Author Topic: Review of Pro5 Limited  (Read 20717 times)

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Offline Wes.C

  • Posts: 9
Review of Pro5 Limited
« on: November 02, 2016, 08:42 PM »
picked up a Pro 5 ltd yesterday Nov 1st from Woodcraft of Delaware.

Began using it at work today sanding poplar jamb extension edges and 2" wide rectangular poplar door casing.  Unit is quiet and low vibration as expected from a festool sander.  I own a RO 150 and have used an ETS 150/3 a lot.  This pro 5 was very difficult to use- it bounced around the workpiece considerably. Much more than my RO 150 in fine sanding mode.  I tried various speeds and vacuum settings.  Also tried with "long life dust bag".  120 grit paper.  Ended up with gouges and uneven surfaces on poplar, almost ruined.  I have used the ETS 150 a lot and always had easy control of it, able to guide it with light finger pressure with no bouncing/eccentric movements.
Curious is there some sort of "break-in" period? doesn't mention it in the manual.  so far I am disappointed, was hoping for extreme control, especially sanding vertically.

open to suggestions, curious if others have similar experiences.

Wes
TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline dmick

  • Posts: 32
Re: Review of Pro5 Limited
« Reply #1 on: November 02, 2016, 08:50 PM »
Wes, Ive been using one for a little while and have not had the same experience. I also have the RO150 and I much prefer the new pro 5, ive been finishing some cherry  with 80-220 grit for a friend and find that its much like the ETS 125 but you can tell the motor is stronger and it seems very easy in the hand to me! I love the sample pack in the sys, very nice for new follks to festool and the sys in awesome!
Festoolian since 1999

Offline Huxleywood

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Re: Review of Pro5 Limited
« Reply #2 on: November 02, 2016, 11:39 PM »
Too much pressure and/or too much suction.  Doesn't take much to stop the orbit. 

Offline dmick

  • Posts: 32
Re: Review of Pro5 Limited
« Reply #3 on: November 03, 2016, 01:24 AM »
That's what I was thinking, too much suction. Ive never really used the suction release on vac's before until I started sanding with the festool sanders/vac combo, it really makes a big difference.
Festoolian since 1999

Offline RKA

  • Posts: 773
Re: Review of Pro5 Limited
« Reply #4 on: November 03, 2016, 07:50 AM »
I used mine on a horizontal surface with the vac turned up on high (120 grit) and didn't notice any jumpiness. I was using a 2x10 (pine) just to see what this was all about. I put some significant pressure on the sander and the pad didn't stop rotating, it muscled through getting a little jumpy, but nothing concerning because you wouldn't put that kind of pressure on a fine sander.

The only theory I have is the stock he was sanding was narrower and perhaps the combination of the pad a slight angle on the sander contributed to the issue?  Perhaps try again on a larger flat surface and see if the problem persists? 

My only other observation so far is this sander is not small, which was the primary reason for purchase.  I prefer the ETS EC series, of course there is the substantial price difference.

[edit] I forgot, I did test it on some 3.75" wide white oak rails I am building as well.  No jumpiness observed there either.  Still, I think that's a fair bit wider than the edge sanding Wes was attempting.
« Last Edit: November 03, 2016, 10:50 AM by RKA »
-Raj

Offline lunchman

  • Posts: 71
Re: Review of Pro5 Limited
« Reply #5 on: November 03, 2016, 12:33 PM »
I received mine this morning (ordered within minutes after receiving the email from ToolNut). This isn't any sort of extensive review, I used it for all of ten minutes, sanding in between coats of finish to knock off some roughness on the Bistro table I built.

As an FYI, I also have a RO90 and a RO125, which are my go to sanders. I used it on speed 2 with Granat 360 hooked up to my CT26. Not much to say about it other than it did the job as expected. No jumpiness, easy to maneuver, lightweight, felt comfortable to use.

I'll put it through its paces more when I get to whatever my next project is, using it on unfinished wood.

I also ordered the dust bag, have not used that yet but it may come in handy. Haven't decided whether to change the connector on my CT26 yet, the hose stayed put with the standard friction fit.

For the bargain price of $99, this was well worth it and I'm glad to have added it to my collection of Festool products. Now to figure out what to buy next with the voucher.

