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Author Topic: manual autoclean activation problem  (Read 632 times)

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Offline wpz

  • Posts: 4
manual autoclean activation problem
« on: January 06, 2018, 03:50 PM »
Hi everyone,

Since yesterday (5th Jan.) my CTM 36E AC has a weird problem:
When I activate the autoclean function manually by turning the on\off switch all the way to the left or right, instead of doing 3 autoclean cycles in a row (like it used to do before), it now revs up and then just shuts down.
The autoclean function does work like normal at intervals when using the vac, so it's just the manual activation that does not work.

Does anyone have any idea what the problem could be?

Thank you,

PS: Weird coincidence, my 3 year warranty ran until 4th Jan! [sad]

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Offline Peter Halle

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Re: manual autoclean activation problem
« Reply #1 on: January 06, 2018, 05:39 PM »
@wpz , I would suggest that you CALL Festool on Monday and walk them thru your issue and also your warranty date situation.


Offline wpz

  • Posts: 4
Re: manual autoclean activation problem
« Reply #2 on: January 16, 2018, 03:18 PM »
Hi everyone,

A quick update on my previous post:

I contacted my dealer and send my CTM in for repair.
Will post another update when I have more news.


PS: This is the first time I have an issue with any of my festools or protools and I own quite a few (first one bought in 2002)