Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Centrotec chuck won't lock onto 3.5 month old C18 shaft.  (Read 840 times)

0 Members and 1 Guest are viewing this topic.

Offline HarveyWildes

  • Posts: 525
I was doing some heavy duty drilling with my pretty new C 18 drill - drilling 20mm holes using Parf Guide System in Jatoba for a bench I'm making.  I was using the Centrotec drill bit that did not come with the kit - bought it separately.  Seems like it should work since the C 18 is not supposed to be a lightweight.

I had to press down hard to make progress.  I was just at the bottom of a hole and suddenly the bit stopped spinning, with the drill still running.  I made sure the bit was properly seated in the chuck.  Then I pulled the bit off the Centrotec chuck and tried to pull the Centrotec chuck off the drill.  It won't come off.  It also won't click into place on the drill shaft.  I can hold the chuck in my hand, run the drill, and the chuck doesn't spin.  Or I can turn the drill off and spin the chuck around the drill shaft.  I can't seat the chuck all the way onto the shaft.

Sounds like it will get to make an exciting trip to Festool service, but I was wondering if anyone else has had any issues like this?

This is two Festool tools that have needed service this year.  That's two more than all of my other Milwaukee, DeWalt, Delta, Grizzley, Makita, PorterCable, Laguna, Performax, Jet, and Bosch tools put together in the last ten years (except for a Milwaukee M12 battery that quit charging).  It's a good thing I like the design for dust extraction.

And... my CT 36 hose garage has -not- broken yet :).
« Last Edit: April 26, 2017, 03:20 PM by HarveyWildes »

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.