Author Topic: KAPEX Poll regarding motor  (Read 30960 times)

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Offline JFitz

  • Posts: 6
KAPEX Poll regarding motor
« on: September 29, 2016, 02:51 PM »
I would like to ask for a simple poll regarding the Kapex.
Who has had to send their saw in for motor service or replacement within the 1st 3 years of ownership and who has had no motor issues within the 1st 3 years of ownership regarding the motor.
If you have had motor issues, I would also be interested in your service experience if it was positive or troublesome.
I have read plenty of positive and negative reviews regarding this saw, so I am not looking for reviews, just looking to compare numbers to see if more people who participate in this forum have had no motor issues, or more have had problems.
I really want this saw, since it has everything I am looking for except a reliable motor (Based on posted reviews).

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Offline copcarcollector

  • Posts: 1362
Re: KAPEX Poll regarding motor
« Reply #1 on: September 29, 2016, 02:54 PM »
No issues with my saw

Offline ccarrolladams

  • Posts: 1466
Re: KAPEX Poll regarding motor
« Reply #2 on: September 29, 2016, 03:19 PM »
I own the first and second Kapex delivered in Los Angeles as well as 8 other Kapex used by two businesses I founded. Some are used more hours per day than others. All receive ordinary preventive maintenance.

Not one of my Kapex has ever suffered a failure. All of the original motors continue to work fine.

I am good friends with many woodworkers. None of my Kapex owning friends has had motor problems.

Offline Arvid

  • Posts: 76
Re: KAPEX Poll regarding motor
« Reply #3 on: September 29, 2016, 03:21 PM »
i have had two since the first month of introduction in the states. one seems weekly shop use one sees weekly job site use. never a problem with either motor.

Offline Distinctive Interiors

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Re: KAPEX Poll regarding motor
« Reply #4 on: September 29, 2016, 03:37 PM »
I've had my 240volt Kapex for over 2 years, never had a single problem with it!

Offline waho6o9

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Re: KAPEX Poll regarding motor
« Reply #5 on: September 29, 2016, 03:45 PM »
No issues with my saw either.



Offline cred

  • Posts: 9
Re: KAPEX Poll regarding motor
« Reply #6 on: September 29, 2016, 03:47 PM »
Had my Kapex for ~2 years with regular use, no motor (or other) issues at all

Offline live4ever

  • Posts: 558
Re: KAPEX Poll regarding motor
« Reply #7 on: September 29, 2016, 04:00 PM »
4 years, light hobby DIY use.  No issues.
"What you have to do tomorrow, do today.  What you have to do today, do now."  - a wise grandfather who was clearly talking about purchasing Festools

Offline Peter Halle

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Re: KAPEX Poll regarding motor
« Reply #8 on: September 29, 2016, 04:08 PM »
Owner for 6 years - no issue

Peter
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Offline Festoolfootstool

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Re: KAPEX Poll regarding motor
« Reply #9 on: September 29, 2016, 04:23 PM »
You have read a lot about the saw. a poll is meaningless if you want one just go and buy one.
If the milk turns out to be sour, I ain't the kind of **** to drink it.......

Why do Festool accessories only have a two month guarantee here in the UK ?

Online McNally Family

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Re: KAPEX Poll regarding motor
« Reply #10 on: September 29, 2016, 06:30 PM »
I would like to ask for a simple poll regarding the Kapex.
Who has had to send their saw in for motor service or replacement within the 1st 3 years of ownership and who has had no motor issues within the 1st 3 years of ownership regarding the motor.
If you have had motor issues, I would also be interested in your service experience if it was positive or troublesome.
I have read plenty of positive and negative reviews regarding this saw, so I am not looking for reviews, just looking to compare numbers to see if more people who participate in this forum have had no motor issues, or more have had problems.
I really want this saw, since it has everything I am looking for except a reliable motor (Based on posted reviews).

Really?  A second thread regarding the same issue?  Why not focus on your original thread:

http://festoolownersgroup.com/festool-tool-problems/kapex-looking-for-positive-reviews-before-purchasing/msg477664/#msg477664

Personally, I don't think anyone but you can make the decision to purchase this saw.  Armed with a 30 day return policy and a solid 3-year warranty, I'm not sure why you don't simply purchase the saw and start enjoying it's capability.  As already suggested, when you near the end of your 3-year warranty, if your still concerned, sell your saw and purchase another one.  If this is for business, you can write off the costs. 

