my own experience, but in reading the FOG over the last several years.
Eventually, the issue gets resolved, but not without increasingly discontentment with the Festool brand/company.
Example:
I really wanted to purchase the Kapex, and it’s assorted assessories.
$$ weren’t/aren’t an object. I’m retired and have the $$.
BUT... Having read about all the issues with the Kapex...
And read about - And personally experienced -
Festool’s Service’s seemingly continued unresolved problems -
I just decided to keep using my perfectly good/excellent -
Bosch 12 In. Dual-Bevel Glide Miter Saw.
I’ve made the same kinds of decisions about other Festool potential purchases.

ALL of these FOGers can’t be wrong in their consistent/ongoing assertions -
About the duel major issues of declines in Product Quality and Service.
One would assume, we are good willed, loyal Festool tool buyers/users;
Not simply a few malcontents.
In my opinion...
It appears that Festool has come to the point of working with -
A COST/BENEFIT (PROFIT) business paradigm -
Where they’re “trading” on “yesterday’s reputation” and quality -
While slowly letting Festool’s quality and service erode.
At the point that Festool’s SALES decline... The paradigm will change.
In the meantime... Faithful FOGers will continue to read the reviews -
Only buying from brands with tools that “measure up”.
Let’s hope that Festool changes the way they’re operating -
Before the current situation spirals “down the tubes”.
Think: SEARS ☹️
Regrettably,
Joe
« Last Edit: January 01, 2018, 07:30 PM by Joe Felchlin »
FESTOOL: CT26 and CT33 E HEPA Dust Extractors, MFT 1080, MFT-3, TS 55 REQ-F-Plus USA, TS75 EQ, Guide Rails: 1080's/1400/3000mm, LR 32-SYS/Holey Rail, Parallel Guides and Extensions, OF1400 EQ Plunge Router, OF1010 EQ Plunge Router, HL 850 Planer, RO125 FEQ Rotex Sander, LS 130 EQ Linear Detail Sander, DX93E Detail Sander, C12 Cordless Drill, CXS Cordless Compact Drill Driver, SYS-Centrotec-Set, Domino XL DF 700 EQ Plus Tenon Joiner Set, Domino DF 500 Tenon Joiner | WOODPECKERS: DF 500 Offset Base System | BOSCH: 5412L Compound Miter Saw, 4100-09 10-Inch Table Saw | POWERMATIC: 60HH 8" Jointer, PWBS 14" Bandsaw w/Riser Block | MAKITA: 2012NB Bench Top Planer | JESSEM: Mast-R-Lift XL/Fence/Slide, Rout-R-Plate/Table Stand | RIKON: 50-120 6inX48in Belt-Disc Sander | JET: JBOS-5 Benchtop Oscillating Spindle Sander | PORTER CABLE: 7518 and 690LVRS Routers, 557 Pro Plate Joiner, 16/18/23 Gauge Nailers | LEIGH JIGS: D4R 24 Pro Dovetail Jig, FMT Pro Mortise & Tenon Jig | LIE-NIELSEN: Almost every hand plane | DOWELMAX: 3/8" and 1/4" | KREG: K3 Master System | FEIN: Multimaster FMM 250 Q Kit | TORMEK: Super-Grind 2000 | DUST DEPUTY: Industrial (ALL) Steel Deluxe Cyclone (2)

Offline Welshdog

  • Posts: 48
Re: Anyone considering ditching Festool tools?
« Reply #62 on: February 02, 2018, 01:53 AM »
My concern with Festool is their glacial product development and improvement cycle. Changes to existing products seem to be very infrequent and quite rare.  It's as if they think the first iteration of a tool is the best it can be and there is no need to continue improving or <gasp> fix problems that arise.  The hose garage for the dust extractors is a prime example.  There is no question three things were wrong with the design. 1) the wrong plastic was chosen. 2) the actual design of the garage is flawed with too thin plastic in places and a lack or reinforcement in critical spots. 3) complete failure to understand how normal human beings (not engineers) would use the product.  The domino is another almost orphaned product. Very few changes have been made and only a couple of flaws have been fixed.  As far as I can tell no significant functional improvements to the design have been made ever.  The MFT - does anyone believe, in the many years the current design has been sold, that there could not have been numerous improvements, added features and more accessories developed? Table sag, splinter guard peeling, finicky squaring are all problems that could have been fixed or improved upon.  How about a creative solution for working with small pieces of wood on the MFT - that would make me real happy.  People have mentioned the Plug-it problems.  I have never broken one, but it's pretty easy to understand how that would happen when you use one.  Too much plastic, too much force needed and too long a barrel adds up to a delicate part that can't handle frequent use. I can't remember which tool it is, but every time I attach or remove the Plug-it I cringe a bit because it feels like something is gonna give.  Someday it will, judging by all the reports.

