Author Topic: Saw stop  (Read 7590 times)

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Offline pettyconstruction

  • Posts: 514
Saw stop
« on: May 24, 2019, 01:42 PM »
So I have a new saw stop job site saw and it shuts off a lot.
I’m cutting poplar and feeding it fairly slow.
After turning it off and back on it works for about a foot or two of cutting.
I’m on a large cord that’s only 50’ long.
I have the stock blade if that means anything.
Is this normal?
I’m very unhappy
Literally I have run about 30’ of poplar and it has shut off on every cut.
Help. Thanks in advance,
Charlie


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Offline jonnyrocket

  • Posts: 25
Re: Saw stop
« Reply #1 on: May 24, 2019, 01:59 PM »
I would give them a call. 503-570-3200
Their tech support is pretty good!

Offline Chris Perren

  • Posts: 98
Re: Saw stop
« Reply #2 on: May 24, 2019, 02:08 PM »
I had a similar problem... Called SawStop and they sent me a new controller switch for free although I was outside of the warranty period ... It easy to install. All happy now  [smile]

Offline Kab

  • Posts: 7
Re: Saw stop
« Reply #3 on: May 24, 2019, 04:15 PM »
Is the saw blade slowing down during the cut? My saw stop ICS had a similar issue and the set screw on a drive pully had come loose. The controller sensed the blade slowing down and shut the saw off.

Offline pettyconstruction

  • Posts: 514
Saw stop
« Reply #4 on: May 24, 2019, 10:00 PM »
Is the saw blade slowing down during the cut? My saw stop ICS had a similar issue and the set screw on a drive pully had come loose. The controller sensed the blade slowing down and shut the saw off.
No stops completely , shut off the switch ,restart and repeat .
Very frustrating ,thanks for the help,
Charlie
Ps. I am getting a lot of scoring/burn marks also,
I made sure the blade was running true with the fence , so I am at a loss.

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« Last Edit: May 24, 2019, 10:02 PM by pettyconstruction »

Offline tdwilli1

  • Posts: 39
Re: Saw stop
« Reply #5 on: May 25, 2019, 11:17 AM »
If you're ripping vs. crosscut I would put in a rip blade. The 40 tooth blade will burn on rip cuts sometimes.

Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #6 on: May 25, 2019, 12:53 PM »
If you're ripping vs. crosscut I would put in a rip blade. The 40 tooth blade will burn on rip cuts sometimes.
Do you have a blade recommendation?
I looking at a Teryu.
Thanks Charlie


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Offline tdwilli1

  • Posts: 39
Re: Saw stop
« Reply #7 on: May 25, 2019, 12:55 PM »

Offline Alanbach

  • Posts: 298
Re: Saw stop
« Reply #8 on: May 26, 2019, 01:15 AM »
Just a note FYI. Sawstop recommends that blades with anti kickback shoulders not be used on their saws because apparently they take longer for the Sawstop safety device to stop them. I am sure that many people use them anyway but just be aware of their warning.

Offline grbmds

  • Posts: 1890
Re: Saw stop
« Reply #9 on: May 26, 2019, 01:30 AM »
I have owned a Sawstop Jobsite for about 3 years. My saw has not ever shut off during cutting (except the one time I cut into an aluminum fence and tripped the brake). I have almost always used the Sawstop blade that came with the saw for both ripping and crosscutting; mostly ripping since I do most crosscutting with the MFT and TS55. I have ripped 1 1/2" pine, a lot of hardwood (mostly 3/4"), and some poplar (also 3/4"). Unless you are ripping 8/4 hardwood, I doubt that it's the blade unless it's just a bad blade.

Unless the blade is extremely dirty with pitch or the wood is 8/4, I'd say there is either something wrong with the controller (electronics problem?) or possibly the rip fence isn't aligned with the blade properly.

I would definitely call Sawstop. Problems like this is why they have a warranty.
Randy

Offline ChuckM

  • Posts: 1103
Re: Saw stop
« Reply #10 on: May 26, 2019, 01:48 AM »
Just a note FYI. Sawstop recommends that blades with anti kickback shoulders not be used on their saws because apparently they take longer for the Sawstop safety device to stop them.

Mine is a PCS, and for ripping, I now use WWII 30 teeth. When the blade is being cleaned, I use WWII 40 teeth or SAWSTOP titanium 40 teeth. I avoid the anti- kickback blades.

Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #11 on: May 29, 2019, 06:28 PM »
Ok, saw stop update.
I had emailed the company over the weekend,explaining my saws problem,and to they’re credit,I got a call early Tuesday morning.