GREEN: In order of purchase = | CT26 w/Installer Cleaning Set | C18 5.2 Set w/Centrotec Installer's Set | RS 2 E | Hose w/ Sleeve 3.5m | 115mm X 226mm Hand Sanding Block | 80mm X 133mm Hand Sanding Block | HSK D21.5 5m hose | CT Boom Arm Bundle Set |  Won the CXS Li 2.6 90 Limited Edition on 06/20/2016 | Metric Parallel Guide Set | 1080 Plate for custom MFT | OF 1400 EQ Router (metric) w/accessories | FS1400/2-LR 32 Guide Rail (x1) | Next  Purchase: A new sander by Christmas |

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Offline Wittler1507

  • Posts: 26
Re: KAPEX Poll regarding motor
« Reply #11 on: September 29, 2016, 06:37 PM »
Absolutely no problems with mine, think it's coming on 4 yrs old now.

Offline John Bates

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Re: KAPEX Poll regarding motor
« Reply #12 on: September 29, 2016, 06:38 PM »
Mine required a new armature and field, very expensive but I enjoyed what the saw did for me.
If you want one, buy one. If you think it might go wrong, buy one that you think won't. Good luck.
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Offline Dovetail65

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Re: KAPEX Poll regarding motor
« Reply #13 on: September 29, 2016, 10:12 PM »
This isn't a poll. A real poll is better attached to the first thread and this thread eliminated.

I dont like the saw, but two threads on it? It makes no sense.

Can the moderator just add a real Poll Question and attach it to the original thread. Maybe questions could be:

Festool Kapex Poll

1) no issue with saw
2) issue with motor before warranty
3) issue with motor after warranty
4) other issue

Two threads on the same exact thing isnt going to make getting the OP's question answered in a way the results can easily be found, a poll will.
The one who says it can't be done should avoid interrupting the person doing it.

Offline pettyconstruction

  • Posts: 360
Re: KAPEX Poll regarding motor
« Reply #14 on: September 29, 2016, 10:26 PM »
Buy the saw,use it for 2 years 10 mos ,and send it in for a fix.
Done


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Offline JFitz

  • Posts: 6
Re: KAPEX Poll regarding motor
« Reply #15 on: September 29, 2016, 10:26 PM »
Quote from: JFitz
link=topic=48360.msg477853#msg477853 date=1475175068
I would like to ask for a simple poll regarding the Kapex.
Who has had to send their saw in for motor service or replacement within the 1st 3 years of ownership and who has had no motor issues within the 1st 3 years of ownership regarding the motor.
If you have had motor issues, I would also be interested in your service experience if it was positive or troublesome.
I have read plenty of positive and negative reviews regarding this saw, so I am not looking for reviews, just looking to compare numbers to see if more people who participate in this forum have had no motor issues, or more have had problems.
I really want this saw, since it has everything I am looking for except a reliable motor (Based on posted reviews).

Really?  A second thread regarding the same issue?  Why not focus on your original thread:

http://festoolownersgroup.com/festool-tool-problems/kapex-looking-for-positive-reviews-before-purchasing/msg477664/#msg477664

Personally, I don't think anyone but you can make the decision to purchase this saw.  Armed with a 30 day return policy and a solid 3-year warranty, I'm not sure why you don't simply purchase the saw and start enjoying it's capability.  As already suggested, when you near the end of your 3-year warranty, if your still concerned, sell your saw and purchase another one.  If this is for business, you can write off the costs.
The thread you referenced was me looking for positive feedback. I heard the negatives, heard the positives and now needed to quantify the numbers, that is where I find comfort in large purchases, which this is for me. It is not my intention to waste time, words or take up server space.
I like your sugestion about taking advantage of 30 day trial and warranty. It looks like that will be the route I take. Thanks to the forum for the feedback, time and patience

Offline David Stanton

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Re: KAPEX Poll regarding motor
« Reply #16 on: September 30, 2016, 01:34 AM »
Over a year, moderate to light use...love it, never a problem.
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Offline Michael1960

  • Posts: 185
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Re: KAPEX Poll regarding motor
« Reply #17 on: September 30, 2016, 10:34 AM »
No problems in the last two + years

Offline Elmar50

  • Posts: 55
Re: KAPEX Poll regarding motor
« Reply #18 on: September 30, 2016, 10:55 AM »
2.5 years and an occasional brownout behavior but no failures. Does what I bought it to do- so far.