-Dom

Offline Wes.C

  • Posts: 9
Re: Review of Pro5 Limited
« Reply #6 on: November 03, 2016, 09:23 PM »
Tried again today, still hard to control. different that any sander I have used in 25 plus years. It's got to be a fluke. Tried to take a video but it looks fake, it jumps so much. A co-worker agreed something must be wrong with it.
I will see if I can exchange it for another before I continue my review.  Glad to hear it works well for others!
TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Offline Wes.C

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Re: Review of Pro5 Limited
« Reply #7 on: November 03, 2016, 09:32 PM »
here is a vid. totally doesn't look real but trying to use light pressure. this is how much it jumps

TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #8 on: November 03, 2016, 10:26 PM »
Thats crap hold on

The one who says it can't be done should avoid interrupting the person doing it.

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #9 on: November 03, 2016, 10:36 PM »
Vid coming is coming in a  minute.. The sander isn't a powerful as my 99 DeWalt, but in no way does it jump like that other video.

253274-0




« Last Edit: November 03, 2016, 10:56 PM by Dovetail65 »
The one who says it can't be done should avoid interrupting the person doing it.

Online Cochese

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Re: Review of Pro5 Limited
« Reply #10 on: November 03, 2016, 11:26 PM »
It's about as smooth as any other Festool.


Offline #Tee

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Re: Review of Pro5 Limited
« Reply #11 on: November 04, 2016, 12:30 AM »
here is a vid. totally doesn't look real but trying to use light pressure. this is how much it jumps



is this fast forward? i almost had a seizure watching that. i never seen anyone take such an approach while sanding.
When youre feeling depressed just treat yourself to a systainer even if its a mini systainer its ok.

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Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #12 on: November 04, 2016, 02:07 AM »
When I use it mine it does not jump at all. I can use it with a super light touch, even let go if it or use pressure to sand off a pencil mark. You can hear when I bear down on it a few times, you can see the light touch as well.

There is simply ZERO  jumping whatsoever. On that inlay piece the shapes were not flush, that's why it takes a bit of time to sand that pencil line, it had to flatten the parts first. That being said the sander is still lacking in power compared to the DeWalt and Makita 5" sanders, but way better for me than the ETS 125. Unlike the ETS 125 Ill keep this sander, it leaves a nice swirl free finish.

If you dont have many sanders to choose from like I do I would get something more powerful. The Makita, Bosch and DeWalt all fill the bill for 99 dollars. If you are in the Festool system this work well too.:

« Last Edit: November 04, 2016, 02:15 AM by Dovetail65 »
The one who says it can't be done should avoid interrupting the person doing it.

Offline SRSemenza

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Re: Review of Pro5 Limited
« Reply #13 on: November 04, 2016, 10:58 AM »
here is a vid. totally doesn't look real but trying to use light pressure. this is how much it jumps





   That seems quite bad. Check to see that the pad is attached correctly and seated fully. I am not sure exactly how the Pro5 pad attaches but I once reattached my ETS150 pad without having it completely seated in place. I was still able to put the screw in and didn't notice the pad was crooked until  sanding and finding it to be uncontrollable.

Seth

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #14 on: November 04, 2016, 11:52 AM »
Just a thought where did you get that dust collection bag from? Looking at that sander close, is it a Pro5?

Try hooking the sander to a dust collector and see if it does the same thing. Mine was hooked to a CT 48 for video.
« Last Edit: November 04, 2016, 01:04 PM by Dovetail65 »
The one who says it can't be done should avoid interrupting the person doing it.

Offline lunchman

  • Posts: 71
Re: Review of Pro5 Limited
« Reply #15 on: November 04, 2016, 12:09 PM »
The pad attaches with 4 screws, as outlined in the instruction manual. Wes, I'd check to make sure all are firmly tightened. Perhaps remove it and reinstall it. That jumping around certainly isn't normal.

I used mine this morning on unfinished wood, speed 5, Granat P360 with the dust bag. I can hold the sander by the Plug-It cord with two fingers and it stays put in one position. It's as stable as both my RO90 and RO125.

I'd see if you can exchange it for another, but given the supply/demand for this sander that might not be simple.

-Dom

Offline bdiemer

  • Posts: 181
Re: Review of Pro5 Limited
« Reply #16 on: November 04, 2016, 12:43 PM »
Cathedral grain like the grain in that video would make any sander jump, especially if the speed is not cut way back.

Offline Wes.C

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Re: Review of Pro5 Limited
« Reply #17 on: November 04, 2016, 01:00 PM »
Thanks for the feedback!
Judging by other videos it is a smooth sander indeed.
I will detach and reattach the sanding pad and see if it improves.
Thanks again
TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #18 on: November 04, 2016, 01:04 PM »
I would say exchange it as last resort, but not sure if that's possible under current climate.
The one who says it can't be done should avoid interrupting the person doing it.

