Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Festool Failure  (Read 11277 times)

0 Members and 1 Guest are viewing this topic.

Offline DiscoStu

  • Posts: 151
Festool Failure
« on: October 13, 2015, 11:08 AM »
I've only bought a couple of Festool tools to date. So far I've bought the Domino 500 and the TS55 both with some of the accessories.

However today I have to say I've had a catastrophic failure. As much as I really like the brand and the tools I cannot believe how bad the quality is of materials used that was the cause of today's failure.

Whilst putting the domino away I noticed my "Festool Fan" sticker and thought it was about time I stuck it up. I have a shelf with my battery tools on it and a MDF edge that would be perfect for the sticker. So up it went and it looked good. Within 30 minutes it had peeled off!

Poor quality from Festool and not what I expect! :-)

Probably user error for keeping it for 9 months before using it, maybe it was past its best before date?

Although I suspect the real reason was that it was on a shelf containing Ryobi tools and it didn't want to be associated with them!

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline jmac80

  • Posts: 312
Re: Festool Failure
« Reply #1 on: October 13, 2015, 11:33 AM »
 ;D ;D

This is the kinda post i like!
James

Offline DiscoStu

  • Posts: 151
Re: Festool Failure
« Reply #2 on: October 13, 2015, 12:07 PM »
I wonder if it's covered under the 3 yr warranty?

Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 843
Re: Festool Failure
« Reply #3 on: October 13, 2015, 12:26 PM »
Actually your sticker is working as designed. We've spent years and invested millions into developing proprietary, cutting edge technology that causes our stickers to fall off when within 5 feet of non-Festool tools. (I can't reveal how it works, it requires that they're manufactured on the island from "Lost".) Consider yourself warned.  [big grin]

Offline Sparktrician

  • Posts: 3274
Re: Festool Failure
« Reply #4 on: October 13, 2015, 02:06 PM »
I'll bet that you peeled off the backing without looking at the back of the sticker where there's an eject function.  If it's near crappy tools and you're there when it happens, you'll hear a subtle "Patooo!!!" just before it falls to the floor. 

 [big grin]
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline Edward A Reno III

  • Posts: 3034
Re: Festool Failure
« Reply #5 on: October 13, 2015, 02:12 PM »
I'll take it as an endorsement that my Festool Fan sticker has stayed on my Milwaukee jobsite radio for 3 months and counting at this point.
Kapex KS 120 w/UG Cart and Extensions • CXS Set • T18+3 w/Centrotec Installer's Set • PDC 18/4 • TS 75 • TSC 55 • HKC 55 w/250, 420 and 670 FSK rails • Carvex 420 w/Accessory Kit • Domino 500 Set • Domino 700 XL • OF 2200 w/Base Accessory Kit • OF 1400 • OF 1010 • MFK 700 EQ Set • LR 32 • MFS 400 w/2000, 1000, and 700 extensions • Rotex 90 • Rotex 150 • LS 130 • ETS-EC 150/5 • ETS 150/3 • Pro 5 LTD • RTS 400 • RAS 115.04 • DX 93 • HL 850 • CT 26 w/Long-Life Bag • CT Sys w/Long-Life Bag • MFT/3

Offline Alex

  • Posts: 5363
Re: Festool Failure
« Reply #6 on: October 13, 2015, 02:36 PM »
This is a disgrace, I'll never buy Festool again.  [mad]

Offline irishman

  • Posts: 35
Re: Festool Failure
« Reply #7 on: October 13, 2015, 02:46 PM »
Actually your sticker is working as designed. We've spent years and invested millions into developing proprietary, cutting edge technology that causes our stickers to fall off when within 5 feet of non-Festool tools. (I can't reveal how it works, it requires that they're manufactured on the island from "Lost".) Consider yourself warned.  [big grin]

Dang, I wondered why my festool sticker peeled off the $100 domino I bought from a guy on ebay...  Now that I think of it, it was more of a slot cutter...makes sense why it only accepted biscuits and not dominos...come to think of it that green color never did seem right...  I just thought some guy named Ryobi put his name on it at the factory...

Online estley

  • Posts: 80
Re: Festool Failure
« Reply #8 on: October 13, 2015, 03:30 PM »
was the sticker metric or imperial? depending on the size of the shelf, it can be an issue.

Offline jobsworth

  • Posts: 4309
  • Burger Babe Says: I Even Buy Green Bananas
Re: Festool Failure
« Reply #9 on: October 13, 2015, 04:02 PM »
 I wonder if can I use my mafel or makita stickers on my festool systainers?
Calif Here I come Baby

Offline TylerC

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 843
Re: Festool Failure
« Reply #10 on: October 13, 2015, 04:06 PM »
@jobsworth  I don't have authorization to reveal what will happen if you do, but I'll just warn you to wear protective eyewear and fireproof gloves. Also, increase your life insurance policy beforehand.

Offline jobsworth

  • Posts: 4309
  • Burger Babe Says: I Even Buy Green Bananas
Re: Festool Failure
« Reply #11 on: October 13, 2015, 04:14 PM »
Also when I set up my sticker it never comes out square.
Calif Here I come Baby

Offline Kev

  • Posts: 7541
Re: Festool Failure
« Reply #12 on: October 13, 2015, 04:16 PM »
There's a special tool Festool have designed for fitting the fan sticker to the edge of shelves. It's called the Conturo. When you use it the sticker melts and makes a real mess - but you do then have a Conturo [wink]

Offline waho6o9

  • Posts: 1258
    • Garage Door Handyman.com
Re: Festool Failure
« Reply #13 on: October 13, 2015, 04:16 PM »
It's covered under warranty. no worries.

Offline Kev

  • Posts: 7541
Re: Festool Failure
« Reply #14 on: October 13, 2015, 04:18 PM »
Also when I set up my sticker it never comes out square.

