Hey think what you want.
I never had an issue with my plug it and I highly doubt many use or abuse an RO150 like I do.
I never said they were crap, but many posts here are saying it in so many words. I am saying that this Festool employee and Festool letting this happen from my perspective is wrong and to me makes it seem like this salesman himself thinks the Festool plug its are crap. How can I take it any other way? What should happen is the guy should say hey here is a super duty plug it we have designed , not disregard one of the selling points of the tool altogether.
If a 500.00 sander can not take the most extreme use any person can give it then its not worth 500.00. I feel Festool offering up a solution that goes against it's faster, simpler , smarter sales pitch is absolutely wrong and is a defeatist position admitting this item is crap. If it was a one off they would just say sorry here is another plug it, but this specific salesman or rep must have heard many,many stories leading him to believe that something other than what Festool advertises and normally sells stock was the fix.
And I can believe you took what I said in my post how you took it. That amazes me as you know I am one of the biggest Festool RO150 proponents on this site. It all the other posts saying these plug its are burning that are saying the plug its are crap, not me.
The pads falling apart with barley no use, plug it's burning up, this is ridiculous and its NOT dues to a few heavy users, its not! It is hit or miss and has nothing to do with the tool use. Read the posts, some of these guys have not used the tool much at all.
I like my Festools , but they dropped the ball if they are sanctioning and handing out non plug it fixes. It's funny, I use the word crap and Festool in a sentence but everything else I said is not read. Yes, if these plug its are burning up like this then they are crap, they certainly are not good.
And again mine has never had an issue on any of the 8 Festool sanders I have had, still I think Festool needs to get to the bottom of this or make a redesign.