Offline Michael Kellough

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Re: Review of Pro5 Limited
« Reply #19 on: November 04, 2016, 02:15 PM »
Is exchange possible with a limited edition tool?

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #20 on: November 04, 2016, 02:21 PM »
Its covered under the 30 day, but they just dont have any to exchange at this point.
The one who says it can't be done should avoid interrupting the person doing it.

Offline JFyre

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #21 on: November 08, 2016, 11:41 AM »
I'm having a similar experience with my pro5. This is my first Festool product and so far I am a little underwhelmed. While mine doesn't seem to misbehave as badly as yours, it is difficult to keep from walking around on me and from "chattering" on my workpiece. I have to keep an unusually firm grip on it to somewhat prevent it.
I have used it both with and without a vacuum with similar results. I've been using it on 3.5" wide cedar to make a simple gate for the top of the stairs on my deck. So far it seems my Porter Cable 390 ROS is much easier to use.

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #22 on: November 08, 2016, 12:12 PM »
There may be a QC issue with these, I have two and both act just as my video shows, no jumping at all.

I can only think something isn't right about the brake. Take off the pad and put it back on.

Even working perfectly as mine are, I have stated a couple times there is nothing special about the sander. It's not even near the top of the 5" class, 99.00 or not.

It is marginally better than the Festool ETS 125 and works with the plug it, so I will keep it. My brother doesn't care so I may sell or trade his.
The one who says it can't be done should avoid interrupting the person doing it.

Offline clark_fork

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Re: Review of Pro5 Limited
« Reply #23 on: November 08, 2016, 07:06 PM »
"Leaping Lizards..."Perhaps we could get back to reviews:

Would someone jump in and do a step-by-step on the new hose connection. What are those rings for? Photos maestro....

I did not order the dust collection bag yet. Anyone have thoughts on the dust bag? My thoughts were that I could not see a time when I needed it. What's the good of it?

The snap-on sander protector... seems flimsy

I was pleased with the sander pack included in the Pro-5. However, I ordered the new 400 at the same time, and when I  opened the systainer, it had one measly sheet.

I will say this... this week I took possession of a T-18 +3, a 400 and the new Pro-5. It seems , along with my prior purchase that I  have reached the tipping point. in the club at last and what a club it is....  [big grin]
Clark Fork

"straight, smooth and square" Mr. Russell, first day high school shop class-1954

" What's the good of it?" My Sainted Grandmother

"You can't be too rich, too thin or have too many clamps." After my introduction to pocket joinery and now the MFT work process

"Don't make something unless it is both made necessary and useful;
but if it is both necessary and useful,
don't hesitate to make it beautiful." -- Shaker dictum

Offline antss

  • Posts: 647
Re: Review of Pro5 Limited
« Reply #24 on: November 08, 2016, 07:30 PM »
@Wes.C  - you got the same results with the vac hookup as with the bag ?

If so, I'm guessing there's a problem with the brake mech.

I also agree with bdiemer - the speed is way too fast for that board.   Did you try it with a lower setting  ?  Same behavior ?

@Dovetail65 - do you think the 30%+ power increase of the sanders you mention is a distinct advantage for finish sanding ???   I'd say yes if you're using it as an all purpose sander and want to use lower grits on rough boards ect...  but for final sand before sealer / finish and between coats I'm not convinced the xtra 150watts is that advantageous.

Certainly doesn't hurt.
« Last Edit: November 08, 2016, 08:57 PM by antss »

Online RobBob

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Re: Review of Pro5 Limited
« Reply #25 on: November 08, 2016, 08:00 PM »
Even working perfectly as mine are, I have stated a couple times there is nothing special about the sander. It's not even near the top of the 5" class, 99.00 or not.

This is based on what?

Offline Wes.C

  • Posts: 9
Re: Review of Pro5 Limited
« Reply #26 on: November 08, 2016, 09:32 PM »

I removed and replaced the pad and there was no change in performance unfortunately. Looked like alignment pins were well engaged in pad, rotated the pad 180 degrees in 2nd attempt, to make sure.

At a lower speed it is proportionally easier to control yes, but I have tried several surfaces included painted, poplar, softwood veneer ply at varied or no suction and it is still strangely difficult to control.

Will return mine, but my boss will be getting two of the Pro 5 soon so I will see how those do!
TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Offline antss

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Re: Review of Pro5 Limited
« Reply #27 on: November 08, 2016, 09:36 PM »
Are you sure he's getting his soon?  [unsure]

Offline Dovetail65

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Re: Review of Pro5 Limited
« Reply #28 on: November 08, 2016, 09:45 PM »
This is so weird both mine work perfectly  fine, on high speed, on low speed on 8 different types of woods with or without vacuum. There is simply no problem with the two Pro5's I have.

