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Author Topic: Kapex dies again  (Read 5817 times)

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Offline alice

  • Posts: 79
Kapex dies again
« on: June 21, 2018, 02:41 PM »
Kapex dies again. Getting tired of this second time in 3 years. How do you know if it’s the armature I may fix it myself.

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Offline ChuckM

  • Posts: 631
Re: Kapex dies again
« Reply #1 on: June 21, 2018, 03:12 PM »
Not too long ago, someone posted an instructions PDF(?) on how to replace the armature. You can search it in the Forum and contact him, if no one can give you the answer if your problem is with the armature.

Offline alice

  • Posts: 79
Re: Kapex dies again
« Reply #2 on: June 21, 2018, 03:20 PM »
Yes I did download PDF just in case thans

Online Cheese

  • Posts: 5055
Re: Kapex dies again
« Reply #3 on: June 21, 2018, 03:28 PM »
Kapex dies again. Getting tired of this second time in 3 years. How do you know if it’s the armature I may fix it myself.

Curious what you're using the Kapex on? Construction lumber or lighter faire?

Offline alice

  • Posts: 79
Re: Kapex dies again
« Reply #4 on: June 21, 2018, 03:42 PM »
Poplar trim

Offline alice

  • Posts: 79
Re: Kapex dies again
« Reply #5 on: June 21, 2018, 03:43 PM »
Bevel cut just like last time it died

Offline alice

  • Posts: 79
Re: Kapex dies again
« Reply #6 on: June 21, 2018, 03:46 PM »
20 amp plug too . I’m really ticked those uckers

Offline jmbfestool

  • Posts: 6625
Re: Kapex dies again
« Reply #7 on: June 21, 2018, 04:15 PM »
Post it in the main thread to bring it back to life.

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Offline jmbfestool

  • Posts: 6625
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Offline Green Koolaide

  • Posts: 113
Re: Kapex dies again
« Reply #9 on: June 21, 2018, 05:19 PM »
Yes I did download PDF just in case thans
Can you point me to where I can get this PDF??

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"Five out of every four people have problems with fractions"

Offline Kevin D.

  • Posts: 900
Re: Kapex dies again
« Reply #10 on: June 22, 2018, 03:33 AM »
Contact Festool.

They know this is a prob with some models issued during certain time frames, they just won't say it out loud.

But if you abused the crap out of it...I'm not sure what may entail.
Kapex, CT-SYS, SYS-Cart, Pro 5 Sander, CT36AC, TS75, MFT 1080, MF-SYS/2, PS300 EQ-Plus, Parallel Guides Set, LR32 SYS, RO 150FEQ-Plus, OF1400 EQ Plus, DOMINO 500 Q-Plus,  Domino XL, MFK 700 EQ-Set, FS-SYS/2, CT22 w/hose storage, D36HW-RS-Plus, FS 1900/2, FS 3000/2, FS 1080/2-LR32, FS 1400/2-LR32, Gecko, Festool Floor Mat, Festool Stein, Multi-Tool, tape measure, large and small Festool floor mats (foam rubber).

Offline alice

  • Posts: 79
Re: Kapex dies again
« Reply #11 on: June 22, 2018, 06:31 AM »
After all my ranting yesterday I settled down and phoned Festool Canada service. Talked to Dominic in service and pointed out that my motor has a 5 year warranty so I’m still covered. Sending in today. I am still without a saw for a week on a major job with deadlines. Thumbs up to Dominic he is a very patient man dealing with me. Will post again when saw comes back.

Offline rizzoa13

  • Posts: 584
Re: Kapex dies again
« Reply #12 on: June 22, 2018, 07:22 AM »
Is that a Canada thing?

Offline RKA

  • Posts: 1255
Re: Kapex dies again
« Reply #13 on: June 22, 2018, 07:28 AM »
-Raj

Online Cheese

  • Posts: 5055
Re: Kapex dies again
« Reply #14 on: June 22, 2018, 09:07 AM »
Can you point me to where I can get this PDF??

I tried to find the original thread but had no luck. So here's the .pdf.

