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Author Topic: Kapex motor failure or other electrical failure  (Read 10810 times)

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Offline mikeyr

  • Posts: 59
Re: Kapex motor failure or other electrical failure
« Reply #30 on: May 30, 2017, 12:56 PM »
I'm one of the more vocal critics of this saw and FT's handling of the issue - and I don't necessarily view this as piling on.
Maybe we need to pile on until Festool publicly admits the saw has a problem or shows us data that it does not have a problem.

 I play with cars and I learned quickly that on web forums, people don't come around and say "gee, I have this car x years and never a problem" but they do come on and say "what a piece of junk, I bought this car x time ago and its already broken".   That allows a negative view or belief to build up and once that negative belief is allowed to grow, its near impossible to reverse.   Only problem is, in the real world the car is still a good car, its only on the net its bad.

 I see the same thing with the Kapex, I am in the market for a new saw,  in January I actually bought a Kapex from my local dealer and before it arrived I cancelled the order, why ? because I read here how bad they are.  Is it real ? or perception ? I don't know, but I can't risk that many dollars on a saw that may or may not hold up.

 Festool HAS the information and unfortunately their silence implies we are right and they are scared to admit it, so maybe we do need to pile it on and wake Festool up.

 Last thing I have to say about this, Festool talk to your customers, or someone else will.   I will likely get the corded version of this saw in July... http://toolguyd.com/makita-18v-x2-brushless-miter-saw-xsl06-with-bluetooth-dust-collection-activation/  and I don't care for the bluetooth stuff, but its a copy of the Kapex and should be quite good.
ex-cabinet maker, now I just play with wood

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Offline Naildrivingman

  • Posts: 483
Re: Kapex motor failure or other electrical failure
« Reply #31 on: June 03, 2017, 05:56 AM »
Thanks to all so far who have replied and voted. It appears that all who have voted, did so only once. Thank you for your honor. Th main reason I created the poll was for my own information. I have a KS 120 that is coming 3 years old and I am getting a little nervous that it may go poof. I wish I could afford a backup KS, but I can't. I really like the tool for many reasons, not simply because it is green and black. Keep your answers and votes coming. Thanks for your participation.
Dance with who brung ya...

Offline TinyShop

  • Posts: 182
Re: Kapex motor failure or other electrical failure
« Reply #32 on: June 03, 2017, 01:00 PM »
Yikes, a 30% failure rate (even one born from a narrow poll like this) doesn't bode well. What say you Festool?

Offline kevinculle

  • Posts: 221
Re: Kapex motor failure or other electrical failure
« Reply #33 on: June 03, 2017, 01:25 PM »
This in no way can be interpreted as defining a numerical failure rate.  In order for a poll to be statistically unbiased the answers must be drawn from a random sample of owners.  In an open poll like this those with problems will naturally be far overrepresented and those who are satisfied are unmotivated to participate.  My statistical take would be 9 total Kapex failures reported...may or may not represent an unusual failure rate.

Offline Holmz

  • Posts: 4010
Re: Kapex motor failure or other electrical failure
« Reply #34 on: June 03, 2017, 05:35 PM »
This in no way can be interpreted as defining a numerical failure rate.  In order for a poll to be statistically unbiased the answers must be drawn from a random sample of owners.  In an open poll like this those with problems will naturally be far overrepresented and those who are satisfied are unmotivated to participate.  My statistical take would be 9 total Kapex failures reported...may or may not represent an unusual failure rate.

Maybe it is providing the OP with what he wanted.
And possibly prividing more insight than from the factory.

Offline Addcon

  • Posts: 1
Re: Kapex motor failure or other electrical failure
« Reply #35 on: June 04, 2017, 12:55 AM »
My Kapex has had three motor failures. All occurred when using with the CT26.  Please note the UL Listing on the CT 26 says not to excede 3.5 amps or something similar. The Kapex I believe is 13 amps. I have  also experienced a motor failure of my TS55. Again while using the CT26. Always plugged into a good power source near the electrical panel. If an extension cord was required I would not exceed 50 ft on a custom 10 gauge cord. My therory...  two much amperage is being required when running with the vacuum. These tools are engineered to run on 220 volt electricity and converted to 110 for USA users. Was told by festool that I should only use the vacuum in short term applications. Not for all day work. I am a finish carpenter and this is how I make a living. Dust collector is why I spent the money on all my festool tools. About $10 K invested now in festool and afraid to use any of it.

Offline Naildrivingman

  • Posts: 483
Re: Kapex motor failure or other electrical failure
« Reply #36 on: June 18, 2017, 08:03 PM »
Thanks for voting. I thought I would bump this one more time.
Dance with who brung ya...