You need to get the Woodpeckers One Time Tool ... The StickerPecker ... Pefectly square stickers every time - comes with 20 different shim sets for different size stickers.

(All shims are imperial)

@jobsworth

Offline jobsworth

  • Posts: 4309
  • Burger Babe Says: I Even Buy Green Bananas
Re: Festool Failure
« Reply #15 on: October 13, 2015, 04:23 PM »
I saw that but $559 for a stickpecker is very expensive. I can get one from Woodcraft or Veritas for only $229 that does the same thing
Calif Here I come Baby

Offline TOOLTOWN

  • Festool Dealer
  • *
  • Posts: 477
    • tooltown.com
Re: Festool Failure
« Reply #16 on: October 13, 2015, 04:31 PM »
I wonder if can I use my mafel or makita stickers on my festool systainers?

I'm pretty sure the use of any third party accessories voids the Festool warranty. 

@TylerC Am I correct on this?

Ken

Offline Brent Taylor

  • Posts: 471
Re: Festool Failure
« Reply #17 on: October 13, 2015, 05:03 PM »
Probably the same adhesive that they use to stick the label to the systainers. Or am I the only one who has the auto peel stickers.

Offline DiscoStu

  • Posts: 151
Re: Festool Failure
« Reply #18 on: October 13, 2015, 06:02 PM »
So I'm still not sure if it's covered under warranty. I really would like a replacement!

Offline ewils91

  • Posts: 160
Re: Festool Failure
« Reply #19 on: October 13, 2015, 06:12 PM »
My Harbor Freight Sticker is still going strong, I'm using to hold the fence on my Harbor Freight Sliding Compound Miter Saw.

Offline DiscoStu

  • Posts: 151
Re: Festool Failure
« Reply #20 on: October 13, 2015, 06:23 PM »
Some people just have all the luck!

Re: Festool Failure
« Reply #21 on: October 13, 2015, 08:26 PM »
Also when I set up my sticker it never comes out square.

Easily solved.

Purchase a rail level and sticker placement template accesory.  Comes in systainer with extra sticker.


Offline Chris Wong

  • Festool Dealer
  • *
  • Posts: 817
  • I make sculptural furniture.
    • Flair Woodworks
Re: Festool Failure
« Reply #22 on: October 13, 2015, 11:53 PM »
Actually this is not covered under warranty.  Only items with a serial number are covered under warranty.
Chris Wong, http://FlairWoodworks.com

The thoughts and ideas expressed here are my own and do not necessarily represent those of http://UltimateTools.ca.  But Dan does say "hello".

Offline jbasen

  • Posts: 667
Re: Festool Failure
« Reply #23 on: October 14, 2015, 12:46 AM »
Probably the same adhesive that they use to stick the label to the systainers. Or am I the only one who has the auto peel stickers.

It's a feature. The adhesive on the sticker is timed so it falls off when you should replace your old tool with the latest model.   You can then repurpose the systainer for something else without the hassle of having to peel the label yourself.

Offline Gwerner

  • Posts: 235
  • They call me George...
Re: Festool Failure
« Reply #24 on: October 14, 2015, 02:07 AM »
That's crazy to hear, I recently tried to scrape off a Festool sticker from my tool box and it immediately dulled the razor blade. I tried sanding it off but as soon as the paper touched the sticker, all the granules fell off. Put a torch to it and the flame snuffed out right away. Finally just beat on the tool box with a hammer and the darn thing fixed itself like Christine from the Stephen King novel....

 True story [cool] [tongue]

Offline Kev

  • Posts: 7541
Re: Festool Failure
« Reply #25 on: October 14, 2015, 02:18 AM »
That's crazy to hear, I recently tried to scrape off a Festool sticker from my tool box and it immediately dulled the razor blade. I tried sanding it off but as soon as the paper touched the sticker, all the granules fell off. Put a torch to it and the flame snuffed out right away. Finally just beat on the tool box with a hammer and the darn thing fixed itself like Christine from the Stephen King novel....

 True story [cool] [tongue]

@Gwerner

Send me some of what you're taking please ... mark the parcel "emergency medical supplies" [wink]

Offline jobsworth

  • Posts: 4309
  • Burger Babe Says: I Even Buy Green Bananas
Re: Festool Failure
« Reply #26 on: October 14, 2015, 02:36 AM »
I think I have a solution, to getting the sticker on level without spending all tha cash on a stickerpecker. I'll use my CT wing and a laser with my 4 ft stabilization level...
I might be able to get the sticker level that way, but will it stick

Great Idea about the conturo Kev. I'll seek it to the wife,

"Honny I need to spend the $3K for this tool so I can get these cool sticker to stick to these plastic boxes and to get it level ?"
Calif Here I come Baby

Offline Kev

  • Posts: 7541
Re: Festool Failure
« Reply #27 on: October 14, 2015, 02:49 AM »
"Honny I need to spend the $3K for this tool so I can get these cool sticker to stick to these plastic boxes and to get it level ?"

@jobsworth

Tell us the truth now .. is that really any less plausible than all of your other Festool purchasing excuses? [big grin]


 

Offline jobsworth

  • Posts: 4309
  • Burger Babe Says: I Even Buy Green Bananas
Re: Festool Failure
« Reply #28 on: October 14, 2015, 03:51 AM »
Well my brother from another mother...

If Mama buys it then I'm good [wink]
Calif Here I come Baby

Offline gippy

  • Posts: 76
Re: Festool Failure
« Reply #29 on: October 14, 2015, 04:36 AM »
The corner of my sticker came slightly unpeeled. The cat saw the opportunity, ripped it off and tore it to shreds. I'm still pretty gutted and not sure if I'll buy Festool again.