Author Topic: Local Woodcraft  (Read 4541 times)

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Offline Rollin22Petes

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Local Woodcraft
« on: December 25, 2017, 05:51 PM »
I know there are several of you guys on here that are from the Nashville TN area. Is it just me or have you guys noticed that are local Woodcraft Festool display seems to be shrinking.  I've got to point I rarely go there for anything Festool it seems there always out of stock. I've bought most of my Festool gear between them and Nashville Plywood but I guess Nashville plywood will get all of my future business at least when they have to order something in for me they'll deliver it to the shop saves a trip across town.   

Offline CrpntrFreak

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Re: Local Woodcraft
« Reply #1 on: December 25, 2017, 08:55 PM »
I'm in Arizona and Woodcraft is about 1 1/2 hours away so when I am close I try to stop by and see what they got. Their Festool display has quickly shrunk down in the past few years. In fact a guy saw me kinda staring at the display one day and noticed my Festool shirt and hat. He told me of another place not far away that had a much larger selection. So large in fact that the road show stopped there instead of the Woodcraft. Was disappointed to hear that. Especially since the other place is not open on Saturday during the summer (too hot) and never open on Sunday, which Woodcraft is.

Offline jobsworth

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Re: Local Woodcraft
« Reply #2 on: December 25, 2017, 09:13 PM »
I havent been to my local one in a while. They moved while I was away in the UK. When I got back and went to check them out, they moved to alarger building and had about the same size display of FT but they told me they now crry a larger selection in stock.

But thats been a while

Offline McNally Family

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Re: Local Woodcraft
« Reply #3 on: December 25, 2017, 09:14 PM »
Yes, I had noticed the inventory reduction ever since they moved everything around late last year.  For a while now it seems  their enthusiasm for selling Festool has diminished as well. 
GREEN: In order of purchase = | CT26  |  RS 2 E | Hose w/ Sleeve 3.5m | 115mm X 226mm Hand Sanding Block | 80mm X 133mm Hand Sanding Block | HSK D21.5 5m hose | CT Boom Arm Bundle Set | 1080 Plate for custom MFT | OF 1400 EQ Router (metric) w/accessories | SYS-Rock BR10 | Cordless Sander RTSC 400 Set |  Cordless Delta Sander DTSC 400 Basic | Linear Sander LS 130 | PDC 18/4 set | CXS  2.6Ah Set | Installer Cleaning Set (2018 version) |  New style Festool hose D 27/32 x 3,5m AS/CT | Replacement Hose Garage | Remote control CT-F I/M-Set | MFH1000 work stool | Next purchase: TBD

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Offline David

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Re: Local Woodcraft
« Reply #4 on: December 25, 2017, 09:16 PM »
I live near Nipper’s Corner (Old Hickory and Edmondson). I go down there every month or so. The Festool display is small, but I haven’t noticed that it’s smaller. I do notice that the display model is typically the only sample they have of a bigger item. I try to give them business when I can, but I frequently order from ToolNut. Free shipping and no sales tax.
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Offline T. Ernsberger

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Re: Local Woodcraft
« Reply #5 on: December 25, 2017, 09:23 PM »
It’s very hard to get good advice from Woodcraft about Festool.  Woodcraft doesn’t do a good job educating employees on Festool items and my guess resulting in poor sales.  I know my local Woodcraft has a decent selection but I also don’t ask for advice when it comes to Festool being I know more than the staff bc I educate myself on the products online before I purchase.  In defense to Woodcraft employees making minimum wage doesn’t really result in extra effort.  It’s easy to get good advice from Toolnut or Bob Marino.  Bob will actually personally call you back!

Offline Cheese

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Re: Local Woodcraft
« Reply #6 on: December 25, 2017, 10:27 PM »
Maybe I’m just fortunate, but I’ve been able to score big time at the local Woodcraft outlet. I scored their last metric OF 1400, their last metric TSC 55, an MFS 400, an aluminum cutting blade for the Kapex and 3 of the original vac hose ends, as opposed to the newer models that just collect dust, deposit the dust in the molded-in recesses and then conveniently dumps that dust on the white rug once the hose is disconnected...nice.   [mad]   [mad]   [mad]   Some real clairvoyance of thought on that upgrade.  [jawdrop]

Offline HarveyWildes

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Re: Local Woodcraft
« Reply #7 on: December 25, 2017, 10:39 PM »
My local Woodcraft seems to be doing all right WRT Festool.  They brought in the new abrasives.  It's hard to tell if they are cutting back their Festool display - it's a little low right now, but that may be due to Christmas sales.  They are great about ordering if needed.  They have a couple of guys who are the Festool experts, and the rest of the salespersons get by.  Festool has very strict controls on retailers, and I imagine that the local franchise owners chafe under those controls at times.