It's a QC issue it must be. Something internally is broken and there isn't many parts to these things.

I don't think a user could be at fault for that action, but one video I saw showed the sander jumping around so much I thought the user was forcing it to act that way. It looked like a Rotex in the hands of someone that never used one. These Pro 5 sanders are smooth as silk, I have two of them. My video shows clearly the Pro 5 works fine.

I wish I could use your sander.

I had a lot of thought about this promotion and most know I disagree with this type of low priced item promotion working to gain new customers for high end products. People that get 99 sanders dont all of a sudden jump to 500 sanders becasue of a voucher. The sander would have to be the best they ever used for Festool to have a chance at this working to gain new customers. If there is an issue with this tool it the biggest backfire in tool history(well Festool promotion wise anyhow). Festool may lose customers instead of gain new ones if a good majority of these sanders jump around like this. This delay could be  blessing for Festool.

Festool should get a good sander from a user and a bad one and compare, test and fix the issue before they send out the next batch. Possibly there inst an issue, but more than one person has shown this jumping around. Can this be user fault?
« Last Edit: November 09, 2016, 09:16 PM by Dovetail65 »
The one who says it can't be done should avoid interrupting the person doing it.

Offline dmick

  • Posts: 32
Re: Review of Pro5 Limited
« Reply #29 on: November 09, 2016, 09:08 PM »
@clark_fork
is this what your referring to? The Festool Hose Connector?

check it out here: www.festool.com/connector
Festoolian since 1999

Offline HarveyWildes

  • Posts: 363
Re: Review of Pro5 Limited
« Reply #30 on: November 09, 2016, 09:33 PM »
Fired mine up last night - it was on the silky smooth side of things.

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline Peter Parfitt

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Re: Review of Pro5 Limited
« Reply #31 on: November 10, 2016, 01:13 AM »
"Leaping Lizards..."Perhaps we could get back to reviews:

Would someone jump in and do a step-by-step on the new hose connection. What are those rings for? Photos maestro....

I did not order the dust collection bag yet. Anyone have thoughts on the dust bag? My thoughts were that I could not see a time when I needed it. What's the good of it?

The snap-on sander protector... seems flimsy

I was pleased with the sander pack included in the Pro-5. However, I ordered the new 400 at the same time, and when I  opened the systainer, it had one measly sheet.

I will say this... this week I took possession of a T-18 +3, a 400 and the new Pro-5. It seems , along with my prior purchase that I  have reached the tipping point. in the club at last and what a club it is....  [big grin]

Hi Clark

I cover the new hose connector in my video about the new sanders. Here is the link to the video:



Peter

Offline clark_fork

  • Posts: 213
Re: Review of Pro5 Limited
« Reply #32 on: November 10, 2016, 11:17 AM »
@clark_fork
is this what your referring to? The Festool Hose Connector?

check it out here: www.festool.com/connector

I could not have figured this out without the video.Thanks
Clark Fork

"straight, smooth and square" Mr. Russell, first day high school shop class-1954

" What's the good of it?" My Sainted Grandmother

"You can't be too rich, too thin or have too many clamps." After my introduction to pocket joinery and now the MFT work process

"Don't make something unless it is both made necessary and useful;
but if it is both necessary and useful,
don't hesitate to make it beautiful." -- Shaker dictum

Offline Paul G

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Re: Review of Pro5 Limited
« Reply #33 on: November 10, 2016, 03:32 PM »
My Pro 5 runs really smooth from the first start...thankfully.
+1

Offline dmick

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Re: Review of Pro5 Limited
« Reply #34 on: November 12, 2016, 10:03 PM »
@clark_fork
Glad to hear you've got it figured out!! Its a very nice upgrade for the newer tools!
Festoolian since 1999

Online overanalyze

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Re: Review of Pro5 Limited
« Reply #35 on: November 12, 2016, 10:25 PM »
Have owned and operated the older ETS125 for many years...smooth as can be...got the new Pro5...smooth as silk. The new version has a little, more power, a little less noise, and a better grip. It looked like you were using a lot of pressure to try and control the sander...hard to say. As a side note...these are "finish" sanders first. They excel in sanding between finish coats. They are not the best choice to smooth out uneven and rough lumber.

Offline Ujipster

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Re: Review of Pro5 Limited
« Reply #36 on: November 13, 2016, 06:14 PM »
Ran my old 125 and the new pro5 side by side. The pro5 is far better; smooth, less vibration. Hands down festool made a better mouse trap.