Don't get the wrong impression. I like my MFT, my ATF 55, my CT36, my Domino, my Rotex 125, my OF 1400 and my Pro5. They are all good tools, generally perform well and do unique things.  But when other companies issue new tools with usable improvements every single year, you wonder exactly what it is they are doing at the Festool offices in Germany day in and day out.
DF 500, RO125, MFT/3, ATF55e, OF1400, CT36, Syslite, Pro 5

Offline tallgrass

  • Posts: 705
Re: Anyone considering ditching Festool tools?
« Reply #63 on: February 02, 2018, 02:47 AM »
i have tons. They perform as advertised. ill be sticking around.

Offline ChrisK1970

  • Posts: 578
  • Wicked Awesome
Re: Anyone considering ditching Festool tools?
« Reply #64 on: February 02, 2018, 08:08 AM »
I just bought a PDC and am HKC so I’m still pretty happy. Wouldn’t mind another syslite.
Dark Helmet.....Remember! Evil will always triumph over good. Because good is dumb!

Offline sospan

  • Posts: 27
Re: Anyone considering ditching Festool tools?
« Reply #65 on: February 02, 2018, 09:07 AM »
My concern with Festool is their glacial product development and improvement cycle. Changes to existing products seem to be very infrequent and quite rare.



Croeso

The problem for Festool is that they aren't a volume manufacturer like DeWalt or Makita and retooling presses and manufacturing takes a long time. We are now only seeing improvement to their extraction range which now includes quite a few changes to functionality, usability and overall design. Festool to bring quite a few tools to market but have also withdrawn quite a few over the last few years - sometimes in a puzzling way.  Festool's product lethargy is probably down to their self imposed ethos - if they can't improve significantly an existing tool then the don't bother.

On the whole I am impressed with Festool, they aren't tools to use out on site, I mainly use them in the workshop and use other brands outside.

Er gwaetha pawb a phopeth Ry'n ni yma o hyd  [wink]



Offline Dick Mahany

  • Posts: 364
Re: Anyone considering ditching Festool tools?
« Reply #66 on: February 26, 2018, 11:23 AM »
Saw this today from former FOG poster Erock.  Interesting perspective.........

Online GoingMyWay

  • Posts: 568
Re: Anyone considering ditching Festool tools?
« Reply #67 on: February 26, 2018, 11:26 AM »
I was glad to hear his explanation.  I had been very curious why he decided to move away from Festool.  I really enjoy his videos as well.
Inquiring Minds Want to Know

Offline Dick Mahany

  • Posts: 364
Re: Anyone considering ditching Festool tools?
« Reply #68 on: February 26, 2018, 11:45 AM »
I was glad to hear his explanation.  I had been very curious why he decided to move away from Festool.  I really enjoy his videos as well.

I will admit that his cabinet making videos were very well done and quite influential when I was deciding whether to get my TS55, MFT3, Domino and LR32 a few years back for a major cabinet making project.  I hope Festool management can listen objectively to his opinion as I think that would be a good thing.
« Last Edit: February 26, 2018, 01:20 PM by Dick Mahany »

Offline McNally Family

  • Posts: 614
  • Festool Atomic Phaser Particle Blaster (APPB Set)
Re: Anyone considering ditching Festool tools?
« Reply #69 on: February 26, 2018, 11:47 AM »
While I also miss his posts, and wish he would come back, I feel compelled to point out that his explanation regarding multiple chargers being required with the introduction of cordless sanders is incorrect.  I purchased all three cordless sanders, and still only have one charger in my shop.  The batteries for the cordless sanders fit existing chargers.  The only real exception to this rule is with the CXS or TXS drill.  They require their own unique charger, which is why I have not purchased that model drill (I did win the 90year anniversary model, but keep it pristine as a collectable).

