Author Topic: Promo systainer  (Read 2573 times)

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Offline Don T

  • Posts: 1787
  • Phoenix, Az
Promo systainer
« on: December 24, 2017, 11:50 AM »
Did anyone get the email for the promo systainer for .01?  The problem is you can’t pay for it because nothing accepts less than .50.  Are you having the same issue?
RO150, C12, DF 500 Q, CT33, TS75, MFT3, Kapex 120, MFT3/Kapex, MFK 700, RO 90, ETS150/3, CT22, Centrotec Installers Kit, Parallel Guides & Ext, Carvex, OF1400, LR32 Set, MFS400 w/700 rails, KA UG Set, First Aid Kit, RTS 400 EQ, Vecturo OS400 Set, CT Wings, CT Drill Guide, Pro 5, CXS, C18, HL850, Vac Sys set

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Offline Ivan T

  • Posts: 79
Re: Promo systainer
« Reply #1 on: December 24, 2017, 11:53 AM »
Get 50.  [big grin]

Offline c_dwyer

  • Posts: 137
Re: Promo systainer
« Reply #2 on: December 24, 2017, 11:59 AM »
Yes, I had the same problem. Went through the whole order placement, then got that message, tried it again then got the message indicating they were sold out.

First time I got that far in ordering anything from the recon site.
Oh well,
Merry Xmas All!

Offline jobsworth

  • Posts: 4993
  • Does Anyone Know What Time It Is?
Re: Promo systainer
« Reply #3 on: December 24, 2017, 12:03 PM »
I havent heard about the promo, more info plz

Offline Don T

  • Posts: 1787
  • Phoenix, Az
Re: Promo systainer
« Reply #4 on: December 24, 2017, 12:03 PM »
Then I just tried again and it says sold out.
RO150, C12, DF 500 Q, CT33, TS75, MFT3, Kapex 120, MFT3/Kapex, MFK 700, RO 90, ETS150/3, CT22, Centrotec Installers Kit, Parallel Guides & Ext, Carvex, OF1400, LR32 Set, MFS400 w/700 rails, KA UG Set, First Aid Kit, RTS 400 EQ, Vecturo OS400 Set, CT Wings, CT Drill Guide, Pro 5, CXS, C18, HL850, Vac Sys set

Offline Don T

  • Posts: 1787
  • Phoenix, Az
Re: Promo systainer
« Reply #5 on: December 24, 2017, 12:05 PM »
I havent heard about the promo, more info plz
You should have got an email. It says “Reconditioned thank you for your business”
RO150, C12, DF 500 Q, CT33, TS75, MFT3, Kapex 120, MFT3/Kapex, MFK 700, RO 90, ETS150/3, CT22, Centrotec Installers Kit, Parallel Guides & Ext, Carvex, OF1400, LR32 Set, MFS400 w/700 rails, KA UG Set, First Aid Kit, RTS 400 EQ, Vecturo OS400 Set, CT Wings, CT Drill Guide, Pro 5, CXS, C18, HL850, Vac Sys set

Offline Peter Halle

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Re: Promo systainer
« Reply #6 on: December 24, 2017, 12:35 PM »
I have let Festool know about the issues.

Peter

Offline abgoto

  • Posts: 85
Re: Promo systainer
« Reply #7 on: December 24, 2017, 12:52 PM »
The issue still exists. A suggestion:  since the limiting factor is most likely the credit card company minimum purchase, change the price of the systainer to either $0.50 or $1.00.

Offline Cheese

  • Posts: 4578
Re: Promo systainer
« Reply #8 on: December 24, 2017, 12:58 PM »
I think they’re still available, it’s just Apple Pay won’t allow the transaction to go through.

Offline Peter Halle

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Re: Promo systainer
« Reply #9 on: December 24, 2017, 01:00 PM »
I strongly suspect that there is a mistake here.  I wouldn't get my hopes up yet.

