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Author Topic: Kapex life span  (Read 232504 times)

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Offline mwahaha

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Kapex life span
« Reply #120 on: February 23, 2016, 01:55 AM »
I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.
Makin' chips since ages ago

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Offline Kev

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Kapex life span
« Reply #121 on: February 23, 2016, 02:39 AM »
I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

Offline jmbfestool

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Kapex life span
« Reply #122 on: February 23, 2016, 03:09 AM »
I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

Yeah well funnily enough my dealer said he has two broken kapex's  which he said i can have one to repair mine with unfortunately they are 110v.

Gutted!

 
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Offline Phil Beckley

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« Reply #123 on: February 23, 2016, 08:22 AM »

In the past the service has been good.

Im not sure if its dealer festool relationship which makes the difference regarding festool service. 

 When i had a problem his festool rep was hot on and sorted me out brilliantly.

It was a while ago so maybe festool has slacked off abit regarding service....?

My dealer came round to pick up the chopsaw from me within a few hours of talking to me about it.  Then it was left with them.

Hi
......it should all be part of the service. Having a good relationship with a dealer will always pay off - no different to any other walk in life
......no slacking off on Service from the U.K and all the Service team try to ensure the machines are returned within 48 hrs and that the whole system runs smoothly
.......cool of the dealer to collect - service and relationships can be a real benefit
rg
Phil

Yeah was brilliant. I dont live to far like 10-12mins drive but saved me stopping what i was doing.... Posting on Fog lol [tongue]

Its a shame the 48hours only starts on festool land...my kapex seems to be struggeling to get there....   Then after all this waiting I might not be happy with the repair costs... So I could have gone and got me self a new chopsaw ages ago.  [tongue]

Hey JMB
  Email was sent 1 hour back to find the position on the Kapex.
rg
Phil

Thank you.

It would be nice to see what has happend to see if it was just a miss communication or my dealer not giving me the full story to whats gone on although i dont see a reason why they would ly.

Hi
  Simple answer was late delivery of the box. The machine is due to be back with us on Wednesday morning
rg
Phil
Contacted JMB as well
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Offline Brice Burrell

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Kapex life span
« Reply #124 on: February 23, 2016, 09:16 AM »
Hi
  Simple answer was late delivery of the box. The machine is due to be back with us on Wednesday morning
rg
Phil
Contacted JMB as well

With the rate of failure of JMB's Kapex saws maybe Festool should give him one of the special Kapex shipping boxes so there won't be any delays next time... [tongue] [big grin]
Check out my new blog, The Green and Dark Blue Blog.

Offline Bohdan

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Kapex life span
« Reply #125 on: February 23, 2016, 09:28 AM »
The shortage of kapex boxes must indicate that an awful lot of kapexs must be being shipped to and from repair  [eek]

Offline glass1

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Kapex life span
« Reply #126 on: February 23, 2016, 12:27 PM »
It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

Offline Phil Beckley

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« Reply #127 on: February 23, 2016, 02:54 PM »
Hi
  Simple answer was late delivery of the box. The machine is due to be back with us on Wednesday morning
rg
Phil
Contacted JMB as well

With the rate of failure of JMB's Kapex saws maybe Festool should give him one of the special Kapex shipping boxes so there won't be any delays next time... [tongue] [big grin]

.......... [dead horse]
rg
Phil  [wink]
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Offline Phil Beckley

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« Reply #128 on: February 23, 2016, 02:56 PM »
The shortage of kapex boxes must indicate that an awful lot of kapexs must be being shipped to and from repair  [eek]

Hi
No shortage of Kapex boxes........on occasions they do not make it back to us......they also make useful storage crates  [wink]
rg
Phil
Festool U.K Employee | Festool UK Website


Offline Phil Beckley

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« Reply #129 on: February 23, 2016, 03:05 PM »
It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

 Hi
 The Kapex from JMB is a 240v not 110v. Site work in the U.K is 110v and Festool products can 'handle' this - the generator out put needs to be constant sine wave form. If running from a Transformer then the higher KVA the better for performance with 'clean' input and output.
rg
Phil
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Offline Phil Beckley

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« Reply #130 on: February 23, 2016, 03:06 PM »
I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

hmmm, maybe not
rg
Phil
Festool U.K Employee | Festool UK Website


Offline jmbfestool

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Kapex life span
« Reply #131 on: February 23, 2016, 03:07 PM »
It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

All my tools are 240v I refuse to work on site work.  Not my kinda work any way.

Plus I am not wearing gloves, goggles, ear plugs, dust mask, hard hat all day long just for doing simple jobs like fitting skirting, hanging doors and not being allowed radio on would do my head in.
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Offline Phil Beckley

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« Reply #132 on: February 23, 2016, 03:08 PM »
It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

All my tools are 240v I refuse to work on site work.  Not my kinda work any way.

Plus I am not wearing gloves, goggles, ear plugs, dust mask, hard hat all day long and not beinf allowed radio on would do my head in.


........................take that as a definite no then  [wink]
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Offline Phil Beckley

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« Reply #133 on: February 23, 2016, 03:12 PM »
Hi
  Just to update you
The saw was collected this morning and should land in the morning - booked in, quoted, through to service, worked on and back out (so long as any parts are in stock).
rg
Phil

Festool U.K Employee | Festool UK Website


Offline Tinker

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Kapex life span
« Reply #134 on: February 23, 2016, 03:31 PM »
Hi
  Just to update you
The saw was collected this morning and should land in the morning - booked in, quoted, through to service, worked on and back out (so long as any parts are in stock).
rg
Phil

Whew!
Wayne H. Tinker

Offline Phil Beckley

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« Reply #135 on: February 23, 2016, 03:34 PM »
Hi
  Just to update you
The saw was collected this morning and should land in the morning - booked in, quoted, through to service, worked on and back out (so long as any parts are in stock).
rg
Phil

Whew!

