Author Topic: Review of Pro5 Limited  (Read 20719 times)

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Offline Cheese

  • Posts: 2793
Re: Review of Pro5 Limited
« Reply #60 on: December 04, 2016, 01:05 AM »
Then send it back to Festool for service, they'll make it right.

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Offline Michael Kellough

  • Posts: 2823
Re: Review of Pro5 Limited
« Reply #61 on: December 05, 2016, 12:53 AM »
I just tried out my new Pro 5. It's very smooth.
Even with 80 grit Granit on doug fir it is easily steered around by simply holding the vac hose.

If yours behaves differently don't accept it.

Offline sawdustislife

  • Posts: 1
    • Sawdust Is Life
Re: Review of Pro5 Limited
« Reply #62 on: December 24, 2016, 01:09 PM »
I had these same problems with my Pro 5 when I first got it. Didn't matter what speed I set the sander or my dust extractor or what grit of paper I used - it was jerky and jumpy. I sent it in to Festool's service department and they fixed it. Apparently it was a problem with the bearing flange. I made a quick video about it if you're bored. That was my first time working with Festool's repair department. I was happy with the experience. Of course, it would have been better to not have the problem in the first place  [smile]


Offline yetihunter

  • Posts: 222
Re: Review of Pro5 Limited
« Reply #63 on: January 23, 2017, 04:07 PM »
here is a vid. totally doesn't look real but trying to use light pressure. this is how much it jumps



Bought mine on November 1st, but was a Christmas present.
Been 'trying' to use it the last week or so. 
Bad news: It's like this video, but worse.  :D

On the way to pick up some packing peanuts.  :D





Offline JFyre

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #64 on: January 23, 2017, 06:28 PM »
I had posted earlier in the thread expressing my disappointment in my Pro5. Since then mine has gotten 100% better. I don't know what changed but mine is now smooth as silk. I removed and reinstalled the pad but I can't say for sure that that is what "fixed" it.
I am using mine with abranet and can hold it by just the vacuum hose.
For anyone else looking, mirka pad saver 99528 matches the Festool hole pattern perfectly.

Offline yetihunter

  • Posts: 222
Re: Review of Pro5 Limited
« Reply #65 on: January 27, 2017, 11:07 PM »
Mine arrived back to my doorstep, earlier today.
Note says something about the repair person rotating a bearing flange.
Sandpaper is at my shop, the opposite direction of the house I may be dog sitting if somebody's wife's baby belly pops tonight.  [big grin]

I'll remark when I can; however, it's much smoother just running it in the air.






Offline parks3151

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #66 on: March 03, 2017, 02:12 PM »
I wish my first post was more promising, but I too have had the problems other have been having. I received my PRO 5 around Christmas and it wast just plain unusable, so I sent it to festool and it was returned to me in a week. Well I have used the sander twice now and it's still terrible to use? What gives? Do I call festool back and send it in again? It's hard for me to believe this is even a festool product, and even more disappointing that even after repair it still runs terrible.

Any advise on next steps would be greatly appreciated. Also note that I do in fact know how to operate it, and how to reduce the vacuum pressure.


Offline Holmz

  • Posts: 3412
Re: Review of Pro5 Limited
« Reply #67 on: March 03, 2017, 07:03 PM »
I wish my first post was more promising, but I too have had the problems other have been having. I received my PRO 5 around Christmas and it wast just plain unusable, so I sent it to festool and it was returned to me in a week. Well I have used the sander twice now and it's still terrible to use? What gives? Do I call festool back and send it in again? It's hard for me to believe this is even a festool product, and even more disappointing that even after repair it still runs terrible.

Any advise on next steps would be greatly appreciated. Also note that I do in fact know how to operate it, and how to reduce the vacuum pressure.

People often say that I am negative towards the brand.

So about 10+ years ago Clarkie came through town. He was talking about the 1/2 year in the NZ jail/gaol... The coppers asked him if thought he may be buying stolen goods when he was offered the 1000$ TV for $100?
Clarkies said, "of course, what Dxxkhead sells a $1000 TV for a $100?"

So I see the pro five for $100 and think how can an ETS EC quality sander get sold for 100$ ?

If they are claiming it is a Festool quality sander, then send it back until they send you what you were buying. Right now any of the low quality sanders on the market would out perform it. But it is dressed up with lipstick as a good tool.
I ain't no mathematician but i have some negative and positive screwdrivers
I ain't no pilot but i have some planes.
I ain't no sucker but i have a vacuum.
And I has me some saws, and some sandpapers.

Offline Huxleywood

  • Posts: 116
Re: Review of Pro5 Limited
« Reply #68 on: March 03, 2017, 07:19 PM »
I wish my first post was more promising, but I too have had the problems other have been having. I received my PRO 5 around Christmas and it wast just plain unusable, so I sent it to festool and it was returned to me in a week. Well I have used the sander twice now and it's still terrible to use? What gives? Do I call festool back and send it in again? It's hard for me to believe this is even a festool product, and even more disappointing that even after repair it still runs terrible.

Any advise on next steps would be greatly appreciated. Also note that I do in fact know how to operate it, and how to reduce the vacuum pressure.

People often say that I am negative towards the brand.

So about 10+ years ago Clarkie came through town. He was talking about the 1/2 year in the NZ jail/gaol... The coppers asked him if thought he may be buying stolen goods when he was offered the 1000$ TV for $100?
Clarkies said, "of course, what Dxxkhead sells a $1000 TV for a $100?"

So I see the pro five for $100 and think how can an ETS EC quality sander get sold for 100$ ?

If they are claiming it is a Festool quality sander, then send it back until they send you what you were buying. Right now any of the low quality sanders on the market would out perform it. But it is dressed up with lipstick as a good tool.

Your logic is near indisputable... except for the fact it was a promotion which renders your whole logic string worthless.

Offline Holmz

  • Posts: 3412
Re: Review of Pro5 Limited
« Reply #69 on: March 03, 2017, 08:54 PM »
I am sure it has been good in the promotion sense.

It seems like it has generated a lot of excitement in the many months that people have been awaiting their limited edition machines.
I ain't no mathematician but i have some negative and positive screwdrivers
I ain't no pilot but i have some planes.
I ain't no sucker but i have a vacuum.
And I has me some saws, and some sandpapers.

Offline parks3151

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #70 on: March 06, 2017, 10:42 AM »
I forgot to mention in my first post that when I received the sander back from repair it has ZERO documentation saying what they had fixed, just a copy of the shipping label? Heck for all I know nothing might have been replaced? I called the repair department and explained the problem again and they were almost silent, I asked if they could tell me what was repaired and nothing.

So I am creating the repair form now and shipping it out for the 2nd time and will update everyone when I receive it back.