Offline GoingMyWay

  • Posts: 647
Re: Kapex dies again
« Reply #15 on: June 22, 2018, 09:10 AM »
Inquiring Minds Want to Know

TS55, CT26, RO150, CXS, ETS 150/3, ETS EC 150/5, MFT/3, TS75, DF500, DTS400, OF1400, CT SYS

Offline rizzoa13

  • Posts: 584
Re: Kapex dies again
« Reply #16 on: June 22, 2018, 11:28 AM »

Offline glass1

  • Posts: 431
Re: Kapex dies again
« Reply #17 on: June 22, 2018, 07:36 PM »
Oh Kevin d do tell...

Offline Kevin D.

  • Posts: 900
Re: Kapex dies again
« Reply #18 on: June 23, 2018, 01:45 AM »
Oh Kevin d do tell...

Say what?  Tell what....I don't get it.
Kapex, CT-SYS, SYS-Cart, Pro 5 Sander, CT36AC, TS75, MFT 1080, MF-SYS/2, PS300 EQ-Plus, Parallel Guides Set, LR32 SYS, RO 150FEQ-Plus, OF1400 EQ Plus, DOMINO 500 Q-Plus,  Domino XL, MFK 700 EQ-Set, FS-SYS/2, CT22 w/hose storage, D36HW-RS-Plus, FS 1900/2, FS 3000/2, FS 1080/2-LR32, FS 1400/2-LR32, Gecko, Festool Floor Mat, Festool Stein, Multi-Tool, tape measure, large and small Festool floor mats (foam rubber).

Offline glass1

  • Posts: 431
Re: Kapex dies again
« Reply #19 on: June 23, 2018, 07:13 AM »
About certain kapex saws being bad from certain time frame

Offline Kevin D.

  • Posts: 900
Re: Kapex dies again
« Reply #20 on: June 23, 2018, 08:30 AM »
About certain kapex saws being bad from certain time frame

Oh....OK

It was at the Festool Roadshow I went to about a month ago.  I was chatting with two Festool reps and was mentioning how there were those threads here on the FOG about how there were Kapex saws burning out, and one of them asks me 'how old is your Kapex?', to which I replied it was over 3 or 4 years old, to which he said I wasn't affected by it.  They were younger ones that were affected apparently.    The conversation veered elsewhere after that.
Kapex, CT-SYS, SYS-Cart, Pro 5 Sander, CT36AC, TS75, MFT 1080, MF-SYS/2, PS300 EQ-Plus, Parallel Guides Set, LR32 SYS, RO 150FEQ-Plus, OF1400 EQ Plus, DOMINO 500 Q-Plus,  Domino XL, MFK 700 EQ-Set, FS-SYS/2, CT22 w/hose storage, D36HW-RS-Plus, FS 1900/2, FS 3000/2, FS 1080/2-LR32, FS 1400/2-LR32, Gecko, Festool Floor Mat, Festool Stein, Multi-Tool, tape measure, large and small Festool floor mats (foam rubber).

Offline JimH2

  • Posts: 616
Re: Kapex dies again
« Reply #21 on: June 23, 2018, 08:38 AM »
Why do people continue to buy these?

Offline Kevin D.

  • Posts: 900
Re: Kapex dies again
« Reply #22 on: June 23, 2018, 09:29 AM »
Why do people continue to buy these?

Simple, if you have the money, they are amazing saws. 
Kapex, CT-SYS, SYS-Cart, Pro 5 Sander, CT36AC, TS75, MFT 1080, MF-SYS/2, PS300 EQ-Plus, Parallel Guides Set, LR32 SYS, RO 150FEQ-Plus, OF1400 EQ Plus, DOMINO 500 Q-Plus,  Domino XL, MFK 700 EQ-Set, FS-SYS/2, CT22 w/hose storage, D36HW-RS-Plus, FS 1900/2, FS 3000/2, FS 1080/2-LR32, FS 1400/2-LR32, Gecko, Festool Floor Mat, Festool Stein, Multi-Tool, tape measure, large and small Festool floor mats (foam rubber).

Online Cheese

  • Posts: 5055
Re: Kapex dies again
« Reply #23 on: June 23, 2018, 10:24 AM »

It was at the Festool Roadshow I went to about a month ago.  I was chatting with two Festool reps and was mentioning how there were those threads here on the FOG about how there were Kapex saws burning out, and one of them asks me 'how old is your Kapex?', to which I replied it was over 3 or 4 years old, to which he said I wasn't affected by it.  They were younger ones that were affected apparently.   
 