My hope is that Festool utilize the new battery in some other tool, sometime in the future (think Vecturo). 
« Last Edit: February 26, 2018, 11:51 AM by McNally Family »
GREEN: In order of purchase = | CT26  |  RS 2 E | Hose w/ Sleeve 3.5m | 115mm X 226mm Hand Sanding Block | 80mm X 133mm Hand Sanding Block | HSK D21.5 5m hose | CT Boom Arm Bundle Set | 1080 Plate for custom MFT | OF 1400 EQ Router (metric) w/accessories | SYS-Rock BR10 | Cordless Sander RTSC 400 Set |  Cordless Delta Sander DTSC 400 Basic | Linear Sander LS 130 | PDC 18/4 set | CXS  2.6Ah Set | Installer Cleaning Set (2018 version) |  New style Festool hose D 27/32 x 3,5m AS/CT | Replacement Hose Garage | Remote control CT-F I/M-Set | MFH1000 work stool | Next purchase: TBD

RED: // Mafell P1cc  //  MT55cc  // Next purchase: TBD

Offline pettyconstruction

  • Posts: 448
Re: Anyone considering ditching Festool tools?
« Reply #70 on: February 26, 2018, 11:48 AM »
I don’t understand Eric’s stance. He is complaining about a change in the tools that he already has.
I could see it if he wanted a tool, and the saw had imperial and he wanted metric but he already had a TS 55 saw.
Seems like selling the car cuz it got a flat tire.
Charlie


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Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 1045
Re: Anyone considering ditching Festool tools?
« Reply #71 on: February 26, 2018, 12:00 PM »
On the battery platform issue, I completely understand the desire to have a single battery that can work on everything. That's ideal. However, we think it's important to design the battery around the tool — not the other way around. In the case of the cordless sanders, the balance and ergonomics of the sanders would be really off if we used the existing 18 V batteries. While having a single battery is more convenient, it's not worth it if it requires us to compromise on the quality of the tool.

Offline LDBecker

  • Posts: 96
Re: Anyone considering ditching Festool tools?
« Reply #72 on: February 26, 2018, 12:59 PM »
I replied to Eric's video on YouTube because I appreciate his videos and what he does - I think he's leaving out the quality of service that you get with Festool verses what you get on cheap-as-possible, Chinese-made, disposable stuff. It may work for a while, but who are you going to take it to for repair? Home Depot? They, at least in the Los Angeles area, sent you to a little shop 30 miles away, and MAYBE in a month, you'll get your repaired tool back. Or not. The repair process on their own Rigid brand seems worse. With Festool - take it to whichever store I bought it from (Anderson Plywood or Woodcraft), and in a week or so it's back and working - even out of warranty stuff. I'm very happy and impressed with the quality of service and support from Festool.
On the issue of batteries/chargers - I personally have tried to standardize my batteries down to just one or two chargers - and I failed miserably. I have the 18v and TSX battery charger for Festool, a Milwaukee 18v charger - love their brushless metal bandsaw, SDS hammer drill, brushless grinder and sawzall, a Makita 18v charger (stapler, older hammer drill), and even a DeWalt charger (amazing level, and now Graco UltraMax handheld sprayer). Oh, and an Eco charger for my lawn blower, edger and soon their mower. I'm now getting more into handplanes - no chargers necessary for them, though I had to put together a sharpening station. It's all kind of fun, isn't it? I'm having a good time with it, and Festool is a big part of that.

Offline live4ever

  • Posts: 783
Re: Anyone considering ditching Festool tools?
« Reply #73 on: February 26, 2018, 01:17 PM »
Eric is just going from brand loyalist/promoter/devotee/fanboy to simply...user. 

