Thanks for starting this Brice.  Ditto on the Centrotec set.  I'd like to see the current one that's offered overseas or something like you're describing.  I really don't see the need for all of those individual little drivers, it's not like they wear out and I have yet to lose any from the other sets I have.  I have the C12 and love it but in my opinion I'm missing the boat without the Centrotec set.  I've been waiting for the release of the new assortment because buying it all individually starts to add up.

Actually, they do wear out. I don't have any of the Centrotec driver bits, I understand they wear out fairly quickly. The small driver tips that insert in bit holders wear out or break also. I buy Philips bits in larger quantity packs, I just bought the Festool Philips 10 pack of the regular bits and a pack of the pricey HIQ bits to try out. With daily professional use you can go through bits especially if you use an impact driver.

 

Frank, I'm not sure I get the fuss about Festool releasing Robertson bits. Like I said above I understand the Centrotec bits wear out fast. What your experience with them?  

I would like to see more of a selection of items in each promo.  Like this current spring promo.  A lot of people already had most if not all the items you could buy to get the free item or promo.  Festool does not allow dealers to come down on the festool price or throw something in for free to make a good deal.  I know that If I send lot of money on something I like to negotiate with the seller to see if I can get a good deal.  Festool does not allow that.

So only having a limited number of items you can buy to get the free item or promo, that limits who can buy them and for the people that have spent thousands of dollars buying festool products, when do they ever get a break?

I'm not complaining about the price or the limited selection of promo's because I enjoy my festool's and I know what you pay for is what you get.  I will have many years of use out of these tools and I am happy with the price I paid for them.  It would just be nice to get something back after you've invested so much money.

Here's another thought, what about a promotion on festool accessories only?  Most of the time you have to buy the tool to get the accessories (promotion).  But how about you just have a promotion on the accessories by themselves?  This way, it opens up the door to more products and you will have a better chance of buying something you don't already have.

Ditto to the shirts/hats, drill bit and tip set.

I dont really get into the promotions because I usually have those items.

How about buy a Kapex get a free Planex?  Huh?  Please?

I think wear items make for a good promo, ie, splinter guards and the like. But there are some things like router attachments and bits that scream to be packaged together. edge trimming and a down spiral flush trim, for instance.

Others...

-jigsaw zero clearance inserts (probably not the name they give for em, but you know what I'm talking about) and blades.

-I know there's a TS accessory package, but a promo with rail strips for guide rails, and green things anti-tear out things for the saws would be great And as long as they're following the logic of keeping chips down, safety glasses to keep the chips out of one's eyes would be awesome.

-I'd love to see them offer a promo with the new systainer lid with the tray. It's currently only offered on a sys 2, but new pins and a new lid for whatever size systainer would be really cool. Seems perfect for router bits to me...

-Rack systainer. No brainer.

-Storage... the small sysport (1000?) with a sortainer would be cool. Or with a rack systainer. I know they don't have em anymore in NA, but I've seen em on fes.de

-Full size sysport with a new attachment for a boom arm... keep the tools and the boom arm together by putting the boom arm on the sysport.

-I think you can see a trend here... I'm not as big on the clothing as other people are. It's not that I don't appreciate the brand, I have 3 full sysports in my shop, and anyone who's seen me on site has witnessed brand loyalty in action, I use systainers for transport, as improvised sawhorses sometimes, whatever... But tools, storage, or expendables, are huge.

I like that idea..

I also agree that they need to do something for the people who own the whole product line.

I would like to see a couple of different promotions.
First, it would be nice to bring back the introductory pricing when a new tool is released.  
Second, I would like to see packages of the most often bought accessories for the tools.  Maybe they could offer a discount on the accessory package (off the individual prices) and  a discount on the accessory package price if you buy it at the same time you purchase the tool.

They have a guide rail accessory package that costs less than buying the items separately, why not offer packages for router accessories, etc.?  Then discount it more if you buy the router and the package at the same time.
Tom.

How come the blade assortment and clamp promo is not on the festool website?

Most of the packages only include two items.  What if one wanted to get the MFT3, the TS55 and a DC, as opposed to just two?  I'd like to see discounts for purchases of more than two large items, perhaps an a la carte sort of thing where you get increasing discounts with increasing purchases so that you can pick the ones you specifically want, rather than those that are packaged in a certain way.

They have one similar now with the 12+3 or the 15+3.  You get the systainer with the inserts.

The people that matter at Festool do pay a certain amount of attention to this forum. I think it was a really good idea for Brice to start this thread. It may bear fruit someday...


Tom

James consumables are a great idea as promotional items. I'm a safety glasses guy, if Festool offered they as a promo item I'd be pleased. 

In my opinion, the result of this thread is that there is no magic bullet when it comes to promos.  There doesn't seem to be a consensus about what would make an attractive offer.  While I prompted that someone start this type of thread, I can't guarantee that any of these ideas will actually come to fruition.  But what I can say is that we are indeed listening.

@Eco: Regarding the tools that are not available in NA, here's the answer... The employees of Festool USA want those tools here just as much as each of you, maybe even more.  If you want to see these products in NA, I would encourage you to spread the word to other professionals about your experience with our products.  The more we grow in NA, the more expansive our offerings will become.  I would like to point out that many of the newest tools (MFT/3, OF 2200, Kapex, T+3 drills) have launched here simultaneously or within a short period after the European launch.

Hopefully I'm not throwing myself to the wolves 

Hi Shane,

Thank you for your post! Good to know that you guys are working on expanding the tool selection!!!! I feel with you, sometimes in business, it can take forever to get things going
I guess, we all have to lean back and watch the show for a while to see what's coming down the drain  

For what it is worth---
I believe a different approach might work better than how it is handled now. Having a fixed promo with specific items rarely has exactly the items those of us with tools already really need and want. I would love to see a build-your-own offer. Something like buy any 4 router bits and get one free, or purchase $200 in consumables and get 20% off. By far the best offer I have ever seen with Festool was a few years back when they had the promo to reward existing customers by allowing any tool purchases with I believe a 20% discount. I bought a bunch of sanders and accessories then. Bet I spent $1500.

Kind of surprised that a router bit set has not been created at a package price. Virtually every bit company has various sets that seem to be quite popular. I would love to purchase more Festool bits but the pricing holds me back somewhat.
Pete