I'm more worried about a broader Woodcraft tendency to winnow out the high end suppliers like Festool, Lie Nielsen, Veritas, and Woodpeckers.  Wood River just doesn't cut it.  The latest socket tang chisels are advertised as "tempered in salt bath to HRC58-63."  There's a big difference between 58 and 63 - I'll take PMV-11 or Japanese chisels.  Wood River planes consistently are dinged for machining faults, and while they may be minor, for just a bit more you can get the near perfection of Lie Nielsen or Veritas.  In the case of Wood River, they are just trying to break into the high end market themselves.  Lately they've been using Wood River to compete with Veritas in areas like marking gauges.  It may be my imagination, but it also seems that they have been carrying fewer Woodpecker tools.

But overall Woodcraft serves an important place in my woodworking ecosystem.  They are less than 30 minutes from my house.  They carry good quality stuff for the most part.  If I need something now, even if I can't get exactly what I want, I can usually come close.  Our local Woodcraft in particular has a great selection of wood, and they are generally very reasonably priced, especially their frequent specials.  They seem to be one of the few local suppliers to realize that keeping people stocked with interesting, reasonably priced wood promotes woodworking as an activity.

Overall, they are just trying to do things that will maximize their profitability.  Some things work, and some things backfire.  I personally wish that they would carry more of the quality lines like Festool, Veritas, and Lie Nielsen, but I can always get what I want elsewhere if I have to, and meantime I'm glad they are there for the stuff they do well.

Offline Cheese

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Re: Local Woodcraft
« Reply #8 on: December 25, 2017, 11:15 PM »
I heard from a couple of sources that Lie Nielsen decided to decline from providing Woodcraft with planes because they just didn’t have the production capability that was needed to sustain Woodcraft’s needs. Rather than bastardizing their brand by just cranking out thousands upon thousands of planes each month, they said they’d prefer to remain a smaller producer and retain the current level of quality control. So that’s the latest skinny at least for awhile. It was a rather open ended agreement.

As far as Woodpeckers goes, the local Woodcraft seems to offer the same variety of Woodpeckers tools that they’ve always offered, however they also offer the Pinacle line which I believe is also manufactured by Woodpeckers. It does get confusing.


Offline Cheese

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Re: Local Woodcraft
« Reply #9 on: December 25, 2017, 11:34 PM »
Nashville Woodcraft has silly overpricing for their boards. Only out of necessity of something particular or an interesting grain have I bought wood from them, otherwise a joke, total ripoff in cost. Just go to a real rough cut supplier or mill.

I’m with you on that one. Woodcraft as far as a supplier of wood is way down on my list. However I still kick their tyres from time to time. I recently purchased some ambrosia maple for drawer fronts for $3 a board foot.

I also purchased a walnut slab from a local lumber supplier for $160, from Woodcraft or Rockler you’d be looking at $450-$600.

Offline ScotF

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Re: Local Woodcraft
« Reply #10 on: December 26, 2017, 01:31 AM »
I still buy from my local Woodcraft and they stock pretty much everything. But, the sales tax increased a few months ago so I buy tools from a different dealer a few miles away. They still have a good display.

Offline Sparktrician

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Re: Local Woodcraft
« Reply #11 on: December 26, 2017, 09:27 AM »
It’s very hard to get good advice from Woodcraft about Festool.  Woodcraft doesn’t do a good job educating employees on Festool items and my guess resulting in poor sales.  I know my local Woodcraft has a decent selection but I also don’t ask for advice when it comes to Festool being I know more than the staff bc I educate myself on the products online before I purchase.  In defense to Woodcraft employees making minimum wage doesn’t really result in extra effort.  It’s easy to get good advice from Toolnut or Bob Marino.  Bob will actually personally call you back!