Peter

Offline copcarcollector

  • Posts: 1415
Re: Promo systainer
« Reply #10 on: December 24, 2017, 01:13 PM »

Offline TylerC

  • Festool USA Employee
    FOG Administrator
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  • Posts: 1034
Re: Promo systainer
« Reply #11 on: December 24, 2017, 01:18 PM »
Hey, all. Sorry for the confusion with this. I'm not directly involved with this, but I'll pass along what I think is going on.

This isn't an actual promotion. The recon emails are template-based emails. The "Buy now" button and link are added by default to each email. Therefore, it was automatically added to the "Thank you" announcement email despite not actually having an item available. Sorry to be Scrooge on Christmas Eve.

Offline HarveyWildes

  • Posts: 731
Re: Promo systainer
« Reply #12 on: December 24, 2017, 01:55 PM »
Dang!  Just the systainer I needed too.  Or maybe I needed two.

Merry Christmas to all - don't go all Scrooge on Festool over this - obvious unintentional mistake.
« Last Edit: December 24, 2017, 04:44 PM by HarveyWildes »

Offline DoubleL

  • Posts: 44
Re: Promo systainer
« Reply #13 on: December 24, 2017, 04:30 PM »
I guess we need the discount code to bring the price to $0.00.   [big grin]

Offline ProCarpenterRVA

  • Posts: 69
Re: Promo systainer
« Reply #14 on: December 24, 2017, 05:59 PM »
Hey, all. Sorry for the confusion with this. I'm not directly involved with this, but I'll pass along what I think is going on.

This isn't an actual promotion. The recon emails are template-based emails. The "Buy now" button and link are added by default to each email. Therefore, it was automatically added to the "Thank you" announcement email despite not actually having an item available. Sorry to be Scrooge on Christmas Eve.
Hmm, maybe.... Lol Happy Holidays everyone!

Sent from my Pixel XL using Tapatalk


Offline mrB

  • Posts: 445
Re: Promo systainer
« Reply #15 on: December 24, 2017, 09:12 PM »
This is disgusting. Festool should honor the promotional price! I made life changing decisions based on this sale. I've already sold my house and put a deposit on the land where i will build my systainer house... If festool don't pull their socks up ill be selling all my perfectly working festools immediately.

Merry blooming Christmas to you all  [big grin]
there's nothing like the right tool for the job

Offline jobsworth

  • Posts: 4993
  • Does Anyone Know What Time It Is?
Re: Promo systainer
« Reply #16 on: December 24, 2017, 09:42 PM »
I havent heard about the promo, more info plz
You should have got an email. It says “Reconditioned thank you for your business”

yea I got one but really didnt read it. Ill have to pull it out of the trash and read it

thanks

Offline TylerC

  • Festool USA Employee
    FOG Administrator
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  • Posts: 1034
Re: Promo systainer
« Reply #17 on: December 24, 2017, 09:54 PM »
@mrB - You’re killing me. I read the first two sentences and almost panicked. Please don’t give me a heart attack for Christmas.  [thumbs up]

Offline jobsworth

  • Posts: 4993
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Re: Promo systainer
« Reply #18 on: December 24, 2017, 10:06 PM »
Whew good thing I deleted the email hehehehehehe

Offline c_dwyer

  • Posts: 137
Re: Promo systainer
« Reply #19 on: January 06, 2018, 06:30 PM »
While cleaning out my email inbox, I came across this one again and wondered if there was any final explanation on it. @TylerC - thank you for chasing that down and clarifying what seemed to have happened.

For those of us who did make life-changing decisions, had trouble typing on our mobile gadgets because we were so thrilled about something that suddenly made Christmas eve at the in-laws worthwhile, were nervous about being able to get a systainer for a penny, or simply couldn't believe that something from the recon sale was still available when we saw the email, could folks at least get an extension on their unused vouchers so they can keep trading them? 

I know, I know - this is unproductive salt in nobody's wound, but I just had to chuckle about how easy it could have been to send a plain old "Thank you for your business" email without the teaser.  I often hear the recommendation, "check your emails several times before pushing send."

Anyway, Happy New Year, and a healthy & prosperous 2018 to all (minus the systainer, of course...)