Author Topic: Amazon warehouse deals  (Read 1705 times)

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Offline presidentsdad

  • Posts: 19
Amazon warehouse deals
« on: April 16, 2019, 12:19 AM »
Hey FOG... Has anyone purchased festool from Amazon warehouse deals? Any experience to share?

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Offline Peter_C

  • Posts: 753
Re: Amazon warehouse deals
« Reply #1 on: April 16, 2019, 01:27 AM »
Amazon customer service rocks! Don't hesitate to purchase from Warehouse deals. If there is an issue they will resolve it. Worst case they tell you to take the box to a UPS store, whereupon they print a label and send the package back to Amazon for you. Once the package is in the shippers possession you get your refund. 

I always look for warehouse deals. So far I have only had two items I have had to send back. Having saved thousands by buying from warehouse deals, it is a no brainer. In fact even if I hadn't returned the items and thrown them away, I still would come out ahead.

Offline Chinski

  • Posts: 22
Re: Amazon warehouse deals
« Reply #2 on: April 16, 2019, 07:02 AM »
There was a CTL 26 sitting in the Amazon Warehouse for a few weeks before I bought it - and when I did buy it, there was a 20% offer on too!  It was brand new but the box had been damaged.  I got it for 24% cheaper than the cheapest online new price available in the UK. 

Just make sure that it is sold and supplied by Amazon as opposed to a third-party because you'll have absolutely no problems if things go wrong so no risk. Returns free within 30 days.  Things do sometimes go wrong - eg I ordered a box of 70 14x140mm dominos from the warehouse - but only 35 arrived (unscrupulous previous customer and lack of attention to detail in the returns dept).  None the less, they refunded me half the cost as an option instead of sending them back.

Just be careful about price though - Amazon (even in the warehouse) are not always the cheapest.  Do your research.

Offline RKA

  • Posts: 1523
Re: Amazon warehouse deals
« Reply #3 on: April 16, 2019, 08:15 AM »
Many years ago it used to be a good value and I would frequently get like new products.  These days I find the discounts are usually not worth it.  Sometimes it’s just damage to the packaging, sometimes the item has been used, broken or missing parts, but the warehouse workers have no way of knowing so they resell.  And customers appear to abuse amazon’s liberal return policies just because they can.  Large  items frequently suffer shipping damage that may or may not be disclosed.  My last larger purchase was a dehumidifier which suffered from shipping damage I didn’t know about until a year later when I went to clean the fins.  It arrived in pathetic packaging, but it did turn on.  The humidity sensor was broken, but I didn’t know it initially (factory defect and likely the reason it was returned).  It was only a $200 lesson for me. I still use it today and manually turn it on and off. It’s a reminder that saving $70 wasn’t worth it by any stretch.

But on price controlled products, may be its worth your while since the alternative is no discount at all?  There is a risk, even with amazon’s customer service.  If you don’t discover issues soon, you’re stuck with it.  I’m not sure if the manufacturers new warranty applies though, so look into that.

Edit:  "Back in the day" the discounts were 30-50% which made it an attractive deal.  These days they have figured out they only need to mark it down 10-15% (more if it's disclosed as damaged, fair or worse condition) which isn't enough to move the needle.  I still look when I'm buying to see if a deal can be had, but for me, AWD is 1% of my purchases with Amazon.
« Last Edit: April 16, 2019, 10:13 AM by RKA »
-Raj

Offline Dick Mahany

  • Posts: 432
Re: Amazon warehouse deals
« Reply #4 on: April 16, 2019, 09:15 AM »
I recently bought a set of Snappy Centrotec countersink bits from Amazon Warehouse.  Three of the four bits were completely dull and had obvious signs of use.  I sent them back to Amazon without problem and received a refund within a few days.  Many folks have reported the their purchases look new or nearly new, this was not the case in my experience.  Given how well Amazon handled the return I wouldn't hesitate to purchase small items although I don't know that a large heavy item would be as easy to return if needed.

Offline ear3

  • Posts: 3652
Re: Amazon warehouse deals
« Reply #5 on: April 16, 2019, 05:15 PM »
Got my Kapex via Warehouse deal.  No obvious cosmetic defects, but I had to send it in twice for service in the first year -- almost immediately because of excessive deflection on extreme bevel cuts (which the service folks fixed), the second because one of the lasers burnt out (also fixed).

Almost 4 years on my Kapex is still running strong.



Hey FOG... Has anyone purchased festool from Amazon warehouse deals? Any experience to share?
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Offline JimH2

  • Posts: 751
Re: Amazon warehouse deals
« Reply #6 on: April 16, 2019, 10:25 PM »
Got my Kapex via Warehouse deal.  No obvious cosmetic defects, but I had to send it in twice for service in the first year -- almost immediately because of excessive deflection on extreme bevel cuts (which the service folks fixed), the second because one of the lasers burnt out (also fixed).

Almost 4 years on my Kapex is still running strong.



Hey FOG... Has anyone purchased festool from Amazon warehouse deals? Any experience to share?

I'd categorize that as a false savings. Who wants to save money only to have to send the saw in for service twice in year 1.

Offline presidentsdad

  • Posts: 19
Re: Amazon warehouse deals
« Reply #7 on: April 17, 2019, 12:22 AM »
Thanks for the info folks!

Offline Svar

  • Posts: 1673
Re: Amazon warehouse deals
« Reply #8 on: April 17, 2019, 01:42 AM »
Got my Kapex via Warehouse deal.  No obvious cosmetic defects, but I had to send it in twice for service in the first year -- almost immediately because of excessive deflection on extreme bevel cuts (which the service folks fixed), the second because one of the lasers burnt out (also fixed).
Almost 4 years on my Kapex is still running strong.
I'd categorize that as a false savings. Who wants to save money only to have to send the saw in for service twice in year 1.
No, it has nothing to do with Warehouse. Both issues had equal chance of happening if bought from a dealer.

Offline ProCarpenterRVA

  • Posts: 84
Re: Amazon warehouse deals
« Reply #9 on: April 20, 2019, 04:14 PM »
My favorite place to pick up Dominos and sandpaper at 40% off[emoji6]

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