Being the former is about more than just liking or using the products - it's a personal alignment with the brand's design principles, philosophy, ethics, business practices, etc.  For the reasons he stated, they've lost him as a brand ambassador. 

In the grand scheme of things, that may not matter much, but I do think content producers like Eric have been helpful in growing Festool's customer base.

Current systainer to productivity ratio:  very high

Offline ChuckM

  • Posts: 594
Re: Anyone considering ditching Festool tools?
« Reply #74 on: February 26, 2018, 02:04 PM »

In the grand scheme of things, that may not matter much, but I do think content producers like Eric have been helpful in growing Festool's customer base.

Although my purchases of Festool products were made before I came across some of Eric's videos (via this Forum), I agree he was helping Festool through his videos. I know nothing about the youtube model and so if he benefited from his videos financially like other youtube video content producers, I don't know.

I am fine with the reasons he gave for his decision. I don't go with any one particular brand for my woodworking needs, except for one thing: all my handplanes (and most other hand tools) are from Veritas.
« Last Edit: February 26, 2018, 02:07 PM by ChuckM »

Offline promark747

  • Posts: 458
Re: Anyone considering ditching Festool tools?
« Reply #75 on: February 26, 2018, 02:14 PM »
I agree with Eric on the imperial vs metric issue.  It was a slap in the face to those of us who adopted metric...and if I'm not mistaken, the tools' underlying mechanics (i.e., the racks or screws used for the scales) actually remain metric so the whole implementation is odd.

Regarding the price increase with lack of innovation/improvement, I think the new CT bluetooth modules are a good example.  If Festool had increased prices but added functionality, the price increases would be much easier to swallow.

Offline Cheese

  • Posts: 4836
Re: Anyone considering ditching Festool tools?
« Reply #76 on: February 26, 2018, 02:34 PM »
On the battery platform issue, I completely understand the desire to have a single battery that can work on everything. That's ideal. However, we think it's important to design the battery around the tool — not the other way around. In the case of the cordless sanders, the balance and ergonomics of the sanders would be really off if we used the existing 18 V batteries. While having a single battery is more convenient, it's not worth it if it requires us to compromise on the quality of the tool.

Hey @TylerC
It would be very interesting to put together several cordless sanders using the conventional, heavy, hard edge, square Festool battery and bring them along on the roadshow for comparison purposes.  [smile]  Maybe some of the other Eric’s out there would change their mind.  [big grin]


Festool’s correct, design the battery around the tool.  [big grin]
« Last Edit: February 26, 2018, 05:14 PM by Cheese »

Offline rst

  • Posts: 1951
Re: Anyone considering ditching Festool tools?
« Reply #77 on: February 26, 2018, 05:04 PM »
I agree with Cheese the regular batteries would add unnecessary weight and skew the mechanics.  Brice's comments about the imperial/metric change is spot on however.  Festool probably should do more market research before another bonehead mistake like this.  As far as the battery platform business, I use Milwaukee 12 and 18v, Fein and Festool.  I use what ever platform works best.  For example, I have at least 95 systainers to store all my different tools and currently am looking at the new Milwaukee packout system for when I need to cart my stuff around jobsites.

Offline Untidy Shop

  • Posts: 2658
Re: Anyone considering ditching Festool tools?
« Reply #78 on: February 26, 2018, 05:31 PM »
I think Eric, for different reasons perhaps, is echoing an increasing dissatisfaction with Festool, THE COMPANY.  This dissatisfaction in increasingly echoed not only on the FOG but also social media.

With a few notable exceptions, Festool makes high quality well designed functional tools. I am not dissatisfied with most of my Festool purchases, although like others I have favourites.

No its dissatisfaction with the Festool the Company, in particular Marketing. Contributing factors are - Annual price rises world wide; in the US the metric/imperial debacle and in Australia - perceptions of price gouging, retail price maintenance, delayed product releases and a poorer version of Service All Includive.


Edit. Festool in Australia is imported by Tootechnic from Festool Germany.
« Last Edit: February 26, 2018, 07:29 PM by Untidy Shop »
If you don't like Signatures, just go to Look and Layout and tick No Signatures.

