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Author Topic: New Dust Extractor Ends  (Read 19003 times)

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Offline Cheese

  • Posts: 4946
Re: New Dust Extractor Ends
« Reply #60 on: September 21, 2018, 10:25 AM »
I visited Woodcraft yesterday and noticed almost all of the demo tools now have the new bayonet style hose connection. All 3 Rotexes, the jig saws, the new sanders, both Dominos even this older style ETS 150.
« Last Edit: September 21, 2018, 10:34 AM by Cheese »

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Offline James Biddle

  • Posts: 136
Re: New Dust Extractor Ends
« Reply #61 on: September 21, 2018, 08:12 PM »
Does anyone here remember an example of when Festool listened to the complaints posted on this site?  Do you remember them even responding, let alone made changes?  Hose ends, Kapex, Imperial/Metric, more holes in sandpaper, this latest promotion where you need to send in a tool to ring the bell, etc. 

We believe that Tyler fed our complaints up to corporate.  Have we ever heard back from corporate on any issue?

When the quality slips, innovation dries up, and the cost remains high, they then have to compete with every other company.  If it's no longer a system, it's a bunch of tools that have to compete with every other company.  Companies that continue to innovate and fill the voids Festool created for itself. 

Offline Cheese

  • Posts: 4946
Re: New Dust Extractor Ends
« Reply #62 on: September 22, 2018, 10:26 AM »
Does anyone here remember an example of when Festool listened to the complaints posted on this site? 

I'm still waiting for a response to the Kapex issue that Festool actually solicited.   [dead horse]

I think that was about 2 years ago.  [sad]

Offline jonathan-m

  • Posts: 322
Re: New Dust Extractor Ends
« Reply #63 on: September 22, 2018, 11:17 AM »
I cannot express in words how much I hate the new hose ends and tool connections.
One thing is for sure, I will die before I buy a tool with that connection.

Love the smooth hoses, but absolutely hate the connectors.
« Last Edit: September 22, 2018, 11:22 AM by jonathan-m »
Festool: 2x MFT/3 // OF-1400 // MFS-400 & 700 // RO-90 // SYS-ROLL // VAC-SYS SET SE1 // CT-ASA CT 26/36/SB // KS 120 EB & UG-L & R //  VECTURO OS 400 EQ-Set  // DSG-AG 125 // DSC-AG 125 // DSC-AG 125 FH // HK 85 EB // HK 55 EB
Protool: 2x VCP 260 LE AC // PDP 20-2
Mafell: MT55cc // P1cc // DD40P // Erika 85 Ec

Offline mrB

  • Posts: 460
Re: New Dust Extractor Ends
« Reply #64 on: October 04, 2018, 04:57 PM »
I can think of a few examples, off hand, where Festool seemed to listen to the customers.  But I'm hesitant to mention them because I feel they are increasingly NOT listening. But I do believe the below products were released or altered due to customer feedback. . .

CT SYS release
13mm chuck upgrade on CXS
Smooth hoses introduced (and the pervious hose covers)
Vac SYS in USA finally
Compact 18v Batteries
Compact Battery Drill sets
 
there's nothing like the right tool for the job

Offline Kodi Crescent

  • Posts: 708
Re: New Dust Extractor Ends
« Reply #65 on: October 17, 2018, 08:48 PM »

Some nitwit in a cubicle somewhere comes up with a brilliant plan to fix something that isn't broken and makes things way worse as a result.


Probably one of those new "User Experience Designers" that seem to be popping up everywhere.