Author Topic: server busy issue  (Read 11958 times)

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Offline Alan m

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server busy issue
« on: November 27, 2012, 06:24 PM »
hi there.
lately i have been getting a server busy  screen when i refresh the forum . mostly around 10pm -12pm gmt
any one else getting this,
is it my end or is the fog over stretching its servers again

thanks alan
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline neilc

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Re: server busy issue
« Reply #1 on: November 27, 2012, 06:47 PM »
I saw this once over the last week for maybe an hour.

Offline Sal LiVecchi

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Re: server busy issue
« Reply #2 on: November 27, 2012, 06:58 PM »
I have had the same thing occur a couple times in the past week or so. Thought it was at my end though

Sal
Life is too short and the road is too long to drive anything less than a Festool

Offline Festool USA

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Re: server busy issue
« Reply #3 on: November 27, 2012, 07:31 PM »
There have been two instances when this happened that I'm aware of. Both were around the same time of day. It hasn't happened since, to my knowledge.

Regarding server capacity, we have a server that runs the forum that I can allocate resources to dynamically as we need them. I happened to have upgraded the capacity not long before this began happening to use more processor cores. The server has far more capacity and processing power than it needs.

I also contacted our server provider about it and they didn't see anything on their end. I just assumed it was a glitch since it stopped after happening twice, back to back days (11/20-11/21).

Are you having problems with it today?

Shane

Offline Alex

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Re: server busy issue
« Reply #4 on: November 27, 2012, 07:55 PM »
I noticed the FOG loaded slow the last 2 days. I made a post a couple of hours ago uploading two small pictures, 18 kb each, and it took like 5 minutes, while it should be seconds. 

Offline Festool USA

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Re: server busy issue
« Reply #5 on: November 27, 2012, 07:56 PM »
I noticed the FOG loaded slow the last 2 days. I made a post a couple of hours ago uploading two small pictures, 18 kb each, and it took like 5 minutes, while it should be seconds. 

Ah ha! It's was Alex uploading these colossal images that slowed the server!  [mad] [ban]

Offline RL

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Re: server busy issue
« Reply #6 on: November 27, 2012, 08:12 PM »
With pics it happened.

 [tongue]

Offline Sal LiVecchi

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Re: server busy issue
« Reply #7 on: November 27, 2012, 08:28 PM »
Shane.  I did have the issue earlier this evening around 5:00 or so. It was a one time thing for me as I rebooted my IPad and all seemed ok again

Sal
Life is too short and the road is too long to drive anything less than a Festool

Offline Peter Halle

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Re: server busy issue
« Reply #8 on: November 27, 2012, 08:49 PM »
I too experienced the server issue tonight.   [ban]

Offline Festool USA

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Re: server busy issue
« Reply #9 on: November 27, 2012, 08:50 PM »
I too experienced the server issue tonight.   [ban]

Well, if you insist, I can ban you.

I'll dig through some logs and other fun stuff to see if I can figure out what's going on.

Offline Festool USA

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Re: server busy issue
« Reply #10 on: November 27, 2012, 10:48 PM »
Made some configuration changes to the server, please keep me posted if you experience problems.

Offline Sal LiVecchi

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Re: server busy issue
« Reply #11 on: November 27, 2012, 11:00 PM »
Shane
Thank You
Seems great now
Sal
Life is too short and the road is too long to drive anything less than a Festool

Offline Alan m

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Re: server busy issue
« Reply #12 on: November 28, 2012, 03:00 AM »
it happend a few times. the latest one was just before i posted this thread
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline Tim Morris

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Re: server busy issue
« Reply #13 on: November 28, 2012, 10:19 PM »
Shane I had it happen to me tonight. Couldn't get on for about an hour.  [sad]

Offline Festool USA

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Re: server busy issue
« Reply #14 on: November 28, 2012, 10:20 PM »
Yeah, I know. I saw it happening, Tim. Thanks.

Was waiting it out to see if it would eventually recover on its own. It didn't.

I guess more digging to try to figure out the cause.

Sorry everyone.