Dude wanted me to replicate the problem and send pix and/or a video of it.
I had just got the time today to do just that when the phone rings and it’s Micheal from saw stop.
He walks me through the code reading and has me pull the cartridge.
Turns out the thing is a demo unit and by design ,only made to run for one minute.
Got a regular cartridge coming in the mail and should be a happy camper soon.
Thanks for all the replies and help.
Charlie


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Offline Alanbach

  • Posts: 298
Re: Saw stop
« Reply #12 on: May 30, 2019, 01:01 AM »
So in my experience retailers are supposed to tell you if they are selling you a demo model and typically those units are discounted. I cannot remember if it is typically 10% or more than that. Maybe I am jumping to conclusions but If that is what happened it is not cool (in my opinion). Was the unit assembled when you received it or was it packed in original packaging?

Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #13 on: May 30, 2019, 10:01 AM »
So in my experience retailers are supposed to tell you if they are selling you a demo model and typically those units are discounted. I cannot remember if it is typically 10% or more than that. Maybe I am jumping to conclusions but If that is what happened it is not cool (in my opinion). Was the unit assembled when you received it or was it packed in original packaging?
On the floor ,all put together.
Yep I should have tried to get a discount but it wasn’t used and looked good. Kinda to late.
I’ll try though,
Thanks,Charlie


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Offline jobsworth

  • Posts: 5690
  • Festool Baby.....
Re: Saw stop
« Reply #14 on: May 30, 2019, 11:53 AM »
@pettyconstruction

Someone posted this in another thread. I thought you might find it interesting. Start at aout 11:30 talks about the saw stop over heating ad shutting down.


Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #15 on: May 30, 2019, 01:57 PM »
Thanks for the post
Unfortunately my saw shut off well before that could happen.
I think ill be up and running when I get a new cartridge.
Thanks Charlie


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Offline Alanbach

  • Posts: 298
Re: Saw stop
« Reply #16 on: May 30, 2019, 04:44 PM »
@pettyconstruction - I get it but I still think that’s not too cool. If you do try I would bring up all of the trouble you had to go through with the saw until the factory informed you that it was a demo and educated you about the demo cartridge. Mama always said that a little guilt goes a long way😊. Also remember that there is a thirty day, no questions asked, return policy on Festool here in the states so you may have a little more leverage than you think that you do.
« Last Edit: June 01, 2019, 09:43 AM by Alanbach »

Offline jobsworth

  • Posts: 5690
  • Festool Baby.....
Re: Saw stop
« Reply #17 on: May 30, 2019, 05:38 PM »
@pettyconstruction

How is the quality of cut with the saw stop job site saw?

Is it worth the money?

Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #18 on: May 30, 2019, 08:03 PM »
@pettyconstruction

How is the quality of cut with the saw stop job site saw?

Is it worth the money?
The jury is still out.
I had a bit more burning/scoring than I would care for.
I’m going to grab a better blade and give it another chance.
Under-impressed right now.

The burn now is that the lumber yard I got it from is no longer a dealer, so they are trying to get a replacement cartridge but I have to wait.
So I think I will start raising a stink and see what happens.
I didn’t realize the cartridge is almost $100 so getting a spare is out rt now.

The $1407 saw is under performing in my opinion, and I could have bought 3-4 Dewalt type job saws for the price.
Thanks Charlie


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Offline Alanbach

  • Posts: 298
Re: Saw stop
« Reply #19 on: May 30, 2019, 09:32 PM »
I would! I would actually raise the stink on two fronts simultaneously. One at the lumber yard where you bought it and also with Sawstop Customer service. They should drop ship you a cartridge directly right away. You had no way to know their dealer status. Should not be your problem especially if they had you pay full price for a demo. I think that if you share your many concerns regarding the saw with Sawstop that they will try to get you satisfied.

Offline ChuckM

  • Posts: 1103
Re: Saw stop
« Reply #20 on: May 30, 2019, 09:49 PM »
[
I’m going to grab a better blade and give it another chance.
Under-impressed right now.


Definitely get a rip blade. Its 40-t combo blade is good for the hot dog test only, in my opinion. Even its Titanium blade (40-t) is not a huge upgrade compared to the WWII 40T. Recently, I started using a rip blade (WWII 30 T), and I have observed marked ripping improvements on the PCS (1.75HP).

Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #21 on: May 30, 2019, 10:21 PM »
I would! I would actually raise the stink on two fronts simultaneously. One at the lumber yard where you bought it and also with Sawstop Customer service. They should drop ship you a cartridge directly right away. You had no way to know their dealer status. Should not be your problem especially if they had you pay full price for a demo. I think that if you share your many concerns regarding the saw with Sawstop that they will try to get you satisfied.
Yep,
Tomorrow they are going to hear from me.
I’m going to be a squeaky wheel.
I agree, I had no idea of the dealer status or buying a demo at full price.
Stay tuned,the drama will start on Friday.
Charlie


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Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #22 on: May 30, 2019, 10:26 PM »
[
I’m going to grab a better blade and give it another chance.
Under-impressed right now.


Definitely get a rip blade. Its 40-t combo blade is good for the hot dog test only, in my opinion. Even its Titanium blade (40-t) is not a huge upgrade compared to the WWII 40T. Recently, I started using a rip blade (WWII 30 T), and I have observed marked ripping improvements on the PCS (1.75HP).
I got a 20t rip blade today ( tenryu)
Report latter after the debacle is settled.
I still have to laugh at all of this, I know it will be fixed,but it’s kinda funny.
Thanks everyone for the advice.
Charlie


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Offline Alanbach

  • Posts: 298
Re: Saw stop
« Reply #23 on: May 31, 2019, 12:07 AM »
The 20 tooth should give you a fast easy rip, hopefully with no burning. It might not give you a glue ready edge? You might need a high quality 30 tooth rip blade for that but you might not need that. Good luck tomorrow!

Offline RussellS

  • Posts: 256
Re: Saw stop
« Reply #24 on: May 31, 2019, 11:01 AM »
[
I’m going to grab a better blade and give it another chance.
Under-impressed right now.


Definitely get a rip blade. Its 40-t combo blade is good for the hot dog test only, in my opinion. Even its Titanium blade (40-t) is not a huge upgrade compared to the WWII 40T. Recently, I started using a rip blade (WWII 30 T), and I have observed marked ripping improvements on the PCS (1.75HP).

Agree on the rip blade.  One of my many mistakes, I bought a 40 tooth Systematic rip blade.  Long ago.  Its a good blade, but has too many teeth for ripping.  I'm still using it but wish I had made a better choice 25 years ago.  24 teeth seems like a good number for ripping.

Offline rmhinden

  • Posts: 170
Re: Saw stop
« Reply #25 on: May 31, 2019, 12:00 PM »
On the topic of good ripping blades for a Sawstop, I am looking for a full kerf ripping blade for hardwood.

What's recommended?

Thanks,
Bob

Offline Cheese

  • Posts: 6030
Re: Saw stop
« Reply #26 on: May 31, 2019, 12:06 PM »
Yep,
Tomorrow they are going to hear from me.
I’m going to be a squeaky wheel.
I agree, I had no idea of the dealer status or buying a demo at full price.
Stay tuned,the drama will start on Friday.
Charlie

If this was my problem I'd certainly be a squeaky wheel.  [big grin]

Paying full price for a demo unit and then having the dealers problem become your problem.  [crying]

I'd have thought SawStop would have just 2-day air shipped you a new cartridge for your troubles. Especially being a new customer, I'd think they would just want you to be happy and enjoy your new toy. First impressions are lasting impressions.

Offline pettyconstruction

  • Posts: 514
Re: Saw stop
« Reply #27 on: May 31, 2019, 12:18 PM »
So
Saw stop is next day air a cartridge to me.
The dealer is throwing in a blade dust shroud they have laying around and a blade. Oh and a new cartridge when it arrives.
So , 2-new cartridges and a a blade and dust shroud , that will work.
Thanks
Charlie


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Offline ChuckM

  • Posts: 1103
Re: Saw stop
« Reply #28 on: May 31, 2019, 12:37 PM »
That sounds like a better ending.

SawStop has known to be good with its customer service along, though the "lumber yard" is unknown to us.

Did you know you were paying full price for a floor or display/demo unit when you closed the deal?

If so, the lumber yard's subsequent offer of the free dust shroud and extra blade (what kind?) was a good gesture.

If not, the lumber yard should have delivered you a brand new saw (without the dust shroud/extra blade), with which you would not have encountered the problems you have experienced to start with!
« Last Edit: May 31, 2019, 12:44 PM by ChuckM »

Offline Mario Turcot

  • Posts: 899
Re: Saw stop
« Reply #29 on: May 31, 2019, 01:21 PM »
Since Saw Stop is now part of the Festool family, wouldn't be a good idea to have a Saw Stop sub forum?
Mario