TS55, OF1400, ETS125, RO150, MFT/3, CT36, PSB420, LR32, Sysport, CXS

Offline RickyL

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Re: Review of Pro5 Limited
« Reply #37 on: November 14, 2016, 01:27 PM »
I have an ETS 150 and a RO150. My RO 150 makes similar movements. For that reason I hardly use it. It is like the pad is gripping just on one side. It throws the sander in the direction, then the other side bits in. I didn't really look into it. I just went back to the ETS.
TXS, TSC 55REB, CTL Midi, BHC 18, C18Li, T18+3, PSC 420EB, Kapex KS120 EB, OF1400, EHL 65 EQ, ETS EC150/5, RO150 FEQ

Online Svar

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Re: Review of Pro5 Limited
« Reply #38 on: November 14, 2016, 01:37 PM »
I have an ETS 150 and a RO150. My RO 150 makes similar movements. For that reason I hardly use it. It is like the pad is gripping just on one side. It throws the sander in the direction, then the other side bits in. I didn't really look into it. I just went back to the ETS.
The only explanation I can think of for this to happen is pad runout, i.e. pad surface in not co-planar with rotation plane.

Offline Seanpodean

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Re: Review of Pro5 Limited
« Reply #39 on: November 15, 2016, 10:02 AM »
I'm having the same problems Wes, I have sent mine out for repair now. Very disappointing for a festool product.

Online leakyroof

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Re: Review of Pro5 Limited
« Reply #40 on: November 15, 2016, 10:24 AM »
I'm having the same problems Wes, I have sent mine out for repair now. Very disappointing for a festool product.
  Is this a Rotex 150?  Are you in Rotex mode when you experience this?
 In Rotex mode, I would consider this fairly normal. I think it's more pronounced when using the smaller RO 125, but that's just me.
Not as many Sanders as PA Floor guy.....

Offline Goz

  • Posts: 54
Re: Review of Pro5 Limited
« Reply #41 on: November 15, 2016, 02:51 PM »
I tried my Pro5 out over the weekend and had similar issues of "jumpiness". Both sanding drywall compound and some plywood cabinet doors. I was going to chalk it up to rough surface or improper settings (speed or vacuum) but after reading this thread i wonder if there's something wrong with it. Any suggestions to adjust my technique before contacting Festool for a service request?

Sent from my SM-G930R4 using Tapatalk


Offline mcooley

  • Posts: 152
Re: Review of Pro5 Limited
« Reply #42 on: November 15, 2016, 06:07 PM »
My unit has the same issue. Like with my Rotex 125 I tried all the usual adjustments like speed, suction and different boards with different grain. It fights you no matter the situation. Put side by side with the ETS 125 makes it pretty obvious that the PRO 5 unit does not sand effortlessly. In fact, I could not control mine without it resisting even at low speed and low suction. My dealer agreed today and said they will look into it with Festool but in the meantime I am wondering if there are some units that aren't performing and if so is a replacement even likely at this point? It does sound like some units are working just fine.

I will update as soon as I hear more.

Offline Wes.C

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Re: Review of Pro5 Limited
« Reply #43 on: November 15, 2016, 07:07 PM »
I plan to visit my dealer this weekend.  Will see what they think of my particular pro 5 and update as well.  Interesting to hear that others may be experiencing similar difficult to control performance. 
TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Offline mcooley

  • Posts: 152
Re: Review of Pro5 Limited
« Reply #44 on: November 16, 2016, 02:21 PM »
Okay update here. My dealer confirmed with another unit that my sander is indeed not performing. It has the same issue outlined above so it seems some of these sanders have shipped defective. Supposedly Festool has some units set aside just in case something like this happens. I was told my unit will be replaced as soon as possible. We'll see how long it takes given the unique situation facing these sanders already.

Thanks

Offline yfd48

  • Posts: 14
Re: Review of Pro5 Limited
« Reply #45 on: November 18, 2016, 08:37 PM »
Finally got to try mine today, now this thing is no rotex but i got say i was totaly impressed  did not get hot after about 30 minutes (my rotex can get quite warm)  of use, smooth, quiet nice little tool to all to the collection. Now Festool  needs to do a domino xl special  lets say......500.00 dollars 😂😂😂

Offline mrFinpgh

  • Posts: 161
Re: Review of Pro5 Limited
« Reply #46 on: November 18, 2016, 09:11 PM »
I got to spend some time with mine this afternoon.  It works very well, and was quite smooth.

