wcmlutz
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Location: UNITED STATES (US) Member Since: Jun 2007
Posts: 20
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« on: January 25, 2008, 12:01 AM » |
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Looking through the catalog there are all this accessories for the router table where all there is is a small barely distinushable picture of the accessory with a brief desciption. Oftentimes there is a high price next to that item. If you want me to spend that much money on this accessory give me more information about it so I know what I am buying. If you don't put it in the catalog at least put it on the website.  Mike |
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Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.
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SRSemenza
Global Moderator
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Location: UNITED STATES (US) Member Since: Jun 2007
Posts: 4008
Finger Lakes Region, NY State , USA
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« Reply #1 on: January 25, 2008, 12:25 AM » |
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Hi, Various people here on the forum have done some write ups on the accessories. In particular Brice Burrell has recently been working on this. Here are some links to those threads- http://festoolownersgroup.com/index.php?topic=1958.0 http://festoolownersgroup.com/index.php?topic=2221.0http://festoolownersgroup.com/index.php?topic=2275.0 Plus anything you want to know about post a question - we love to talk about this stuff.  Seth |
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« Last Edit: January 25, 2008, 12:28 AM by semenza »
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Seth R. Semenza
S. R. Semenza Woodworking
Festool Service 800-554-8741
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Ned
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Location: Mountains of Southern California Member Since: Jul 2009
Posts: 0
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« Reply #2 on: January 28, 2008, 11:51 AM » |
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Mike--
You're absolutely right. While we've made great strides here at FOG in explaining and showing why you want to spend a gazillion bucks for a piece of acrylic or aluminum with no moving parts, that only works if the would-be buyer knows about FOG.
I think Festool is missing out on sales, not only of the add-ons, but the tools themselves, by not providing more information about the add-ons on the website and in the catalog, where people who aren't even newbies yet would look for information.
Ned
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Michael Kellough
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Location: UNITED STATES (US) Member Since: Jan 2007
Posts: 1905
Southern New York
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« Reply #3 on: January 28, 2008, 02:07 PM » |
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Check McFeelys.com for better pictures than you'll find at Festoolusa.com.
Isn't true in all cases but when McFeelys has picked up on the problem
with an item the result is 10 times better than at the mothership's site.
I often do that even though I usually buy from my regular ISA, Bob Marino.
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Shane Holland
Festool USA Employee FOG Administrator
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Location: USA Member Since: Jan 2007
Posts: 5012
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« Reply #5 on: January 28, 2008, 05:54 PM » |
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I know that this is a priority in the creation of the 2008 catalog. Also, I hope to soon begin work on a complete re-design of the FestoolUSA.com website. I know that the website needs a lot of work and I embrace the challenge. Supplemental photography, video and copy for accessories will be part of the changes I hope to incorporate into those changes.
Shane
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Michael Kellough
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Location: UNITED STATES (US) Member Since: Jan 2007
Posts: 1905
Southern New York
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« Reply #6 on: January 28, 2008, 06:04 PM » |
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I know that this is a priority in the creation of the 2008 catalog. Also, I hope to soon begin work on a complete re-design of the FestoolUSA.com website. I know that the website needs a lot of work and I embrace the challenge. Supplemental photography, video and copy for accessories will be part of the changes I hope to incorporate into those changes.
Shane
That is a big job! I know you'll do good but the task is so large you'll need help. |
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Shane Holland
Festool USA Employee FOG Administrator
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Location: USA Member Since: Jan 2007
Posts: 5012
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« Reply #7 on: January 28, 2008, 06:09 PM » |
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I think I have the experience to tackle it.  It'll be fun and rewarding. |
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« Last Edit: January 28, 2008, 06:12 PM by Shane Holland »
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Steve-CO
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Location: Littleton, CO Member Since: Oct 2007
Posts: 786
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« Reply #8 on: January 28, 2008, 08:06 PM » |
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What can we expect 1st, Kapex in the US or a redesigned website  |
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Dan Clark
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Location: Bellevue, WA USA Member Since: Jul 2009
Posts: 387
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« Reply #9 on: January 28, 2008, 08:07 PM » |
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I know that this is a priority in the creation of the 2008 catalog. Also, I hope to soon begin work on a complete re-design of the FestoolUSA.com website. I know that the website needs a lot of work and I embrace the challenge. Supplemental photography, video and copy for accessories will be part of the changes I hope to incorporate into those changes.
Shane
Shane, Just a suggestion about the Festool USA site... There is a massive amount of great content on FOG. You may want to consider using this content in the Festool USA site. Obviously you'd need to get the content creator's permission, but I suspect that most people would be amenable to this as long as you gave the author credit and, if appropriate, included a link their website. I'm sure that you and your team could create some great content. However, what would it cost you in time and money to create something like Brice's EXCELLENT MFS review/tutorial? Or his great edge routing accessories review? Seth Semenza did a VERY nice review of the LS130 and Matthew wrote up a couple of excellent reviews of the RO125 and RO150 sanders. On a more modest vein, my review of the Boom Arm wasn't completely bad. How much would it it cost you to replicate this content? Something to consider. Dan. |
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Shane Holland
Festool USA Employee FOG Administrator
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Location: USA Member Since: Jan 2007
Posts: 5012
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« Reply #10 on: January 28, 2008, 08:25 PM » |
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What can we expect 1st, Kapex in the US or a redesigned website Steve, the Kapex is coming to the US...?! Let me know when and I'll tell you which will happen first  Just a suggestion about the Festool USA site... There is a massive amount of great content on FOG. You may want to consider using this content in the Festool USA site.
Dan, I completely agree that there's a lot of great consumer generated content. Providing a mechanism for sharing these resources via the Festool USA website will definitely be a consideration in the re-design. |
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Dan Clark
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Location: Bellevue, WA USA Member Since: Jul 2009
Posts: 387
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« Reply #11 on: January 29, 2008, 12:18 AM » |
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Shane,
Excellent! Festool is great company with an active, committed user community. It would be great to see that synergism leveraged.
Dan.
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