“The test of the machine is the satisfaction it gives you. There isn't any other test. If the machine produces tranquility it's right. If it disturbs you it's wrong until either the machine or your mind is changed.”
― Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

Offline Chance B

  • Posts: 37
Re: Anyone considering ditching Festool tools?
« Reply #79 on: February 26, 2018, 06:28 PM »
Eric's videos AND more importantly, his excitement and passion for Festool, were definitely an influence on me jumping into the Festool brand. I loved the organization and the "system" that he displayed. Let's be honest, he had quite the collection to show. While I don't necessarily agree with all of his decisions for leaving, I get some of his points for sure.

If people buy the best tool available and not just going for color matching, they are going to have multiple different brands in their arsenal. Festool doesn't make the best of everything. So, the battery excuse mentioned in the video, I just don't get. And, Bosch has an 18v and 12v battery platform as well with large lines in both. Right there, even within brands, their are multiple batteries to carry around.

I have quite a few Festools in my garage. Most I am happy with and would buy again. But, I would replace probably a 1/3rd of them if and when they fail with cheaper options. As good as the Kapex is (and I do think it's a great saw), if it blows up on me, I'm going back to my old faithful Dewalt for a 1/3rd of the cost. I believe I could buy a new Dewalt for the price of the repair bill.


Offline Ash Dash

  • Posts: 134
Re: Anyone considering ditching Festool tools?
« Reply #80 on: February 26, 2018, 09:19 PM »
Saw this today from former FOG poster Erock.  Interesting perspective.........
I Agree with EROCK. And I do use these tools for work.  65 systainers later.

Offline ScotF

  • Posts: 2477
Re: Anyone considering ditching Festool tools?
« Reply #81 on: February 26, 2018, 11:51 PM »
Everyone is entitled to a view and opinion. I think Festool does enhance/change tools. Perhaps not as quick as we like, but it happens regularly. Track saws have the 90 degree stop now and wear strips on the bottom sole which is nice. Batteries keep improving and the new hoses and Bluetooth is pretty cool. New saw blades and other things. They are not for everyone and no one tool company has everything nor is any company perfect. I like my Festool stuff and I also like my stuff from competing brands.

Offline Kev

  • Posts: 7651
Re: Anyone considering ditching Festool tools?
« Reply #82 on: February 27, 2018, 04:08 AM »
I really get Eric's response and I think I would have reacted the same way over "Imperialgate" ... Festool USA screwed that up big time. I personally have a gripe with Festool locally - TTS Australia in relation to pricing, new product availability and service. I'm not ditching my existing massive investment in Festool, but my new tool buying process no longer starts with "do Festool make one?".

I'll add that I'm getting a lot more comfortable with yellow tools [cool] [big grin]

Offline Bert Vanderveen

  • Posts: 456
Re: Anyone considering ditching Festool tools?
« Reply #83 on: February 27, 2018, 05:24 AM »
If only the US of A had kept to their promise (made in the form of signing an international treaty more than a hundred years ago) to go metric — part of Eric's reasoning would have been moot. : )

That being said: he has a point about pricing, but one should not forget that Festool sold their tools in the US for far less than their prices in the rest of the world for years, probably to gain market share.
The prices are becoming more in line, esp. taking into account the cost of the USD in relation to EUR.

Also: he may have switched to Bosch for a lot of his tools, but still owns the FS *pearls*. And I wager he came out at almost zero cost, switching, on account of the worth of his FS stuff in the 2nd hand market.