I set my (Fein Turbo) vacuum down to 1, and the dust collection was pretty good but some did escape.  I chalk that up to sanding a 2" wide table leg with a 5" sander.   [big grin]

Offline JHZR2

  • Posts: 18
Re: Review of Pro5 Limited
« Reply #47 on: November 19, 2016, 10:21 AM »
Okay update here. My dealer confirmed with another unit that my sander is indeed not performing. It has the same issue outlined above so it seems some of these sanders have shipped defective. Supposedly Festool has some units set aside just in case something like this happens. I was told my unit will be replaced as soon as possible. We'll see how long it takes given the unique situation facing these sanders already.

Thanks

Good to know.  I got mine at the Woodcraft Wilington, DE store one of the first days, just like OP.  So if there's an issue in some batches, mine may be the same.  Now I'm intrigued to go test...

Offline mcooley

  • Posts: 152
Re: Review of Pro5 Limited
« Reply #48 on: November 19, 2016, 01:08 PM »
FYI, it's pretty obvious if it is sanding poorly given how much it resists during any motion you use. I don't think anyone should be concerned if they don't immediately notice poor performance. But that's just been my experience with this particular issue.

Offline Wes.C

  • Posts: 9
Re: Review of Pro5 Limited
« Reply #49 on: November 21, 2016, 08:41 PM »
brought my pro5 into woodcraft and 2 workers tried it.  first worker agreed that it was erratic/tough to control.  second store employee said he didn't feel that it was out of the ordinary.  I tried it back to back against the ets 125 on the shelf and I felt that the older model ets was much easier to control.  they said I could either return it (inside 30 days) or send it to festool and see if they thought it was defective.  I elected to return it.  appreciate the courteous service at the new castle woodcraft.   [smile]
TS55, T18+3 in SYS Combi 2, RO 150, CT MIDI

Offline Tkf530

  • Posts: 7
Re: Review of Pro5 Limited
« Reply #50 on: November 23, 2016, 05:18 PM »
Can I use the voucher towards a package purchase or just a single tool?

Offline mcooley

  • Posts: 152
Re: Review of Pro5 Limited
« Reply #51 on: November 30, 2016, 01:37 PM »
My new replacement arrived today and seems to work fine.

m

Offline Nick561

  • Posts: 38
Re: Review of Pro5 Limited
« Reply #52 on: December 02, 2016, 02:56 PM »
My pro 5 is having the same issues with jumping around.

Offline mcooley

  • Posts: 152
Re: Review of Pro5 Limited
« Reply #53 on: December 02, 2016, 06:36 PM »
Your dealer should be able to easily return it for a new one. I had to wait about a week to a week and a half.

m

Offline Nick561

  • Posts: 38
Re: Review of Pro5 Limited
« Reply #54 on: December 02, 2016, 06:58 PM »
I was told I can either return it or have it repaired. No swap. I'm pretty ticked about it to tell you then truth. I got sold a defective unit and have to keep it

Offline Holmz

  • Posts: 3412
Re: Review of Pro5 Limited
« Reply #55 on: December 02, 2016, 09:35 PM »
I was told I can either return it or have it repaired. No swap. I'm pretty ticked about it to tell you then truth. I got sold a defective unit and have to keep it

Technically you do not have to keep it.
I ain't no mathematician but i have some negative and positive screwdrivers
I ain't no pilot but i have some planes.
I ain't no sucker but i have a vacuum.
And I has me some saws, and some sandpapers.

Offline Nick561

  • Posts: 38
Re: Review of Pro5 Limited
« Reply #56 on: December 02, 2016, 09:38 PM »
I was told I can either return it or have it repaired. No swap. I'm pretty ticked about it to tell you then truth. I got sold a defective unit and have to keep it

Technically you do not have to keep it.

Yes I said I could do that. I bought the tool because I need it l. Returning it didn't solve my issue. I don't think it is unreasonable to expect a new , well working tool when purchased new

Online leakyroof

  • Posts: 1816
Re: Review of Pro5 Limited
« Reply #57 on: December 03, 2016, 10:24 PM »
I was told I can either return it or have it repaired. No swap. I'm pretty ticked about it to tell you then truth. I got sold a defective unit and have to keep it

Technically you do not have to keep it.

Yes I said I could do that. I bought the tool because I need it l. Returning it didn't solve my issue. I don't think it is unreasonable to expect a new , well working tool when purchased new
. Not unreasonable at all, but they (Festool) will fix it as it's under warranty.
Not as many Sanders as PA Floor guy.....