Offline morts10n

  • Posts: 178
Re: KAPEX Poll regarding motor
« Reply #19 on: September 30, 2016, 05:59 PM »
First Kapex had motor failure after 4 yrs. 2nd Kapex had motor failure after 18 months. Single user, 3/4 hardwood and sheet good trimming. Never used without dust collection, and never abused. Both repaired motors are louder than original motors....I'm crossing my fingers!!

Online Michael Kellough

  • Posts: 2980
Re: KAPEX Poll regarding motor
« Reply #20 on: September 30, 2016, 06:09 PM »
Morts10n, there has been some talk about how one uses the saw could have something to do with the motor's life expectancy. They say letting the motor get up to full speed before cutting is better than cranking and chopping.

Don't know if there is any truth to that but how would you characterize the way you used (quickly or slowly) the saw?

Offline KescoNY

  • Posts: 113
Re: KAPEX Poll regarding motor
« Reply #21 on: September 30, 2016, 06:13 PM »
Own (3) Kapex   1 in the garage with rare use and 2 on job sites constantly being used   Never had an issue with motors or anything else on them besides the laser sight needing occasional cleaning
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Offline Doug B

  • Posts: 49
Re: KAPEX Poll regarding motor
« Reply #22 on: October 01, 2016, 04:30 AM »
Coming up for 7 years, regular use, very pleased with the saw

Offline morts10n

  • Posts: 178
Re: KAPEX Poll regarding motor
« Reply #23 on: October 01, 2016, 02:14 PM »
Michael,
As I mentioned, saw is never abused. Saw gets up to speed first. Motor is never overworked by "chopping" into work piece. I wonder if using the saw with a dust collector strains the electronics in some way

Online Michael Kellough

  • Posts: 2980
Re: KAPEX Poll regarding motor
« Reply #24 on: October 01, 2016, 02:26 PM »
Michael,
As I mentioned, saw is never abused. Saw gets up to speed first. Motor is never overworked by "chopping" into work piece. I wonder if using the saw with a dust collector strains the electronics in some way

I imagine there are some people who think chopping is not abuse. Not me.

Offline MrGinCT

  • Posts: 102
Re: KAPEX Poll regarding motor
« Reply #25 on: October 01, 2016, 04:59 PM »
I bought mine used and I've had it 5 years now without any mechanical issues.

Offline Holmz

  • Posts: 3995
Re: KAPEX Poll regarding motor
« Reply #26 on: October 01, 2016, 08:17 PM »
... I heard the negatives, heard the positives and now needed to quantify the numbers, that is where I find comfort in large purchases, which this is for me. It is not my intention to waste time, words or take up server space.
...

There are 2 fundamental flaws with your approach:
1) This is a Festool Forum, and so it is likely that the poll will be biased.
2) There is Confirmation Bias .

For the first one, then ideally you need some poll, or statistics, from a more neutral distribution of owners.

I am not sure how to address the second one.
(I really like the design as it is good on many levels, but I would not use one enough to 'need' it.)

Offline Gregor

  • Posts: 550
Re: KAPEX Poll regarding motor
« Reply #27 on: October 02, 2016, 05:52 AM »
The only way to decide if there really is a problem or not would be to have direct access to data (both from Festool and from other manufacturers, to be able to compare): Machines sold, machines repaired (including state they were in), defective machines discarded (same data as for repairs) - all indexed with date and serial numbers.

We can't do that without being the NSA (and hopefully they can't too), so the only sane approach is to the following:

( how much is a certain device when you buy it minus how much will you'll get on average for it after warranty ends ) divided by length of warranty.

Lower numbers are better, offset the whole by what you get out of the machine (feature/ease of use/accuracy wise) and you'll know what machine is right for you.



Offline alice

  • Posts: 43
Re: KAPEX Poll regarding motor
« Reply #28 on: October 04, 2016, 03:17 PM »
My motor was replaced at 18 months 120 v

Offline WPeters

  • Posts: 199
Re: KAPEX Poll regarding motor
« Reply #29 on: October 05, 2016, 08:09 AM »
First motor burnt up within two years of purchase.  The second burnt up 9 months after the first.  The saw is taken care of and receives moderate use in our cabinet shop.  It has never been abused.