Jeff R Johnson
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Location: Bellingham, WA Member Since: Jan 2010
Posts: 55
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« on: March 05, 2012, 12:33 AM » |
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Honestly I've never found a reason to complain about my Festool products. But the first time I used my new bit it snapped like a rotted twig. Are these being manufactured in China? Not up to the standard I've come to appreciate from Festool.   Sent from my SPH-D700 using Tapatalk |
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Shane Holland
Festool USA Employee FOG Administrator
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Location: USA Member Since: Jan 2007
Posts: 5019
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« Reply #1 on: March 05, 2012, 12:58 AM » |
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PM sent.
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Jeff R Johnson
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Location: Bellingham, WA Member Since: Jan 2010
Posts: 55
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« Reply #2 on: March 05, 2012, 01:29 AM » |
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I'm pretty impressed with how fast my post was responded to with the promise of something as small as a replacement bit. Festool, you've reaffirmed my belief that youre the best. Thanks Shane.
And sorry about suggesting that anything Festool is made in China. For the curious reader, Shane assures me that its all done in Germany.
Sent from my SPH-D700 using Tapatalk
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TomGadwa1
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Location: United States Member Since: Apr 2011
Posts: 247
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« Reply #3 on: March 05, 2012, 02:43 AM » |
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Even a German can have an off day!
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TS55 EQ OF1400 EQ DFQ 500 Q RO 125 LR32 SET Guide Rail Acc Kit Parallel Guide Set MFK 700 EQ Set MFS700 ETS 150/3 EQ Domino Cutter Assortment T15-3 Drill Set RO 90 EQ Workshop Cleaning Set CT36 Kapex 120 MFT/3 LR32 1080 FS 1400 FS 1900 WCR1000 PSB300 Boom Arm Set Clamping Elements RS 2 E Kapex UG Set Zobo Forstner Set Centrotech Installers Set OF1010 OF2200 ZS-OF 2200 SYS1000 Syslite CT MIDI FS 800
There Are Those That Can Do, There Are Those That Can Not Do, Those That Can Not Do Have Those That Can Do Do The Things That They Can Not Do So That They Feel That They Have Done Something.
There ain't no something for nothing machine.
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MAK
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Location: Beds uk Member Since: Apr 2011
Posts: 74
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« Reply #4 on: March 05, 2012, 09:00 AM » |
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Yep festool backup service is one of the best.
I have to say though the drill bit are made in China. I bought some 3mm and 10mm replacements and on the little plastic box it says "Made in China ".
I was on a festool woodworking class a few weeks ago and it came up that everything is made in Germany , pointed out to the festool trainer that the drill bits are not, he didn't even realize.
Still very good quality though.
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Kapex & UG, TS55, MFT3, OF1400, C15, CXS, Carvex, Midi, T15, EHL65
Rts400, CTL26
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waynelang2001
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Location: south africa Member Since: Feb 2010
Posts: 486
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« Reply #5 on: March 05, 2012, 01:31 PM » |
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When I first got my CDD i bought some festool philips bits. I went through 4 of them in one week, and this was with the drills torque only set to about 6. From then on i have never bought festool screw driver bits. There are however a few drill bits I would like.
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SRSemenza
Global Moderator
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Location: UNITED STATES (US) Member Since: Jun 2007
Posts: 4025
Finger Lakes Region, NY State , USA
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« Reply #6 on: March 06, 2012, 06:26 PM » |
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Seth R. Semenza
S. R. Semenza Woodworking
Festool Service 800-554-8741
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andvari
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Location: Central NJ Member Since: Oct 2011
Posts: 333
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« Reply #7 on: March 06, 2012, 06:39 PM » |
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 Well sometimes you find you need to remove old slotted head screws. I hate that.
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TS55, Domino 500, Domino Assortment, OF1400, CT36+Boom Arm, T12+3, FS3000, Parallel Guides, RO 90, ETS 150/3, Domino XL, Domiplate, LS130, RTS Guide Stop, CMS-GE
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Peter Halle
Global Moderator
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Location: Powhatan, Virginia USA Member Since: Jul 2007
Posts: 6410
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« Reply #8 on: March 06, 2012, 07:54 PM » |
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I have also been told that the bits are made in Germany. I have drill bit sets that have boxes / cases that look identical to the Festool ones with the exception of the decals. All the BOXES are marked made in China. The bits are not marked.
Peter
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The tools in my truck were talking the other day. The Dewalts, PC's, Boschs, Makitas were not happy. They also were in the minority. Their complaint: They felt unused and unappreciated since the Festools moved in. I guess the truth hurts.
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Jeff R Johnson
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Location: Bellingham, WA Member Since: Jan 2010
Posts: 55
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« Reply #9 on: March 07, 2012, 02:09 AM » |
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Seth, you are right -slotted screws were from the era of cavemen. But it was not by my choice  Sent from my SPH-D700 using Tapatalk |
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Jeff R Johnson
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Location: Bellingham, WA Member Since: Jan 2010
Posts: 55
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« Reply #10 on: March 16, 2012, 12:39 AM » |
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 All is right in my world again. Thanks Shane and thank you Festool! Sent from my SPH-D700 using Tapatalk |
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