Offline Cheese

  • Posts: 2793
Re: Review of Pro5 Limited
« Reply #58 on: December 03, 2016, 11:18 PM »
I'm pretty ticked about it to tell you then truth. I got sold a defective unit and have to keep it

It may not be a defective unit...it really depends upon customer expectation and what your previous sander experiences have been.
I remember recently, a person voiced his/her displeasure with a Pro 5 and they took it back to their local Woodcraft store. The owner of the sander stated it was terrible, one of the Woodcraft employees said it needed to be carefully guided and the other Woodcraft employee said it was normal. So who's right?

I have a Pro 5 and it does have a mind of its own from time to time but it still is a pleasurable sander to use. It all depends upon the direction of the grain of the wood, the direction that the sander is going at the time, the grit of the paper, the orbital speed of the sander, the amount of suction on the vacuum, and the amount of pressure that the operator is applying to the sander.

Bottom line...if you're within the 30 day window, just return it for a full reimbursement.

Then again, you can always sell it on eBay and pay for the first year of your child's education... [big grin]

Offline Nick561

  • Posts: 38
Re: Review of Pro5 Limited
« Reply #59 on: December 04, 2016, 12:10 AM »
I'm pretty ticked about it to tell you then truth. I got sold a defective unit and have to keep it

It may not be a defective unit...it really depends upon customer expectation and what your previous sander experiences have been.
I remember recently, a person voiced his/her displeasure with a Pro 5 and they took it back to their local Woodcraft store. The owner of the sander stated it was terrible, one of the Woodcraft employees said it needed to be carefully guided and the other Woodcraft employee said it was normal. So who's right?

I have a Pro 5 and it does have a mind of its own from time to time but it still is a pleasurable sander to use. It all depends upon the direction of the grain of the wood, the direction that the sander is going at the time, the grit of the paper, the orbital speed of the sander, the amount of suction on the vacuum, and the amount of pressure that the operator is applying to the sander.

Bottom line...if you're within the 30 day window, just return it for a full reimbursement.

Then again, you can always sell it on eBay and pay for the first year of your child's education... [big grin]


Well it's harder to control then my rotex. I can't believe that a finish sander should be that hard to use. I have tried multiple wood,vac settings, and papers. I know I can get a refund but what I want is a new functioning sander. Not a repaired one. If I wanted repaired I'd buy a demo unit. 

Offline Cheese

  • Posts: 2793
Re: Review of Pro5 Limited
« Reply #60 on: December 04, 2016, 01:05 AM »
Then send it back to Festool for service, they'll make it right.

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline Michael Kellough

  • Posts: 2823
Re: Review of Pro5 Limited
« Reply #61 on: December 05, 2016, 12:53 AM »
I just tried out my new Pro 5. It's very smooth.
Even with 80 grit Granit on doug fir it is easily steered around by simply holding the vac hose.

If yours behaves differently don't accept it.

Offline sawdustislife

  • Posts: 1
    • Sawdust Is Life
Re: Review of Pro5 Limited
« Reply #62 on: December 24, 2016, 01:09 PM »
I had these same problems with my Pro 5 when I first got it. Didn't matter what speed I set the sander or my dust extractor or what grit of paper I used - it was jerky and jumpy. I sent it in to Festool's service department and they fixed it. Apparently it was a problem with the bearing flange. I made a quick video about it if you're bored. That was my first time working with Festool's repair department. I was happy with the experience. Of course, it would have been better to not have the problem in the first place  [smile]


Offline yetihunter

  • Posts: 222
Re: Review of Pro5 Limited
« Reply #63 on: January 23, 2017, 04:07 PM »
here is a vid. totally doesn't look real but trying to use light pressure. this is how much it jumps



Bought mine on November 1st, but was a Christmas present.
Been 'trying' to use it the last week or so. 
Bad news: It's like this video, but worse.  :D

On the way to pick up some packing peanuts.  :D





Offline JFyre

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #64 on: January 23, 2017, 06:28 PM »
I had posted earlier in the thread expressing my disappointment in my Pro5. Since then mine has gotten 100% better. I don't know what changed but mine is now smooth as silk. I removed and reinstalled the pad but I can't say for sure that that is what "fixed" it.
I am using mine with abranet and can hold it by just the vacuum hose.
For anyone else looking, mirka pad saver 99528 matches the Festool hole pattern perfectly.