Cheers, Bert Vanderveen

TS55 · TS55R · OF1010 · DF500 Mk2 · MFT/3 + VL + CMS TS55 + CMS PS300 + LA-CS 70/CMS · CTL Midi · RTS400 EQ · 2 x CXS Li 1,5 · T15+3 Li 4,2 · TI15 Impact Li 4,2 · Centrotec Sets 2008 + 2015 · PSB300 · LR32-SYS · RO150 · Kapex KS120 · 2 x MFK700 · RO90 · OFK700 · BS75 · OFK500 · OF2200 · CMS-GE … | Mirka 1230L P&C | Hammer A3 31 Silent Power · Hammer N4400 

Offline jonathan-m

  • Posts: 319
Re: Anyone considering ditching Festool tools?
« Reply #84 on: February 27, 2018, 05:39 AM »
On the battery platform issue, I completely understand the desire to have a single battery that can work on everything. That's ideal. However, we think it's important to design the battery around the tool — not the other way around. In the case of the cordless sanders, the balance and ergonomics of the sanders would be really off if we used the existing 18 V batteries. While having a single battery is more convenient, it's not worth it if it requires us to compromise on the quality of the tool.

I fully realize it's a knee jerk reaction, but it's something dear to my heart which has downgraded my experience with every tool i use, by a lot. Which is also why I'm very frustrated and upset with it.
That being said, why then did you compromise so darn hard on the new locking vacuum hose ends?

I'll just add, I'm not buying any more Festool that come with these new locking dust ports, they're simply horrible. You have a vacuum costing €500 or more attached to your tool and when you disconnect your hose a bunch of residual dust just falls out... no, just no!

Some people had issues with the hose disconnecting, well you should have simply improved the dust ports on a few of your tools.
What you have now is far worse.
For example the new removeable dust ports on the saws, half of the times when I attach my 7m hose the entire dust port just falls /breaks off the tool. The plastic twist connection is just too weak, they simply can't take the weight of a longer hose.

So in which way is the problem with hoses disconnecting from the saws solved by introducing this ingenious locking hose system? I never, ever had my hose disconnect from my saw in the past, now I have to be super careful with every cut so the entire dust port does not keep breaking off the tool half of the time and wasting my time trying to get to click the entire dust port thing back into my saws.
I also had the priviledge of buying a buch of useless new dust port connectors to hopefuly fix the problem but alas, it's simply a bad design!

So now you've introduced stiffer rubber connectors that are harder & more fiddly to connect, that also happen to leave residual dust every time you disconnect from just about ANY tool AND the dust ports now fall/break off your saws entirely.

So nothing has been fixed, in fact, it's gotten worse on all your tools. So please enlighten me and tell me how this improved the quality at all? Do you test your own equipment at Festool besides dust chambers, do you field test your own products on job sites? If so, then how are these issues not coming up? Judging by all the Kapex threads I'm now just waiting for my 1year old Kapex to fail... when it does, I'm totally done with Festool.

Festool gives it's users that special feeling allright, every time you walk up to your €1200 miter saw with the question, is this the cut that's gonna break it?

So in response to the Original poster, I'm guessing I for one do consider ditching Festool.
« Last Edit: February 27, 2018, 06:37 AM by jonathan-m »
Festool: 2x MFT/3 // OF-1400 // MFS-400 & 700 // RO-90 // SYS-ROLL // VAC-SYS SET SE1 // CT-ASA CT 26/36/SB // KS 120 EB & UG-L & R //  VECTURO OS 400 EQ-Set  // DSG-AG 125 // DSC-AG 125 // DSC-AG 125 FH // HK 85 EB // HK 55 EB
Protool: 2x VCP 260 LE AC // PDP 20-2
Mafell: MT55cc // P1cc // DD40P // Erika 85 Ec

Offline Cheese

  • Posts: 4836
Re: Anyone considering ditching Festool tools?
« Reply #85 on: February 27, 2018, 08:33 AM »
I'm with @jonathan-m on this one. The new hose connection is ridiculous. I figured I'd solve the issue by purchasing the last 5 original hose connectors that I could find. Well that didn't work out so well because the Pro 5 has the new bayonet mount dust port.  [eek]

This jumped out at me last week when I was doing some drywall sanding with an ETS EC 125/6" pad and the Pro 5. When I was finished, I placed both of them on the kitchen cabinet and walked away. When I returned to collect the 2 sanders the issue was obvious, there was a pile of drywall dust sitting under the Pro5 dust port. Here's a photo of the 2 sanders, it's pretty obvious what the problem is. [mad]