I do have to question the Festool reps reply on that one, something smells funny.  If it was only the early saws that had an issue, then when an early saw is repaired why can it still have problems?

There have recently been several members, Alice & Rizzoa13, among others, that have had multiple failures on "REPAIRED" Kapex's. I'm sure the Festool tech's aren't selecting "early" replacement parts when repairing "early" saws.  [sad]

Offline Kevin D.

  • Posts: 900
Re: Kapex dies again
« Reply #24 on: June 23, 2018, 10:27 AM »

It was at the Festool Roadshow I went to about a month ago.  I was chatting with two Festool reps and was mentioning how there were those threads here on the FOG about how there were Kapex saws burning out, and one of them asks me 'how old is your Kapex?', to which I replied it was over 3 or 4 years old, to which he said I wasn't affected by it.  They were younger ones that were affected apparently.   
 


I have no idea based on what I recall of that short conversation.  Sorry.
I do have to question the Festool reps reply on that one, something smells funny.  If it was only the early saws that had an issue, then when an early saw is repaired why can it still have problems?

There have recently been several members, Alice & Rizzoa13, among others, that have had multiple failures on "REPAIRED" Kapex's. I'm sure the Festool tech's aren't selecting "early" replacement parts when repairing "early" saws.  [sad]
Kapex, CT-SYS, SYS-Cart, Pro 5 Sander, CT36AC, TS75, MFT 1080, MF-SYS/2, PS300 EQ-Plus, Parallel Guides Set, LR32 SYS, RO 150FEQ-Plus, OF1400 EQ Plus, DOMINO 500 Q-Plus,  Domino XL, MFK 700 EQ-Set, FS-SYS/2, CT22 w/hose storage, D36HW-RS-Plus, FS 1900/2, FS 3000/2, FS 1080/2-LR32, FS 1400/2-LR32, Gecko, Festool Floor Mat, Festool Stein, Multi-Tool, tape measure, large and small Festool floor mats (foam rubber).

Online Cheese

  • Posts: 5055
Re: Kapex dies again
« Reply #25 on: June 23, 2018, 11:08 AM »

I have no idea based on what I recall of that short conversation.


Ya, I talked with the local Festool rep about 3-4 years ago. This guy was really sharp and actually knew which end of a saw to use. It's too bad he's now a rep for a different product line.  [crying]

At any rate, he told me that Festool corporate was aware of the Kapex problems and "THOUGHT" it was an armature issue.  I replied Festool "THINKS" it's an armature problem and he replied yes, but they aren't sure.

Hmmm...that exchange wasn't too reassuring.    [eek]  That was 3-4 years back.

Offline yetihunter

  • Posts: 570
Re: Kapex dies again
« Reply #26 on: June 29, 2018, 02:23 AM »
Y'know, just throwing darts at the wind, considering how the power cord is doing a whole lot of bobbing and weaving; maybe the cord is getting kinked up and at just the right position causes an impedance, voltage or current issue? 

Offline Brice Burrell

  • Posts: 7355
  • Remodeling Contractor
    • The Green and Dark Blue blog
Re: Kapex dies again
« Reply #27 on: June 29, 2018, 09:16 AM »
Y'know, just throwing darts at the wind, considering how the power cord is doing a whole lot of bobbing and weaving; maybe the cord is getting kinked up and at just the right position causes an impedance, voltage or current issue?

I would assume that something Festool would have been able to identify pretty easily. 
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Offline alice

  • Posts: 79
Re: Kapex dies again
« Reply #28 on: June 30, 2018, 06:58 AM »
Well my kapex is back and I would like to thank Festool Canada for their and especially Dominic. They replaced the motor and some other small things and covered everything including shipping both ways.

Online Cheese

  • Posts: 5055
Re: Kapex dies again
« Reply #29 on: June 30, 2018, 09:23 AM »
Well my kapex is back and I would like to thank Festool Canada for their and especially Dominic. They replaced the motor and some other small things and covered everything including shipping both ways.

That 5 year Canadian warranty makes a HUGE difference...that's what we need in the States... [crying] [mad] [crying]