Since the Woodcraft stores are franchises, I believe that it's up to the franchise owner to train (or not) as they see fit.  Very few apparently do choose to train.  Most that I've visited seem to not even care that the display tools have been set up correctly and/or may be missing parts.  Thankfully, I've noted one big exception - in Rockville, MD. 
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline Peter Halle

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Re: Local Woodcraft
« Reply #12 on: December 26, 2017, 09:39 AM »
It’s very hard to get good advice from Woodcraft about Festool.  Woodcraft doesn’t do a good job educating employees on Festool items and my guess resulting in poor sales.  I know my local Woodcraft has a decent selection but I also don’t ask for advice when it comes to Festool being I know more than the staff bc I educate myself on the products online before I purchase.  In defense to Woodcraft employees making minimum wage doesn’t really result in extra effort.  It’s easy to get good advice from Toolnut or Bob Marino.  Bob will actually personally call you back!

Since the Woodcraft stores are franchises, I believe that it's up to the franchise owner to train (or not) as they see fit.  Very few apparently do choose to train.  Most that I've visited seem to not even care that the display tools have been set up correctly and/or may be missing parts.  Thankfully, I've noted one big exception - in Rockville, MD.

That Woodcraft store in Rockville is GREAT!

Peter

Offline OldLineWoodshop

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Re: Local Woodcraft
« Reply #13 on: December 26, 2017, 10:00 AM »
As someone who worked at the Woodcraft in Delaware I would like to shed some light on this conversation. Sorry, it's a little long. Everything so far has been correct, I just thought you might like some more info.

As far as Festool goes, each store is responsible to order their stuff directly from Festool. I know the Festool display at the DE store kept getting bigger and bigger. However it is a high ticket item and I'm sure some stores don't sell nearly enough to make it worth holding all of that inventory. We sold a ton, probably because DE has no sales tax. I knew about the products from using them myself (before I worked there) We had 1 training session with our local Festool Rep the whole time I was there, it was really just the basics and we didn't even go over the jigsaws. But yes, that is entirely up to the store, I'm sure some have more and some have less, so education will be entirely hit or miss.

As far as wood goes, it will always be cheaper to buy from a bigger wood dealer than a retail store just because the volume of sales allows for lower prices. In fact, we sent a ton of people to other suppliers when they couldn't find what they were looking for or needed something specific or in a specific price range. We had 2 wood sections, the smaller pieces that were marked with price tags that we actually get from corporate and they set the prices on and would go on sale. And the section with bigger pieces, priced by the board foot that we sourced locally.

The WoodRiver stuff is not meant to compete with the Lie Nielson or Pfeil or Woodpeckers. It's meant to fall somewhere underneath those top name brands but still be better than most of the other stuff.

My biggest complaint about woodcraft is that they are franchises and there is no consistency between stores or training or anything of that sort. I think they could do a lot better if they took a little bit more control and set some standards.

Offline Rollin22Petes

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Re: Local Woodcraft
« Reply #14 on: December 26, 2017, 10:06 AM »
Haven't been out to the Franklin Woodcraft since early in the year. It's a 35 plus mile drive round trip from 12South, just not worth it for me. At most I go once a year. I can order things and not waste time.

Does Nashville Plywood have their tools set up again? They moved to East Nashville. I was there in October for ply and their tool section was still empty.

The Woodcraft should have never been put that far out of Nashville. Hate that Nashville Ply moved, less covenient now. Mimms is my goto for rough cut and now getting more plywood from them for a small premium for the convenience. It's a mile or two from me. Hope they never move.

I totally agree their location so far out of Nashville makes no sense it's very inconvenient. I can't say whether Nashville Plywood has there tool display set back up I usually have all my products delivered so I very rarely go over there unless it's an emergency. I've wanted to go over there since they moved just to check it out just haven't had a chance and there actually closer to me now I'm in the Goodlettsville area. Really couldn't blame them for moving they got well in too 7 figures for there old location. I know it would be a little drive but another good supplier for rough lumber is Hardwoods incorporate in Clarksville I buy all my lumber form them really good selection and good people to work with. 

Offline Rollin22Petes

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Re: Local Woodcraft
« Reply #15 on: December 26, 2017, 10:11 AM »
Nashville Woodcraft has silly overpricing for their boards. Only out of necessity of something particular or an interesting grain have I bought wood from them, otherwise a joke, total ripoff in cost. Just go to a real rough cut supplier or mill.

That's actually pretty funny I've watched guys go in there spend stupid amounts of money on there lumber that's it's laughable. We have so many other suppliers were you can get lumber at a fair price.

Offline HarveyWildes

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Re: Local Woodcraft
« Reply #16 on: December 26, 2017, 11:58 AM »
I’m with you on that one. Woodcraft as far as a supplier of wood is way down on my list. However I still kick their tyres from time to time. I recently purchased some ambrosia maple for drawer fronts for $3 a board foot.

