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Author Topic: What happened to my kapex?  (Read 7502 times)

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Offline Gunder

  • Posts: 13
What happened to my kapex?
« on: July 23, 2018, 10:52 PM »
Was cutting a cedar 2x4 today to make a platform to install a new latch on my fence gate and half way through the first board the Saw starts smoking! Looked like a blue flame inside the vents as well.

Pretty disappointed as the saw is only a few years old and for the price it should last a lifetime! Especially since I’m just a hobbiest.
« Last Edit: July 23, 2018, 11:05 PM by Gunder »

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Offline ChuckM

  • Posts: 617
Re: What happened to my kapex?
« Reply #1 on: July 23, 2018, 11:23 PM »
Holy Smoke! [scared]

Offline DeformedTree

  • Posts: 164
Re: What happened to my kapex?
« Reply #2 on: July 23, 2018, 11:52 PM »
Put a mason jar over the smoke to capture it, later you can use a compresser to inject the magic smoke back into the saw.

Sorry for your loss.  Is this 120 or 240V model?


Offline Christopher Fitch

  • Posts: 71
Re: What happened to my kapex?
« Reply #4 on: July 24, 2018, 12:05 AM »
Wow....

Offline Gunder

  • Posts: 13
Re: What happened to my kapex?
« Reply #5 on: July 24, 2018, 12:10 AM »
Put a mason jar over the smoke to capture it, later you can use a compresser to inject the magic smoke back into the saw.

Sorry for your loss.  Is this 120 or 240V model?

I’m in the states so 120v

Offline Alex

  • Posts: 5697
Re: What happened to my kapex?
« Reply #6 on: July 24, 2018, 12:33 AM »
Sorry for your loss.  Is this 120 or 240V model?

ROFL, you even need to ask?

Another one bites the dust. But move along, nothing to see here.

To OP: this is a very well known issue with the 120v Kapex in the States. Yet Festool seems happy to ingore it.

Offline Gregor

  • Posts: 977
Re: What happened to my kapex?
« Reply #7 on: July 24, 2018, 11:32 AM »
Festool should man up and, for this kapex specific fault, replace the failed parts for free regardless the age of the tool - with an upgraded version that won't have the same problem shortly after.

They're destroying their reputation with trying to ignore this.

Offline DeformedTree

  • Posts: 164
Re: What happened to my kapex?
« Reply #8 on: July 24, 2018, 08:40 PM »
Sorry for your loss.  Is this 120 or 240V model?

ROFL, you even need to ask?


Cross i's. dot t's.  there is always the first.

Natural Selection will kick in over time, eventually all the bad Kapex's will go to the great workshop in the sky, and those that remain will be fine.   Festool can make the classic case of Survivor Bias and everything is solved.

Offline Gregor

  • Posts: 977
Re: What happened to my kapex?
« Reply #9 on: July 25, 2018, 10:08 AM »
Natural Selection will kick in over time, eventually all the bad Kapex's will go to the great workshop in the sky, and those that remain will be fine.   Festool can make the classic case of Survivor Bias and everything is solved.
This stance would make sense in case the repaired ones would hold up, which according to this forum they don't seem to do.

Offline JimH2

  • Posts: 610
Re: What happened to my kapex?
« Reply #10 on: July 25, 2018, 10:14 AM »
It is really unfortunate that so many people are getting stuck with bad Kapex's. More troubling is those who don't read about nor believe the failures and think "It won't happen to me". I always click on the emails from Festool listing refurbed Kapex's and they also sell it. 

I'll add that there is no reason to keep posting about the failures as no one is reading them anyway. This Kapex failures and people continuing to buy them reminds of a new neighbor who would not listen. I live in a flood zone and have been flooded and know when action has to be taken. Sometimes it is unnecessary, but I don't want to lose my cars to flood water so I move them to higher ground like every other sane person, less the tourists who generally don't care or don't believe it will happen.

Shortly after his family moved in we had a minor minor hurricane roll by. The sound (bay) water was pushed westerly up the rivers and there were fish lying in the muck. I, as did several neighbors, warned him repeatedly to the point of his being annoyed, that when the water returned we would most likely be flooded. As expected it did and flooded every yard and some houses (all are elevated, some higher than others). The water level made it into his F-150 at about seat level and the cars were all but completely underwater until the water receded.