Offline Dick Mahany

  • Posts: 364
Re: Anyone considering ditching Festool tools?
« Reply #86 on: February 27, 2018, 08:43 AM »
I'm with @jonathan-m on this one. The new hose connection is ridiculous. I figured I'd solve the issue by purchasing the last 5 original hose connectors that I could find. Well that didn't work out so well because the Pro 5 has the new bayonet mount dust port.  [eek]

This jumped out at me last week when I was doing some drywall sanding with an ETS EC 125/6" pad and the Pro 5. When I was finished, I placed both of them on the kitchen cabinet and walked away. When I returned to collect the 2 sanders the issue was obvious, there was a pile of drywall dust sitting under the Pro5 dust port. Here's a photo of the 2 sanders, it's pretty obvious what the problem is. [mad]


Thanks for the photo.  I've read a lot about the reported problem but don't have any of the "new and improved" tool ports and so couldn't picture it.  That set up would be an absolute deal killer for me.  What a terrible design.

Offline Cheese

  • Posts: 4836
Re: Anyone considering ditching Festool tools?
« Reply #87 on: February 27, 2018, 08:58 AM »
Thanks for the photo.  I've read a lot about the reported problem but don't have any of the "new and improved" tool ports and so couldn't picture it.  That set up would be an absolute deal killer for me.  What a terrible design.

Ya, and that's after it's already dumped some of its load on the counter top.  [sad]

Offline DrD

  • Posts: 408
  • I might not be fast BUT I sure am slow
Re: Anyone considering ditching Festool tools?
« Reply #88 on: February 27, 2018, 09:12 AM »
I have posted several times about my displeasure and outright disgust with Festool Corporate, their pricing policies, lack of meaningful tool updates/accessories, etc. 

It has gotten to the point with me, that for a reasonable offer, I would ditch all my Festools.  It's not that I don't enjoy and appreciate the tools, but rather along the same lines as Eric (erock) I really don't like the company.

KS12 EB Kapex with Delta Folding Table & FastCap Best Fence; TS75 EQ with Parallel Guide Rail Set (FS-PA 495717 & FS-PA-VL 495718) and FS 800/2, 1080/2, 1400/2 LR32, 1400/2, 1900/2 Guide Rails, and Betterly SLC23 Straight Line Connector; DF500 Q with Assortment Systainer; OF1010 EQ with Fine Adjuster for Guide Stop, WA-OF Angle Arm, UP-OF Edging Plate and SF-OF Chip Deflector (486242); OF1400 EQ with OF1400 Dust Hood x 2, OF 1400  Edge Guide x 2, OF 1400  Guide Stop; LR32 Set; PSB399 EQ; EHL65 E; RAS115.04 E; RS2 E; ETS150/3 EQ; RO150 FEQ; Hand Sanding Block Set; CT26 with assortment of AS and Non-AS Hoses; MFT/3 Table x2; SysLite; Assortment of Quick & Screw Clamps, Consumables, Dogs.

Offline sheperd80

  • Posts: 118
Re: Anyone considering ditching Festool tools?
« Reply #89 on: February 27, 2018, 09:58 AM »
I agree with those who say they like (some of) the tools but not the company. I researched festool for quite awhile before buying in, and i kinda knew what to expect. Theyre a profit machine that doesnt care what you think as long as the money keeps coming. Just look at the battery platforms, accessories, accessories for the accessories, kits, price increase etc.

Ive built a small system that works together well for what i do, and i never went off the rails and started buying festool everything. The goofy cordless drills never appealed to me in the least, nor the kapex, carvex, or vecturo. I need serious tools, not gimmicky toys. The mft sucks, but it inspired me to make an actual useable work table that cost less than $40 to make. The carts and ports and stuff... come on people... If you keep giving festool hundreds of dollars for plastic, theyll keep selling it.

So for me...No, im not ditching festool anytime soon. Im as hesistant to buy anything as i ever was and will add to my woodworking system as needed.

Festool makes precise, handheld woodworking tools with dust collection... thats ALL they make as far as im concerned.

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« Last Edit: February 27, 2018, 10:10 AM by sheperd80 »