I also purchased a walnut slab from a local lumber supplier for $160, from Woodcraft or Rockler you’d be looking at $450-$600.

I got some great rippled maple at the local Woodcraft for a very good price.

WRT other sources around here, there are very few local Colorado mills, and most of those do aspen and blue stain (beetle-kill) pine.  There is one guy who does local urban lumber - he is fun to visit, but has average pricing for the area and you have to bring your own moisture meter.  We used to have a guy who brought in a shipment of wood once a month and sold it out of a storage unit - it was always great fun to see what he would bring each month.  Sadly, he passed away and no one picked up the business.  Aside from that, it's the big hardwood lumberyards who have it shipped in, and Woodcraft.  Woodcraft on average has better prices, often significantly better.

I once made a run to Iowa to get cherry at a (really) good price at 15% MC, then had to let it dry for a while here.  I envy those of you who have local hardwood mills that provide walnut, cherry, and even unusual species (sycamore, mulberry, mesquite, willow, etc) for reasonable prices.  I have to admit that I like the Colorado humidity for woodworking though.

Offline Rollin22Petes

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Re: Local Woodcraft
« Reply #17 on: December 26, 2017, 12:28 PM »
I'll have to admit I'm pretty lucky having several hardwood lumber suppliers that carry most all common species as there regular stock. Although I wish I could find Aspen and Blue Pine around here but it just doesn't exist not to my knowledge anyway.

Offline GoingMyWay

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Re: Local Woodcraft
« Reply #18 on: December 26, 2017, 12:43 PM »
Since the Woodcraft stores are franchises, I believe that it's up to the franchise owner to train (or not) as they see fit.  Very few apparently do choose to train.  Most that I've visited seem to not even care that the display tools have been set up correctly and/or may be missing parts.  Thankfully, I've noted one big exception - in Rockville, MD.

That Woodcraft store in Rockville is GREAT!

Peter


Sounds like I should check out the Rockville store.
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Offline David

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Re: Local Woodcraft
« Reply #19 on: December 26, 2017, 01:06 PM »
It’s very hard to get good advice from Woodcraft about Festool.  Woodcraft doesn’t do a good job educating employees on Festool items and my guess resulting in poor sales.  I know my local Woodcraft has a decent selection but I also don’t ask for advice when it comes to Festool being I know more than the staff bc I educate myself on the products online before I purchase.  In defense to Woodcraft employees making minimum wage doesn’t really result in extra effort.  It’s easy to get good advice from Toolnut or Bob Marino.  Bob will actually personally call you back!

Since the Woodcraft stores are franchises, I believe that it's up to the franchise owner to train (or not) as they see fit.  Very few apparently do choose to train.  Most that I've visited seem to not even care that the display tools have been set up correctly and/or may be missing parts.  Thankfully, I've noted one big exception - in Rockville, MD.

On that front, I'd say the Franklin (Nashville) store is very good. The folks working there generally know quite a bit about what they are selling .They have very infrequently steered me wrong.
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Offline Sparktrician

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Re: Local Woodcraft
« Reply #20 on: December 26, 2017, 04:47 PM »
Since the Woodcraft stores are franchises, I believe that it's up to the franchise owner to train (or not) as they see fit.  Very few apparently do choose to train.  Most that I've visited seem to not even care that the display tools have been set up correctly and/or may be missing parts.  Thankfully, I've noted one big exception - in Rockville, MD.

That Woodcraft store in Rockville is GREAT!

Peter


Sounds like I should check out the Rockville store.

You'll not be wasting your time.  It's far and away better than the NoVa stores. 
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline Vondawg

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Re: Local Woodcraft
« Reply #21 on: December 26, 2017, 05:19 PM »


I too have noticed the inventory reduction at my local Woodcraft (Rochester,NY) For a while now...it seems  their enthusiasm for selling Festool has diminished as well....I’m told they have to put together a large enough order then wait for it....I recently waited (Partly because I wanted to support my local store) over two months for a new 125 sander

There are no mistakes....just new designs.

Offline otis04

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Re: Local Woodcraft
« Reply #22 on: December 26, 2017, 08:36 PM »
Perhaps the inventory level in the stores is indicative of demand for Festool in general.  if there were still strong demand, there would be inventory.

I have two excellent hardwood dealers in my area that also carry Festool, the Festool display isn't great and there is little inventory.

Offline Sparktrician

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Re: Local Woodcraft
« Reply #23 on: December 27, 2017, 10:58 AM »
Perhaps the inventory level in the stores is indicative of demand for Festool in general.  if there were still strong demand, there would be inventory.