Offline Alan m

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Re: server busy issue
« Reply #15 on: November 29, 2012, 03:01 AM »
thanks shane. i can rest easy knowing your on the case
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline Tinker

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Re: server busy issue
« Reply #16 on: November 29, 2012, 08:06 AM »
I tried to send a note to this discussion.  At around 3:15 am, I started having same slow down problems as others have noted.  I tried sending my own notice of such and had to try several times.  At about 3:30, I finally got a message the site had crashed.   [oops]

It appears to be ok now.
Tinker
Wayne H. Tinker

Offline Alan m

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Re: server busy issue
« Reply #17 on: December 02, 2012, 03:49 PM »
just happened again
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline Festool USA

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Re: server busy issue
« Reply #18 on: December 02, 2012, 03:50 PM »
Yeah, I know.  [crying]

Offline galwaydude18

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Re: server busy issue
« Reply #19 on: December 02, 2012, 03:51 PM »
Haven't been able to get onto the site for the last half hour. Been happening on and off all day for a minute or that

Offline joraft

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Re: server busy issue
« Reply #20 on: December 02, 2012, 04:03 PM »

Haven't been able to get onto the site for the last half hour. Been happening on and off all day for a minute or that


Same problem here, for about 15 minutes starting at 12:40 PM PST.

Message:

Connection Problems

Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
John

Offline Festool USA

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Re: server busy issue
« Reply #21 on: December 02, 2012, 04:05 PM »
Thanks, John.

I think I have figured out the problem. Lets see how it goes.

Sorry for the recent issues.

I've just been janking up the forum to keep my job security.  [blink] [big grin]

Offline galwaydude18

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Re: server busy issue
« Reply #22 on: December 02, 2012, 04:16 PM »
No problem Shane. We all know your on the case and that your a very busy man helping everyone with their problems and running other sites apart from FOG  [big grin]

Offline Festool USA

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Re: server busy issue
« Reply #23 on: December 02, 2012, 04:21 PM »
Sometimes I look forward to the day I croak, it'll be the first real day I have off in a long time.  [tongue]

Offline Corwin

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Re: server busy issue
« Reply #24 on: December 02, 2012, 04:42 PM »
Ribbit.  Ribbit.  Ribbit...    [wink]
Looks like your rabbit joint is a hare off! ;)

Offline Sparktrician

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Re: server busy issue
« Reply #25 on: December 02, 2012, 06:23 PM »
Sometimes I look forward to the day I croak, it'll be the first real day I have off in a long time.  [tongue]

Just remember, Shane, there ain't no pockets in a shroud.  That means you can't take your Festools with you, nor your cold beer... 

 [scared]  [poke]
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline joraft

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Re: server busy issue
« Reply #26 on: December 02, 2012, 07:32 PM »

... Sorry for the recent issues.


Been there, done that. There's nothing like being a forum administrator and logging on to find a blank screen.  [smile]

We had a similar problem last year, we upgraded our service twice and the problem got better, but never completely went away.

Of course when our post count dropped to only a few a day the problem cleared right up.  [big grin]
John

Offline galwaydude18

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Re: server busy issue
« Reply #27 on: December 03, 2012, 05:40 PM »
It happened again for the last 45 mins  [crying

Offline Festool USA

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Re: server busy issue
« Reply #28 on: December 03, 2012, 08:24 PM »
Back to the drawing board... Sorry for the persisting problems.

Offline Scott Burt

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Re: server busy issue
« Reply #29 on: December 03, 2012, 08:26 PM »
Could we set up a temporary panic room until this matter is resolved?

 [scared]

Offline Festool USA

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Re: server busy issue
« Reply #30 on: December 03, 2012, 10:27 PM »
If this happens again, I will be temporarily disabling Tapatalk. I updated it with a newer version shortly before this started happening. There are some errors being generated by it which look benign but may be causing memory issues on the server. Just a heads up for anyone who uses the Tapatalk app.

Offline galwaydude18

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Re: server busy issue
« Reply #31 on: December 04, 2012, 09:06 AM »
I don't use tap talk shana but if I see it happen again ill let you know. Hopefully for everyone involved it won't happen again

Offline festoolviking

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Re: server busy issue
« Reply #32 on: December 04, 2012, 01:28 PM »
What tools would you bring to a panicroom, Scott ?? [poke]

Festoolviking
Festoolviking

Offline ase618

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Re: Re: Re: server busy issue
« Reply #33 on: December 06, 2012, 11:41 PM »
If this happens again, I will be temporarily disabling Tapatalk.
nooooooo..... I understand:(
 
What tools would you bring to a panicroom, Scott ?? [poke]

 one of everything!;)