Thinking he might listen to reason at this point I warned him the vehicles were totaled and not safe to drive. He ignored my advice again, drove the gas station and filled up. While doing so the driver side airbag exploded. The lesson is that you cannot help people who are ignorant or who think they are smarter than you or who are know-it-alls so there is no need to waste your time.
« Last Edit: July 25, 2018, 10:40 AM by JimH2 »

Offline Dick Mahany

  • Posts: 382
Re: What happened to my kapex?
« Reply #11 on: July 25, 2018, 10:29 AM »
My 18 year old Bosch looks better and better every day.  Sorry for your loss.  I had been wanting to trade up to a Kapex, but after the many many failures reported here over the last few years, that will never happen.

Offline Cheese

  • Posts: 4944
Re: What happened to my kapex?
« Reply #12 on: July 25, 2018, 10:40 AM »
Wow...that's a pretty dramatic photo.  [not worthy] That photo doesn't even need a caption.

Is the smoking Kapex still under warranty?


Offline ChuckM

  • Posts: 617
Re: What happened to my kapex?
« Reply #13 on: July 25, 2018, 11:27 AM »
Anyone think this smokey photo could be worth some money?

The OP could be getting a call from a mitre saw manufacturer for a photo buy-out right...to be used in an ad.

Offline dallas8338

  • Posts: 12
Re: What happened to my kapex?
« Reply #14 on: July 25, 2018, 11:45 AM »
The photo is a little blurry but the date on the saw looks like it says 6/16- should still be under warranty.

A little discerning that the newer manufactured units still have this issue.

Offline Tim Raleigh

  • Posts: 3522
    • Oakville Cabinetry
Re: What happened to my kapex?
« Reply #15 on: July 25, 2018, 12:32 PM »
Was cutting a cedar 2x4 today to make a platform to install a new latch on my fence gate and half way through the first board the Saw starts smoking!

Sorry to hear! I would be ticked. Curious if you had this plugged into a vacuum or directly into the wall?

Send it to Festool. They will fix it, hopefully it's still under warranty.
Tim

Offline kdzito

  • Posts: 322
Re: What happened to my kapex?
« Reply #16 on: July 25, 2018, 02:15 PM »
This is exactly why I parted with mine.  I was dreading of seeing something happen like this.  And tired of worrying about babying the saw.  I put it on a dedicated 20 amp circuit as a precaution and even with that I couldn't bear wondering if this was enough to keep it from damaging the motor.  So the anxiety of owning this saw got to me; therefore I sold the Krapex and went back to using my teenage DeWalt. 
Building one day at a time.

Offline kdzito

  • Posts: 322
Re: What happened to my kapex?
« Reply #17 on: July 25, 2018, 02:19 PM »
You know the smoking Kapex picture might make a great avatar!!! [scared]
Building one day at a time.

Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 11528
Re: What happened to my kapex?
« Reply #18 on: July 25, 2018, 03:32 PM »
@Gunder,

Hopefully by this time you have been in contact with Festool regarding your saw.  Sorry to hear about your saw.

Peter

Offline JimH2

  • Posts: 610
Re: What happened to my kapex?
« Reply #19 on: July 25, 2018, 04:14 PM »
Was cutting a cedar 2x4 today to make a platform to install a new latch on my fence gate and half way through the first board the Saw starts smoking!

Sorry to hear! I would be ticked. Curious if you had this plugged into a vacuum or directly into the wall?

Send it to Festool. They will fix it, hopefully it's still under warranty.
Tim

How it was powered (direct to wall, through vacuum, 15-amp, 20-amp etc) for this cut or series of cuts or any cuts for that matter is meaningless. Motors have tolerances built into them to allow for power fluctuations. Considering the material was cedar the saw should have buzzed through it like a stick of butter. There is no need to keep perpetuating the belief that it must be power related.

Offline morts10n

  • Posts: 190
Re: What happened to my kapex?
« Reply #20 on: July 25, 2018, 07:57 PM »
I bought 2 Kapex 3 yrs apart and both units looked like that smoky picture at one point.
I think that is the pic that should be on the side of the box on all Kapex. When Festool USA finally admits that the saw is/was awfully designed and offers a substantial rebate to previous owners, as well or an  announcement of a redesign with a discount to previous owners, I will continue to discourage others from buying this tool. I have spent perhaps $12K on Festool over the years, and I am the first person I know to buy anything from Festool. Good job on many, many other things!

Offline ChuckM

  • Posts: 617
Re: What happened to my kapex?
« Reply #21 on: July 25, 2018, 08:35 PM »
Even though I have been a very happy owner of my Kapex (for just over three years and mostly for light work) and the saw is allegedly still under warranty (5 yrs for Canada), I would not knowingly recommend this saw if my opinion is sought. I would not have bought this saw myself if I had been a member of this Forum back then, knowing the story about this saw. It is the most expensive Festool machine I have bought, but the least assuring one in terms of confidence about its life span.