I have two excellent hardwood dealers in my area that also carry Festool, the Festool display isn't great and there is little inventory.


There's a lumber yard local to me that offers Festool goodies, but their staff is not knowledgeable and their display area is not expansive or well-stocked.  I had hopes for them as a good source in NoVa, but I'm afraid that unless they invest in training and promotion of the line, they'll soon stop selling Festool. 
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline jobsworth

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Re: Local Woodcraft
« Reply #24 on: December 27, 2017, 12:14 PM »
The woodcraft near my house when I first started going there Oh Id say about 6 years ago they werent very knowledgable about festools. I would actually brief them about festools. There was one guy who was especially interested in them. Well I noticed after my last visit they have been trained and the one guy seems to be their expert.

But that is something these dealers need to do is invest in someone to be their expert if they really expect to sell these tools. As we all know they are a different approach to woodworking and they do have a learning curve.

Even my main lumber supplier has lost their festool guru. I think they still have another one but he isnt working the counter like the last guy and I dont know who he is. I know who their finishing and their hardware guy is but the festool guy nope.
 
So though I still go there for hardware and plywood , timber etc, I have another suppplier for my festools.

They are a bit of a drive but I can always make a phone call and get the info I need / want.

But not to repeat myself, If these businesses want to be successful at selling festools they have to invest in their employees and send them to training. I would say train them on a Bi annual basis to keep their skills sharpe and learning new things. A plus would be someone who actually uses the tools at home.

The store can benefit by their expert putting on demos such as how to build a cabinet, other projects utilizing some various jigs we use and techniques we use and set ups etc
« Last Edit: December 27, 2017, 12:22 PM by jobsworth »

Offline GoingMyWay

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Re: Local Woodcraft
« Reply #25 on: December 27, 2017, 02:33 PM »
There's a lumber yard local to me that offers Festool goodies, but their staff is not knowledgeable and their display area is not expansive or well-stocked.  I had hopes for them as a good source in NoVa, but I'm afraid that unless they invest in training and promotion of the line, they'll soon stop selling Festool.

Would that lumber yard happen to be located in Manassas?
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Offline Sparktrician

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Re: Local Woodcraft
« Reply #26 on: December 27, 2017, 06:31 PM »
There's a lumber yard local to me that offers Festool goodies, but their staff is not knowledgeable and their display area is not expansive or well-stocked.  I had hopes for them as a good source in NoVa, but I'm afraid that unless they invest in training and promotion of the line, they'll soon stop selling Festool.

Would that lumber yard happen to be located in Manassas?

No, Sterling.  Tart Lumber.  For most anything else, they're good to deal with. 
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline GoingMyWay

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Re: Local Woodcraft
« Reply #27 on: December 27, 2017, 06:44 PM »
No, Sterling.  Tart Lumber.  For most anything else, they're good to deal with.

Oh ok.  Is that a good place to buy hardwood?  I saw some other people weren't crazy about buying from Woodcraft for hardwood.  The only other time I've bought hardwood is from Bell Forest Products.  That was my first time buying (bought some cutting board kits) and I was happy.
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Offline Sparktrician

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Re: Local Woodcraft
« Reply #28 on: December 27, 2017, 07:11 PM »
No, Sterling.  Tart Lumber.  For most anything else, they're good to deal with.

Oh ok.  Is that a good place to buy hardwood?  I saw some other people weren't crazy about buying from Woodcraft for hardwood.  The only other time I've bought hardwood is from Bell Forest Products.  That was my first time buying (bought some cutting board kits) and I was happy.

Their focus is the construction trade, not the woodworking contingent.  Have you tried Vienna Hardwoods?  You night want to give C. P. Johnson Lumber in Elkwood, VA, a try, too.  There's also Exotic Lumber in Frederick, MD. 
- Willy -

 "Remember, a chip on the shoulder is a sure sign of wood higher up." - Brigham Young

Offline Cheese

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Re: Local Woodcraft
« Reply #29 on: December 27, 2017, 09:51 PM »
I saw some other people weren't crazy about buying from Woodcraft for hardwood.  The only other time I've bought hardwood is from Bell Forest Products.  That was my first time buying (bought some cutting board kits) and I was happy.

Woodcraft is expensive because they go through a middleman. Their products are great but because they go through another source, everyone needs to take their cut. It is what it is...for the cheapest prices.............go directly to the source.