Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Festool Domino XL won't work  (Read 1475 times)

0 Members and 1 Guest are viewing this topic.

Offline tom33

  • Posts: 5
Festool Domino XL won't work
« on: August 01, 2018, 05:52 AM »
I bought the machine a few years ago and never used it, just left it in the box.
Today I got it out to make some doors and it ran for 1 minute and stopped.
Power is getting through the lead. There is no visible problem. The machine has never been used.
I am in Asia nowhere near a Festool dealer.

What do I do ?

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline tom33

  • Posts: 5
Re: Festool Domino XL won't work
« Reply #1 on: August 01, 2018, 07:01 AM »
I'm guessing it's the switch. It must have corroded in the box and burnt out straight away?
What else could it be ?

Offline Sometimewoodworker

  • Posts: 740
    • Jerome's  Other work
Re: Festool Domino XL won't work
« Reply #2 on: August 01, 2018, 07:06 AM »
I am in Asia nowhere near a Festool dealer.

There are Festool dealers in the Asian countries that I have lived in and the Asian country I now live in.

So it would probably help to mention the country you are in.
Jerome
TS55, OF1400, Elu MOF96, Rotex150, DTS400, ETS150/3 Domino, MFK700, CXS, HL 850, Trend T11, Makita LS1212, Original Mini CV06 Cyclone, Workshop supplies drum sander, & WoodRat. Don't have don't want list: MFT
http://www.flickr.com/photos/nui-jerome/

Offline CirclDigital

  • Posts: 66
Re: Festool Domino XL won't work
« Reply #3 on: August 01, 2018, 07:16 AM »
What do I do ?

You hit yourself over the head that you have bought a machine and let it sit for years without using it..... powertools are meant to be used regularly otherwise all kinds of things can go wrong like lubricants gumming up or corrosion.

Find a dealer or a repairshop, little to be done from behind a screen.
« Last Edit: August 01, 2018, 07:35 AM by CirclDigital »

Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 11533
Re: Festool Domino XL won't work
« Reply #4 on: August 01, 2018, 07:17 AM »
Sorry to hear about your situation.  You might want to cycle the switch numerous times.  If my memory serves me correctly many of the Festool switches are called wiper switches and operating them numerous times might "clean" them.

Here is contact information that might help in the country I think you might be in:

* festool thailand.pdf (17.8 kB - downloaded 14 times.)

Peter

Offline Sometimewoodworker

  • Posts: 740
    • Jerome's  Other work
Re: Festool Domino XL won't work
« Reply #5 on: August 01, 2018, 07:43 AM »
Sorry to hear about your situation.  You might want to cycle the switch numerous times.  If my memory serves me correctly many of the Festool switches are called wiper switches and operating them numerous times might "clean" them.

Here is contact information that might help in the country I think you might be in:

(Attachment Link)

Peter
Depending on the country I may have a contact and direct mobile phone number.
Jerome
TS55, OF1400, Elu MOF96, Rotex150, DTS400, ETS150/3 Domino, MFK700, CXS, HL 850, Trend T11, Makita LS1212, Original Mini CV06 Cyclone, Workshop supplies drum sander, & WoodRat. Don't have don't want list: MFT
http://www.flickr.com/photos/nui-jerome/

Offline tom33

  • Posts: 5
Re: Festool Domino XL won't work
« Reply #6 on: August 01, 2018, 08:52 AM »
Sorry to hear about your situation.  You might want to cycle the switch numerous times.  If my memory serves me correctly many of the Festool switches are called wiper switches and operating them numerous times might "clean" them.

Here is contact information that might help in the country I think you might be in:

(Attachment Link)

Peter
Depending on the country I may have a contact and direct mobile phone number.

Thanks I am in Phuket Thailand

Offline tom33

  • Posts: 5
Re: Festool Domino XL won't work
« Reply #7 on: August 01, 2018, 09:48 AM »
What do I do ?

You hit yourself over the head


Thanks I'll try that if all else fails

Offline Sometimewoodworker

  • Posts: 740
    • Jerome's  Other work
Re: Festool Domino XL won't work
« Reply #8 on: August 01, 2018, 11:02 AM »
Sorry to hear about your situation.  You might want to cycle the switch numerous times.  If my memory serves me correctly many of the Festool switches are called wiper switches and operating them numerous times might "clean" them.