Offline jmbfestool

  • Posts: 6622
Re: What happened to my kapex?
« Reply #22 on: July 26, 2018, 08:19 AM »
Sorry for your loss.  Is this 120 or 240V model?

ROFL, you even need to ask?


Cross i's. dot t's.  there is always the first.

Natural Selection will kick in over time, eventually all the bad Kapex's will go to the great workshop in the sky, and those that remain will be fine.   Festool can make the classic case of Survivor Bias and everything is solved.

Like Gregor said this would only work if the repaired ones lasted but they don’t,  mine burnt out twice both 3 years apart. 

Reading others and with my experience the average life span of a professionally used kapex would be 3-4years which is pretty poor
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Offline duburban

  • Posts: 953
Re: What happened to my kapex?
« Reply #23 on: July 26, 2018, 09:25 AM »
Was cutting a cedar 2x4 today to make a platform to install a new latch on my fence gate and half way through the first board the Saw starts smoking!

Sorry to hear! I would be ticked. Curious if you had this plugged into a vacuum or directly into the wall?

Send it to Festool. They will fix it, hopefully it's still under warranty.
Tim

How it was powered (direct to wall, through vacuum, 15-amp, 20-amp etc) for this cut or series of cuts or any cuts for that matter is meaningless. Motors have tolerances built into them to allow for power fluctuations. Considering the material was cedar the saw should have buzzed through it like a stick of butter. There is no need to keep perpetuating the belief that it must be power related.

Yes!  I loathe the "how clean/dirty is your power supply" garbage
helper: i used a festool "circular saw" to do something simple and it made it really hard

me: exactly, it makes simple cuts complicated and complicated cuts simple

Offline duburban

  • Posts: 953
Re: What happened to my kapex?
« Reply #24 on: July 26, 2018, 09:47 AM »
kapex just came up on the recon, i think theyre messing with us
helper: i used a festool "circular saw" to do something simple and it made it really hard

me: exactly, it makes simple cuts complicated and complicated cuts simple

Offline Gunder

  • Posts: 13
Re: What happened to my kapex?
« Reply #25 on: July 26, 2018, 02:41 PM »

Sorry to hear! I would be ticked. Curious if you had this plugged into a vacuum or directly into the wall?

Send it to Festool. They will fix it, hopefully it's still under warranty.
Tim

How it was powered (direct to wall, through vacuum, 15-amp, 20-amp etc) for this cut or series of cuts or any cuts for that matter is meaningless. Motors have tolerances built into them to allow for power fluctuations. Considering the material was cedar the saw should have buzzed through it like a stick of butter. There is no need to keep perpetuating the belief that it must be power related.

It lived its entire "short" life on a dedicated 20 amp circuit.

Well they at least provided me with a ups label to send it in.. So thats a good sign so far. darn box to ship it cost $65 at the ups store tho...  Had I known this issue was so prevalent I would not have bought the kapex.  All of my other festools have been amazing so far, and I love how the Kapex performed when it operated.  I travel a lot for work, so when I am home I only have a limited amount of time for woodworking / projects thus is why I always try to buy the best tools available as I dont have patience for tools not performing when I need them too.

Offline JimH2

  • Posts: 610
Re: What happened to my kapex?
« Reply #26 on: July 26, 2018, 04:54 PM »
kapex just came up on the recon, i think theyre messing with us

...and it was gone in an instant. Plenty of suckers out there still.

Offline Corey P.

  • Posts: 16
Re: What happened to my kapex?
« Reply #27 on: July 26, 2018, 05:58 PM »
Man, this is so disheartening.  Being that I'm in my 3rd week of my new Kapex, this is really, really getting me anxious.  Do I take the chance and keep the saw? 

Offline ChuckM

  • Posts: 617
Re: What happened to my kapex?
« Reply #28 on: July 26, 2018, 06:45 PM »
Really hard to say . . . I am keeping mine because it is a little over three years old, not three weeks. ::)

I do think using the saw by itself on a 20A outlet won't change the fate of my saw (or motor), but I am doing it just to make myself feel better. The cuts are just unmatched by any compound mitre saws I have used, in addition to its dust collection superiority. My previous three-way mitre project would not have been possible without this saw (and the DF500).

« Last Edit: July 26, 2018, 10:33 PM by ChuckM »

Offline jobsworth

  • Posts: 5238
  • Does Anyone Know What Time It Is?
Re: What happened to my kapex?
« Reply #29 on: July 27, 2018, 10:57 AM »
Ive had mine for about 7-8 years and its been used on 2 continents using a transformer to run it for 4 years and havent had a problem...yet