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Author Topic: Ct 36 won't turn on  (Read 3409 times)

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Offline Richbonett

  • Posts: 4
Ct 36 won't turn on
« on: February 25, 2017, 11:27 AM »
Hi there-- new member here. Lots of festool out in the shop. We have multiple ct extractors ranging from five years old to a few months old. Our oldest, a ct36 from 2012 will not turn on. The plug works for the attached sander when turned to 'auto' but the extractor will not turn on in 'auto' or 'man'. I'm guessing we overheated it but it has not reset itself. The bag was fairly empty, the filter looks like new and the interior of the machine looks clean. We use two of these 6-8 hours a day sanding hardwood cabinet parts. Am I asking too much of them? What do you think I should try next? I'm guessing put it in a box and send it off but I have no experience with festool service. Any thoughts would be appreciated.  thx

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Offline Chris Wong

  • Festool Dealer
  • *
  • Posts: 813
  • I make sculptural furniture.
    • Flair Woodworks
Re: Ct 36 won't turn on
« Reply #1 on: February 26, 2017, 03:58 AM »
If you've checked that the outlet that the CT is plugged into works, there are a few  things I can suggest checking if you're so inclined - otherwise, send the top to Festool for service.

1. Does the Manual/Offf/Auto switch feel sloppy at all, or are the the positions quite positive?
2. When in the Manual setting with the CT plugged in, does adjusting the suction/speed have any effect?
3. Any damage to the power cord?
4. Check the brushes. If worn out, a pin will spring through the face of it, preventing the machine from running. You can order replacement brushes if required.
Chris Wong, http://FlairWoodworks.com

The thoughts and ideas expressed here are my own and do not necessarily represent those of http://UltimateTools.ca.  But Dan does say "hello".

Offline SRSemenza

  • Global Moderator
  • *
  • Posts: 7672
  • Finger Lakes Region, NY State , USA
Re: Ct 36 won't turn on
« Reply #2 on: February 26, 2017, 09:54 AM »
Hi there-- new member here. Lots of festool out in the shop. We have multiple ct extractors ranging from five years old to a few months old. Our oldest, a ct36 from 2012 will not turn on. The plug works for the attached sander when turned to 'auto' but the extractor will not turn on in 'auto' or 'man'. I'm guessing we overheated it but it has not reset itself. The bag was fairly empty, the filter looks like new and the interior of the machine looks clean. We use two of these 6-8 hours a day sanding hardwood cabinet parts. Am I asking too much of them? What do you think I should try next? I'm guessing put it in a box and send it off but I have no experience with festool service. Any thoughts would be appreciated.  thx


Hi,

    Welcome to the forum!

      You can give Festool service a call and see what they say.

Seth

Offline Alex

  • Posts: 5360
Re: Ct 36 won't turn on
« Reply #3 on: February 26, 2017, 11:15 AM »
After running it 4 years for 6-8 hours a day there's a good chance the brushes are worn like Chris said.

If you're comfortable disassembling powertools you can check and change them yourself, or else you have to let Festool service do it.

Offline Jaybolishes

  • Posts: 350
Re: Ct 36 won't turn on
« Reply #4 on: February 26, 2017, 11:39 AM »
That's exactly like what happened to my ct36ac which had a fried module.  Mine was almost new when it happened. Haven't had a problem since it was serviced.
« Last Edit: February 26, 2017, 11:56 AM by Jaybolishes »

Offline Dovetail65

  • Posts: 4500
    • Rose Farm Floor Medallions and Inlays
Re: Ct 36 won't turn on
« Reply #5 on: February 26, 2017, 04:50 PM »
Part number for brushes for the CT 33 are they the same for the 36?

I believe it's - 454874

Can someone verify that for him. I cant find the number from the parts site for the CT 36 brushes.
« Last Edit: February 26, 2017, 05:02 PM by Dovetail65 »
The one who says it can't be done should avoid interrupting the person doing it.

Offline Richbonett

  • Posts: 4
Re: Ct 36 won't turn on
« Reply #6 on: February 26, 2017, 07:16 PM »
.thanks everyone.  I will check the brushes in the morning. If they are ok I will call service and see what they think

Offline Richbonett

  • Posts: 4
Re: Ct 36 won't turn on
« Reply #7 on: March 04, 2017, 08:33 AM »
Brushes looked fine  called service and sent it in . Will post solution when it gets back. Thanks again

Offline Richbonett

  • Posts: 4
Re: Ct 36 won't turn on
« Reply #8 on: March 24, 2017, 07:08 PM »
In case your interested--
Festool service said the turbine had gone bad. About $200 with return shipping. Another $40 for the hose garage that broke in shipping on the way to them. Hasn't been returned to me yet
Thx

Offline leakyroof

  • Posts: 1894
Re: Ct 36 won't turn on
« Reply #9 on: March 24, 2017, 10:50 PM »
In case your interested--
Festool service said the turbine had gone bad. About $200 with return shipping. Another $40 for the hose garage that broke in shipping on the way to them. Hasn't been returned to me yet
Thx
. Thanks for the update. I'm thinking 6-8 hours for almost 5 years would be hard on any work Vac..... [scratch chin]
Not as many Sanders as PA Floor guy.....