Offline yetihunter

  • Posts: 222
Re: Review of Pro5 Limited
« Reply #65 on: January 27, 2017, 11:07 PM »
Mine arrived back to my doorstep, earlier today.
Note says something about the repair person rotating a bearing flange.
Sandpaper is at my shop, the opposite direction of the house I may be dog sitting if somebody's wife's baby belly pops tonight.  [big grin]

I'll remark when I can; however, it's much smoother just running it in the air.






Offline parks3151

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #66 on: March 03, 2017, 02:12 PM »
I wish my first post was more promising, but I too have had the problems other have been having. I received my PRO 5 around Christmas and it wast just plain unusable, so I sent it to festool and it was returned to me in a week. Well I have used the sander twice now and it's still terrible to use? What gives? Do I call festool back and send it in again? It's hard for me to believe this is even a festool product, and even more disappointing that even after repair it still runs terrible.

Any advise on next steps would be greatly appreciated. Also note that I do in fact know how to operate it, and how to reduce the vacuum pressure.


Offline Holmz

  • Posts: 3412
Re: Review of Pro5 Limited
« Reply #67 on: March 03, 2017, 07:03 PM »
I wish my first post was more promising, but I too have had the problems other have been having. I received my PRO 5 around Christmas and it wast just plain unusable, so I sent it to festool and it was returned to me in a week. Well I have used the sander twice now and it's still terrible to use? What gives? Do I call festool back and send it in again? It's hard for me to believe this is even a festool product, and even more disappointing that even after repair it still runs terrible.

Any advise on next steps would be greatly appreciated. Also note that I do in fact know how to operate it, and how to reduce the vacuum pressure.

People often say that I am negative towards the brand.

So about 10+ years ago Clarkie came through town. He was talking about the 1/2 year in the NZ jail/gaol... The coppers asked him if thought he may be buying stolen goods when he was offered the 1000$ TV for $100?
Clarkies said, "of course, what Dxxkhead sells a $1000 TV for a $100?"

So I see the pro five for $100 and think how can an ETS EC quality sander get sold for 100$ ?

If they are claiming it is a Festool quality sander, then send it back until they send you what you were buying. Right now any of the low quality sanders on the market would out perform it. But it is dressed up with lipstick as a good tool.
I ain't no mathematician but i have some negative and positive screwdrivers
I ain't no pilot but i have some planes.
I ain't no sucker but i have a vacuum.
And I has me some saws, and some sandpapers.

Offline Huxleywood

  • Posts: 116
Re: Review of Pro5 Limited
« Reply #68 on: March 03, 2017, 07:19 PM »
I wish my first post was more promising, but I too have had the problems other have been having. I received my PRO 5 around Christmas and it wast just plain unusable, so I sent it to festool and it was returned to me in a week. Well I have used the sander twice now and it's still terrible to use? What gives? Do I call festool back and send it in again? It's hard for me to believe this is even a festool product, and even more disappointing that even after repair it still runs terrible.

Any advise on next steps would be greatly appreciated. Also note that I do in fact know how to operate it, and how to reduce the vacuum pressure.

People often say that I am negative towards the brand.

So about 10+ years ago Clarkie came through town. He was talking about the 1/2 year in the NZ jail/gaol... The coppers asked him if thought he may be buying stolen goods when he was offered the 1000$ TV for $100?
Clarkies said, "of course, what Dxxkhead sells a $1000 TV for a $100?"

So I see the pro five for $100 and think how can an ETS EC quality sander get sold for 100$ ?

If they are claiming it is a Festool quality sander, then send it back until they send you what you were buying. Right now any of the low quality sanders on the market would out perform it. But it is dressed up with lipstick as a good tool.

Your logic is near indisputable... except for the fact it was a promotion which renders your whole logic string worthless.

Offline Holmz

  • Posts: 3412
Re: Review of Pro5 Limited
« Reply #69 on: March 03, 2017, 08:54 PM »
I am sure it has been good in the promotion sense.

It seems like it has generated a lot of excitement in the many months that people have been awaiting their limited edition machines.
I ain't no mathematician but i have some negative and positive screwdrivers
I ain't no pilot but i have some planes.
I ain't no sucker but i have a vacuum.
And I has me some saws, and some sandpapers.

Offline parks3151

  • Posts: 2
Re: Review of Pro5 Limited
« Reply #70 on: March 06, 2017, 10:42 AM »
I forgot to mention in my first post that when I received the sander back from repair it has ZERO documentation saying what they had fixed, just a copy of the shipping label? Heck for all I know nothing might have been replaced? I called the repair department and explained the problem again and they were almost silent, I asked if they could tell me what was repaired and nothing.

So I am creating the repair form now and shipping it out for the 2nd time and will update everyone when I receive it back.