Here is contact information that might help in the country I think you might be in:

(Attachment Link)

Peter
Depending on the country I may have a contact and direct mobile phone number.

Thanks I am in Phuket Thailand
PM sent.

FWIW I have my ETS sander in for repair at the moment with the Thai Festool importer.
Jerome
TS55, OF1400, Elu MOF96, Rotex150, DTS400, ETS150/3 Domino, MFK700, CXS, HL 850, Trend T11, Makita LS1212, Original Mini CV06 Cyclone, Workshop supplies drum sander, & WoodRat. Don't have don't want list: MFT
http://www.flickr.com/photos/nui-jerome/

Offline CirclDigital

  • Posts: 66
Re: Festool Domino XL won't work
« Reply #9 on: August 01, 2018, 11:36 AM »
What do I do ?

I hope it works out :-). The local dealer does seem your best option, hopefully it’s still within the warranty period.

You hit yourself over the head


Thanks I'll try that if all else fails

Offline elm

  • Posts: 16
Re: Festool Domino XL won't work
« Reply #10 on: August 01, 2018, 11:16 PM »
I had a somewhat similar problem with my Domino 500.  Created a post on this site to ask for help and in the end I learned a lot about how the switches work, etc. but it was a simple problem (I hope...still need to test it over time).  One (or possibly both) of the power leads that go to the motor (actually the armature on the motor) slid loose.  I pulled them away, crimped them every so slightly and put them back on for a snug fit.  They are spade connectors.  For me that seems to have solved the issue.  Perhaps you will also be so lucky...that the vibration of the Domino XL shook the wires loose.  Let us know what solves it.

Offline elm

  • Posts: 16
Re: Festool Domino XL won't work
« Reply #11 on: August 01, 2018, 11:18 PM »
Here is the post that I spoke about when I asked for advice. It has some pics.  It is of a 500 (not XL) but I bet the basic design (e.g. connections, etc.) are the same but on a bigger motor.

http://festoolownersgroup.com/festool-tool-problems/need-guidance-domino-500-stopped-working/

Offline ChuckM

  • Posts: 619
Re: Festool Domino XL won't work
« Reply #12 on: August 02, 2018, 07:57 PM »
I bought the machine a few years ago and never used it, just left it in the box.
 The machine has never been used.


What do I do ?

I can relate to that as sometimes changes affecting our lives are out of our control, and changes won't hold until you have had a chance to use a newly bought machine or tool. But I would not expect a decent machine to go south just after a few years in the box unless it is subject to unreasonable conditions.

I had had machines (biscuit joiner, nailer, cordless drills, air compressor, jointer, bench mortising machine, routers, etc.), some rather new and some a bit old that sat idle unused for a year to a number of years (in extremely cold winters at times) and they never leaked or failed to fire. Eventually I sold them all due to low usage.
« Last Edit: August 02, 2018, 08:03 PM by ChuckM »

Offline Sometimewoodworker

  • Posts: 740
    • Jerome's  Other work
Re: Festool Domino XL won't work
« Reply #13 on: August 03, 2018, 07:53 AM »

Thanks I am in Phuket Thailand

PM sent.

FWIW I have my ETS sander in for repair at the moment with the Thai Festool importer.
I assume from the lack of contact that you have now solved the problem?
Jerome
TS55, OF1400, Elu MOF96, Rotex150, DTS400, ETS150/3 Domino, MFK700, CXS, HL 850, Trend T11, Makita LS1212, Original Mini CV06 Cyclone, Workshop supplies drum sander, & WoodRat. Don't have don't want list: MFT
http://www.flickr.com/photos/nui-jerome/

Offline tom33

  • Posts: 5
Re: Festool Domino XL won't work
« Reply #14 on: August 03, 2018, 07:59 AM »
Really appreciate all the comments and thoughts on this. I have taken it to a local repair shop not a Festool place. It's out of warrenty anyway and my guess/hope is the fault is a simple fix.
If they can't fix it I'm they'll diagnose it. I'll post the result. Thanks again...