....pant even !!
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Offline Davej

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Kapex life span
« Reply #136 on: February 23, 2016, 04:03 PM »
It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

All my tools are 240v I refuse to work on site work.  Not my kinda work any way.

Plus I am not wearing gloves, goggles, ear plugs, dust mask, hard hat all day long just for doing simple jobs like fitting skirting, hanging doors and not being allowed radio on would do my head in.


I gave up site work for similar reasons , although I'm still 110v .
Dave
I dont mind growing old but i refuse to grow up

Offline glass1

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Kapex life span
« Reply #137 on: February 23, 2016, 05:26 PM »
Oh well are we special. Lol. I do much shop work but I do get a little claustrophobic when I only work in the cave. Nothing better than a good old frame job when the weather is on.   

Offline jmbfestool

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« Reply #138 on: February 23, 2016, 05:55 PM »
Oh well are we special. Lol. I do much shop work but I do get a little claustrophobic when I only work in the cave. Nothing better than a good old frame job when the weather is on.

Oh no 80% of my work is out in the field. Just not site work where you have the health and safety pricks about.
« Last Edit: February 24, 2016, 02:17 AM by jmbfestool »
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Offline mwahaha

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« Reply #139 on: February 23, 2016, 11:53 PM »
I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

Well yes, but I was looking more at the long term value if someone really really wanted a Kapex and nothing else would do.

A Kapex is currently $2300 NZD. If they only last 4 years then that would be $6900 in 12 years at todays pricing. I bet it would cost less than $4600 to have an engineer fit a new motor that would last more than 12 years.
Makin' chips since ages ago

Offline jmbfestool

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Kapex life span
« Reply #140 on: February 24, 2016, 02:27 AM »
I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

Well yes, but I was looking more at the long term value if someone really really wanted a Kapex and nothing else would do.

A Kapex is currently $2300 NZD. If they only last 4 years then that would be $6900 in 12 years at todays pricing. I bet it would cost less than $4600 to have an engineer fit a new motor that would last more than 12 years.

I think 4 years is at best for proffesionals. I think mine has averaged 3 and a half.
A company not the far from me bought 4 kapex's. They all failed 6 to 12months..
The company got rid of all kapex's and bougbt a couple of bosch sliders and they have been going for 2 years now i believe.

To be fair the company does alot of repetative cutting wet cedar all day long.  The kinda work they do sounds like chopsaws might not be the correct tools for the job really?? I dont know i dont work there.




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Offline TomE

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« Reply #141 on: February 24, 2016, 10:33 AM »
Quote
To be fair the company does alot of repetative cutting wet cedar all day long.  The kinda work they do sounds like chopsaws might not be the correct tools for the job really?? I dont know i dont work there.

I agree, that type of repetitive cutting is not what a chopsaw is for, they need a stationary with induction motors that'll handle the job without incessant trigger pulling.... like a radial arm saw, sliding table saw and the like.

Offline demographic

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Kapex life span
« Reply #142 on: February 24, 2016, 12:40 PM »
I agree, that type of repetitive cutting is not what a chopsaw is for, they need a stationary with induction motors that'll handle the job without incessant trigger pulling.... like a radial arm saw, sliding table saw and the like.

Aye, a Bosch one [wink]

Offline TomE

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Kapex life span
« Reply #143 on: February 24, 2016, 03:48 PM »
Quote
Aye, a Bosch one [wink]

At least look at something like Omga if they still wanna just chop stuff.:)

Offline rst

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Kapex life span
« Reply #144 on: February 24, 2016, 05:24 PM »
I have a Makita 12" chopsaw that I have a velcro strap to keep the trigger pulled that runs for hours at a time cutting aluminum extrusions for storefront fabrication.  Any tool wears more by repeatedly turning on and off.  I've hung drywall with the trigger locked on till lunch and then again until quitting time...glad I'm not doing that line of work anymore!

Offline Kev

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« Reply #145 on: February 24, 2016, 06:36 PM »
I have a Makita 12" chopsaw that I have a velcro strap to keep the trigger pulled that runs for hours at a time cutting aluminum extrusions for storefront fabrication.  Any tool wears more by repeatedly turning on and off.  I've hung drywall with the trigger locked on till lunch and then again until quitting time...glad I'm not doing that line of work anymore!

@rst

This isn't a slight on your ability to work safely .. It's very dangerous to suggest things like a velcro strap on the trigger of an SCMS on a forum where people may simply adopt it to prolong the life of their tool and not recognise the seriously increased operational hazard of the spinning blade.


Offline Holmz

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« Reply #146 on: February 25, 2016, 12:43 AM »
@Kev but it mitigates carpal tunnel to the wrist ;)

Offline Cheese

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« Reply #147 on: February 25, 2016, 12:48 AM »
@Kev but it mitigates carpal tunnel to the wrist ;)

You certainly get my vote for doctor of the day. [big grin]

Offline Holmz

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« Reply #148 on: February 25, 2016, 12:55 AM »
@Kev but it mitigates carpal tunnel to the wrist ;)

You certainly get my vote for doctor of the day. [big grin]

Thanks @Cheese
I am still looking for someone to play nurse, but I am 'old school' on the gender.  [tongue]
(And wanting to avoid the carpel tunnel)

Offline Cheese

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Kapex life span
« Reply #149 on: February 25, 2016, 01:34 AM »
Well then just strap it up with the velcro and let her buck...gender be damned...